digicon dGate AW User manual

dGate Product Manual Version 11
dGate AW
dGate SW

dGate Product Manual - Version 11
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Revision Date Reviser History
09 06/mar/2020 • Theo Souza;
• Vinicius Duarte;
• Nicholas Hahn;
• Cledisson Escobar;
• Jorge Grass;
• Leandro Dandolini.
• New manual layout;
• New chapter on features of dGate;
• Update of Images.
10 05/jun/2020 • Nicholas Hahn;
• Vinicius Duarte;
• Leandro Dandolini;
• Diogo Zarth.
• Jorge Grass
• New format of the manual;
• Update of information on interconnections
of ;
• Door calibration;
• Review of chapter on safety;
• Review of chapter on installation;
• Update of warranty term.
11 16/nov/2021 • Peter Elbling;
• Leandro Dandolini;
• Juliana Dietrich;
• Jorge Grass;
• Nicholas Hahn.
• New chapter on security;
• New instructions on risk;
• New document layout.
Copyright - Digicon S.A. Controle Eletrônico para Mecânica
All rights reserved. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system, translated into any language or computer
language in any electronic, magnetic, optical, chemical, manual way or otherwise,
without the express written permission from Digicon S.A.
Code: 069.31.278
Version: 11 - English
Manual elaborated by: Digicon S.A. Controle Eletrônico para Mecânica
Department of documentation - EDS
“At the end of the product’s life cycle, dispose of it according to National Waste Policies”.

dGate Product Manual - Version 11
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Revision Date Reviser History
09 06/mar/2020 • Theo Souza;
• Vinicius Duarte;
• Nicholas Hahn;
• Cledisson Escobar;
• Jorge Grass;
• Leandro Dandolini.
• New manual layout;
• New chapter on features of dGate;
• Update of Images.
10 05/jun/2020 • Nicholas Hahn;
• Vinicius Duarte;
• Leandro Dandolini;
• Diogo Zarth.
• Jorge Grass
• New format of the manual;
• Update of information on interconnections
of ;
• Door calibration;
• Review of chapter on safety;
• Review of chapter on installation;
• Update of warranty term.
11 16/nov/2021 • Peter Elbling;
• Leandro Dandolini;
• Juliana Dietrich;
• Jorge Grass;
• Nicholas Hahn.
• New chapter on security;
• New instructions on risk;
• New document layout.
Note: If you want to get the history of all the versions of this manual, get in contact with your representative
or with Digicon.
ATTENTION! Digicon reserves the right to modify the characteristics of its products
at any time to adapt them to latest the technological developments.
.
ATENÇÃO!: Digicon reserves the right to change the information contained in this
manual without prior notice.

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Índice
1. Introduction.............................................................................................................7
2. Safety instructions ..................................................................................................8
2.1 Symbols .......................................................................................................8
2.2 Terminology .................................................................................................9
2.3 Risks .....................................................................................................9
2.3.1 Risk when unpacking the equipment:.............................................10
2.3.2 Risks when installing the equipment: .............................................10
2.3.3 Risks when using the equipment: ..................................................11
2.3.4 Risks when servicing the equipment: .............................................12
2.3.5 Risks when cleaning the equipment...............................................12
3. Characteristics of dGate.......................................................................................13
3.1 Functional description ................................................................................15
4. Unpacking, xing, and power connection.............................................................17
4.1 Opening the package.................................................................................17
4.1.2 Necessary tools:.............................................................................18
4.1.1 Package dimensions: .....................................................................18
4.1.3 Step-by-step for opening the package: ..........................................19
4.1.4 Main parts of the product................................................................22
4.2 Fixing .........................................................................................................24
4.2.1 Prior to installing the dGate, check:................................................24
4.2.2 Positioning and xing to the oor ...................................................25
4.3 Access to the dGate after xation ..............................................................29
4.4. Power connection .....................................................................................30
4.4.1 Electric panel..................................................................................30

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5. Interconnections ..................................................................................................32
5.1 Basic cabling..............................................................................................34
5.3 Connection to power network ....................................................................39
5.2 Connection of control signals ....................................................................40
6. Identication of internal parts and features .........................................................43
6.1 MCP controller board .................................................................................43
6.2 Pictograms .................................................................................................44
6.3 Orientation pictogram (frontal): ..................................................................46
6.4 Anti-panic ..................................................................................................47
6.5 Features.....................................................................................................48
6.5.1. Passage control modes.................................................................48
6.5.1 Setting door speed ........................................................................49
6.5.2 Conguration of access control with doors open. ..........................50
6.5.3 Anti-crush protection system ..........................................................50
6.5.4 Passage timeout.............................................................................51
6.5.5 Detection of passage direction .......................................................52
6.5.6 Detection of user return..................................................................53
6.5.7 Detection of stationery users..........................................................53
6.5.8 Detection of gate invasion ..............................................................54
6.5.9 Detection of tailgating....................................................................55
6.5.10 Denition of asset safety zone .....................................................55
6.5.11 Accumulation of passage clearances ...........................................55
7. Optional items.......................................................................................................57
7.1 Kit Card collecting set ..............................................................................57
7.2 Digicon MCA board ....................................................................................58

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8.Maintenance..........................................................................................................59
8.1 Door ...........................................................................................................59
8.1.1 Calibration routine .........................................................................60
8.2 Defects and possible causes .....................................................................61
9. Preventive maintenance.......................................................................................62
9.1 Preventive actions table:............................................................................62
10.Technical characteristics......................................................................................65
10.1 Dimensions ..............................................................................................65
10.2 Other information ....................................................................................67
11.Cleaning ..............................................................................................................68
11.1 Maintenance and preservation of stainless steel: ....................................68
11.2 Maintenance and preservation of polycarbonate (doors):........................70
12. Warranty and technical assistance.....................................................................72
Observations....................................................................................................73

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1. Introduction
When we combine innovation with robustness, design, and reliability, we nd the best
solution in access control. Digicon presents a solution thought in the smallest details to
bring innovation, quality, and design to the access control market. From an intense research
process on world trends and an exhaustive engineering work, the dGate equipment was
born.
Learn more about our gates by accessing our website, using the QRCode below:

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2. Safety instructions
2.1 Symbols
You will nd the symbols below in the Product Manual. They indicate important Attention
and Caution notices regarding the safety, installation, operation, and maintenance of
the equipment.
ATTENTION!: Describes something important that should be the knowledge
of qualied technical professional and the user.
CAUTION – RISK OF HARM/INJURY!: Describes situations of risk that can
lead to harm and/or injuries.
CAUTION – RISK OF DEATH!: ! Describes high-risk situations that can lead
to death. These cases are related to interaction with the inside of the equipment
and it is advised that you use a qualied technical professional.
Read and keep this manual: Read and keep this Product Manual for future reference.
Read carefully all the instructions of safety, unpacking, installation, operation, and
maintenance prior to operating this equipment.
Follow the instructions and the attention and caution warnings: Follow all the
instructions for installation, operation/use, and maintenance. Pay attention to all the
warnings of attention, caution, and precautions in the operating instructions as well as
those that a󰀩xed to this equipment. Attention and caution warnings are essential to
protect the user and the qualied technical professional, as well as the longevity of use
of the equipment.

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2.2 Terminology
The terms dened below are used in this document. The denitions are based on what
is found in the safety rules:
Qualied Technical Professional: The term qualied technical professional applies
to persons trained and qualied by Digicon who are permitted to install, replace, or
service your equipment. It is recommended that the qualied technical professional
use their experience, technical skills, and good practice to prevent possible injury
to themselves and others, due to risks that exist in areas of restricted access. This
posture must be taken to mitigate risks and to increase the useful life of the equipment.
ATTENTION! Installation and/or maintenance provided by unqualied
technician can nullify the warranty term of the equipment.
User: The term user applies to persons who are not qualied technical professionals
and who use the equipment.
2.3 Risks
The following safety information and warnings are available to protect you against
injury and prevent damage to the equipment.
Children and people in need of assistance may be unable to assess the risks associated
with the use of equipment and may injure themselves or put themselves in situations
that involve risk of life.
Special attention must also be given to animals that are close to the equipment.
Below, we will mention risks that must be addressed in di󰀨erent situations:

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2.3.1 Risk when unpacking the equipment:
ATTENTION!:
• Always use the proper tools
• Always wear the necessary PPE (gloves, shoes, and safety goggles)
CAUTION - RISK OF HARM/INJURY!:
• Be careful when handling the packaging of equipment; it is made of wood and
can splinter;
• The package is heavy; take care that it does not tip over, as it can cause
injuries and also damage to the equipment;
• In the construction of the packaging there are ne blades of steel, which can
cause cuts and injuries;
• Take care to remove the lid of the container, as it may fall causing injury and
damage to equipment;
• To remove the screws that secure the equipment to the base of the package,
the side glass doors must be removed. Handle them with care, leaving them
in a safe place;
• Beware of hands and feet when removing the equipment from the base of the
packaging and placing it in the place of installation.
2.3.2 Risks when installing the equipment:
ATTENTION!:
• All the stages of installation should be performed by a qualied technical
professional who should use the appropriate tools and PPE;
• Prior to connecting the electric power, make a detailed inspection of the
installation.

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CAUTION - RISK OF HARM/INJURY!:
• Be careful when placing this equipment on-site, as due its size and
weight it can cause injuries;
• During the initial phase of operation the doors may move. Leave the
area of passage free, avoiding collision with objects and people.
CAUTION - RISK OF DEATH!:
• This equipment works with dangerous electrical voltages. To avoid the
risk of electric shock, the installation must be carried out exclusively by
a qualied technical professional;
• Before carrying out any procedure, make sure that the power is turned
o󰀨.
2.3.3 Risks when using the equipment:
CAUTION - RISK OF HARM/INJURY!:
• Beware, this is an access control equipment and its doors may close
in certain situations. The impact of the doors with the human body can
cause bruises and even fractures;
CAUTION - RISK OF DEATH!:
• Children and people who need of assistance should be
constantly supervised, as they may be unable to assess the
risks associated to the use of the equipment, and may injure
themselves or put themselves in situations that involve risk of life.

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2.3.4 Risks when servicing the equipment:
ATTENTION!:
• All the steps of maintenance should be carried out by a qualied technical
professional who should use the appropriate tools and PPE.
CAUTION - RISK OF HARM/INJURY:
• Be careful with hands and ngers during the process of maintenance, since
the mechanisms of the door movement can cause serious injuries.
CAUTION - RISK OF DEATH!:
• The equipment has several glass pieces. Always wear safety goggles;
• Prior to performing any procedure, make sure that the power is turned o󰀨;
• Non-compliance with the recommendations above can result in severe injuries
and risk of death.
2.3.5 Risks when cleaning the equipment
ATTENTION!:
• Wear necessary PPE during all the cleaning process (gloves and safety
goggles).
AUTION - RISK OF HARM/INJURY!:
• Take care during the cleaning process as the doors may close in certain
situations. The impact of the doors with the human body can lead to bruises
and even fractures;
• The side doors of access to the equipment and the top covers are made of
glass, so be careful during cleaning not to force them too much;
• The chapter on cleaning of this manual lists the products suitable for cleaning
the equipment. The use of the correct products protects the equipment and
the skin of those carrying out the cleaning.

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3. Characteristics of dGate
1. The dGate has a motorized system for opening and closing the access doors that are
activated after identication and authorization of access of the authorized user. A sensor
system is used to identify and prevent the passage of unauthorized people or an attempt
to tailgate, as well as to maintain the personal integrity of the users of the gates.
2. Available in stainless steel and carbon steel painted in epoxy powder.
3. Models are available with AW doors (Angel Wings Doors - retractable doors) and SW
(Swing Doors - pivoting doors) in polycarbonate with 12 mm of thickness;
4. Side doors with combination key opening for access to the interior of the equipment,
facilitating access to conguration and maintenance;
5. Specic micro processed controller that allows conguration of a series of operating
parameters to optimize the passage ow, asset security, and personal security;
6. High-performance brushless dPower motor allow silent and e󰀩cient door movement;
7. Acoustic alarm (Beep) for congurable access control;
8. Detection System: 10 infrared sensors for detecting passage and features of asset
security and user integrity;
9. Anti-crushing system: doors open when detecting an obstacle;
10.Anti-fraud system with acoustic warning and detection of attempted tailgating, attempt to
passage in the opposite direction, and attempt to pass without validation;
11. Direction control. It allows the following modes of access:
• Controlled access in the entry and exit directions
• Controlled access only in the entry direction, exit free or blocked
• Controlled access only in the exit direction, entry free or blocked
• Blocked access in the entry and exit directions
• Free access in the entry and exit directions
12.Emergency opening: automatic opening in case of power failure or emergency alarm
activation;

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13.Interior space built specically to integrate access control devices, identication systems
(badges, biometric, etc.), and others;
14.Full range power (from 100 to 240 Vac);
15.Low consumption of energy in standby mode;
16.Upper operating pictogram expandable to up to two cabinets of high-brightness RGB
LED with color control (request the desired conguration when purchasing);
17.Frontal guidance pictogram with RGB LED;
18.Microcontroller dedicated to controlling the motor;
19.Control of door positioning monitored by magnetic encoder, free of mechanical wear;
20.Side doors in glass or, optionally, in stainless steel;
21.Allows installation of proximity reader to the ends;
22.Available with optional 2D bar code reader;
23.Available with optional biometric reader;
24.Model available with passage width of 520 mm and of 920 mm to serve people with
special needs (PNE).

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3.1 Functional description
The dGate has a motorized system for opening and closing the access doors that is
triggered after user identication and access authorization. A system of sensors is used
to identify and prevent the passage of unauthorized people or attempted hitchhiking.
These sensors also serve to protect the user.
The equipment has an operating mechanism driven by permanent-magnet brushless
engine.
As the engine does not use a set of brushes for electrical drive, there is no mechanical
wear of electrical contacts, prolonging the engine life.
For the formation of a passage, two cabinets will always be needed. On the right side,
observing the passage from the free area to the controlled area, there will be a Receiver
cabinet; on the left, it is necessarily a Transmitter cabinet or a Receiver / Transmitter
cabinet for more than one passage.
(Controlled area)
(Free area)
Transmissor (T)
Receptor / Transmissor (RT)
Receptor (R)
Transmitter (T)
Receiver (R) / Transmitter (T)
Receiver (R)

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Receiver (R): Is the side that concentrates the receiver sensors and the electrical
panel, where are installed the interconnecting board, the passage control cabinet
(MCP), the terminal block (BN1), and the source cabinet. All the cables are set up
in the factory on the Receiver side.
Transmitter (T): Is the side that concentrates the transmitter sensors and the
interconnection terminal block (BN2).
ATTENTION! - To form a complete layout with more than one passage,
there are hybrid gate cabinets called RT (Receiver + Transmitter).
Receiver and Transmitter (RT): Is a cabinet that contains a Receiver side and
a Transmitter side. In this cabinet, all the sets listed above under R and T are
installed.

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4. Unpacking, xing, and power connection
ATTENTION! – Allow only qualied technical professionals to install this
equipment. The installation must be in compliance with all the standards and
local regulations.
4.1 Opening the package
As the items contained in the package can vary (depending on the customer
request), it is extremely important that a careful visual inspection is made prior
to the start of the installation process and assembly. All Digicon packages are
accompanied by a checklist, which serves as a guide for this inspection.
ATTENTION! - Upon receiving the equipment, check that there is no
damage to the packaging. If there are any, take photos and send to the
carrier responsible.
CAUTION - RISK OF HARM/INJURY!: The package is heavy,
weighing around of 140/150 kg and to transport it is necessary the
appropriate transport equipment, as for example, a pallet truck.
CAUTION - RISK OF HARM/INJURY!: Always use the necessary
PPE (gloves, shoes, and safety goggles).
Isometric view of the package

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465 (18,30”)
525 (20,66”)
707,50 (27,85”)
707,50 (27,85”)
1635 (64,37”)
1175 (46,25”)
Side view Frontal view
4.1.1 Package dimensions:
ATTENTION! - The measures of the dGate are shown in millimeters and
inches.
4.1.2 Necessary tools:
• 1 mid-sized screwdriver (for disassembling the package);
• 2 17 mm combination wrench (or ratchet);
• 1 13 mm combination wrench (or ratchet);
• Protective gloves (PPE)
CAUTION - RISK OF HARM/INJURY! The metal parts of the packaging can
cut who is handling the package.

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4.1.3 Step-by-step for opening the package:
1. Remove the screws on the outside of the box, there are three screws on each
side, one screw on the front side, and another screw on the back side; in total
eight hexagon screws.
2. Lift the lid of the box in the vertical direction, ideally with two people; lift up
until the lid is above the cabinet.

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3. After removing the lid, it is necessary that the side doors of the cabinet be
removed to gain access to the screws holding it to the bottom of the packaging
(pallet). The door keys are in a package along with the guidelines and user
information manual.
CAUTION! - The side doors can be made of glass, so be very careful with
them so as not to break them and injure the technician or the user
4. Remove the 8 screws that secure the cabinet to the pallet (use the two 17 mm
wrenches).