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15. FIVE-YEAR LIMITED WARRANTY
The Defender carbon monoxide alarms are manufactured in Canada under stringent
ISO 9001 quality management practices. The manufacturer warrants that, for a period
of five years from the date of purchase, this carbon monoxide alarm will be free from
defects in material and workmanship, and the factory sealed lithium batteries will power
the CO alarm for at least five years. The manufacturer, at its option, will repair or
replace this product or any component of the product found to be defective during the
warranty period. Replacement will be made with a new or re-manufactured product or
component.
If the product is no longer available, replacement may be made with a similar product of
equal or greater value. This warranty is valid for the original retail or end-user
purchaser from the date of initial purchase and is not transferable. Keep the original
sales receipt. Proof of purchase is required to obtain warranty service. Dealers, service
centers, or retail stores selling Defender products do not have the right to alter, modify
or in any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the
following: negligent use or misuse of the product, use contrary to the operating
instructions, disassembly, or repair or alteration by anyone other than the manufacturer
or an authorized service center. Further, the warranty does not cover acts of God, such
as fire, flood, hurricanes and tornadoes.
The manufacturer shall not be liable for any incidental or consequential damages
caused by the breach of any express or implied warranty. Except to the extent
prohibited by applicable law, any implied warranty of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty. Some
states, provinces, or jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so the
above limitations or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from state to state, or province
to province.
Warranty Service:
If service is required, do not return the product to your retailer. Contact Customer
Service at (800) 253-1529, Monday through Friday, from 7 AM to 4 PM PST. To assist
in serving you, please have the model number, date of purchase, and manufacturing
date available when calling.
For Warranty Service, please obtain a Return Authorization (RA) number, deactivate the
alarm per the instructions in Section 14, and mail the alarm to our U.S. representative:
Defender Detectors Inc., P.O. Box 60177, Reno, NV 89506
For Warranty Service return to:
To return this product for service, pack carefully in a padded container. Ship prepaid
along with your original sales receipt, an explanation of the problem and your return
address to:
Defender Detectors Inc.
P.O. Box 60177
Reno, NV 89506
(800) 253-1529
www.defenderdetectors.com