Digi TM-WIFI440-Z User manual

Ethernet Gateway User Manual

Table of Contents
Introduction
At a Glance
Getting Started
Ethernet Gateway Setup via DHCP
Ethernet Gateway Setup via Static IP
Jacks, Buttons, and Ports
Troubleshooting the Ethernet Gateway
LED Indicator Lights
No Readings
Temperature Reading is a Few Degrees Warmer or Colder than Expected
Using Wireless Sensors
Troubleshooting the Wireless Sensors
LED Indicator Lights
Important Usage Information
Contact Us
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Introduction
Thank you for choosing the SmartSense Ethernet Gateway as your preferred monitoring solution. Follow this user
manual for proper use of your new system. Please keep this guide handy for future operational reference.
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At a Glance
The Ethernet Gateway (Model #TM-WIFI440-Z) is a remote monitoring system that connects directly to the
Internet through an Ethernet cable connection (DHCP or Static IP). Connect wireless sensors to the gateway to
remotely monitor temperature, humidity, and more, and congure alerts when conditions fall outside of your set
ranges.
The Ethernet Gateway can use either wired sensors (connected directly to the unit) or wireless sensors. Each
gateway unit can be linked up to 24 wireless sensors and up to four wired sensors. Each sensor reading is
transmitted to our monitoring dashboard: Insights. If the monitoring dashboard is unable to communicate with
your gateway(s), you will be notied via Missed Report alerts as part of our system Health Check feature
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Getting Started
The SmartSense Ethernet Gateway is a remote monitoring system that connects directly to an Ethernet cable and
is hardwired onto your network. The gateway also includes a North American power adapter (5V 1A) for
operation. For use on your network, please make sure that the device can communicate out to the following
hostnames:
• tcp.myalertlist.com
• e1.tempalert.com
• e2.tempalert.com
And out of the following ports:
• TCP/443
• TCP/8021
• TCP/8022
• TCP/4344
• TCP/53
• UDP/53
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Ethernet Gateway Setup via DHCP
1. Connect the Ethernet Gateway to power using the included power adapter and cable included in the
product box. You will see a blue light ashing as the device boots up. Connect the Internet router to the
Internet port on the Ethernet Gateway using an Ethernet cable (not included). You should see a single blink
on both the LAN and Internet indicator lights after a successful transmission.
2. Open a web browser on your computer and navigate to insights.tempalert.com. Once the page loads, enter
the login credentials that were provided to you at the time of purchase.
3. Set up your preferences, device alerts, and sensor alerts. For more information, please view the Insights User
Manual or visit help.smartsense.co for more set up help, tips, and suggestions for optimal performance.
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Ethernet Gateway Setup via Static IP
1. Connect the Ethernet Gateway to power using the included power adapter and cable included in the
product box. You will see a blue light ashing as the device boots up. Connect the Internet router to the
Internet port on the Ethernet Gateway using an Ethernet cable (not included).
2. Open a web browser on your computer and navigate to 10.99.99.1. A page will load asking for a User Name
and Password. The User Name is admin and the Password is provided on the device’s label (found on the
side opposite the LEDs). For security reasons, the web interface is only accessible through the PC Ethernet
port on the device and not over LAN.
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3. Set Obtain Wan IP Via to Use Static IP and input your network settings then nally click Save Network
Settings.
4. Connect the Internet router to the Internet port on the gateway using an Ethernet cable (not included). You
should see a single blink on both the LAN and Internet indicator lights after a successful transmission.

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5. Open a web browser and navigate to insights.tempalert.com. Once the page loads, enter the login
credentials provided to you at the time of purchase.
6. Set up your preferences, device alerts, and sensor alerts. For more information, please view the Insights User
Manual, or visit help.smartsense.co for more set up help, tips, and suggestions for optimal performance.

Operating Guidelines
Placement
• The unit should be placed indoors on a at and level surface. The unit can be mounted vertically on a
wall or other surface with additional user supplied hardware (such as screws, mounting tape, or industrial
strength Velcro).
Using Wired Sensors
• When using the wired sensors, care should be taken so that the cable is managed in such a way that it
not accidentally unplugged from the unit. If the external sensor is removed from the unit, the unit will not
be able to monitor the environmental conditions.
Wireless Reception
• The Ethernet Gateway has one antenna. This antenna allows for wireless connection to your SmartSense
wireless sensors.
Powering the Unit
• We recommend that the unit be connected to an uninterruptible power supply (UPS) or battery backup.
If power the gateway is lost, readings from hardwired sensors stored in the local memory will be lost and
the gateway will not be able to record temperatures and send alarms. We recommend disconnecting
power for 10 seconds or more before powering up the gateway again. Passive PoE can be used as an
alternative means of power. It is recommended to use the Passive PoE injectors purchased directly from
us to ensure proper performance. The gateway is not compatible with Active PoE.
For more information about SmartSense visit www.smartsense.co or call 1-866-806-2653
© 1996-2018 Digi International Inc. All rights reserved. All other trademarks are the property of their respective owners.
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