Defender SN500-4CH User manual

SN500-4CH
www.defender-usa.com
Web Ready 4 Channel H.264 DVR
Security System
w/ Smart Phone Access and 4 Hi-Res Indoor/Outdoor Night
Vision Surveillance Cameras
INSTRUCTION MANUAL V1.0

SN500-4CH 2
NEED
HELP?
PLEASE DO NOT RETURN THIS
PRODUCT TO THE STORE
Please contact a DEFENDER customer support representative rst regarding any additional information on product features, specications or
assistance with setup. You can contact us via one of the methods below:
Note:This is manual version 1.0 for this product.You may nd updated versions by visiting our website at www.defender-usa.com
Telephone:
1.866.946.7828
Email:
suppor[email protected]
Toll free fax:
1.888.771.1701
Online live web chat:
www.defender-usa.com/support
NEED HELP?

SN500-4CH 3
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (BACK).
NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK, DO NOT OPEN DVR
PRODUCT WARRANTY INFORMATION
Please visit our website at www.defender-usa.com
for information about your product’s warranty.
We take quality very seriously. That is why all of our products come with a one year warranty from the original purchase date against defects in
workmanship and materials. If you have warranty or support issues please contact us using any of the following methods:
Phone: [phone] DEFENDER USA DEFENDER CANADA
Fax: [phone] Industrial Parkway #Z64 4080 Montrose Road
Email: suppor[email protected] Cheektowaga, NY Niagara Falls, ON
Website: www.defender-usa.com USA 14227 Canada L2H 1J9
Warranty Terms
1. Defender products are guaranteed for a period of one year from the date of purchase against defects in workmanship and materials. This
warranty is limited to the repair, replacement or refund of the purchase price at Defender’s option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered with contrary to the applicable
instruction manual.
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and no other warranty,
expressed or implied is provided. Defender assumes no responsibilities for any other claims not specically mentioned in this warranty.
5. This warranty does not cover shipping costs, insurance, or any other incidental charges.
6. You MUST call Defender before sending any product back for repair. You will be sent a Return Authorization number with return instructions.
When returning the product for warranty service, please pack it carefully in the original box with all supplied accessories, and enclose your
original receipt or copy, and a brief explanation of the problem (include RA #).
7. This warranty is valid only in Canada and the continental U.S.
8. This warranty cannot be re-issued.
WARRANTY INFORMATION

SN500-4CH 4
INTRODUCTION................................................................................................................................... 7
WHAT IS INCLUDED ............................................................................................................................. 8
FEATURES........................................................................................................................................... 8
ADDITIONAL ACCESSORIES.................................................................................................................. 10
BUTTONS & CONNECTIONS ................................................................................................................. 10
Front Panel.......................................................................................................................... 10
Back Panel........................................................................................................................... 11
Remote Control.................................................................................................................... 11
THINGS TO CONSIDER BEFORE INSTALLATION ....................................................................................... 12
CAMERA INSTALLATION ..................................................................................................................... 12
Mounting ............................................................................................................................ 12
Wiring ................................................................................................................................. 12
CONNECTING ADDITIONAL DEVICES TO THE DVR.................................................................................... 13
USB Mouse .......................................................................................................................... 13
RCA Monitor ........................................................................................................................ 14
External Alarm..................................................................................................................... 15
Router................................................................................................................................. 15
CONNECTING AND POWERING ON ....................................................................................................... 15
GETTING STARTED ............................................................................................................................. 16
Using the Mouse................................................................................................................... 16
Screen Viewing.................................................................................................................... 16
Pop up Menu Bar .................................................................................................................. 16
Pop up Menu Icons................................................................................................................ 16
MAIN MENU ..................................................................................................................................... 17
CAMERA SETUP ..................................................................................................................... 18
Camera.................................................................................................................... 18
Video Adjust ............................................................................................................ 18
Camera Title ............................................................................................................ 18
Display .................................................................................................................... 19
Dwell Time .............................................................................................................. 19
TABLE OF CONTENTS...continued
PTZ SETUP............................................................................................................................ 19
PTZ control .............................................................................................................. 20
MOTION DETECTION............................................................................................................... 20
Setting Motion......................................................................................................... 21
Motion Detect.......................................................................................................... 21
Buzzer..................................................................................................................... 21
Sensitivity .............................................................................................................. 21
Motion Area ............................................................................................................ 21
RECORDING SETUP ................................................................................................................ 22
TABLE OF CONTENTS

SN500-4CH 5
Resolution............................................................................................................... 22
PPS ......................................................................................................................... 22
Alarm Record ........................................................................................................... 23
Alarm Record Duration ............................................................................................. 23
Record Quality ......................................................................................................... 24
Record Mode............................................................................................................ 24
Audio Record ........................................................................................................... 24
Schedule Setup ........................................................................................................ 25
ALARM SETUP....................................................................................................................... 26
External Alarm Mode................................................................................................ 26
Alarm Display........................................................................................................... 26
Video Loss Detect ..................................................................................................... 27
Event Log Setup ....................................................................................................... 27
Buzzer Time Setup ................................................................................................... 27
Relay Time Setup ..................................................................................................... 28
HARD DISK MANAGEMENT ..................................................................................................... 28
Overwrite Mode ....................................................................................................... 29
HDD Information...................................................................................................... 29
HDD Format ............................................................................................................. 29
NETWORK SETUP .............................................................................................................................. 30
Terms ..................................................................................................................... 31
PPPoE...................................................................................................................... 32
DDNS Setup ............................................................................................................. 32
BACKUP SETUP ................................................................................................................................. 33
Backup Saved Footage.............................................................................................. 33
Terms ...................................................................................................................... 33
SYSTEM SETUP ..................................................................................................................... 34
Date/Time ............................................................................................................... 34
System Type............................................................................................................. 35
Key Board Lock......................................................................................................... 35
ID Number ............................................................................................................... 35
Display Setup........................................................................................................... 35
Language ................................................................................................................ 36
Password................................................................................................................. 36
Firmware Upgrade ................................................................................................... 36
Load Default ........................................................................................................... 36
Load Backup USB...................................................................................................... 37
Daylight Savings Time .............................................................................................. 37
LIVE VIEWING ................................................................................................................................... 38
HDD and USB Information......................................................................................... 38
Call Up USB Information ........................................................................................... 38
Digital Zoom............................................................................................................ 38
Audio ...................................................................................................................... 38
PLAYBACK ........................................................................................................................................ 39
TABLE OF CONTENTS

SN500-4CH 6
CONTROLS ............................................................................................................................ 39
Time Search............................................................................................................. 40
Event List Search...................................................................................................... 40
BACKUP VIDEO PLAYBACK ...................................................................................................... 41
Software ................................................................................................................. 41
Buttons and Connections.......................................................................................... 42
NETWORK GUIDE .............................................................................................................................. 43
Requirements ......................................................................................................... 43
Finding IP Address ................................................................................................... 43
PREPARING YOUR COMPUTER TO VIEW YOUR DVR ..................................................................... 43
Method 1................................................................................................................. 44
Method 2................................................................................................................. 45
VIEWING YOUR DVR ON YOUR COMPUTER................................................................................. 45
Login....................................................................................................................... 46
ActiveX Installation .................................................................................................. 46
VIEWING YOUR DVR OUTSIDE OF YOUR NETWORK ..................................................................... 47
Port Forwarding....................................................................................................... 47
Finding External IP Address ...................................................................................... 47
Testing .................................................................................................................... 48
Troubleshooting ...................................................................................................... 48
ABLE OF CONDDNS CONFIGURATION........................................................................................................................49
DDNS.org................................................................................................................. 49
DDNS Account Setup................................................................................................. 50
NETWORK VIEWING AND PLAYBACK .................................................................................................... 51
SOFTWARE ........................................................................................................................... 51
Online Software Icons............................................................................................... 51
Time Point Backup ................................................................................................... 53
Record..................................................................................................................... 53
Screen Information .................................................................................................. 53
DVR CONFIGURATION OPTIONS ............................................................................................... 54
System Options ........................................................................................................ 54
Network Options ..................................................................................................... 55
Other Options .......................................................................................................... 57
3G MOBILE DEVICE PORT FORWARDING ............................................................................................... 57
SETTING UP PORT FORWARDING......................................................................................................... 57
Troubleshooting ...................................................................................................... 58
MOBILE VIEWING INSTALLATION GUIDE ............................................................................................... 59
Mobile Viewer Application ........................................................................................ 59
SONY ERICSON K608i VIEWING ........................................................................................................... 60
iPHONE AND iTOUCH VIEWING............................................................................................................ 62
BLACKBERRY (BOLD) VIEWING............................................................................................................ 62
TROUBLESHOOTING GUIDE................................................................................................................. 65
SPECIFICATIONS................................................................................................................................ 67
CAMERA MANUAL ............................................................................................................................. 70
TABLE OF CONTENTS

SN500-4CH 7
INTRODUCTION
Congratulations on your purchase of the SN500-4CH! Using the most advanced video compression, H.264, your home or business will benet from
around the clock surveillance adding extra security to your valuables. H.264 compression allows you to record and store more footage using less
space, so you will never miss an important event.This manual was written to ensure that you get the most out of your SN500-4CH DVR.
WHAT’S INCLUDED
•  1PowerAdapterforDVR
•   Lifetime Live Customer Support
•  InstructionManual
•  QuickStartGuide
•  1YearWarranty
SN500 DVR
(500 GB HDD)
4 Indoor/Outdoor Night
Vision CCD Cameras
USB Mouse Remote Control
RCA to BNC
Connectors
Software CD 10ft RJ45
Ethernet Cable
4 x 60ft 4 PIN DIN to RCA
(male)Video/Power Wires
•  4CameraMounts
•  10ftPowerAdapterforDVR
•  2WindowWarningStickers
•  1CR2025BatteryforRemote(installed)
1 x 4 Port Power
Supply for Cameras

SN500-4CH 8
iPhone & BlackBerry Compatible1
Access live video footage directly from your iPhone or BlackBerry. This DVR uses 3G technology, which is specically designed to transmit high
quality video and audio on your smart phone.Your DVR can also be set up to email your hand-held whenever specic activity occurs, such as motion
detection.
View Video Online with No Service Fees2(Supports DDNS)
Regardless of where you are in the world, you can view your DVR’s live or recorded video footage on any internet accessible computer with Internet
Explorer. See what is happening on your property and check in on your employees or family members.
Record Over 2 Years of Video Footage
The 500GB hard drive can hold over 2 years of continuous video3and is optimized for 24/7 surveillance. We only use hard drives that are specically
designed for high capacity writing, which ensures long product life and accurate video data storage. Your DVR will alert you when your memory
space is full so that you can overwrite your old video, stop the unit from recording, or backup and transfer your video footage.
Cutting Edge H.264 Compression
The SN500-4CH-002 utilizes H.264 compression—the latest and most advanced compression level available for a DVR system. You will see an
amazing picture but save almost 50% on storage space! H.264 maximizes your hard drive space.You will see an amazing picture but save almost
50% on storage space versus DVRs with MPEG-4 compression! H.264 maximizes your hard drive space.
Lifetime Live Customer Support
Our customer support team can be reached by phone, by email and live web chat. Our experts will be happy to assist you in English, French and
Spanish.
4 Professional Grade Weatherproof Cameras
Four high resolution color cameras provide you with a clear and consistent picture at 420TV lines of resolution.They allow you to better distinguish
facial features, which can help in the positive identication of individuals.The cameras can be used indoor and outdoor. Each one is built with
professional grade aluminum housing and a sunshade to help prevent glare, deterioration and rusting.4
View in the Dark with Automatic Night Vision
The cameras come equipped with night vision, allowing you to see any monitored area (up to 15ft away!5) in total darkness. Each camera has 12
infrared LEDs that activate automatically when it becomes dark and deactivate during the day to save energy. You will always be able to see what is
happening in your yard or at your business after-hours.
Advanced Motion Activated Recording
You have the option to record video only when motion is detected. Finding important video footage using the playback feature is easy, and will also
save you time and conserve hard drive space. You can even set individual cameras to detect motion while the others continuously record. Advanced
motion detection settings ensure that false alarms are not triggered—the easy motion detection“mask”allows you to block out areas with con-
stant movement, such as roads or blowing trees so that only suspicious activity is recorded.
USB Backup
A built-in USB port gives you the option of backing up and transferring your video footage with a USB ash drive or external USB hard drive.6Your
video footage then becomes portable for easy viewing and archiving on any PC.
FEATURES

SN500-4CH 9
Easy Navigation with the Included Mouse and Remote
Navigate the onscreen menu with the included USB mouse or remote control.
Password Protection
Ensure that only authorized users can change DVR settings or halt recording.
24/7 Scheduled Recording
You can fully customize a weekly recording schedule. You can choose which days of the week and hours of the day you want to continuously record,
motion record, alarm record, or not record at all. Each camera can be scheduled with dierent settings.7
Customize Your Camera Display
Display all four cameras in Quad Screen mode (four camera split screen), or show just an individual camera in Full Screen. Zoom Mode allows you to
enlarge a portion of the camera’s view to get a closer look, and Sequence Mode cycles through all camera views at preset interval times.
Search by Date, Time, or Event
Simply choose the desired date and time range, and the requested video clips will appear. Clips are also labeled by event, which makes it easy to
nd footage that was captured by motion detection.
1. To see which other smart phone devices are compatible, please visit our website: www.defender-usa.com.
2. Requires broadband router and broadband Internet connection–not included. Internet Explorer is required.
3. Recording capacity may vary based on recording resolution and quality, lighting conditions and movement in the scene. Based on a 500GB hard
drive, using lowest quality settings.
4. Not for use in direct exposure to water, rain or snow.
5. IR illumination range up to 15ft (4.5M) under ideal conditions. Objects at or beyond this range may be partially or completely obscured, depending
on the camera application.
6. USB ash drive and external hard drive not included.
7. Maximum 30 FPS (frames per second) per camera. Total 240 FPS for all cameras.
• VideoplaybacksoftwareisnotMaccompatible.
FEATURES

SN500-4CH 10
For more information or accessories
please visit:
www.defender-usa.com
• DF10W (60 ft. Camera Extension Cable)
BUTTONS & CONNECTIONS
Front Panel
1. Channel Display buttons – Displays each corresponding
camera channel in full screen when selected
2. Quad - Displays all 4 cameras at once
3. LED indicators– Indicates what functions are on and/or
working
4. IR Sensor – Detects IR remote control
5. Record – Manually starts recording
6. Rewind – Reverses the playback (1x, 2x, 4x, 8x)
7. Stop – Stops the playback of recorded footage
8. Pause/Step – Pauses playback, and forward a frame (second press)
9. Fast Forward - Increases playback speed (2x, 4x, 8x)
10. Play – Calls up play search Menu
11. Enter/Copy – Selects current changes/copies to back up
12. Menu – Calls up Main Menu
13. Directional Arrows - Moves the cursor in each corresponding
direction
14. USB port – To connect USB backup device
1 2 12 3
4 5 6 7 8 9 10 11 13 14
OPTIONAL ACCESSORIES

SN500-4CH 11
9. Ethernet (RJ-45) – Connect to your router or modem
10. Alarm Inputs (1-4) and PTZ connections
11. Power – 12V 4.16A
12. VGA Out - Connects to aVGA cable for more viewing options
1. Channels
2. Quad
3. Record
4. Rewind
5. Fast Forward
6. Pause/Step
7. Stop
8. Play
9. Menu
10. Copy
11. Directional keys
12. Enter
Remote Control
Back Panel
1. CH1 – Video input 1
2. CH2 – Video input 2
3. CH3 – Video input 3
4. CH4 – Video input 4
5. Monitor Out – Connect to the RCA composite video input
of your TV or monitor
6. USB port for mouse only
7. Audio Out
8. Audio In
1 2 7
6 3 4 5 8 9 10 11
12
1
4
7
9
10
3
2
6
5
8
11
12
BUTTONS AND CONNECTIONS

SN500-4CH 12
MOUNTING
1. Decide if the camera will be wall-mounted or sit on a desk/tabletop. The camera can be
adjusted for either mounting scenario by rotating it to the required position.
2. Screw the mounting bracket into the camera’s mounting hole, turning it clockwise.
3. Mount the camera in the desired location no more than 60 ft from the DVR unless you
have purchased additional wiring. You may wall, ceiling or desk mount these cameras.
4. Adjust cameras to the desired viewing angles.
3. Plug the camera’s
power adapter into an
AC outlet.
4. Attach the BNC to
RCA connectors to
one of the video
inputs on the back
of the DVR.
1. Plug the 4 PIN DIN
female connection on
the camera into the
4 PIN DIN male
connection on the 60ft
video/power wire.
WIRING
• The camera should be installed between 8 and 13ft above the area to be monitored
• Ensure there are no obstructions in the camera’s view, to maximize viewing area
• Ensure that the sunshade is positioned to avoid glare and position camera away from direct sunlight or indoor lighting
• Decide whether the camera will be wall-mounted, ceiling mounted or sit on a desk/table top. If you are mounting the camera on a wall or
ceiling, use the mounting hardware in the package. We recommend that the mounting bracket is secured using the included screws for all
installations
• This camera comes with 60ft of video/power wire. Please make sure that you mount the cameras no more than 60ft from theTV/monitor/
VCR/DVR. If longer wiring distance is required, 60 ft extensions can be purchased (DF10W) from your local reseller or at
www.defender-usa.com
• We recommend using a surge protected power bar to protect the cameras internal circuitry
For more information on camera location goto:
www.defendercollege.com
2. Plug the included four
port power supply
into the camera power
adapter then into the
red power jack located
on the 60 ft video/
power wire.
BEFORE INSTALLATION

SN500-4CH 13
5. Connect the male RCA plug from the 60 ft cable to the BNC to RCA
connector.
6. Repeat the above steps for all of the included cameras.
Note: For detailed instructions and information on the
cameras incluced with this system, please refer to the
Camera specications on pg. 63.
Note: This Manual was written with the mouse being the main tool for navigation.
This DVR has multiple connections which allow you to integrate additional DEFENDER or third party devices to the system. Please note that there
are many makes and models of compatible devices and the instructions below may not be applicable to your device. Always refer to the device
instruction manual for proper setup and operation.
CONNECTING ADDITIONAL DEVICES TO THE DVR
CONNECTING A USB MOUSE
ItisrecommendedtoconnecttheincludedUSBmousebeforepoweringontheDVR.ThiswillspeeduptheinitiliazingprocessaswellasmaketheDVReasier
to use.
1. Plug the USB connection on the mouse into the USB connection on the back of the DVR. The mouse will only work when connected to the back USB
port of the DVR
INSTALLATION

SN500-4CH 14
CONNECTING YOUR ALARM SYSTEM TO THE
DVR
The SN500-4CH allows you to connect up to four external alarm devices
simultaneously. Please see your alarm device manufacturer for further
instructions on required connections and settings. The DVR supports a 2
wire (normally open or normally closed) connection.
Note: If the monitor has multiple video inputs then the video source will need to be switched to watch the DVR. Example: If the DVR
is connected to Video 2 then press the TV/Video, Input, or Source button on the TV/Monitor to switch to Video 2.
1. Connect a BNC to RCA connector to
the MONITOR OUT connection on the
back of the DVR.
2. Plug the RCA cable into the BNC
connector.
3. Attach the other end of the RCA cable to a
yellow RCA video input on your monitor.
4. Switch theTV/Monitor source to view the DVR.
CONNECTING A MONITOR TO THE DVR (RCA COMPOSITE)
To connect a two wire alarm:
1. With a small object such as a at head screwdriver push the orange tab
back away from the circular opening.
2. Insert the wire into the hole below the orange tab while it is still
pushed back.
3. Release the orange tab, which will lock the wire into place. Pull lightly
on the wire to make sure it is secure.
1.
2.
3.
CONNECTING DEVICES

SN500-4CH 15
POWERING ON THE DVR
Note: We recommend using a surge protected power bar and/or Uninterrupted Power Supply (UPS) backup to prevent damage to
your DVR system.
1. Insert the power cord into the
power supply.
2. Plug the power cord into a power outlet. 3. Insert the power supply wire into the
rear DC 12V port on the DVR.
4. The DVR will turn on and display the main viewing area after a few moments of initializing.
CONNECTING YOUR DVR TO THE ROUTER
1. Power o the DVR by removing the power cable from the back of the DVR.
2. Connect the included network cable to the back of the DVR in the“Ethernet”
port (LAN).
3. Connect the other end of the network cable to an available port on the
router. The port should be labeled 1-4, or 1-8.
4. Power on the DVR by reconnecting the power cable on the back of the DVR.
Note: If you look at the router there should be a green “link” light
indicating that the DVR is properly connected to the port that it
was plugged into. There will also be an amber and green “link”
light to the right of the Ethernet connection on the back of the
DVR to indicate a proper connection to the router. If both “link”
lights are illuminated, the DVR is properly connected to the router
and you can proceed with the next step.
CONNECTING DEVICES

SN500-4CH 16
Now that you have powered up the DVR and properly connected to a TV or monitor you are ready to begin using and customizing the DVR for your
specic needs.The DVR will automatically begin recording once it has been powered on and initialized. Initializing the DVR is the normal start up
process and can take a few moments.
Using the Mouse
• TheincludedUSBmousemakesusingtheSN500-4CHsimpleandecient.MakesurethatthemouseisconnectedtotherearUSBport before
powering on the DVR.
• AllfunctionsofthemouseareapplicabletothisDVR,includingusingthewheelandrightandleftclicking
By double clicking on one the 4 cameras the viewing mode will switch to full screen mode. When in full screen mode, scrolling the mouse wheel
up or down will move you from one camera to the next.
Screen Viewing
POP UP MENU BAR
Menu options will automatically appear on the bottom of the screen when you move the mouse cursor near the bottom of the screen. More
information can be found in the POP UP MENU BAR section.
The following menu options appear from left to right:
1. Menu – calls up the Main Menu
2. PTZ Control – controls the PTZ cameras (PTZ camera not included)
3. HDD & USB Information (total size, capacity remaining)
4. Digital Zoom – digitally zoom on a specic area
5. Audio Control – enables or disables the audio
6. Auto Sequence – automatically switches between camera
7. Quad screen viewing mode
8. Camera 1 view
9. Camera 2 view
10. Camera 3 view
11. Camera 4 view
12. Manual Record
13. Stop - stops playback or manual record
14. Play Search – calls up the play search menu
Channels in live viewing mode.
GETTING STARTED

SN500-4CH 17
Note: that the button works as the enter key. This must be pressed to save changes. Where the works as the escape
button, and when pressed will exit the screen and not save any changes.
The main menu consists of nine options:
1. Camera Setup
2. Motion Setup
3. Record Setup
4. Alarm Setup
5. HDD Management
6. Network Setup
7. Backup Setup
8. System Setup
9. Exit
MAIN MENU
As you navigate through the Menu of the DVR, you will notice that most elds are adjustable. If the Menu setting has to the right of it,
you can adjust the value by either using the left and right directional buttons, or scrolling up or down with the mouse wheel. If the Menu setting
has next to it, you can select this button by pressing ENTER or by clicking on the SET button with the mouse. Clicking SET will enter a sub
menu which will allow you to adjust sub-settings for the DVR.
To call up the Main Menu:
The Main Menu can be called by 2 dierent options:
Option 1:
1. Press the Menu button the DVR front panel or on the remote control.
Option 2:
1. Scroll the mouse to the bottom of the screen to reveal Pop Up Menu Bar.
2. Click the to call up the Main Menu.
MAIN MENU

SN500-4CH 18
CAMERA
1. To choose which camera you want to work with highlight CAMERA so that the background is yellow and use the mouse wheel or directional
keys to scroll to the camera you wish to adjust.
• Asyouchangecameras,thesettingsforeachcamerawillbedisplayedalongwithit
Camerasetupallowsyoutomake
adjustments to your cameras individually.
A description of the adjustable elds will
be found below.
VIDEO ADJUST
Video adjust allows you to control the contrast, brightness, hue, color, and sharpness of the your cameras. Use the arrow keys or scroll wheel to
adjust the desired settings. This is particular to only one camera at a time.
When you adjust the settings to your liking:
Press ENTER or Click to save changes, and EXIT or Click to return to Menu without saving.
CAMERA TITLE
Allows you to name each camera/channel for easy identication.
1. When you have selected the correct camera you wish to adjust,
select to call up the virtual keyboard.
2. Use the keyboard to enter your new camera name. Note that
the camera title can be up to 8 characters long.
3. Select ENTER to conrm changes and exit the keyboard.
4. Rename camera (if desired) then, press ENTER or Click
to save.
5. Click the X to exit or Press Menu.
What the buttons mean:
Mostly all of the characters you see on the virtual keyboard will display as
seen on the screen. Below are the functions of the special buttons that have
a dierent purpose.
– Backspace
ENTER – Conrms changes and exits keyboard
SHIFT – Changes from lower case to upper case (allows you to
pick between the "+" and the "-")
SPACE BAR – Puts a space between characters
MAIN MENU

SN500-4CH 19
DISPLAY
You can choose whether or not to display any individual camera. By setting the display to OFF the camera will not be displayed in live viewing,
however the camera channel will continue to record as per the dened recording settings.The video will be displayed during playback.
DWELL TIME
Dwell time refers to the amount of time the footage from a particular camera will be displayed for when you’re in auto sequence mode. You can set
the dwell time for each camera individually.The auto sequence mode can dwell on one camera from 0-99 seconds.
To Set Dwell Time:
1. Highlight the camera you wish to setup.
2. Highlight dwell time.
3. Use the mouse wheel or directional arrows to set the time (in seconds) that each particular camera will stay on the screen when in
auto sequence mode.
4. Repeat steps 1-3 for each camera.
5. Press Menu or Click to save settings and return to the Main Menu. Exit the Main Menu .
 TheDVRwilltakeafewmomentstoloadthesettings.
To Enter Auto Switch Mode:
1. Scroll mouse to the bottom of the screen to reveal the pop up Menu.
2. Click the auto sequence icon.
TheDVRwillbeginautomaticallyswitchingbetweentheactivecamerasaccordingtoyourdwelltimesettings.
PTZ SETUP
ThisDVRsupportsPan,Tilt,Zoom(PTZ)or“Dome”cameras,whicharenotincluded.
ThePTZcameramustuseRS-485andoneofthesupportedprotocols(SeeSpecications).ForinstructionsonsettingupyourPTZcameraspleasereferto
theinstructionmanualforthePTZcameraorcontactthePTZcameramanufacturer.
Left-Right Speed:Controls the speed at which the DVR will move the PTZ camera horizontally:"#"is the slowest speed and "# # # # # #"
is the fastest.
Up-Down Speed: Controls the speed at which the DVR will move the PTZ camera vertically: "#" is the slowest speed and "# # # # # #" is the fastest.
Auto Speed: Can be used if the PTZ supports preset positions. Auto-speed will control the speed which the camera will move through the
preset positions.
Baud Rate: This is a camera specic setting dened by the manufacturer. Please consult your PTZ camera manual or manufacturer for
details on this setting.
Protocol: This is a camera specic setting dened by the manufacturer. Please consult your PTZ camera manual or manufacturer for
details on this setting. Supported protocols can be found in the specications.
MAIN MENU

SN500-4CH 20
PTZ Control
To access the PTZ controls of the DVR you will need to use the mouse.
1. Move the mouse cursor to the bottom the screen for Pop Up Menu Bar to display.
2. Select the icon.
The PTZ controls look like this:
Please review the following controls:
- Direction Keys – move the camera up, down, left, or right
- Zoom In/Zoom Out Keys
PRE: If the PTZ camera supports preset positions this option will allow you to save presets as well as go to one of the saved preset postions. Ex.
You can set Preset Number 1 to view a front door, Preset 2 for the camera to zoom in on the front door, Preset 3 to change the angle of the
camera to view the hall way by the front door, etc. This will save you from manually changing the position of the camera. A maximum of
128 Preset positions can be set.
Auto: Initiates the cameras auto sequence. This will usually consist of panning from side to side and tilting higher and lower.
Note: To exit the PTZ control center, right click the mouse.
MOTION DETECTION
1. Access the Main Menu
2. Select the Motion Setup icon
YoucansettheDVRtodetectmotionforoneorallofyourcameras.Whenoneofthe
camerasdetectsmotion,theDVRwilldisplayanicononscreenindicatingmotionis
detected.TheDVRcanalsobeconguredtobeginrecording,makeanaudiblebeep,or
send you an email notication when motion is detected. The event log will be updated
with the motion detection event.
Note: Every time motion is detected an icon will appear, and the camera name from which motion is detected will change from
white, to yellow.
MAIN MENU