Displays2go DP031NVB User manual

DISPLAYS2GO
LED Counter
USER MANUAL
SKU: DP031NVB
NOTE: Please refer to enclosed unpacking instructions to ensure personal and product safety.
Before using the product, please read the instructions carefully. Do not attempt to disassemble this product. If the
product does not work properly, please call our Customer Service Department at 1-844-221-3393.
FCC ID: 2ASCB- DP031NVB
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Any changes/modifications to this equipment not approved by the party responsible for compliance could
void the user’s authority to operate the equipment.

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TABLE OF CONTENTS
Safety Warnings and Precautions .................................................................................................................3
Assembly and Connection..............................................................................................................................6
Packing List...................................................................................................................................................................... 6
Interface.......................................................................................................................................................................... 7
Operation........................................................................................................................................................8
Power On .......................................................................................................................................................................9
Unit Connection Options...............................................................................................................................................9
Create and Edit Playlists on PC.................................................................................................................................. 10
Publishing Playlists on PC ........................................................................................................................................... 12
ViPlex Handy on Mobile Phones............................................................................................................................... 13
Technical Specifications............................................................................................................................... 14
Troubleshooting Guide ............................................................................................................................... 16
Cleaning and Maintenance....................................................................................................................................... 17
Names and Contents of Toxic and Hazardous Substances or Elements in the Product........................................ 17
FCC Statement............................................................................................................................................................. 18

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Thank you for purchasing this product from Displays2go. We have considered the factors to ensure personal safety in product
design and have tested rigorously at the factory. However, improper installation and use may result in electric shock and fire.
In order to safely use, maximize performance of the unit and extend the life of the product, please read and follow all instructions
carefully before using the product.
Keep the instructions for future reference.
Symbol Legends:
Warning: May cause personal injury or death
The operation is prohibited
Caution: May cause damage or property loss
The operation must be executed
If any of the following occurs:
Power outage or instable voltage.
Abnormal sound or smell from the unit.
AC power cord is damaged.
Digital Signage is damaged due to drop, knock or impact.
Any liquid or foreign matters fall into the enclosure.
Turn off the Digital Signage immediately, pull out the plug from the power outlet, and reach out to customer service
for repair.
If coal gas or other flammable gas leaks, do not pull out the plug of the LCD Digital Signage or other electrical appliances;
instead, turn off the gas valve immediately, and open the doors and windows quickly.
SAFETY WARNINGS AND PRECAUTIONS

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Please read below instructions before installation, power-on, operation and testing; Make sure to follow the safety instructions.
For any questions, please contact us for assistance.
•Due to flame, electric shock, tipping, this product may cause injury to person, even death;
•This product is not suitable for swimming pools, sauna, bathroom and other humid environments;
•This product is non-waterproof, or cannot be used in complete outdoor environments;
•Please do not block the ventilation holes during operation;
•Please take moisture-proof measures when packing and putting in stock;
•Please do not drop, strike, scratch, warp or shake LED display or external equipment;
•Please make sure the product is operated under professional staff due to inside strong current;
•Please make sure the ground is flat and even before placing the product;
•Ground this product correctly to ensure safety and prevent electric shock;
•Please power off the product in thunderstorm weather. Unplug the product if it will not be used for a long time;
•We strongly recommend using a surge protector, or a power strip with internal circuit breaker to prevent damages
to the product.
Do not touch the plugs with wet fingers, or else it will cause electric shock.
Do not use the Digital Signage in stormy weather, especially when there is lightning; instead, please disconnect the
power and antenna plugs to avoid lightning strike.
Do not disassemble the Digital Signage without permission, or else it may cause electric shock or fire. Please ask
qualified technician for repair.
WARNING

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This Manual is for reference only and is subject to change without
prior notice.
If you have any questions regarding our products, please visit us at
www.displays2go.com or contact Displays2go customer service at
844-221-3388.
Scan QR code to visit product page.
Please unplug display power under situations of unused, disassemble, installation, maintenance;
Please make sure the AC power meets local building & electrical standards and is equipped with overload
and earth faulty protection;
Please check to make sure electricity, cable and all connected equipment meet current requirements
before using this product;
Make sure power cable is in good condition. Please replace with a new power cable if the product or the
cable is over-heating;
Please make sure the product is operated by licensed personnel due to inside strong current; for any
questions, please consult with professional personnel;
Please wear eye-protection and do not watch the screen directly for a long time when screen is at 100%
brightness;
Do not use any optical devices with magnifying function to look at the screen or it could cause damage to
your vision;
Make sure the screen, processor and power have good ventilation, at least 4” distance from other
objects;
Do not stick any objects on screen;
Do not modify the product, or add new parts to it;
Do not expose the product directly to sunlight;
Do not use the product if the surrounding temperature is higher than 40℃;
Please wear a helmet to prevent bodily injury;
Please make sure any fixed and connected structures meet safety standards;
Warning: Manufacturer is not responsible for any incorrect, improper, irresponsible or unsafe operations.
CAUTION

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LED Digital Counter x1
Pull-strap x2
Keys x2
Power Cord x1
User Manual x1
Flight Case
PACKING LIST

PAGE 7
INTERFACE

PAGE 8
Power On
Connect power cable to power. Then, press “I” on power switch (see figure below.) After a few seconds, the unit LEDs light up
and its IP address becomes active.
NOTE: We strongly recommend using a surge protector, or a power strip with internal circuit breaker to prevent damages to the
product.
Unit Connection Options
To connect to the unit, first download Viplex Express software and/or the ViPlex Handy mobile app (see table below). Refer to PC
download instructions on page 10 or mobile phone instructions on page 13.
CONNECT VIA PC
CONNECT VIA PHONE
IP Address, Ethernet, or USB ViPlex Handy mobile app
Create, edit, and publish playlists Display playlists only
OPERATION

PAGE 9
PC Connection to Single Unit
IP Address
The unit’s IP address is live once the unit is powered on.
1. Open Wi-Fi settings on your PC and find the unit IP address. The unit’s IP address is “AP” followed by the product ID
number, which can be found on the inside of the unit access door.
2. Enter the default network password: 12345678
Connect to Single Unit via Ethernet
Insert Ethernet cable into Ethernet (RJ45) port of unit, then connect ethernet to PC.
Connection to Single Unit via USB
1. Publish a Solution to USB in ViPlex Express (see page 12 for instructions).
2. Insert USB into USB port of unit. The solution plays automatically.
PC and Phone Connection to Multiple Units
Simultaneous control of multiple units requires an internet router and ethernet (RJ45) cables.
1. Connect all units together via Ethernet (RJ45) cables.
2. Connect ethernet cable to an internet router.
3. Open Wi-Fi settings on your PC or phone, and connect to the router.

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Create and Edit Playlists on PC
ViPlex Express is a program for creating, editing, and displaying content on your LED 3-sided counters.
Download ViPlex Express on PC
1. Download the software on its official website ViPlex Express
and click the Nova Cloud tab. Then, scroll to ViPlex Express.
https://www.novastar.tech/downloads
2. Choose ViPlex Express x32 or x64.
NOTE: Check your PC device specifications to determine if x32 or x64 is right for your system.
NOTE: If you are unable to download due to corporate firewall, contact your IT Department to allow download.
Connect in ViPlex Express
1. Open ViPlex Express application. The IP addresses of all units appear listed in the Screen Management tab. Choose an
available unit from the list, then click Connect.
2. Enter the username and password.
Initial username: admin
Initial password: 123456
3. Click OK.