Dimplex QRAD050 Instruction Manual

These instructions should be read carefully and
retained for future use. Note also the information
presented on the appliance.
Q-Rad Electric Radiator
Models: QRAD050 / QRAD075 /QRAD100 /QRAD150 /QRAD200
OPERATING
INSTRUCTIONS MANUAL
INDEUKE3RG ISSUE 2

IMPORTANT
These instructions should be read carefully and retained for future use.
Note also the information presented on the appliance.
IMPORTANT SAFETY ADVICE
When using electrical appliances, basic precautions should always be followed
to reduce the risk of re, electrical shock, and injury to persons, including the
following:
IMPORTANT – The wall bracket supplied with the appliance must be used.
WARNING - DO NOT USE THIS HEATER IN THE IMMEDIATE SURROUNDINGS OF
A BATH, A SHOWER OR A SWIMMING POOL.
IMPORTANT – If the heater is installed in a room containing a bath or shower, it must
be so installed that switches and other controls cannot be touched by a person using
a bath or shower.
Do not use outdoors.
Do not locate the heater immediately below a xed socket outlet or connection box.
WARNING: In order to avoid overheating, do not cover the heater. Do not place material
or garments on the heater, or obstruct the air circulation around the heater, for instance
by curtains or furniture, as this could cause overheating and a re risk.
NEVER cover or obstruct in any way the heat outlet slots at the top of the heater or the
air inlet slots in the base of the heater.
The heater carries a warning ‘DO NOT COVER’ to alert the user to the risk of re that
exists if the heater is accidentally covered.
CAUTION - Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.
This appliance can be used by children aged from 8 years and above and by persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
Children of less than 3 years should be kept away unless continuously supervised.
Children aged from 3 years and less than 8 years shall only switch on/o the appliance
provided that it has been placed or installed in its intended normal operating position
and they have been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children aged from 3 years and
less than 8 years shall not plug in, regulate and clean the appliance or perform user
maintenance.
Note that due care and consideration must be taken when using this heater in series
with a thermal control, a program controller, a timer or any other device that switches
on the heat automatically, since a re risk exists when the heater is accidentally covered
or displaced.
If the supply cord is damaged it must be replaced by the manufacturer or service agent
or a similarly qualied person in order to avoid a hazard.
WARNING: Servicing and product repairs should only be undertaken by the
manufacturers approved service agent or a similarly qualied person, using only exact
manufacturer approved spare parts.
2

WARNING – THIS APPLIANCE MUST BE EARTHED
The electrical installation must be carried out by a competent electrician, and be in strict
accordance with the current I.E.E. Regulations for Electrical Equipment in Buildings. The
wires in this mains lead are coloured in accordance with the following code:
GREEN AND YELLOW: EARTH
BLUE: NEUTRAL
BROWN: LIVE
BLACK PILOT WIRE
- see also ‘Pilot Wire Connection’.
The heater is tted with a length of exible cable type H05VV-F size 4 x 1.0mm2for
connection to the xed wiring of the premises through a suitable connection box
positioned adjacent to the heater.
A means for disconnection must be incorporated in the xed wiring of the premises in
accordance with the wiring rules. The supply circuit to the heater must incorporate a
double pole isolating switch having a contact separation of at least 3mm.
Pilot Wire Connection
The BLACK control wire is designed to carry a signal from a wall mounted Dimplex
programmer. If a programmer is not being used, the pilot wire should be isolated in
accordance with the current IEE Wiring Regulations.
IMPORTANT - DO NOT connect the BLACK pilot wire to earth. Care should be taken
with the installation of the pilot wire(s) as when switching to background (setback) they
become energised at 240V although only at a current of less than 100mA. In every case
a suitable means of isolation must be provided for the pilot wire and marked to indicate
that two sources of supply may be present at the heater. Where pilot wires are installed
separately from the heater nal sub-circuit they should be protected, double insulated
and carry their own integral earth continuity conductor.
Supplementary Earth Bonding
Should Equipotential Earth Bonding be required the earthing conductor in the supply
cord is deemed to provide the supplementary bonding connection (see Regulation
544.2.5, 17th Edition I.E.E. Wiring Regulations).
Please note that lit cigarettes, candles and oil burners, combined with the
convection effect of electric heaters can cause soot deposits to build up on the
surface directly above and to the sides of the heater. This is not a fault of the
heater. Extensive burning of candles or smoking in the operating environment of
this product can produce heavy discolouration within a few months of use.
3

General
The heater is designed for wall mounting using the wall bracket supplied. It should
only be operated when in the upright position as shown - see Fig. 1 and Fig. 2. All
models are splash proof to IP24 standard and may be used in bathrooms, however
not in the immediate vicinity of baths, showers, water connections, wash basins or
swimming pools. Before connecting the heater check that the supply voltage is the
same as that stated on the heater.
Dimensions
Model(s) Watt (kW) A (mm)
QRAD050 0.50 kW 513
QRAD075 0.75 kW 513
QRAD100 1.0 kW 675
QRAD150 1.5 kW 756
QRAD200 2.0 kW 918
Wall Mounting
IMPORTANT – The wall bracket supplied with the appliance
must be used. The heater should be positioned observing the
minimum clearances stated around the heater - see Fig. 1 and
Fig. 2.
DO NOT locate the heater immediately below a xed socket
outlet or connection box.
1. Remove wall mounting bracket from the back of the heater
by depressing the spring latch at the top of each bracket -
see Fig. 3.
2. Fix the wall bracket securely to the wall through the four
screw holes provided.
3. Present the heater to the wall bracket, and engage lower
slots in the back with bracket.
4. Raise the heater to upright position and push the heater
onto bracket to engage top latches.
4

Fig. 1
Fig. 3
150 mm (Min)
150 mm (Min)
546 mm
A
105 mm
Shelf
300 mm
Model (s) A (mm)
QRAD050 225
QRAD075 225
QRAD100 387
QRAD150 468
QRAD200 630
260 mm (Min)
A
275 mm
Fig. 2
294 mm
(Min)
5

Notes to the Installer
Test Mode
When the heater is connected via a pilot wire system, the test mode allows the
installer to conrm that the heater is responding correctly to the incoming pilot
wire signal.
Pilot wire mode must be enabled in the heater’s settings in order for the appliance
to be controlled by a Dimplex controller with pilot wire connection.
Press Menu, Back and Enter for ten seconds to enter the service menu, select
Pilot Wire and press Enter. Select Enable.
Safety-Overheat protection
Note: The comfort
temperature can be
changed later if required.
Note: Some features are
not available while pilot
wire mode is enabled.
Test Mode
Pilot Wire
Status
Comfort
Time
remaining
4:00
Comms
Standalone
RF Module
Pilot Wire
Select
Comfort SP
21 °C
For your safety this appliance is tted
with a thermal cut-out. In the event
that the product overheats for some
reason, the cut-out prevents excessive
temperatures on the product by cutting
the power to the heater. Once the
heater has cooled down, it will reset
automatically, it will continue to cycle on
and o automatically until the reason for
overheating is removed.
The display screen will ash red to
indicate the product has overheated. To
reset the display, remove the obstruction
and hold Enter for 10 seconds.
The desired comfort temperature should be selected
using and . Press Enter to conrm.
The heater will now enter a test state for four minutes.
During this test state the display screen will indicate
the pilot wire status. Each pilot wire mode should be
veried to ensure correct operation.
6

User introduction
Thank you for choosing the Dimplex Q-Rad Electric Radiator. We manufacture the highest quality
heating products for use in a wide variety of environments. This product has been designed to
incorporate the latest, most advanced technologies to give you maximum control over your heating.
The system allows for the simple setting of required time and temperature, and includes many
energy-saving features which work automatically to help keep you warm for less.
Please read the instructions closely before rst using the product, there is also quick-start
guide on the next page if you need a reminder of how to use the basic functions in the future.
Energy saving features
The Dimplex Q-Rad Electric Radiator has many features which are designed to save you money. It has a
self-learning capacity, constantly monitoring the eect that its actions have on the room temperature.
This means that your heater knows how long it will take to get to a certain temperature, or when to
turn o as it approaches a comfortable temperature. This minimises the energy that it uses whilst
maximising comfort, keeping you warm for the lowest possible cost.
Dual-element technology
The Dimplex Q-Rad Electric Radiator has a convection element which can run on half or full power.
It also has a radiant element. This combination allows the product to automatically use one or both
of these heat sources to maintain an incredibly accurate room temperature. It will reduce its output
as the room gets close to the target temperature too, minimising the risk that the room overheats,
saving you energy.
Open window technology
Should a window or door be accidentally left open, your heater will detect the sudden change in
temperature and go into standby mode, returning to normal operation when the window or door has
been closed. This stops the heater from operating while heat is escaping from the room, saving you
money.
EcoStart (Anticipatory Control)
Having learnt how quickly it can heat up your room, the Dimplex Q-Rad Electric Radiator is able to
turn on at just the right time in order to get the room up to a comfortable temperature when you want
it. For example, if you get up at 7am, you would normally have to guess when to turn the heating on
in order for it to pre-heat the room in time. Depending on how cold it is outside, this could mean the
room is still cold when you have to get out of bed, or mean that its been warm for half an hour before
it needed to be. This clever feature means that if you select 21 degrees celsius at 7am, the heater will
turn on exactly when it needs to to meet this target, running for shorter periods of time when the
weather is mild, and ensuring the room is nice and warm in the winter.
These functions are explained in more detail later, and can be disabled if the environment where the
heater is installed means that they are not needed.
7

20 C
0
Quick Start Guide
This guide is for quick reference only. Please refer
to the operating section for further information.
How Does the Heater Control Work?
The control allows you to choose when you want heat and at what temperature.
When using a timer mode (see below), Comfort On will display on the home screen to tell you when the heater is
maintaining the temperature displayed. Comfort Off will display when the heater is outside of a timed heating period.
When Manual, Eco or Frost modes are being used the heater will always maintain the temperature shown on the
home screen.
Set the Time
To set the date and time on the heater, press Menu, then press the Enter with Time / Date highlighted. Press or
until the correct value is shown, then press Enter to conrm and move on to the next value. Repeat until all details are
correct, and Set displays, then press Back.
The time is automatically adjusted in spring and autumn between Greenwich Mean Time (GMT) and British Summer
Time (BST).
Set the Temperature
The temperature shown on the display is the room temperature set point. This is the temperature that the
heater will maintain during heating periods. If the room temperature is above this temperature then the
heater will not operate. The heater leaves the factory with this temperature set at 21°C which represents a
typical, comfortable room temperature. If you require a dierent room temperature then press either or
on the home screen until the display shows the temperature you require.
Child Lock
If you need to lock the controls so that the
settings cannot be changed then activate the
Child Lock. To lock the controls press and
hold both the Back button and Enter for three
seconds. Child Lock will appear at the bottom
of the screen. To unlock the control repeat the
action by pressing both the Back button and
Enter for three seconds.
Press and hold both
the Back button and
Enter for three seconds
Timer Modes
Your Quantum heater comes pre-programmed with four timer
modes. These modes dene the periods when the heater will
operate in Comfort On mode. The four modes are:
Timer Mode Description
Out All Day 6 hours heating per day in two periods
Home All Day 9 hours heating per day in one period
Holiday Set the number of days for which you are
on holiday
User Timer Customise times in four periods
20 C
0
8

Mode
Timer Mode
Manual
Eco Mode
Frost Protect
O
Which Timer Mode is Best for Me?
The heater leaves the factory set in Out All Day mode. If you are out during the day and only require heat in the
mornings and evenings then this mode will suit your lifestyle and you won’t need to alter anything. If you are in
during the day then you should select the Home All Day mode which is a single heating period. The times of these
modes can be modied, or the User Timer mode can be used to give you four periods of heating split throughout
the day. If you are away for an extended period then you can use the Holiday mode. This allows you to reduce the
heating during the period that you are away, reverting to the previously selected mode on the day you return.
To choose a timer mode press Menu followed by Enter to select Mode then Timer Mode. Select the mode
required by pressing or then Enter. For options Out All Day, Home All Day and User Timer, three
choices are available - Select, Preview and Modify.
Select - Choose this timer option
Preview - View the times currently set
Modify - Change the times currently set
(Please refer to the operating section of this manual for information on how to modify the programmed times.)
Advance
Sometimes you may be at home when you had not planned to be, or need
to leave when you had planned to have the heating on. You can change the
way you use your heating temporarily, this temporary change is achieved by
using the Advance function.
When a timer has been selected, the Advance function allows you to begin
the next Comfort On period early. If the heater is in a Comfort Off period
and you want heat – press the Advance button. If the heater is in Comfort
On and you don’t want heat, press the Advance button and it will go o
until the beginning of the next Comfort On period.
Advance Boost
The Advance button is also used to give a Boost which provides
temporary heating for one, two, three or four hours. Press the Advance
button twice to begin a one hour Boost. Continue pressing the Advance
button to enter the longer Boost periods.
21 C
0
21 C
0
21 C
0
Comfort On
Main Menu
Date/Time
Mode
Options
Timer Mode
Out All Day
Home All Day
Holiday
User Timer
Out All Day
Select
Preview
Modify
Out All Day
Selected
9

Operation
1Display Screen
2‘Menu’ Button
3‘Back’ Button
4‘Up and Down’ Arrows
5‘Enter’ Button
6Heating Status
7‘Advance’ Button
The heater is tted with an adjustable thermostat enabling the room
temperature to be controlled. The minimum room temperature is 7°C.
The maximum temperature is set to 26°C by default however this can be
increased to 32°C if required. A temperature of 21°C represents a normal
room temperature.
The controls are located on the top right of the heater. The heater is tted with
an adjustable electronic controller consisting of a display screen and six touch
sensitive buttons.
NOTE: Should the heater fail to operate, this
may be due to the room temperature being
higher than the thermostat setting.
1 2 4 5
6 3 7
Comfort On
10

Control Functions
The heater controls can be easily adjusted by using the six buttons
on the User Interface.
1. The Display Screen shows the options available at each stage of
adjustment.
2. Menu – displays the main options list;
Date/Time – Set the date and time.
Mode – Set the mode of operation.
Options – Temperature units, daylight savings time, lock settings and
service information.
3. Back returns to the previous programming stage.
4. The UP and DOWN buttons are used to navigate through the menus and
alter setting values. The Up and Down button are also used to adjust the
required room temperature on the main screen.The screen colour changes
based on the temperature selected, showing deep blue through to bright
red.
5. ENTER is used within the menu options to conrm settings. On the main
screen pressing Enter will display the enabled features.
6. The timed periods during which the heater is providing heat are dened
as ‘Comfort On’ (this is displayed at the bottom of the screen).
Outside of heating periods the heater will not deliver heat and these
periods are called ‘Comfort Off‘.
While constant heat modes are active, the mode of operation is displayed
at the bottom of the screen e.g. ‘Manual’.
7. The ADVANCE button overrides the heating settings and changes the
operational state of the heater. If a timer mode is active, pressing Advance
will cause the heater to remain ON until the next OFF period is due, or OFF
until the next ON period is due.
If the heater is in a constant mode of operation, Advance can be used to
switch the appliance ON and OFF.
Advance is also used to enter Boost mode. Boost mode delivers heat
for between one and four hours.
11

Main Screen
Setting the Date and Time
After 30 seconds of inactivity the heater will default back to the Main Screen.
Here the chosen temperature is displayed along with the mode of operation.
Any use of the Advance function will be displayed here, and pressing Enter
will show the functions which are enabled.
When left inactive for a long period of time this display will ‘sleep’ and the text
will disappear. Press any button for its return.
The heater incorporates a real time clock with
calendar function. The time clock has a battery
backup that will keep the clock running in the
event of a mains power outage.
To adjust the time or date follow the steps below.
Press the Menu button. Select Date/Time by
pressing the Enter button. Press and to
select the correct day of the month and press
Enter to select.
Repeat this operation, until the date and
time has been set, ensuring to press Enter
to select. Press Back button to return to
the Main Screen once Set has been
displayed.
NOTE: The display screen
will return to the main
screen after a period of 30
seconds of inactivity.
21 °C
Home All Day
Comfort On
ES OW
UI Rev 01
ACC Rev 01
Date/Time
WED
01-01-14
12:00
Main Menu
Date/Time
Mode
Options
Date/Time
Set
12

Modes of Operation
The heater comes pre-programmed with a set of heating proles. There are
four options available - three preset and one user adjustable timer;
1. Out All Day (pre-programmed) - has the following preset
times Monday to Sunday, which can be altered if desired;
07.00 until 08.30
17.30 until 22.00
2. Home All Day (pre-programmed) - has the following preset
times Monday to Sunday, which can be altered if desired;
08.00 until 21.00
3. Holiday (pre-programmed for 7 days at 10°C) - set the number of days
required (from 1 to 300) and the temperature required. 7°C is advised if
you just want to protect the property from frost while you are away.
4. User Timer - provides greatest exibility to the user. Four time slots are
available throughout the day and these can be customised for each day
of the week.
The heater can also maintain a constant room temperature using the
following modes;
1. Manual mode heats the room to a comfortable temperature
of 21°C.
2. Eco mode maintains a room temperature of 18°C. By reducing the
room temperature slightly, signicant energy savings can be achieved.
The green display colour indicates that selected temperature provides
a comfortable room temperature while reducing energy consumption.
3. Frost Protect mode maintains a room temperature of 7°C.
This mode should be used to provide protection against frost
as indicated by the blue display.
Select Off to switch o the appliance. This mode should be used when
heating is not required for extended periods. Press any of the buttons to
activate the display and then select the required mode of operation.
NOTE: In all modes, and can be used to adjust the required
room temperature. In timer modes, this change is temporary and
the heater will revert the saved heating proles at the end of the
Comfort On period.
NOTE: It is recommended that the timer is used as doing so can
reduce the running cost. Operating the appliance in the permanent
heating modes may result in increased running costs.
NOTE: Once modied a programme must be selected if you want
to begin using it.
13

Choosing and Setting a Mode
Timer Modes
To choose a timer mode press Menu and to select Mode, then press Enter.
Now select Timer Mode, again using the Enter button. Select the mode
required, by pressing the or and Enter buttons.
For options Out All Day, Home All Day and User Timer, three choices are
available - Select, Preview and Modify.
• Select - choose this timer option.
• Preview - view the times currently set.
• Modify - change the times currently set.
When Modify is chosen, select and change each option using the , and
Enter buttons. At the end of each period, select Next to move to the following
period. When a day is complete select Save to update it.
Once the rst day has been set up it is possible to copy these settings to
successive days or all days by either choosing Copy Next or Copy All.
If preferred each day can be modied individually and saved. It is also possible
to Clear each day or Clear All days. Options are;
• Save - save times for one day.
• Copy Next - copy times to following day.
• Copy All - copy times to all seven days.
• Clear - zero all times that day.
• Clear All - zero all times for all seven days.
To select a mode, choose Select and press Enter.
Main Menu
Date/Time
Mode
Options
Mode
Timer Mode
Manual
Eco Mode
Frost Protect
O
Timer Mode
Out All Day
Home All Day
Holiday
User Timer
Out All Day
Select
Preview
Modify
07:30
Comfort O
Next on at
08:00
14

NOTE: If EcoStart (ES) is enabled the heater will begin heating the
room before the start of the heating period to ensure the room is
at the required temperature when the period starts. If disabled the
heater will simply start heating at the start of the Comfort On period.
If EcoStart control is disabled, the heater will not operate until the beginning of
the heating period. This should be taken into consideration when setting the
heating periods (See note below and page 17).
In Holiday mode the number of days that the room will be unoccupied can be
adjusted together with the required room temperature.
Press and to choose a holiday period between 1 and 300 days, then press
the Enter button.
Morning
ON 07:00
OFF 08:30
21 °C
Next
Out All Day
Select
Preview
Modify
< TUE >
Holiday
Active Days
07
Temperature
10 °C
Out All Day
Selected
Constant Heat Modes
To choose a constant heat mode press Menu and to select Mode and press
Enter. Then select the required mode, again using the Enter button.
Press and to choose a temperature to be
maintained during this period and press the
Enter button. At the end of the holiday mode
the heater will automatically revert back to
the previously selected programme.
15

Advance 1hr
Comfort On
Advance
Home All Day
Comfort On
Advance
The Advance function allows the heating prole
of the appliance to be changed temporarily. When
a timer has been selected, the Advance function
is used to begin the next Comfort On mode early.
If the heater is in Comfort Off mode and heat is
required, press the Advance button.
If the heater is in Comfort On and heat is not required, press the Advance button
and the heater will turn o until the beginning of the next Comfort On period. If
the heater is in Manual, Eco Mode or Frost Protect mode pressing the Advance
button will switch o the heater. The heater will remain o until the Advance button
is pressed again.
Options
DST Rule
Auto Lock
Sound
Service Info
Temp Units
The Options menu allows the settings to be modied to suit the user’s preferences.
These are;
DST Rule - Select your daylight saving setting.The heater clock will automatically adjust
for daylight saving or “British Summer Time” as it is often referred to. If no adjustment is
required then select none.
Auto Lock - Enable or disable the Auto Lock feature. This feature locks the interface
if left inactive for longer than one minute. To unlock the appliance, press and hold Enter
for two seconds.
Sound - Audio feedback can be enabled or disabled.
Service Info - Service information is displayed.
Temp Units - Choose whether your unit displays
degrees centigrade or Fahrenheit.
The Advance button is also used to enter the Boost
mode which provides temporary heating for one,
two, three or four hours. Press the Advance button
twice to begin a one hour Boost. Continue pressing
the Advance button to set longer Boost periods.
Boost
Options
16

Child Lock
To lock the controls press Back and Enter for three seconds. Child Lock will
appear at the bottom of the screen. To unlock the control repeat the action of
pressing Back and Enter for three seconds.
Press and hold Enter for ve seconds to display the User Information menu;
SP Range (set point) allows adjustment of the maximum temperature.
Open Window detection (OW). When enabled the appliance will reduce the
target room temperature to limit the energy wasted when a window is opened.
Occupancy detection (OD) reduces the room temperature when the room
is unoccupied. Note: an additional accessory is required for this function.
Available summer 2015.
EcoStart (ES) – to achieve the desired temperature at the onset of the timed
Comfort On period the appliance anticipates when it needs to start heating
prior to the onset of the timed ‘on’ period. E.g. room is 16°C, with 21°C at 7am
set on the timer. With ES on the control will start to heat the room before 7am,
reaching 21°C at this time. With ES o the heater will start to heat the room at
7am and will reach 21°C after this time.
Factory reset returns all settings to the factory presets.
NOTE: The controls cannot
be adjusted when child lock
is active.
NOTE: Open Window
detection is enabled
by default. EcoStart is
disabled by default.
Child Lock
User Info
SP Range
Open Window
Occupancy
EcoStart
Factory Reset
User Information
17

Energy Saving Tips
The energy we use to heat, light and power our
homes contributes over a quarter of the UK’s
carbon emissions, the principle contributor to
climate change.
Around half the energy used in the home
is for heating and hot water, so using your
heating system eciently will not only help the
environment, but also save you money.
Energy efficiency tips for heating and hot
water
1. Don’t set the temperature to high...
Reducing the thermostat setting by just 1°C
can reduce your energy use by as much as
10%. If you’re going away during the winter,
leave the thermostat on the frost protection
setting to provide protection from freezing at
minimum cost.
2. Use it where you need it...
Set the appropriate temperature on your
heaters for the room they are in; for example,
leave the thermostat on a heater in a spare
bedroom on a lower setting.
3. Use it when you need it...
Use heaters tted with timers or linked to
central controllers to turn the heating on only
when you need it and automatically switch it
o when you don’t.
4. Curtains
Close your curtains at dusk to stop heat
escaping through the windows.
5. Windows
Nearly 25% of heat loss can occur through
poorly insulated frames and single glazing.
If you can’t aord to double glaze all your
windows, go for the rooms you heat most.
6. Treat your hot water tank...
give it a jacket An insulating jacket for hot
water tanks costs only a few pounds and pays
for itself within months. Fit one that’s at least
75mm (3”) thick and you could save £10-15 a
year.
7. Water
Use a shower if you have one to save time,
money and water. Don’t set the thermostat
too high on your water heater - 60°C/ 140°F
is usually adequate for bathing and washing.
Put the plug in when running hot water in
your sink - leaving hot taps running is both
wasteful and expensive. Ensure dripping taps
are repaired quickly. In just one day, you could
waste enough water to ll a bath.
Other energy saving tips for around the
home
1. Lights
Turn o lights whenever you leave a
room for more than ten minutes. Use low-
energy bulbs wherever you can as they use
less than a quarter of the electricity used
by ordinary light bulbs and last ten
times longer!
2. Cooking
Use the right size pan for food and cooker
hob. Keep saucepan lids on - this enables you
turn down the heat. Boil water for cooking in
a kettle rst.
18

Important
During the initial operation, some odour may
be noticed due to the newness of materials
used in manufacture. This is normal and will
disappear after a short period or use. It is
however advisable to keep the room well
ventilated.
Cleaning
WARNING - ALWAYS DISCONNECT FROM
THE POWER SUPPLY BEFORE CLEANING THE
HEATER.
Before commencing cleaning, disconnect the
electricity supply to the appliance and allow it
to cool.The outside can be cleaned by wiping it
over with a soft damp cloth and then dried. Do
not use abrasive cleaning powders or furniture
polish, as this can damage the surface nish.
To release the heater from the wall bracket for
cleaning or redecoration, depress the latch on
both brackets (See Fig. 3, page 5) and hinge
forward.
Recycling
For electrical products sold within the
European Community. At the end of the
electrical products useful life it should not be
disposed of with household waste.
Please recycle where facilities exist. Check with
a Local Authority or retailer for recycling advice
in your country.
After Sales Service
If this product appears damaged when rst
received or does not function correctly contact
us by e-mail at af[email protected].uk or call
0844 879 3588. For ROI please call 01 842 8222.
Do not return the product in the rst instance
as this may delay us providing you with a
satisfactory service. ACCIDENTAL DAMAGE IS
NOT COVERED UNDER THE WARRANTY.
Your product is guaranteed for two years from
the date of purchase. Within this period we
undertake to repair or exchange this product
free of charge provided it has been installed
and operated in accordance with these
instructions.
Should you require assistance with this product
please go to www.dimplex.co.uk and click on
“Customer Support”or e-mail us at aftersales@
dimplex.co.uk
Alternatively call our contact centre on 0844
879 3588 (UK only). This is a Lo-call number
from a BT Landline - other providers including
mobile phones may charge you more. For ROI
please call 01 842 8222.
To assist you, we need the following
information: model number and product ID
(these are found on the back of the appliance),
nature of the fault and date of purchase.
Please retain your receipt as proof of
purchase. Your rights under this guarantee
are additional to your statutory rights, which
in turn are not aected by this guarantee.
19

Patent/Patent Application
This product is protected by one or more of
the following patents or patent applications:
Great Britain: GB1304025.8
International: PCT/EP2014/054404
This product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3. These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
© GDC Group LTD. All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without
prior permission in writing. A division of the GDC Group LTD, Millbrook house, Grange Drive, Hedge End, Southampton SO30 2DF.
Millbrook House
Grange Drive
Hedge End
Southampton
SO30 2DF
Customer Helpline: 0844 879 3588
Fax: [phone]
Email: [email protected].uk
Website: www.dimplex.co.uk