Digicom PALLADIO ISDN User manual

http://www.digicom.it
User's Guide
rev. 1.0 del 04/2002
PALLADIO ISDN

PALLADIO ISDN Index
I
INDEX
PREFACE III
DECLARATION CE OF CONFORMITY III
1. GENERALITY 1.1
1.1. PACKAGE CONTENT 1.1
1.2. TECHNICAL FEATURES 1.2
1.2.1. AUTOBAUD 1.2
1.2.2. ADAPTATION STANDARD V.110 & V.120 1.2
1.2.3. INTERNET & INTRANET OVER ISDN 1.2
1.2.4. DATA COMPRESSION V.42BIS 1.2
1.2.5. FACTORY CONFIGURATION 1.3
1.2.6. CONFORMITY RULES 1.3
1.2.7. TECHNICAL CHARACTERISTIC 1.3
1.3. PRODUCT DESCRIPTION 1.4
1.4. ISDN 1.4
2. HARDWARE INSTALLATION 2.1
3. DRIVER INSTALLATION (WINDOWS® XP) 3.1
3.1. VERIFY THE DRIVER INSTALLATION (WINDOWS® XP) 3.2
3.2. DRIVER INSTALLATION IS COMPLETED (WINDOWS® XP) 3.5
3.3. 64/128 KBIT/S INTERNET CONNECTION (WINDOWS® XP) 3.5
3.4. HOW TO REMOVE PALLADIO ISDN (WINDOWS® XP) 3.8
4. DRIVER INSTALLATION (WINDOWS® 2000) 4.1
4.1. VERIFY THE DRIVER INSTALLATION (WINDOWS® 2000) 4.2
4.2. DRIVER INSTALLATION IS COMPLETED (WINDOWS® 2000) 4.4
4.3. 64/128KBIT/S INTERNET CONNECTION (WINDOWS® 2000) 4.5
4.4. HOW TO REMOVE PALLADIO ISDN (WINDOWS® 2000) 4.8
5. DRIVER INSTALLATION (WINDOWS® ME) 5.1
5.1. VERIFY THE DRIVER INSTALLATION (WINDOWS® ME) 5.2
5.2. DRIVER INSTALLATION IS COMPLETED (WINDOWS® ME) 5.3
5.3. 64/128KBIT/S INTERNET CONNECTION (WINDOWS® ME) 5.4
5.4. HOW TO REMOVE PALLADIO ISDN (WINDOWS®‚ ME) 5.5

II
PALLADIO ISDN Index
6. DRIVER INSTALLATION (MACINTOSH®) 6.1
6.1. VERIFY THE DRIVER INSTALLATION (MACINTOSH®) 6.1
6.2. DRIVER INSTALLATION IS COMPLETED (MACINTOSH®) 6.2
6.3. 64/128 KBIT/S INTERNET CONNECTION (MACINTOSH®) 6.2
7. AT COMMAND SET DESCRIPTION 7.1
7.1. S REGISTERS 7.13
7.1. S REGISTERS DESCRIPTION 7.13
7.2. ISDN MODEM FACTORY CONFIGURATION 7.15
8. DIAGNOSTIC 8.1
8.1. TEST ON LINE 8.1
9. TROUBLESHOOTING 9.1
9.1. DEVICE DOES NOT MAKE O RECEIVE CALL 9.1
9.2. PROBLEMS DURING DATA TRANSFER 9.1
10. RVS-COM LITE® INSTALLATION 10.1

PALLADIO ISDN Preface
III
PREFACE
All rights reserved; no part of this publication may be reproduced, stored in a retrieval
system, or trasmitted in any form or by any means, electronic, otherwise, without the prior
written permission of Digicom S.p.A..
The contents of this booklet may be modified without prior permission.
Every possible care has been taken in testing and putting together all the documentation
containedinthisbooklet,howeverDigicomcannottakeanyresponsabilitybroughtbythe
use of this booklet.
ENVIROMENTAL CONDITIONS
ENVIRONMENTAL TEMPERATURE RELATIVE HUMIDITY
from 0 to + 45°Cfrom 5 to 92% n.c..
Rapid changes of temperature or humidity should be avoided (0,03°C/min).
This equipment, including cables, should be installed in an area free from:
Dust, humidity, heat from direct sun light.
Objects which irradiate heat. These could cause damage to the container
or other problems.
Objectswhich producea strongelecttromagnetic field(loudspeakers, etc.)
Liquids or chemical corrosive substances.
CLEANING THE TERMINAL
Use a clean and soft cloth. Wet the cloth with water or natural detergent if it
is necessary to remove any stains.
Never use chemical products such as petrol or solvents.
VIBRATIONS OR DROPPING
Caution against vibrations and dropping
WARNING
This is a class A product.
In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
DECLARATION OF CONFORMITY
We, Digicom S.p.A. registered office at: via Volta 39 - 21010 Cardano al
Campo (Varese - Italy)
declare under our sole responsability that the products:
Name:PALLADIOISDNsatisfies thebasic requirement ofthe belowindicated
Directive:
1999/5/CE ofMarch 9 1999,R&TTE as havingbeen designedinconformity
with the requirements of following Reference Standards:
- EN 55022 - EN 61000-3-2
- EN 61000-3-3 - EN 55024
- EN 60950 - ETSI TBR 3

PALLADIO ISDN Generality
1.1
1. GENERALITY
PALLADIO ISDN is an activeISDN modem
forEuro-ISDN lines. Itcomplieswith several
Operating Systems: Windows®, Mac® OS
and Linux.
You can connect to the Internet at 64/128
Kbps, and thanks to the software available
on the market, you can also carry out PC
remoteconnections (ISDN-ISDN withV.120
or ISDN-GSM with V.110 protocol).
With the bonus Pack “RVS-COM Lite”,
Windows®users,can send/receivefaxGr.4
(64 Kbps), send/receive fax Gr.3 (14.4/9.6
Kbps),transfer files(X.75 Eurofile Transfer)
and use voice features.
Palladio ISDN is Plug & Play, and it can be connected and disconnected
when the computer is ON (Hot insertion).
Minimum requirements:
Pc Pentium or compatible
1 PC Card slot
Windows®95 / Mac® OS 8.6 / Linux
Sound card (required for voice features with “RVS-COM lite”)
As for the device installation, see the installation section referring to your
Operating System.
For the use of the communication programs, see their user’s manuals.
1.1. PACKAGE CONTENT
PALLADIO ISDN
ISDN line cable
Quick Guide
PDF User’s Guide
Driver for: Windows® XP/ME/2000/98
Driver for Mac® OS 9.x, 8.6
Bonus Pack “RVS-COM lite” for: Windows® XP/ME/2000/98

1.2
PALLADIO ISDN Generality
1.2. TECHNICAL FEATURES
ISDN Connection: Basic Rate Interface Euro-ISDN
AT commands
Autobaud up to 115200 bit/s
PPP/MLPPP protocols for 64/128 Kbps Internet connections
V.120 protocol for ISDN-ISDN connections
V.110 protocol for ISDN-GSM connections
V.42bis data compression
1.2.1. AUTOBAUD
The modem detects the speed and the character format up to 115200 bps.
The following format combinations are accepted:
CASE START DATA PARITY STOP TOT
11 7 1 110
21 8 0 110
The modem will accept even, odd, mark, or space.
1.2.2. ADAPTATION STANDARD V.110 & V.120
Using the protocols adaptation V.110 and V.120 the Computer speed can
achieve 115200 bps.
1.2.3. INTERNET & INTRANET OVER ISDN
Internetand Intranetaccess is performedusing apowerful integratedprotocol
convertion from asynchronous to synchronous PPP/MLPPP.
Palladio ISDN can directly connect to remote ISDN access devices using a
single B channel at 64000 bps (PPP) or both B channels achieving 128000
bps (MLPPP).
In MLPPP mode the second B channel can be configured to be issued
statically or dinamically on a traffic level basis.
1.2.4. DATA COMPRESSION V.42BIS
Palladio ISDN support ITU V.42bis data compression. Two Digicom ISDN
modem running V.120 protocol and V.42bis data compression can achieve
upto 100.000 bpsover asingle B channel(64000 bps)connection,depending
on file the compression ratio. This means higher performances at a lower
cost.

PALLADIO ISDN Generality
1.3
1.2.5. FACTORY CONFIGURATION
Palladio ISDN has 4 preloaded factory configurations suitable for the most
common applications. The activation is throughtAT command.
1.2.6. CONFORMITY RULES
Palladio ISDN is compliant with the following technical reference:
ISDN ETS 300 012 / I430 level 1
ETS 300 125 / Q920 - Q921 level 2
ETS 300 102 / Q930 - Q931 level 3
SAFETY
EN 41003
EN 60950
ETS 300 047-1
ETS 300 047-2
ETS 300 047-3
EMC EN 50082-1
EN 55022
1.2.7. TECHNICAL CHARACTERISTIC
Power Comsumption: 800mW
Power requirements: +5V from the Computer PCMCIA socket
Card size: PCMCIA type 2.0
Palladio ISDN is detected from the Operating
System as a serial port (COMx)
PCMCIA Connection: 68pins PCMCIA connector
Computer speed: max. 115200bps
Speed accepted in V.110: 1200, 2400, 4800, 9600, 12000, 19200,
38400bps
Speed accepted in V.120: 64.000bps
ISDN Interface
Type: S Bus 2B+D Basic Rate Interface
Connector: RJ45
Protocol: Euro-ISDN

1.4
PALLADIO ISDN Generality
Enviromental Condition
Operative mode: from 0°C to +45°C
Storage mode: from -20°C to +80°C
Umidity: from 5% to 92% non condensing
1.3. PRODUCT DESCRIPTION
Palladio ISDN is a PC CARD to connect over digital ISDN lines up to 64/128
Kbps.
Generally ISDN devices are called Terminal Adapter (or ISDN modem) and
can connect to the digital ISDN lines to transfer data up to 64000 bps (using
V.120 or PPP protocols, depending on the application) or up to 128000 bps
(using MLPPP Multi-Link Point to Point Protocol).
The Internet/Intranet access is carried out through the “PPP Internet” mode.
The minimum requirement for a complete use of the device is at least 1 PC
Card slot 16 bit on your portable PC.
Palladio ISDN complies with EUROISDN NET3, CTS2, I-CTR3.
1.4. ISDN
ISDN, acronym of Integrated Services Digital Network, it’s the evolution of
theswitched analognetwork even called Plain Old Telephone sistem(POTs).
ISDN can deliver fast, reliable, switched digital communications to the user.
A practically error free up to 128Kbps throughput and a minimal call connect
time make ISDN the medium of choice for data communications.
The ISDN devices available in the market are: phone, fax, videotelephony,
and terminal adaptor. TheTerminal Adaptor (also called ISDN modem) is the
equivalent of the analog modem, instead of make a modem modulation
process, an ISDN Terminal Adaptor makes a digital codification and
adaptation.

PALLADIO ISDN Hardware Installation
2.1
2. HARDWARE INSTALLATION
Remove the modem from its package and check it is OK.
Connect the external line adaptor to the PC card previously inserted in the
Computer.
Connect the ISDN line (BRI) to the RJ45 connector of the external line
adaptor. For more details see the picture.
You must go on with the driver installation. In the next chapters you will find
the procedure to follow for your Operating System.

PALLADIO ISDN Driver Installation (Windows® XP)
3.1
3. DRIVER INSTALLATION (WINDOWS® XP)
Search for a free PCMCIA slot on your PC. If necessary, refer to the PC
User’s Manual to identify the PCMCIA slot.
Insert the card in the PCMCIA slot of your computer in the correct way up.
The way up sign is on the modem sticker. (Up-Insert)
The Operating System will detect a new hardware.
Select Install from a
list or specific
location and click
Next.
Select Include this
location in the search
ONLY and, with the
Browse button,look in
the Cd-Rom/Disk for
the folder containing
the modem drivers.
The Windows® XP
Palladio ISDN drivers
arein digicomCd-Rom
in <Cd-rom>:\
driver\WinXP.
Click Next.
Click Continue
Anyway in the
Hardware
Installation window.
In the next window
click Finish: the
Palladio ISDN
Driver installation is
complete.

3.2
PALLADIO ISDN Driver Installation (Windows® XP)
3.1. VERIFY THE DRIVER INSTALLATION (WINDOWS® XP)
After Palladio ISDN driver installation, please verify the presence of Palladio
ISDN in:
Control Panel/(Classic view)/Phone and Modem Options.
You can run Windows® diagnostic. Select Digicom Palladio ISDN driver
and click Properties.
Select the Diagnostics folder,
clickQuery Modem, then waitthe
modemanswers (a fewseconds).
Now, Windows® will verify any
modem information (product
name, vendor name, firmware
revision,…).
Please note: if the card answers
COMMAND NOT SUPPORTED
don’t worry: the driver installation
is correct.

PALLADIO ISDN Driver Installation (Windows® XP)
3.3
Selecting the ISDN folder, you
can complete Palladio ISDN
configuration: insert the First
Number, that is the telephone
number to which you want to
connect your modem. This
parameter is necessary only if
you use the Multi Subscriber
Number option.
If the First Number is omitted, Windows® will
remind you the incomplete configuration with
informative windows.
In the Advanced folder, you can insert Extra
initialization commands, but usually no
command is required. It is important to click
Change Default Preferences and set the Data Protocol.
For Internet calls, select PPP (64K).

3.4
PALLADIO ISDN Driver Installation (Windows® XP)
Protocol Connection type
AUTO (2Ch) For incoming calls (server mode)
PPP (128K) (1) 128Kbit/s Internet
PPP (128K,CHAP) (1) 128Kbit/s Internet with CHAP authentication
PPP (128K,PAP) (1) 128Kbit/s Internet with PAP authentication
PPP (64K) 64Kbit/s Internet
V.110 (x) ISDN-GSM with V.110 protocol at x Kbit/s
ISDN-ISDN with V.110 protocol at x Kbit/s
V.120 (64K) ISDN-ISDN with V.120 protocol at 64Kbit/s
(1)
Verify with your Internet Service Provider the authentication type.
Note: for further information, please read the INTERNET CONNECTION (Windows® XP)
paragraph.

PALLADIO ISDN Driver Installation (Windows® XP)
3.5
3.2. DRIVER INSTALLATION IS COMPLETED (WINDOWS® XP)
Now you can use Palladio ISDN with Remote Access or with other
communication programs.
Seethe Support/Help on line area atwww.digicom.it for furtherconfiguration
examples.
3.3. 64/128 KBIT/S INTERNET CONNECTION (WINDOWS® XP)
To carry out Internet connections, it is necessary to use Windows® Dial-up
and select Digicom Palladio ISDN driver previously installed.
Run Control Panel/(Classic view)/Network and Dial-up connections,
select Create a New Connection.
In the first window click
Next. Select Connect
to the Internet and
click Next.

3.6
PALLADIO ISDN Driver Installation (Windows® XP)
Select Set up my
connection
manually, and click
Next.
In Internet
Connection window
select Connect
using a dial-up
modem and click
Next.
Inthe windowSelect
a device,choose the
modem driver to use
for the Internet
connection.(If PalladioISDN is theonly driverinstalled, itwill be automatically
selected).
Click Next.
Complete the Connection configuration inserting the following parameters in
the next windows:
Name of the Dial-up access (eg. Internet);
Internet Provider’s Telephone number (provided by ISP);
User name and password (provided by ISP)
The new connection is over: click Finish.
Oncethe Internet Connectionisconfigured, checktheused Modem Protocol.

PALLADIO ISDN Driver Installation (Windows® XP)
3.7
SelectControl Panel/(Classic view)/
Network and Dial-up connections,
run your connection and click
Properties.
Select Digicom Palladio ISDN and
click Configure.

3.8
PALLADIO ISDN Driver Installation (Windows® XP)
In the Modem configuration window, set the Modem protocol for ISDN
connections (for Internet calls, select PPP (64K)):
Protocol Connection type
AUTO (2Ch) For incoming calls (server mode)
PPP (128K) (1) 128Kbit/s Internet
PPP (128K,CHAP) (1) 128Kbit/s Internet with CHAP authentication
PPP (128K,PAP) (1) 128Kbit/s Internet with PAP authentication
PPP (64K) 64Kbit/s Internet
V.110 (x) ISDN-GSM with V.110 protocol at x Kbit/s
ISDN-ISDN with V.110 protocol at x Kbit/s
V.120 (64K) ISDN-ISDN with V.120 protocol at 64Kbit/s
(1)
Verify with your Internet Service Provider the authentication type.
For 128 Kbit/s Internet connections it is necessary to select the PPP protocol
(128K) and to insert the Provider’s telephone number twice with an asterisk.
(eg. 0123456789*0123456789).
The following table shows the connection speed depending on the installed
driver and on the telephone number inserted:
Config. Protocol Format telephone number speed
1PPP (64K) 0123456789 64000 bit/s
2PPP (128K) 0123456789 64000 bit/s
3PPP (128K) 0123456789*0123456789 128000 bit/s
PLEASE NOTE: not all Internet accounts do support 128Kbit/s connections. Check with
your Provider if this service is available.
After the connection, carry out a Download and check that the speed is greater of
80Kbit/s.
If your Internet account does not support 128Kbit/s connections, you have to use
the 1st or the 2nd configuration in the table.
Using the 3th configuration, you will pay twice for two 64Kbit/s connections.
Check further Internet configurations with your Provider.
3.4. HOW TO REMOVE PALLADIO ISDN (WINDOWS® XP)
RunControl Pannel and Phone and Modem Options,selectModem folder,
select Digicom Palladio ISDN driver and click Remove.