Dimplex CEL50 User manual

Owner’s Manual
Model
CEL50
7215570100R00
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com

2 www.dimplex.com
Table of Contents
Always use a qualied technician or
service agency to repair this replace.
!NOTE: Procedures and
techniques that are considered
important enough to emphasize.
CAUTION: Procedures and
techniques which, if not carefully
followed, will result in damage to
the equipment.
WARNING: Procedures and
techniques which, if not carefully
followed, will expose the user to
the risk of re, serious injury, or
death.
Welcome & Congratulations ..................3
IMPORTANT INSTRUCTIONS ................ 4
Quick Reference Guide ......................7
Fireplace Installation .......................8
Site Selection ..................................... 8
Hardwire Installation ................................ 9
Wiring ........................................... 9
Surface Installation ................................ 12
In-wall Recessed Installation - 2x4 Framing ............. 14
Flush Mounted Installation - 2x8 Framing ................ 15
Front Glass Installation ............................. 17
Operation ...............................18
Maintenance .............................21
Accessories ..............................21
Warranty ................................22
Technical Support .........................24

3
Welcome & Congratulations
Serial Number
Label Rating Label
Thank you and congratulations for purchasing an electric replace from
Glen Dimplex Americas. Please use our convenient online registration
page to record your model and serial numbers for future reference at:
www.dimplex.com/register
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7539
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
In order to better serve you, please have your model and serial number
ready or register your product online before calling (See above)
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result
in a possible electric shock, re hazard and will void the warranty.

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When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
① Read all instructions before
using this electric replace.
② This replace is hot when in
use. To avoid burns, do not let
bare skin touch hot surfaces.
The surface around the heater
outlet becomes hot during heater
operation.
DANGER: High temperatures
may be generated under certain
abnormal conditions. Do not
partially or fully cover or obstruct
the front of this heater.
③Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the unit is left operating
and unattended.
④Young children should be
supervised to ensure that they do
not play with the appliance.
⑤ The appliance is not intended
for use by young children
or inrmed persons without
supervision.
⑥Do no operate any heater
after it malfunctions. Disconnect
IMPORTANT INSTRUCTIONS
power at service panel and have
heater inspected by a reputable
electrician before reusing.
⑦ If the supply cord is damaged,
it must be replaced by the
manufacturer, or its service
agent, or a qualied person in
order to avoid a hazard. Contact
Technical Service for obtaining a
replacement cord at
1-888-346-7539.
⑧ Do not use outdoors.
⑨Never locate replace where
it may fall into a bathtub or other
water container.
⑩ Do not locate the heater
immediately below a xed
socket-outlet.
⑪ To disconnect the replace,
turn the controls off, and turn off
power to heater circuit at main
disconnect panel.
⑫Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage to the heater.
⑬ To prevent a possible fire, do
not block air intakes or exhaust in
any manner.
⑭ A heater has hot and arcing or
sparking parts inside. Do not use

5
SAVE THESE INSTRUCTIONS
in areas where gasoline, paint,
or ammable liquids are used or
stored.
⑮Use this heater only as
described in this manual. Any
other use not recommended by
the manufacturer may cause fire,
electric shock or injury to persons.
⑯ To reduce the risk of electric
shock, this appliance has a
polarized plug (one blade is wider
than the other). This plug will
fit in a polarized outlet only one
way. If the plug does not fit fully
in the outlet, reverse the plug.
If it still does not fit, contact a
qualified electrician to install the
proper outlet. Do not change the
plug in any way. Always plug
heaters directly into a wall outlet/
receptacle. Never use with an
extension cord or relocatable
power tap (outlet/power strip).
⑰Do not burn wood or other
materials in the electric replace.
⑱ Do not strike the replace
glass.
⑲ Always use a certied
electrician should new circuits or
outlets be required.
⑳Always use properly
grounded, fused and polarized
outlets.
㉑ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
unit.
㉒ When transporting or storing
the unit and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICABLE PARTS INSIDE
IMPORTANT INSTRUCTIONS

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!NOTE: This equipment has been
tested and found to comply with
the limits for Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and
can radiate radio frequency energy
and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
or television reception, which can be
determined by turning the equipment
off and on, the user is encouraged to
try to correct the interference by one or
more of the following measures:
· Increase the separation between
the equipment and the receiver.
· Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
· Consult the dealer or an
experienced radio/TV technician for
help.
Operation is subject to the following
two conditions: (1) this device may not
cause interference and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
IMPORTANT INSTRUCTIONS
WARNING: The top of the
replace is to be installed a minimum
of 4" (102mm) from the ceiling.
WARNING: Remote control
contains small batteries. Keep away
from children. If swallowed, seek
medical attention immediately.
WARNING: Do not install battery
backwards, charge, put in re or mix
with used or other battery types - may
explode or leak causing injury.
!NOTE: Changes or modications
not expressly approved by the party
responsible for compliance could
void user's authority to operate the
equipment.

7
Quick Reference Guide
Figure 1
① The electrical information
regarding your electric replace can
be found on the rating label located
on the front of the unit, behind the
glass.
Before installation, please record your
replace's serial number below for
future reference.
② If you have any technical
questions or concerns regarding the
operation of your electric replace,
or require service contact customer
service.
③ For dimensions of your replace,
refer to Figure 1.
3" (7.6 cm)
50 516" (128 cm)
19 12
(49.5 cm)
46" (116 cm)
48 12 " (123 cm)
7"
(17.8 cm)
3 1316"
(9.7 cm)
18"
(45.7 cm)
16"
(40.6 cm)

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Site Selection
Review and consider all of the
following conditions for installation:
• Dimensions of the unit: 505/16"
(128cm) x 19½" (49.5cm)
• Unit requires a minimum of two
wall studs in order to ensure a
secure installation
Three possible installation
methods:
• Surface mount (pg. 12); In-wall
Recessed (pg. 13); or Flush
mount (pg. 15)
• Hardwired or plug-in method
CAUTION: Ensure installation
does not allow replace to be in
direct contact with building vapor
barrier or insulation and meets all
local building code.
!NOTE 1: A 15 Amp, 120 Volt
circuit is required. A dedicated
circuit is preferred but not
essential in all cases. A dedicated
circuit will be required if, after
installation, the circuit breaker
trips or fuse blows on a regular
basis when the heater is
operating. Additional appliances
on the same circuit may exceed
the current rating of the circuit
breaker.
WARNING: Ensure the power
cord is not installed so that it is
Fireplace Installation
pinched or against a sharp edge
and ensure that the power cord
is stored or secured to avoid
tripping or snagging to reduce
the risk of re, electric shock or
injury to persons.
Construction and electrical
outlet wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of re, electric
shock and injury to persons.
WARNING: To reduce the
risk of re, do not store or use
gasoline or other ammable
vapors or liquids in the vicinity of
the heater.
1. Select a location that is not
susceptible to moisture and
is away from drapes, furniture
and high trafc.
2. For ease of electrical hook up
you may wish to locate the
replace near an existing outlet
(for plug-in convenience) (refer
to NOTE 1).
3. Remove replace, front glass
and hardware from box and
remove all packaging materials
before installation.
4. Store the replace in a safe,
dry and dust free location until
you are ready to install the
replace.

9
Fireplace Installation
Hardwire Installation
The replace is packaged with a
two prong plug installed for plug-
in convenience. Hard wiring the
replace is also an option for any
installation.
WARNING: Do not attempt to
wire your own new outlets or
circuits. To reduce the risk of
re, electric shock or injury to
persons, always use a licensed
electrician.
WARNING: Ensure that the
On/Off Switch is set to the Off
position (refer to Operation
section) and that the circuit
on which the replace is to be
installed has the power cut
off at the service panel until
installation is complete.
1. Remove the partially reective
glass from the replace:
• Lay replace on its back.
Figure 2
Partially
Reective Glass
Glass Bracket
Bracket Screws
• Remove two Phillips screws
from each of the two glass
brackets (Figure 2).
• Remove glass brackets.
• With one hand keeping
pressure on the partially
reective glass, tilt the
replace upright and slightly
forward to allow the partially
reective glass to fall out of
the inside framing.
L1
120V~
60Hz
NN
N
N
RL3
RL2
RL1
M
M
LED LIGHTS
LED CONTROL BOARD
Wiring

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3. Remove one Phillips screw to
release the electrical box cover
in the bottom, right corner of
the replace (Figure 4).
4. Carefully remove the electrical
box cover from the replace
as wires are fed through the
strain reliefs on the cover and
are connected within.
CAUTION: Partially reective
glass is not tempered. Do not
bump or drop the partially
reective glass to avoid breakage
and personal injury.
• Remove partially reective
glass from replace.
2. Remove six Phillips screws
that fasten the media tray
and two screws that
fasten the front panel tabs
(Figure 3). Carefully remove
both components.
Fireplace Installation
Figure 5 Wires to
controls
Wire connectors
Junction
Box screw
Figure 6
Junction Box screws (3)
Figure 4
Electrical box
Screw
Figure 3
Front Panel
Front Panel tabs (2)
Media Tray screws (2)

11
Figure 7
Fireplace Installation
Figure 8 Wires to
controls
Black live
wires
White neutral wires
12. Connect the white wire (neutral)
from the unit to the white wire
from the power supply using
the second wire connector from
step 5 (Figure 8).
13. Attach green grounding wire
to hard wire cover cover with
provided grounding screw.
Place wire in-between screw
and lock washer and tighten.
5. Unscrew the two wire
connectors inside the electrical
box and separate the wires
(Figure 5).
6. Remove the one Phillips screw
that attaches the junction box
cover to the replace chassis
(Figure 5) from inside.
7. From the back of the replace,
remove the remaining three
Phillips screws which hold the
junction box to the replace
chassis (Figure 6).
8. Pull the junction box and
power cord out the front of the
replace.
9. Replace removed junction
box cover with the supplied
hard-wire cover replacement
(Figure 7) and install using
screws removed in steps 6
and 7.
10. Leaving a minimum of 3"
(7.6 cm) of slack, route the
power supply through the hole
in the alternate junction box
cover and secure with a wire
clamp (not supplied).
11. Connect the black wire (live)
from the unit to the black wire
from the power supply using
one of the wire connectors
removed in step 5 (Figure 8).
Hole for
Ground Screw

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Fireplace Installation
14. Reposition the electrical box
cover over the wires and
connectors and attach to
replace chassis using the
screw removed in step 3.
15. Carefully reinsert partially
reective glass into replace
and anchor in place using
glass brackets and screws
removed in step 1.
16. Refer to Front Glass
Installation section, page
16 for nal installation
procedures.
For Bathroom Use
If this unit is installed in a
bathroom it must be protected
by a GFCI receptacle or circuit.
If receptacle is used it must be
readily accessible.
To prevent electrical shock this
unit is an electrical appliance
that is not watertight and must
be installed as to prevent water
from entering unit. This must be
installed away from showers,
tubs, etc. Never locate replace
where it may fall into a bathtub or
other water container.
Surface Installation
CAUTION: Two people may
be required for various steps
of this procedure.
1. Choose a location which has
a minimum of two wall studs
available for mounting.
2. Choose your method of
supplying power to the unit:
• Plug in to an existing outlet or
install an outlet nearby.
• Hard wire the replace. Follow
the hard wiring instructions on
page 9.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
Ensure that the On/Off Switch
is set to the Off position (refer to
Operation section) and that the
circuit on which the replace is to
be installed has the power cut off at
the service panel until installation is
complete.
3. Remove the partially reective
glass from the replace:
• Lay replace on its back.
• Remove two Phillips screws
from each of the two glass
brackets (Figure 2, page 9).
• Remove glass brackets.
• With one hand keeping
pressure on the partially
reective glass, tilt the
replace upright and slightly

13
Figure 9
Key-hole Wall stud
Permanent
mounting hole
forward to allow the partially
reective glass to fall out of
the inside framing.
CAUTION: Partially reective
glass is not tempered. Do
not bump or drop the partially
reective glass to avoid breakage
and personal injury.
• Remove partially reective
glass from replace.
4. Position the replace on a wall
at the position where it will be
mounted (Figure 9). Use a
bubble level (one is supplied)
to ensure that replace is level
on the wall.
5. Ensuring that at least two key-
holes line up with a wall stud
(key-holes are spaced at 4"
(10.2 cm) centers), mark the
Fireplace Installation
location of four screw locations
on the wall (through key-
holes).
6. Remove fireplace from wall
and store in a safe place away
from traffic.
7. Where marked screw locations
do not line up with a wall stud,
insert (screw in) one of the two
supplied wall anchors (predrill
if required). Repeat if only two
screws line up with a wall stud.
8. Screw all four supplied #8, 1½"
(3.8 cm) square head mounting
screws and washers into
the wall and/or wall anchors
leaving ¼" (6.5 mm) of thread.
9. Align chosen key-holes with
screws and hang replace
on the wall. Screw heads
and washers will t through
keyholes and replace will
slide down into place (screws
will slide into narrow part of
keyholes).
10. Tighten all four mounting
screws down on replace
chassis.
11. Screw the two supplied #8
square head screws through
two of the permanent mounting
holes which align with a wall
stud.

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Fireplace Installation
12. Carefully replace and install
partially reflective glass and
glass brackets using screws
from step 1.
13. Refer to Front Glass
Installation section, page
17 for nal installation
procedures.
In-wall Recessed
Installation - 2x4 Framing
CAUTION: Two people may
be required for various steps
of this procedure.
1. Prepare a wall with a framed
opening of 46 ½" (118.1 cm)
wide x 16 ½" (42 cm) high
(Figure 10).
!NOTE: T
he sizing has
allowed for 1/4" (6.4 mm) around
the replace insert for ease of
installation. This replace does not
require any additional venting.
2. Choose your method of
supplying power to the unit:
• Plug in (you may run the power
cord out of the framed wall
opening to an existing outlet or
install an outlet on a nearby wall
stud within the wall).
• Hard wire the replace
(recommended). Follow the
hard wiring instructions on
page 9.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
Figure 11
Mounting
holes
Figure 10
2 x 4 Framing

15
Fireplace Installation
Figure 12
Mounting
hole
electric shock or injury to persons,
always use a licensed electrician.
Ensure that the On/Off Switch
is set to the Off position (refer to
Operation section) and that the
circuit on which the replace is to
be installed has the power cut off at
the service panel until installation is
complete.
3. Lift replace and insert into
opening (Figure 11).
4. Use bubble level (supplied) to
level the replace within the
framing. Adjust as required.
5. Drive four supplied mounting
screws through the four
mounting holes located in each
corner of the replace chassis,
into wall studs (Figure 12).
6. Refer to Front Glass
Installation section, page 17 for
nal installation procedures.
Flush Mounted Installation
- 2x8 Framing
CAUTION: Two people may
be required for various steps
of this procedure.
1. Prepare a wall with a framed
opening of 49" (124.5 cm)
wide x 18½" (47 cm) high
(Figure 13).
!NOTE: The sizing has
allowed for 1/4" (6.4mm) around
the replace insert for ease of
installation. This replace does
not require any additional venting.
2. Choose your method of
supplying power to the unit:
Figure 13
2 x 8 Framing

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Figure 15
Front tray
Front glass
assembly
Figure 14 Mounting hole
Mounting hole
Wall
surface
Fireplace Installation
• Plug in (you may run the power
cord out of the framed wall
opening to an existing outlet
or install an outlet on a nearby
wall stud within the wall).
• Hard wire the replace
(recommended). Follow the
hard wiring instructions on
page 9.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
Ensure that the On/Off Switch
is set to the Off position (refer to
Operation section) and that the
circuit on which the replace is to
be installed has the power cut off at
the service panel until installation is
complete.
3. Lift replace and insert into
opening. The replace's
mounting trim should be ush
against the wall (Figure 14).
4. Use bubble level (supplied) to
level the replace within the
framing. Adjust as required.
5. Drive four supplied mounting
screws through the four
mounting holes located on
the inside surface of the
replace chassis, into wall studs
(Figure 14).
6. Refer to Front Glass Installation
section, page 17 for nal
installation procedures.

17
Fireplace Installation
Figure 17
Tab
Figure 16
Hooks (4)
Mounts (4)
Front Glass Installation
1. Evenly distribute supplied
glass rock on the front tray of
the fireplace (Figure 15).
2. Carefully mount front glass
assembly so that the front
glass hooks (4) hang on the
front glass mounts on the
fireplace (4) (Figure 16).
3. Use the supplied two Phillips
sheet metal screws to fasten
the glass assembly tabs to
the fireplace (Figure 17).
4. Ensure the fireplace's On/Off
Switch is switched to the Off
position (refer to operation
section).
5. If unit is not hard-wired, plug
fireplace into a 15 Amp, 120
Volt outlet (refer to NOTE 1).

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Operation
are controlled by the ON and OFF
buttons of the remote control.
In “ OFF ” mode, power to all
functions is cut off.
In “ MANUAL ” mode, the
replace's three levels of operation
are controlled by the Manual
Control Buttons.
C. Manual Control Buttons
The Manual Control Buttons
operate the replace levels
sequentially (from off): ames
only; to ames and low heat; to
ames and high heat.
The level is increased every time
the “ I ” button is pressed, and the
replace can be turned off at any
point by pressing the “ O ” button.
!
NOTE: The heater may emit
a slight, harmless odor when
rst used. This odor is a normal
condition caused by initial heating
of internal heater parts and will not
occur again.
Resetting the Temperature
Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
replace off and it will not come
back on without being reset. It can
be reset by switching the On/Off
Figure 18 C B A
 WARNING: This electric
rebox must be properly
installed before it is used.
The manual controls for the
electric replace are located on
the right side of the unit and inside
the air intake slot (Figure 18).
A. On/Off Switch
The On/Off Switch supplies power
to all replace functions. When
the switch is in the “ I ” position,
the unit is on. When in the “ O”
position, the replace is off.
B. 3-Position Switch
The 3-Position Switch changes the
mode the replace operates in and
has three (3) positions: “ MANUAL
”; “ OFF ”; and “ REMOTE ”.
When in “ REMOTE ” mode, the
replace's three levels of operation

19
Operation
Switch to Off and waiting ve (5)
minutes before switching the unit
back on.
CAUTION: If you need to
continuously reset the heater,
disconnect power and call
customer service at
1-888-346-7539.
Remote Control
The replace is supplied with a
radio frequency remote control.
This remote control has a range of
approximately 50 feet (15.25 m),
it does not have to be pointed at
the replace and can pass through
most obstacles (including walls).
It is supplied with one of hundreds
of independent frequencies to
prevent interference with other
units.
!
NOTE: Before attempting any
operation with the remote,
pull the plastic insulator strip
out from between the remote
casing and battery cover
(Figure 19).
Remote Control Initialization/
Reprogramming
If the remote control or remote
control receiver has been
replaced, follow these steps to
initialize the remote control and
receiver:
1. Ensure that power is supplied
through the main service
panel.
2. Turn On/Off Switch to On
(Figure 18A).
3. Move the 3-Position Switch
to the “ REMOTE ” position
(Figure 18B).
4. Press and hold the Manual
Control Button marked “ I” for
ve (5) seconds. After ve (5)
seconds, there is a 10 second
Figure 19
Off
Button
On
Button
Battery
cover
Plastic
strip

20 www.dimplex.com
window to press any button on
the remote control.
5. Press any button on the
remote control within that 10
seconds.
This will synchronize the remote
control and receiver.
Remote Control Usage
The remote control operates the
replace levels sequentially (from
off): ames only; to ames and low
heat; to ames and high heat.
The level is increased every time
the ON button is pressed on the
remote control and the replace
can be turned off at any point by
pressing the OFF button.
Operation
Battery Replacement
To replace the battery:
1. Slide battery cover open on
the remote control (Figure 19).
2. Install one (1) 12-Volt (A23)
battery in the battery holder.
3. Close the battery cover
Battery must be recycled
or disposed of properly.
Check with your Local
Authority or Retailer for recycling
advice in your area.