Digi SM-5300 Series User manual

SERVICE MANUAL
SERVICE MANUAL
SM-5300SM-5300
PC SCALE PRINTERPC SCALE PRINTER
Edition 1Edition 1
COPYRIGHT © 2010 TERAOKA WEIGH-SYSTEM PTE. LTD.COPYRIGHT © 2010 TERAOKA WEIGH-SYSTEM PTE. LTD.

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Tables of ContentTables of Content
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Tables of Content
Tables of Content
Tables of Content .................................................................................................................. 2Tables of Content .................................................................................................................. 2
Notice .................................................................................................................................... 5Notice .................................................................................................................................... 5
Safety Information ................................................................................................................ 6Safety Information ................................................................................................................ 6
Cutter Safety Information ..................................................................................................... 8Cutter Safety Information ..................................................................................................... 8
Safety Regulations ................................................................................................................ 9Safety Regulations ................................................................................................................ 9
Treatment And Recovery of WEEE Treatment And Recovery of WEEE .......................................................................................................................................................................... .... 1111
Production Information Production Information .......................................................................................................................................................................................................... .... 1616
1.1 Model Specification ..................................................................................................... 161.1 Model Specification ..................................................................................................... 16
1.2 Operating Specification ............................................................................................... 181.2 Operating Specification ............................................................................................... 18
1.3 Overall Dimension (in mm) ......................................................................................... 191.3 Overall Dimension (in mm) ......................................................................................... 19
1.3.1 Bench (B) ....................................................................................................... 191.3.1 Bench (B) ....................................................................................................... 19
1.3.2 Pole (P) 1.3.2 Pole (P) .................................................................................................................................................................................................................. .. 2020
1.3.3 Elevated (EV) ................................................................................................. 211.3.3 Elevated (EV) ................................................................................................. 21
1.3.4 Self Service Pole (SSP) .................................................................................... 221.3.4 Self Service Pole (SSP) .................................................................................... 22
1.4 1.4 Label Label & & Receipt Receipt SpecificationSpecifications ....................s ............................................................................................................................................ 23.......... 23
Key Sheet And Display ........................................................................................................ 24Key Sheet And Display ........................................................................................................ 24
2.1 Key Sheet Layout And Key Function ............................................................................. 242.1 Key Sheet Layout And Key Function ............................................................................. 24
2.1.1 Key Sheet Layout ............................................................................................ 242.1.1 Key Sheet Layout ............................................................................................ 24
2.1.2 Key Function .................................................................................................. 242.1.2 Key Function .................................................................................................. 24
2.2 2.2 Operator Operator And And Customer Display Customer Display Indicator Indicator Layout ..Layout ................................................................................................................. 26. 26
2.2.1 Operator Display ............................................................................................. 262.2.1 Operator Display ............................................................................................. 26
2.2.2 Self Service Display ......................................................................................... 272.2.2 Self Service Display ......................................................................................... 27
Software Functional Structure ............................................................................................ 28Software Functional Structure ............................................................................................ 28
I/O Ports, Span Switch And W&M Sealing .......................................................................... 31I/O Ports, Span Switch And W&M Sealing .......................................................................... 31
4.1 I4.1 I/O Ports 31/O Ports 31
4.1.1 Bench (B) / Pole (P) ........................................................................................ 314.1.1 Bench (B) / Pole (P) ........................................................................................ 31
4.1.2 Elevated (EV) ................................................................................................. 324.1.2 Elevated (EV) ................................................................................................. 32
4.1.3 Self Service Pole (SSP) .................................................................................... 334.1.3 Self Service Pole (SSP) .................................................................................... 33
4.2 Span Switch ............................................................................................................... 344.2 Span Switch ............................................................................................................... 34
4.3 W&M Sealing ............................................................................................................. 354.3 W&M Sealing ............................................................................................................. 35
Initial Setup ........................................................................................................................ 36Initial Setup ........................................................................................................................ 36
5.1 Level Adjustment ....................................................................................................... 365.1 Level Adjustment ....................................................................................................... 36
5.2 5.2 Cassette Belt Cassette Belt Tension and Tension and Label Label Guide Guide AdjustmAdjustment .................ent ........................................................................................ ..... 3737
5.3 Cassette Loading and Print5.3 Cassette Loading and Printing Option ing Option ............................................................................................................................................. ......... 3838
5.4 Sensor Location ......................................................................................................... 395.4 Sensor Location ......................................................................................................... 39
5.4.1 Peel Sensor .................................................................................................... 395.4.1 Peel Sensor .................................................................................................... 39
5.4.2 Gap & Paper End Sensor ................................................................................. 395.4.2 Gap & Paper End Sensor ................................................................................. 39
5.4.3 Print Media Sensor .......................................................................................... 395.4.3 Print Media Sensor .......................................................................................... 39
5.4.4 Cassette Detection Sensor ............................................................................... 405.4.4 Cassette Detection Sensor ............................................................................... 40
5.4.5 Printer Door Open/Close Sensor ....................................................................... 405.4.5 Printer Door Open/Close Sensor ....................................................................... 40
5.5 Software Setup .......................................................................................................... 415.5 Software Setup .......................................................................................................... 41
5.5.1 Default Country SPEC ...................................................................................... 415.5.1 Default Country SPEC ...................................................................................... 41
5.5.2 User SPEC ...................................................................................................... 435.5.2 User SPEC ...................................................................................................... 43
5.5.3 Module SPEC .................................................................................................. 445.5.3 Module SPEC .................................................................................................. 44
5.5.4 Scale SPEC ..................................................................................................... 455.5.4 Scale SPEC ..................................................................................................... 45
5.5.5 Weight & Measure SPEC .................................................................................. 475.5.5 Weight & Measure SPEC .................................................................................. 47
5.5.5.1 SEARCH Function Procedure: .............................................................. 485.5.5.1 SEARCH Function Procedure: .............................................................. 48
5.5.6 Date and Time ................................................................................................ 505.5.6 Date and Time ................................................................................................ 50
5.5.7 Daylight Saving Time ...................................................................................... 525.5.7 Daylight Saving Time ...................................................................................... 52
5.6 Span Adjustment (Weight Cal5.6 Span Adjustment (Weight Calibrationibration) ) ........................................................................................................................................... ......... 5353

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5.7 5.7 From From Self Self Service Service Screen Exit Screen Exit to to Main Main Menu Menu Screen Screen ............................................................................................................. 55. 55
System Setup ...................................................................................................................... 56System Setup ...................................................................................................................... 56
6.1 Network Setup ........................................................................................................... 566.1 Network Setup ........................................................................................................... 56
6.1.1 Network Configuration ..................................................................................... 566.1.1 Network Configuration ..................................................................................... 56
6.1.2 Scale MAC Address.......................................................................................... 576.1.2 Scale MAC Address.......................................................................................... 57
6.1.3 VNC Password ................................................................................................ 586.1.3 VNC Password ................................................................................................ 58
6.2 Wireless Adapter Setting ............................................................................................. 616.2 Wireless Adapter Setting ............................................................................................. 61
6.2.1 WLAN AP-3001G Setup .................................................................................... 616.2.1 WLAN AP-3001G Setup .................................................................................... 61
Hardware Test And Maintenance ........................................................................................ 64Hardware Test And Maintenance ........................................................................................ 64
7.1 Internal Count Mode 7.1 Internal Count Mode ................................................................................................................................................................................................ ...... 6464
7.2 Printer Test................................................................................................................ 657.2 Printer Test................................................................................................................ 65
7.2.1 Sensors Status ................................................................................................ 657.2.1 Sensors Status ................................................................................................ 65
7.2.2 Sensor Calibration ........................................................................................... 677.2.2 Sensor Calibration ........................................................................................... 67
7.2.2.1 Gap Sensor Calibration7.2.2.1 Gap Sensor Calibration....................................................................... 67....................................................................... 67
7.2.2.2 7.2.2.2 Peel Peel Sensor Sensor Calibration ..................Calibration ................................................................................................................. 68......... 68
7.2.2.3 Paper End Senso7.2.2.3 Paper End Sensor Calibratr Calibration ion .................................................................................................................... ........ 6969
7.2.3 7.2.3 Thermal Thermal Head Head Type Type Detection Detection ............................................................................................................................................ 71........ 71
7.3 Database Maintenance ................................................................................................ 727.3 Database Maintenance ................................................................................................ 72
7.3.1 7.3.1 Database Database Initialization ....................Initialization ............................................................................................................................................ 72.......... 72
7.3.2 7.3.2 Database Database Clear Clear Open Open Transaction Transaction ....................................................................................................................................... 73... 73
7.3.3 Load Default Data ........................................................................................... 747.3.3 Load Default Data ........................................................................................... 74
7.3.4 Database Backup ............................................................................................ 767.3.4 Database Backup ............................................................................................ 76
7.3.5 Database Restore ........................................................................................... 797.3.5 Database Restore ........................................................................................... 79
7.3.6 Database Migration ......................................................................................... 827.3.6 Database Migration ......................................................................................... 82
7.3.7 USB Backup / Restore ..................................................................................... 857.3.7 USB Backup / Restore ..................................................................................... 85
7.3.7.1 USB Backup ...................................................................................... 857.3.7.1 USB Backup ...................................................................................... 85
7.3.7.2 USB Restore ...................................................................................... 887.3.7.2 USB Restore ...................................................................................... 88
7.4 Hardware Test ........................................................................................................... 907.4 Hardware Test ........................................................................................................... 90
7.4.1 Input ............................................................................................................. 907.4.1 Input ............................................................................................................. 90
7.4.2 USB ............................................................................................................... 917.4.2 USB ............................................................................................................... 91
7.4.3 Ethernet 7.4.3 Ethernet ..................................................................................................................................................................................................... ............. 9292
7.4.4 Drawer........................................................................................................... 937.4.4 Drawer........................................................................................................... 93
7.4.5 LCD ............................................................................................................... 947.4.5 LCD ............................................................................................................... 94
7.5 7.5 Touch Touch Screen Screen Calibration Calibration ................................................................................................................................................................................... 95..... 95
7.6 Write AD Checksum .................................................................................................... 987.6 Write AD Checksum .................................................................................................... 98
7.7 System Information .................................................................................................. 1007.7 System Information .................................................................................................. 100
7.8 VNC Client Theme Viewer ......................................................................................... 1027.8 VNC Client Theme Viewer ......................................................................................... 102
7.9 Maintenance ............................................................................................................ 1037.9 Maintenance ............................................................................................................ 103
7.9.1 Thermal Head Cleaning ................................................................................. 1037.9.1 Thermal Head Cleaning ................................................................................. 103
7.9.2 Scale Surface Cleaning .................................................................................. 1047.9.2 Scale Surface Cleaning .................................................................................. 104
7.9.3 Dismantled Thermal Head ............................................................................. 1047.9.3 Dismantled Thermal Head ............................................................................. 104
7.9.4 Important 7.9.4 Important Note to Note to open Display open Display Rear Rear Cover .......Cover ................................................................................................ 105. 105
Firmware Upgrading ......................................................................................................... 106Firmware Upgrading ......................................................................................................... 106
8.1 PCScale Software ..................................................................................................... 1068.1 PCScale Software ..................................................................................................... 106
8.2 Printer Firmware ...................................................................................................... 1078.2 Printer Firmware ...................................................................................................... 107
Major Parts Disassembly ................................................................................................... 109Major Parts Disassembly ................................................................................................... 109
9.1 SM-5300B ................................................................................................................ 1099.1 SM-5300B ................................................................................................................ 109
9.1.1 Disassembly of Platter Support and Top Cover ................................................ 1099.1.1 Disassembly of Platter Support and Top Cover ................................................ 109
9.1.2 Disassembly of Customer Display LCD ............................................................ 1119.1.2 Disassembly of Customer Display LCD ............................................................ 111
9.1.3 Disassembly of Base BD, Keyboard and Operator Display LCD .......................... 1129.1.3 Disassembly of Base BD, Keyboard and Operator Display LCD .......................... 112
9.1.4 Disassembly of Power Unit 9.1.4 Disassembly of Power Unit ............................................................................................................................................... 114........... 114

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9.1.5 Disassembly of AD Board ............................................................................... 1159.1.5 Disassembly of AD Board ............................................................................... 115
9.2 SM-5300P ................................................................................................................ 1169.2 SM-5300P ................................................................................................................ 116
9.2.1 Disassembly of Pole, Customer Display Board and LCD..................................... 1169.2.1 Disassembly of Pole, Customer Display Board and LCD..................................... 116
9.2.2 Disassembly of Top Cover ............................................................................. 1189.2.2 Disassembly of Top Cover ............................................................................. 118
9.2.3 Disassembly of Base BD, Keyboard and Operator Display LCD .......................... 1199.2.3 Disassembly of Base BD, Keyboard and Operator Display LCD .......................... 119
9.2.4 Disassembly of Power Unit 9.2.4 Disassembly of Power Unit ............................................................................................................................................... 121........... 121
9.2.5 Disassembly of AD Board ............................................................................... 1229.2.5 Disassembly of AD Board ............................................................................... 122
Hardware Details .............................................................................................................. 123Hardware Details .............................................................................................................. 123
10.1 Block Diagram ........................................................................................................ 12310.1 Block Diagram ........................................................................................................ 123
10.1.1 Bench (B) & Pole (P) ................................................................................... 12310.1.1 Bench (B) & Pole (P) ................................................................................... 123
10.1.2 10.1.2 Elevated Elevated (EV) (EV) & & Self Self Service Service Pole Pole (SSP) (SSP) ............................................................................................................... 124... 124
10.2 Base Board (TWB-13670-0 Rev G) (For Bench & Pole) ............................................... 12510.2 Base Board (TWB-13670-0 Rev G) (For Bench & Pole) ............................................... 125
10.3 Base 10.3 Base Board (TWB-14000-0 Rev Board (TWB-14000-0 Rev C) (For C) (For Elevated & Elevated & Self Service) Self Service) ................................................................. 127. 127
10.4 Relay 10.4 Relay Board (TWB-14010-0 Rev Board (TWB-14010-0 Rev A) (For A) (For Elevated & Elevated & Self Service) Self Service) ...................................................... .......... 129129
Port Pin Configuration ....................................................................................................... 130Port Pin Configuration ....................................................................................................... 130
11.1 Ethern11.1 Ethernet Port / USB Port / Cash Drawer et Port / USB Port / Cash Drawer Port Port ................................................................................................................. 130......... 130
Revision Records ............................................................................................................... 131Revision Records ............................................................................................................... 131

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NoticeNotice
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Notice
Notice
DIGIDIGI®®
Teraoka Weigh-System Private LimitedTeraoka Weigh-System Private Limited
4 Leng Kee Road4 Leng Kee Road
#06-01 SiS Building#06-01 SiS Building
Singapore 159088Singapore 159088
The material contained in The material contained in this document is proprietary and for this document is proprietary and for information only and is subject to changeinformation only and is subject to change
without notice. Teraoka Weigh-System Pte. Ltd. assumes no responsibility for any errors or damageswithout notice. Teraoka Weigh-System Pte. Ltd. assumes no responsibility for any errors or damages
arising from misinterpretation of arising from misinterpretation of any procedure.any procedure.
Screen displays, operating procedures and supporting features might vary with different softwareScreen displays, operating procedures and supporting features might vary with different software
version releases.version releases.
This document shall not be reproduced whether in part or whole without the written consent fromThis document shall not be reproduced whether in part or whole without the written consent from
Teraoka Weigh-System Pte. Teraoka Weigh-System Pte. Ltd..Ltd..

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Safety InformationSafety Information
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Safety Information
Safety Information
The operator of the The operator of the equipment shall comply with the safety and equipment shall comply with the safety and warning indications and procedureswarning indications and procedures
outlined in this document. Teraoka Weigh-System Pte. Ltd. assumes no responsibility or liability foroutlined in this document. Teraoka Weigh-System Pte. Ltd. assumes no responsibility or liability for
failure to comply with these requirements.failure to comply with these requirements.
To avoid electric shock, use only the supplied power cords and ensure product is connected to aTo avoid electric shock, use only the supplied power cords and ensure product is connected to a
properly grounded supply.properly grounded supply.
Ensure product is placed on a Ensure product is placed on a firm and level firm and level surface before operation.surface before operation.
Avoid overloadinAvoid overloading the producg the product beyond its rated mt beyond its rated maximum capacaximum capacity.ity.
Care shall be Care shall be taken during the following operationstaken during the following operations
oo Receipt paper tearingReceipt paper tearing––to prevent injuries from cutting from paper cutterto prevent injuries from cutting from paper cutter
oo Changing of labels and receipt paper Changing of labels and receipt paper - to prevent injuries - to prevent injuries from cutting from paper cutterfrom cutting from paper cutter
and movable printer and movable printer mechanism.mechanism.
Repair and servicing of product, shall Repair and servicing of product, shall only be carried out only be carried out by trained and qualified personnel.by trained and qualified personnel.
Disclaimer:Disclaimer:
Specifications are subject to change without notice. All dimensions shown are approximate. Please beSpecifications are subject to change without notice. All dimensions shown are approximate. Please be
aware that Teraoka Weigh-System Pte. Ltd. has indicated that aware that Teraoka Weigh-System Pte. Ltd. has indicated that its hardware and software used in its hardware and software used in thethe
product may require additional updates in the product may require additional updates in the future as our product is future as our product is continually under developmencontinually under development.t.
The need for such The need for such updates most likely applies to the Printer updates most likely applies to the Printer software.software.
CAUTIONS:CAUTIONS:
FOR PLUGGABLE EQUIPMENT, THAT THE SOCKET-OUTLET SHALL BE INSTALLED NEARFOR PLUGGABLE EQUIPMENT, THAT THE SOCKET-OUTLET SHALL BE INSTALLED NEAR
THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE.THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE.
POUR LE MATÉRIEL RACCORDÉ PAR PRISE DE POUR LE MATÉRIEL RACCORDÉ PAR PRISE DE COURANT, LE SOCLE DE PRISE DECOURANT, LE SOCLE DE PRISE DE
COURANT DOIT ÊTRECOURANT DOIT ÊTRE
INSALLÉ À PROXIMITÉ DU MATÉRIEL ET DOIT ÊTRE AISÉMENT ACCESSIBLE.INSALLÉ À PROXIMITÉ DU MATÉRIEL ET DOIT ÊTRE AISÉMENT ACCESSIBLE.
FOR CONTINUED PROTECTION AGAINST RISK OF FIRE, REPLACE ONLY WITH SAME TYPEFOR CONTINUED PROTECTION AGAINST RISK OF FIRE, REPLACE ONLY WITH SAME TYPE
AND RATING OF FUSE.AND RATING OF FUSE.
POUR NE PAS COMPROMETTRE LA PROTECTION CONTRE LEPOUR NE PAS COMPROMETTRE LA PROTECTION CONTRE LES RISQUES D’INCENDIE,S RISQUES D’INCENDIE,
REMPLACER PAR UN FUSIBLE DE MÊME TYPE ET REMPLACER PAR UN FUSIBLE DE MÊME TYPE ET DE MÊME CARACTÉRISTIQUESDE MÊME CARACTÉRISTIQUES
NOMINALES.NOMINALES.

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Safety InformationSafety Information ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLYDANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY
WITH THE SAME OR EQUIVALENT WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER ANDTYPE RECOMMENDED BY THE MANUFACTURER AND
REPLACE BY QUALIFIED SERVICE PERSONEL. DISCARD USED REPLACE BY QUALIFIED SERVICE PERSONEL. DISCARD USED BATTERIES ACCORDINGBATTERIES ACCORDING
TO THE MANUFACTURER’S INSTRUCTIONS.TO THE MANUFACTURER’S INSTRUCTIONS.
IL Y A DANGER DIL Y A DANGER D’EXPLOSION S’IL Y A REMPLACEMENT INCORRE’EXPLOSION S’IL Y A REMPLACEMENT INCORRECT DE LA BATTERIE.CT DE LA BATTERIE.
REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MÊME TYPE OU D’UN TYPEREMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MÊME TYPE OU D’UN TYPE
RECOMMANDÉ PAR LE CONSTRUCTEUR ET REMPLACER PAR DU PERSONEL QUALIFIÉ.RECOMMANDÉ PAR LE CONSTRUCTEUR ET REMPLACER PAR DU PERSONEL QUALIFIÉ.
METTRE AU RÉBUT LES BATTERIES METTRE AU RÉBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DUUSAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU
FABRICANT.FABRICANT.
WARNING DISPOSAL:WARNING DISPOSAL:
THE BATTERY MAY BE REGULATED BY NATIONAL OR LOCAL REGULATION. PLEASETHE BATTERY MAY BE REGULATED BY NATIONAL OR LOCAL REGULATION. PLEASE
FOLLOW THE INSTRUCTIONS OF PROPER REGULATION. AS ELEFOLLOW THE INSTRUCTIONS OF PROPER REGULATION. AS ELECTRIC CAPACITY IS LEFTCTRIC CAPACITY IS LEFT
IN A DISCARDED BATTERY AND IT COMES INTO CONTACT WITH OTHER METALS, ITIN A DISCARDED BATTERY AND IT COMES INTO CONTACT WITH OTHER METALS, IT
COULD LEAD TO DISTORTION, LEAKAGE, OVERHEATING, OR EXPLOSION, SO MAKE SURECOULD LEAD TO DISTORTION, LEAKAGE, OVERHEATING, OR EXPLOSION, SO MAKE SURE
TO CUT/BREAK THE BATTERY LEGS AND COVER THE (+) AND (-) TERMINALS WITHTO CUT/BREAK THE BATTERY LEGS AND COVER THE (+) AND (-) TERMINALS WITH
FRICTION TAPE OR SOME OTHER IFRICTION TAPE OR SOME OTHER INSULATOR BEFORE DISPOSAL.NSULATOR BEFORE DISPOSAL.
Cut / Break theCut / Break the
Battery LegsBattery Legs
++
--
TTaa ee
BatteryBattery

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Cutter Safety InformationCutter Safety Information
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Cutter Safety Information
Cutter Safety Information
1. Please careful the hand when close the printer door.1. Please careful the hand when close the printer door.
Note: This label only Note: This label only applies to machine come with Auto Cutter.applies to machine come with Auto Cutter.
2. Please careful the hand when press the cutter release lever.2. Please careful the hand when press the cutter release lever.
Note: This label only Note: This label only applies to machine come with Auto Cutter.applies to machine come with Auto Cutter.
3. Please keep hands clear 3. Please keep hands clear while operating.while operating.
Caution For Pinching HandCaution For Pinching Hand
ATTENTION RISQUE DE PINCEMENTATTENTION RISQUE DE PINCEMENT
Caution For CutterCaution For Cutter
ATTENTION AU COUTEAUATTENTION AU COUTEAU
Blade HazardBlade Hazard
LAME TRANCHANTELAME TRANCHANTE

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Safety RegulationSafety Regulation
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Safety Regulations
Safety Regulations
Federal Communication Commission Interference StatementFederal Communication Commission Interference Statement
This equipment has been tested and found to This equipment has been tested and found to comply with the limits for comply with the limits for a Class B digital a Class B digital device,device,
pursuant to Part 15 of pursuant to Part 15 of the FCC Rules. These limits are the FCC Rules. These limits are designed to provide reasonable protectiondesigned to provide reasonable protection
against harmful interference in a against harmful interference in a residential installation. This equipment generates uses and can radiateresidential installation. This equipment generates uses and can radiate
radio frequency energy and, if not iradio frequency energy and, if not installed and used in accordance with the nstalled and used in accordance with the instructions, may causeinstructions, may cause
harmful interferencharmful interference to radio communications. e to radio communications. However, there is no guaHowever, there is no guarantee that interference willrantee that interference will
not occur in a particular installation. not occur in a particular installation. If this equipmenIf this equipment does cause harmful interferenct does cause harmful interference to radio ore to radio or
television reception, which can be determined by turning the television reception, which can be determined by turning the equipment off and on, the user equipment off and on, the user isis
encouraged to try to correct the encouraged to try to correct the interference by one of tinterference by one of the following measures:he following measures:
- Reorient or relocate the receiving antenna.- Reorient or relocate the receiving antenna.
- Increase the separation between the - Increase the separation between the equipment and receiver.equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.connected.
- Consult the dealer - Consult the dealer or an experienced radio/TV technician for help.or an experienced radio/TV technician for help.
This device complies with Part 15 This device complies with Part 15 of the FCC Rules. Operation iof the FCC Rules. Operation is subject to the following twos subject to the following two
conditions: (1) This device may not cause conditions: (1) This device may not cause harmful interference, and (2) this device harmful interference, and (2) this device must accept anymust accept any
interference received, including interference that interference received, including interference that may cause undesired operation.may cause undesired operation.
FCC Caution:FCC Caution:Any changes or modifications not expressly approved by the party responsible forAny changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this compliance could void the user's authority to operate this equipment.equipment.
IMPORTANT NOTE:IMPORTANT NOTE:
FCC Radiation Exposure Statement:FCC Radiation Exposure Statement:
This equipment complies with FCC RF radiation exposure limits set forth This equipment complies with FCC RF radiation exposure limits set forth for a portable uncontrolledfor a portable uncontrolled
environment. To maintain compliance with FCC environment. To maintain compliance with FCC RF exposure compliance requirements:RF exposure compliance requirements:
1) Please do not 1) Please do not attach any decorative components with metal parts to this attach any decorative components with metal parts to this equipment.equipment.
2) The antenna must not be co-located or operating in conjunction with any other antenna or2) The antenna must not be co-located or operating in conjunction with any other antenna or
transmitter.transmitter.
FCC Radiation Exposure Statement: (Canada)FCC Radiation Exposure Statement: (Canada)
This equipment complies with FCC RF radiation exposure limits set forth This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolledfor an uncontrolled
environment. To comply with FCC environment. To comply with FCC RF exposure compliance requirements:RF exposure compliance requirements:
1) The antenna used 1) The antenna used for this transmitter must be for this transmitter must be installed and operated with minimum 20cm betweeninstalled and operated with minimum 20cm between
the antenna and users.the antenna and users.
2) The antenna must 2) The antenna must not be co-located or operating in not be co-located or operating in conjunction with any other antenna orconjunction with any other antenna or
transmitter.transmitter.

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Safety RegulationSafety Regulation
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IDA Compliance Statement: (Singapore)IDA Compliance Statement: (Singapore)
This equipment registered to This equipment registered to comply with IDA comply with IDA (Info-Co(Info-Communications Developmemmunications Development Authority ofnt Authority of
Singapore) Standard under Dealer's Class License.Singapore) Standard under Dealer's Class License.
IDA LabelIDA Label

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Safety RegulationSafety Regulation
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Treatment And Recovery of WEEE
Treatment And Recovery of WEEE
Component listing of Hazardous MaterialComponent listing of Hazardous Material
To all user of DIGI product in the European UnionTo all user of DIGI product in the European Union
Thank you for using DIGI Thank you for using DIGI product.product.
Product marked with this symbol indicates that it was sold on or after 13th August 2005, which meansProduct marked with this symbol indicates that it was sold on or after 13th August 2005, which means
it should not be it should not be disposed of with general household waste. Please note that our disposed of with general household waste. Please note that our product is forproduct is for
industrial/profesindustrial/professional use sional use only.only.
Treatment and recovery of WEEE involves removing hazardous substances (such as those covered inTreatment and recovery of WEEE involves removing hazardous substances (such as those covered in
the RoHS Directives) as well as PCBs and liquids. Only licensed operators meeting WEEE regulationsthe RoHS Directives) as well as PCBs and liquids. Only licensed operators meeting WEEE regulations
will be able to handle and recover WEEE.will be able to handle and recover WEEE.
Please contact your DIGI office or DIGI distributor when the product has reached the end of its life.Please contact your DIGI office or DIGI distributor when the product has reached the end of its life.
They will advise you regarding the They will advise you regarding the product take-back.product take-back.
With your co-operation we are aiming With your co-operation we are aiming to reduce environmental pollution from waste electrical andto reduce environmental pollution from waste electrical and
electronic equipment and preserve natural resource through re-use and recycling. Please do electronic equipment and preserve natural resource through re-use and recycling. Please do notnot
hesitate to ask your DIGI office or DIGI distributor, if you require further information.hesitate to ask your DIGI office or DIGI distributor, if you require further information.
Items required to be removed from product at end of product life as listed in Items required to be removed from product at end of product life as listed in WEEE AnnexWEEE Annex
IIII
Items
ItemsY Y N N Identification Identification Removal procedure Removal procedure CommentsComments
oo FluidsFluids
oo PolychlorinatedPolychlorinated
biphenyls (PCB)biphenyls (PCB)
containing containing capacitors.capacitors.
oo Mercury containingMercury containing
components, such ascomponents, such as
switches orswitches or
backlighting lamps.backlighting lamps.
oo Printed circuit boardsPrinted circuit boards
of mobile phones.of mobile phones.
oo Toner cartridges, liquidToner cartridges, liquid
and pasty, as well asand pasty, as well as
color toner.color toner.

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Treatment And Recovery of WEEETreatment And Recovery of WEEE
––––––––––––––––––––––––––––––––––
Items
ItemsY Y N N Identification Identification Removal procedure Removal procedure CommentsComments
oo Plastic containingPlastic containing
brominated flame-brominated flame-
retardants.retardants.
ooAsbestos wAsbestos waste.aste.
oo Cathode ray tubes.Cathode ray tubes.
oo ChlorofluorocarbonsChlorofluorocarbons
(CFC), hydro(CFC), hydro
chlorofluorocarbonschlorofluorocarbons
(HCFC)(HCFC)
orhydrofluorocarbonsorhydrofluorocarbons
(HFC), hydrocarbons(HFC), hydrocarbons
(HC).(HC).
oo Gas discharge lamps.Gas discharge lamps.
oo Components containingComponents containing
refractory ceramicrefractory ceramic
fibred as described infibred as described in
CommissioCommission n DirectiveDirective
97/69/EC of 597/69/EC of 5
December 1997.December 1997.
oo
oo Components containingComponents containing
radioactive radioactive substancsubstances.es.
oo
oo External electric cables.External electric cables.
oo
AC Power CoAC Power Cord.rd.
oo Batteries.Batteries.
1. 1. Lithium Lithium Battery. Battery. Refer Refer toto
SafetySafety
InformationInformation
WarningWarning
DisposalDisposal

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Treatment And Recovery of WEEETreatment And Recovery of WEEE
––––––––––––––––––––––––––––––––––
Items
ItemsY Y N N Identification Identification Removal procedure Removal procedure CommentsComments
oo Other printed circuitOther printed circuit
boards greater than 10boards greater than 10
square centimeters.square centimeters.
Bench Type:Bench Type:
1. 1. Base Base Board Board --9.1.3 Disassembly of9.1.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCDLCD––Item 1.Item 1.
--9.1.3 Disassembly of9.1.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCD.LCD.
(Step 1 ~ 2)(Step 1 ~ 2)
2. 2. Keyboard Keyboard --9.1.3 Disassembly of9.1.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCDLCD––Item 2.Item 2.
--9.1.3 Disassembly of9.1.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCD.LCD.
(Step 1 ~ 4)(Step 1 ~ 4)
3. 3. Power Power Unit Unit --9.1.4 Disassembly of9.1.4 Disassembly of
Power UnitPower Unit––Item 3.Item 3.
--9.1.1 Disassembly of9.1.1 Disassembly of
Platter Support and TopPlatter Support and Top
Cover.Cover.
(Step 1 ~ 4)(Step 1 ~ 4)
--9.1.4 Disassembly of9.1.4 Disassembly of
Power Unit.Power Unit.
4. 4. AD AD Board Board --9.1.5 Disassembly of9.1.5 Disassembly of
AD BoardAD Board––Item 4.Item 4.
--9.1.1 Disassembly of9.1.1 Disassembly of
Platter Support and TopPlatter Support and Top
Cover.Cover.
(Step 1 ~ 4)(Step 1 ~ 4)
--9.1.5 Disassembly of9.1.5 Disassembly of
AD Board.AD Board.
(Step 1 ~ 2)(Step 1 ~ 2)

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Treatment And Recovery of WEEETreatment And Recovery of WEEE
––––––––––––––––––––––––––––––––––
Items
ItemsY Y N N Identification Identification Removal procedure Removal procedure CommentsComments
Pole Type:Pole Type:
1. 1. Base Base Board Board --9.2.3 Disassembly of9.2.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCDLCD––Item 1.Item 1.
--9.2.3 Disassembly of9.2.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCD.LCD.
(Step 1 ~ 2)(Step 1 ~ 2)
2. 2. Keyboard Keyboard --9.2.3 Disassembly of9.2.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCDLCD––Item 2.Item 2.
--9.2.3 Disassembly of9.2.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCD.LCD.
(Step 1 ~ 4)(Step 1 ~ 4)
3. 3. Power Power Unit Unit --9.2.4 Disassembly of9.2.4 Disassembly of
Power UnitPower Unit––Item 3.Item 3.
--9.2.2 Disassembly of9.2.2 Disassembly of
Top Cover.Top Cover.
(Step 1 ~ 2)(Step 1 ~ 2)
--9.2.4 Disassembly of9.2.4 Disassembly of
Power Unit.Power Unit.
4. 4. AD AD Board Board --9.2.5 Disassembly of9.2.5 Disassembly of
AD BoardAD Board––Item 4.Item 4.
--9.2.2 Disassembly of9.2.2 Disassembly of
Top Cover.Top Cover.
(Step 1 ~ 2)(Step 1 ~ 2)
--9.2.5 Disassembly of9.2.5 Disassembly of
AD BoardAD Board––Item 4.Item 4.
(Step 1 ~ 2)(Step 1 ~ 2)
5. 5. IO IO Board Board --9.2.1 Disassembly of9.2.1 Disassembly of
Pole, Customer DisplayPole, Customer Display
Board & LCDBoard & LCD––Item 5.Item 5.
--9.2.1 Disassembly of9.2.1 Disassembly of
Pole, Customer DisplayPole, Customer Display
Board & LCD.Board & LCD.
(Step 1 ~ 2)(Step 1 ~ 2)

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Treatment And Recovery of WEEETreatment And Recovery of WEEE
––––––––––––––––––––––––––––––––––
Items
ItemsY Y N N Identification Identification Removal procedure Removal procedure CommentsComments
oo Liquid crystal displaysLiquid crystal displays
(together with their(together with their
casing wherecasing where
appropriate) of aappropriate) of a
surface greater thansurface greater than
100 cm2 and all those100 cm2 and all those
back-lighted with gasback-lighted with gas
discharge lamps.discharge lamps.
Bench Type:Bench Type:
1. 1. Operator Operator Display Display LCD LCD --9.1.3 Disassembly of9.1.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCDLCD––Item 5.Item 5.
--9.1.3 Disassembly of9.1.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCD.LCD.
2. 2. Customer Customer Display Display LCD LCD --9.1.2 Disassembly of9.1.2 Disassembly of
Customer Display LCDCustomer Display LCD
––Item 6.Item 6.
--9.1.1 Disassembly of9.1.1 Disassembly of
Platter Support and TopPlatter Support and Top
Cover.Cover.
(Step 1 ~ 2)(Step 1 ~ 2)
--9.1.2 Disassembly of9.1.2 Disassembly of
Customer Display LCD.Customer Display LCD.
(Step 2)(Step 2)
Pole Type:Pole Type:
1. 1. Operator Operator Display Display LCD LCD --9.2.3 Disassembly of9.2.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCDLCD––Item 5.Item 5.
--9.2.3 Disassembly of9.2.3 Disassembly of
Base Board, KeyboardBase Board, Keyboard
and Operator Displayand Operator Display
LCD.LCD.
(Step 1 ~ 4)(Step 1 ~ 4)
2. 2. Customer Customer Display Display LCD LCD --9.2.1 Disassembly of9.2.1 Disassembly of
Pole, Customer DisplayPole, Customer Display
Board & LCDBoard & LCD––Item 6.Item 6.
--9.2.2 Disassembly of9.2.2 Disassembly of
Pole, Customer DisplayPole, Customer Display
Board & LCD.Board & LCD.
(Step 1)(Step 1)

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Product InformationProduct Information ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
1.1 Model Specification
1.1 Model Specification
Production InformationProduction Information
1.1 Model Specification1.1 Model Specification
Variation Variation :: Description:Description:
Model: Model: Dimension Dimension ((DD xx WW xx HHin mm):in mm):
Bench Bench - - SM-5300B SM-5300B - - 472 472 (adjustab(adjustable) le) x x 360 360 x x 136136
Pole Pole - - SM-5300P SM-5300P - - 500 500 (adjustab(adjustable) le) x x 360 360 x x 542542
Elevated Elevated - - SM-5300EV SM-5300EV - - 438 438 x x 360 360 x x 550550
Self Self Service Service Pole Pole - SM-5300SSP - SM-5300SSP - - 480 480 x x 442 442 x x 757757
CPU :CPU : iMX6Solo Single Core Arm Cortex®iMX6Solo Single Core Arm Cortex®A9™A9™1GHz1GHz
SD SD Card Card :: 8GB Class 10 SDHC Card8GB Class 10 SDHC Card
RAM :RAM : On board 512MB DDR3On board 512MB DDR3
OperatingOperating
SystemSystem
:: LINUXLINUX
Loadcell :Loadcell : NMB typeNMB type (For all countries except USA & Canada)(For all countries except USA & Canada)
K-typeK-type (For USA & Canada only)(For USA & Canada only)
Capacity :Capacity : 6kg (3kg and less, e = 1g / 6kg (3kg and less, e = 1g / more than 3kg, e = 2g)more than 3kg, e = 2g)
15kg (6kg and less, e= 2g / more than 6kg, e 15kg (6kg and less, e= 2g / more than 6kg, e = 5g)= 5g)
30kg (15kg and less, e = 5g / more than 15kg, e = 10g)30kg (15kg and less, e = 5g / more than 15kg, e = 10g)
30lb (15lb and less, e = 0.005lb / 30lb (15lb and less, e = 0.005lb / more than 30lb, e = 0.01lb)more than 30lb, e = 0.01lb)
Keyboard :Keyboard : 23 x Alphanumeric Function Keys23 x Alphanumeric Function Keys
28 x Preset Keys28 x Preset Keys
DisplayDisplay
ResolutionResolution
:: 1/3000, 1/6000 or 1/3000, 1/6000 or 1/7500 (Single-interval)1/7500 (Single-interval)
OperatorOperator
DisplayDisplay
:: B / P / EVB / P / EV -- 7” (800 x 480) TFT WVGA LCD with LED 7” (800 x 480) TFT WVGA LCD with LED Backlight, Touch PanelBacklight, Touch Panel
SSPSSP -- 19” (1280 x 1024) TFT SXGA19” (1280 x 1024) TFT SXGALCD with LED Backlight, TouchLCD with LED Backlight, Touch
PanelPanel
CustomerCustomer
DisplayDisplay :: B / P / EVB / P / EV -- 7” (800 x 480) TFT WVGA LCD with LED 7” (800 x 480) TFT WVGA LCD with LED BacklightBacklight
SSPSSP -- NilNil
Weight :Weight : SM-5300BSM-5300B -- 11.5kg11.5kg
SM-5300PSM-5300P -- 11.8kg11.8kg
SM-5300EVSM-5300EV -- 12.5kg12.5kg
SM-5300SSPSM-5300SSP -- 19.0kg19.0kg

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Product InformationProduct Information ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
1.1 Model Specification
1.1 Model Specification
Printing :Printing : Print MediaPrint Media -- Label / Receipt paperLabel / Receipt paper
Paper WidthPaper Width -- 60mm (max.)60mm (max.)
Print SpeedPrint Speed -- 120mm/s120mm/s
* Subject to the sensitivity of print media* Subject to the sensitivity of print media
Print WidthPrint Width -- 56mm56mm
Print LengthPrint Length -- 350mm (max.)350mm (max.)
Max Roll DiameterMax Roll Diameter -- 105mm105mm
ResolutionResolution -- 200dpi200dpi
I/OI/O
InterfaceInterface
:: 1 x Ethernet 10/100 Base T1 x Ethernet 10/100 Base T
4 x USB (2.0)4 x USB (2.0)
OptionalOptional
InterfaceInterface
:: AP-3001G (USAP-3001G (USB)B)
BS-03 (USB)BS-03 (USB)

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Product InformationProduct Information ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
1.2 Operating Specification
1.2 Operating Specification
1.2 Operating Specification1.2 Operating Specification
Power Power Source Source :: AC Supply 100 AC Supply 100 ~ 240V (Auto-s~ 240V (Auto-switching)witching)
PowerPower
ConsumptionConsumption :: AC Supply 100 AC Supply 100 ~ 120V_(nomin~ 120V_(nominal: 14W, 0.25Aal: 14W, 0.25A) / (max: 55W, 1.0A) / (max: 55W, 1.0A))
AC Supply 220 AC Supply 220 ~ 240V_(nomin~ 240V_(nominal: 14W, 0.16Aal: 14W, 0.16A) / (max: 55W, 0.) / (max: 55W, 0.55A)55A)
Frequency :Frequency : 50 / 60Hz50 / 60Hz
OperatingOperating
TemperatureTemperature :: -10 °C to +40 °C-10 °C to +40 °C
OperatingOperating
HumidityHumidity :: 15% to 85%RH15% to 85%RH
*Specificatio*Specifications are ns are subject to change subject to change without noticewithout notice

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Product InformationProduct Information ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
1.3 Overall Diamension (in mm)
1.3 Overall Diamension (in mm)
1.3 Overall Dimension (in mm)1.3 Overall Dimension (in mm)
1.3.1 Bench (B)1.3.1 Bench (B)

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Product InformationProduct Information ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
1.3 Overall Diamension (in mm)
1.3 Overall Diamension (in mm)
1.3.2 Pole (P)1.3.2 Pole (P)
Other manuals for SM-5300 Series
1
Table of contents
Other Digi Scale manuals