dj power H-SW3000 User manual

H-SW3000 USER MANUAL V1
CONTENTS
1BEFORE YOU BEGIN...................................................................................................................................................................................................1
1.1 WHAT IS INCLUDED...................................................................................................................................................................................................................... 1
1.2 UNPACKING INSTRUCTIONS.......................................................................................................................................................................................................... 1
1.3 SYMBOLS ...................................................................................................................................................................................................................................... 1
1.4 DISCLAIMER .................................................................................................................................................................................................................................. 1
1.5 SAFETY NOTES.............................................................................................................................................................................................................................. 1
1.5.1 Personal Safety............................................................................................................................................................................................................. 1
1.5.2 Mounting and Rigging............................................................................................................................................................................................... 2
1.5.3 Power and Wiring........................................................................................................................................................................................................ 2
1.5.4 Operation....................................................................................................................................................................................................................... 2
2INTRODUCTION .........................................................................................................................................................................................................2
2.1 DESCRIPTION ................................................................................................................................................................................................................................ 2
2.2 FEATURES...................................................................................................................................................................................................................................... 3
2.3 PRODUCT OVERVIEW.................................................................................................................................................................................................................... 3
2.4 PRODUCT DIMENSIONS................................................................................................................................................................................................................ 4
3TECHNICAL SPECIFICATIONS..................................................................................................................................................................................5
4SETUP ............................................................................................................................................................................................................................5
4.1 AC POWER................................................................................................................................................................................................................................... 5
4.2 AC PLUG ...................................................................................................................................................................................................................................... 6
4.3 RESETTING THE BREAKER .............................................................................................................................................................................................................. 6
4.4 DMX LINKING.............................................................................................................................................................................................................................. 6
4.5 MOUNTING................................................................................................................................................................................................................................... 6
4.5.1 Orientation .................................................................................................................................................................................................................... 6
4.5.2 Rigging ........................................................................................................................................................................................................................... 6
5OPERATION .................................................................................................................................................................................................................7
5.1 PREPARING FOR OPERATION ........................................................................................................................................................................................................ 7
5.2 ON-DEVICE CONTROL PANEL...................................................................................................................................................................................................... 7
5.3 ON-DEVICE CONTROL MODE &OPERATION ............................................................................................................................................................................. 7
5.3.1 Programming................................................................................................................................................................................................................ 7
5.3.2 Menu Map ..................................................................................................................................................................................................................... 7
5.4 DMX MODE &OPERATION........................................................................................................................................................................................................ 9
5.4.1 Starting Address .......................................................................................................................................................................................................... 9
5.4.2 DMX Mode Menu Map.............................................................................................................................................................................................. 9
5.4.3 DMX Channel Assignments and Values ............................................................................................................................................................... 9
5.5 AUTO RUN LAST SETTINGS ........................................................................................................................................................................................................10
5.6 FLUID SENSOR ............................................................................................................................................................................................................................10
5.6.1 Trigger “No-Fluid Protection” ...............................................................................................................................................................................10
5.6.2 Clear “No-Fluid Protection” Warning..................................................................................................................................................................10
5.7 LOW WATER PROTECTION .........................................................................................................................................................................................................10
6TECHNICAL INFORMATION ................................................................................................................................................................................. 11
6.1 MAINTENANCE ...........................................................................................................................................................................................................................11
6.2 STORAGE ....................................................................................................................................................................................................................................11
6.2.1 Machine Storage........................................................................................................................................................................................................11
6.3 TROUBLE SHOOTING ..................................................................................................................................................................................................................11

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1BEFORE YOU BEGIN
1.1 What Is Included
•H-SW3000 Machine
•Diversion Hose（Length 3.3m, diameter 125mm) ×2
•Power Cord
•User Manual
•Dual Nozzle Bracket
•Jumper Hose
•Rain-proof Shield (Optional)
1.2 Unpacking Instructions
Carefully unpack the product immediately and check the container to make sure all the parts are in the package and are in good condition.
If the box or the contents (the product and included accessories) appear damaged from shipping, or show signs of mishandling, notify the
carrier or dealer/seller immediately. In addition, keep the box and contents for inspection.
1.3 Symbols
Symbol
Meaning
Caution
Critical installation, configuration, or operation information. Not following these instructions may make
the product not work, cause damage to the product, or cause harm to the operator.
Important
Important installation or configuration information. Failure to comply with this information may keep the
product from working correctly.
Information
Useful information.
1.4 Disclaimer
The information and specifications contained in this User Manual are subject to change without notice. DJPOWER assumes no responsibility
or liability for any errors or omissions and reserves the right to revise or to create this manual at any time.
Copyright ©2018 DJPOWER. All rights reserved.
1.5 Safety Notes
Please read the following Safety Notes carefully before working with the product. The notes include important safety information about
installation, usage, and maintenance.
1.5.1 Personal Safety
•Always connect the product to a grounded circuit to avoid the risk of electrocution.
•During heating up and operation, the housing will be scalding hot. Do not touch.
•Condensation may form on the bottom of the product, creating damp or wet conditions under and around the machine. Use caution!
Surfaces around the product may become slippery.
•The product is very hot during operation and it remains hot for a long time after operation has stopped. Do not touch the product’s
nozzle.
•Make sure that children, unauthorised people and animals do not obtain access to the machine.
•Eye protection is always required when operate the machine closely.

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1.5.2 Mounting and Rigging
•For safety reasons, we do not recommend mounting the product in any capacity. Operate the product while it is on the ground only.
•The product is for indoor use only! To prevent risk of fire or shock, do not expose the product to rain or moisture.
•CAUTION: When transferring product from extreme temperature environments, (e.g. cold truck to warm humid ballroom) condensation
may form on the internal electronics of the product. To avoid causing a failure, allow product to fully acclimate to the surrounding
environment before connecting it to power.
•Do not mount the product on a flammable surface (linoleum, carpet, wood, paper, carton, plastic, etc.).
•Do not use in a confined space. Always install the product in a location with adequate ventilation, at least 20 in (50 cm) from adjacent
surfaces.
• Be sure that no ventilation slots on the product’s housing are blocked.
1.5.3 Power and Wiring
•Always make sure that the voltage of the outlet to which you are connecting the product is within the range stated on the decal or rear
panel of the product.
•Make sure the power cord is not crimped or damaged.
•Never connect this product to a dimmer pack or rheostat.
•Never disconnect the product from power cord by pulling or tugging on the cord.
•To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely disconnect the product from power via
breaker or by unplugging it
1.5.4 Operation
•Do not operate this product if you see damage to the housing or cables. Have the damaged parts replaced by an authorized technician
at once.
•Make sure there are no flammable materials close to this product while it is operating.
•Do not cover or plug the output nozzle during operation.
•Do not use the product as a space heater.
•Never carry the product by the power cord or any moving part. Always use the handles.
•Drain the tank before transporting the product.
• The maximum ambient temperature (Ta) is 104 °F (40 °C). Do not operate the product at higher temperatures.
•Always disconnect the product from the power source before cleaning.
•This product contains no user-serviceable parts. Any reference to servicing in this User Manual will only apply to properly trained,
certified technicians. Do not open the housing or attempt any repairs which can lead to damage or malfunction.
•In the event of a serious operating problem, stop using the product immediately.
•Use only DJPOWER Consumable PRO-V/PRO-A/PRO-C
Keep this User Manual for future use. If you sell the product, be sure that the purchaser receives this document.
2INTRODUCTION
2.1 Description
World's first monocoque frame aqua low fog machine H-SW3000, creates a continuous low-lying fog hugs the floor and dissipates without
rising. By using the Ultrasonic technology, needs for dry ice is eliminated. Main consumables are pure water, environment friendly, cost saving
and space saving. Enhanced material, lighter than similar models, portable and durable. User-friendly LCD display and operation, it is perfect
for large clubs, large stage productions, rental companies and production release conference.

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2.2 Features
•Long-lasting body design with austenite welding and anti-corrosive primer;
•Integrated in a plastic case (with castors), applicable for touring,
•Drain holes design for water tank, free from leakage;
•Advanced No-Fluid protection;
•Advanced No-Water protection;
•Anti-loose power plug;
•Low fluid consumption, 3.5L fluid reservoir -2 hours on full output;
•Built-in LCD control, 3-pin and 5-pin DMX control;
•Please use DJPOWER professional fluid PRO-V/PRO-A/PRO-C; different fluid will show different stage effect. DJPOWER PRO-V fog fluid
provides an awesome Quick Dissipation effect.
2.3 Product Overview
Dual Nozzle Bracket
Rain-proof Shield
Water Chamber
Fluid Tank
Water Auto-refill
Water Drain

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2.4 Product Dimensions
885 mm
500 mm
455 mm
3-pin DMX Socket
5-pin DMX Socket
Power Input for
Electronics
Power Switch
LCD Control Board
Breaker

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3TECHNICAL SPECIFICATIONS
AC Power
Input Voltage & Rate
220-240 V, 50/60 Hz
Current Limiter Type
Breaker
Current Limiter Specifications
15 A, 250 V
Total Power Consumption
2,700 W
Operating Current
11.7 A
Power Input Connector
Lockable PowerCon IP65
Power Output Connector (Daisy
Chained)
Lockable PowerCon IP65
Heating
Heat Up Time
4-5 min
Atomizer
Total Power Consumption
1,200 W
Unit Quantity
4 pc
Power Consumption of each Unit
300 W
Adjustable
√
Adjustment Range
0-100%
Capacity
Fluid Tank Capacity
3.5 L
Water Chamber Capacity
34.0 L
Output
Adjustable Volume
√
Volume Adjustment Level/Range
1-100%
Max Output Volume
20,000 cfm
Max Coverage
400 m²
Fluid Consumption @ full volume
35.0 mL/min
Water Consumption @ full volume
480.0 mL/min
Continuous Output
√
Max Continuous Output Level
100%
Fuuly-loaded Cumulative Output
Duration @ full volume
100.0 min
Features
Physical Thermostat
√
Electronic Thermo-Control
√
Adjustable Output
√
Adjustable Fan Speed
√
No-Fluid Protection
√
Control
On-device Manual Control
LCD control board
Wireless Control
×
Wired Control
×
Control Protocol
DMX-512
DMX Channel Range
3
Data Connectors
3- and 5-pin XLR
Accessory
Diversion Hose
2 pc, 3 m, 125mm (5 inch)
Diversion Nozzle
Optional 125mm (5 inch)
Consumable
Consumable
PRO-V/PRO-A/PRO-C & Water
Weight & Dimensions
Net Weight
46.0 kg
Gross Weight
52.5 kg
Machine Dimensions
885 ×500 ×455 mm
Packing Dimensions
1095 ×570 ×535 mm
4SETUP
4.1 AC Power
The machine has a fixed voltage power supply and can work with an input voltage of AC 220 V-240 V, 50/60 Hz, depending on the specific
model.
To determine the product’s power requirements (circuit breaker, power outlet, and wiring), use the current value listed on the label affixed
to the product’s back panel, or refer to the product’s specifications chart. The listed current rating indicates the product’s average current
draw under normal conditions.

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Always connect the product to a protected circuit (circuit breaker or fuse). Make sure the product has an appropriate
electrical ground to avoid the risk of electrocution or fire.
Never connect the product to a rheostat (variable resistor) or dimmer circuit, even if the rheostat or dimmer channel serves
only as a 0 to 100% switch.
4.2 AC Plug
The H-SW3000 comes with a power input cord terminated with a Lockable power connector on one end. The other end is
•CN plug (CN market, etc.)
•EU plug (EU market, etc.)
•US plug (US market, etc.)
If the power input cord that came with your product has no plug, or if you need the change the plug, use the table below to wire the new
plug:
Connection
Wire (U.S.)
Wire (Europe)
AC Live
Black
Brown
AC Neutral
White
Blue
AC Ground
Green/Yellow
Green/Yellow
4.3 Resetting the Breaker
This product is equipped with a resettable breaker. If the breaker trips, all sections of this product will lose power.
•Remove the power cord from mains power.
•Allow unit to cool for 15 minutes.
•After 15 minutes, you may attempt to reset the breaker by pressing the button with your finger.
•Plug the product’s power cord into the power outlet and continue using as recommended.
4.4 DMX Linking
You can link the H-SW3000 to a DMX controller using a 3- or 5-pin DMX connection. If using other DMX-compatible products with this
product, you can control each individually with a single DMX controller. Instructions for connecting and configuring this product for DMX
operation are in the User Manual.
4.5 Mounting
Before mounting the product, read and follow the safety recommendations indicated in the Safety Notes.
4.5.1 Orientation
For safety reasons, we do not recommend mounting the product in any capacity. Operate the product while it is on the ground only, and
make sure there is adequate room for ventilation, configuration, and maintenance.
4.5.2 Rigging
DJPOWER recommends using the following general guidelines when mounting this product.
•Before deciding on a location for the product, make sure there is easy access to the product for maintenance and programming
purposes.
•Make sure that the structure or surface onto which you are mounting the product can support the product’s weight (see the Technical
Specifications).
•When mounting the product on the floor, make sure that the product and cables are away from people and vehicles.

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5OPERATION
5.1 Preparing for Operation
•After checking that all the parts are intact and complete, position the machine on flat.
•Fill the water into water tank when power off. The capacity of water tank is 34 L.
•Always connect the product to a grounded circuit. Before power on, make sure it is connected with the rated voltage.
•Turn on the machine, it will immediately start heating up.
5.2 On-device Control Panel
To access the control panel functions, use the four buttons located underneath the LCD display.
Button
Function
<MENU>
Switch menu pages to select a function
<TIMER>
Increases the numeric value of current function
TIMER starts the timer-controlled operation
<VOLUME>
Decreases the numeric value of current function
VOLUME triggers the pump to modify the output volume
<STOP>
Enter enables the currently displayed menu or sets the currently selected value into the
selected function
STOP turns the fog output off
5.3 On-device Control Mode & Operation
5.3.1 Programming
•Refer to the Menu Map to understand the menu options. The menu map shows the main level and a variable number of programming
levels for each option.
•To go to the desired main level, press <MENU> repeatedly until the option shows on the display. This will take you to the first
programming level for that option.
•To select an option or value within the current programming level, press <TIMER> or <VOLUME> until the option shows on the
display. If there is another programming level, you will see that first option, or you will see the selected value.
•Press <MENU> repeatedly to switch menu pages.
•Press <STOP> to go back to Standby Page.
5.3.2 Menu Map
Display
Description
Parameter Range
Starting Pages
H-SW3000
Version 1.0

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Display
Description
Parameter Range
H-SW3000
AC-230V 50Hz
Preparing Page
Heating Up
>>>>>>>>>>>>>>>
The machine is heating up.
Standby Page
Ready 2 Low Fog
H-SW3000
Finished heating up, ready to
work.
Working Status Pages
Interval 600s
H-SW3000
Interval countdown of TIMER
mode
Duration 300s
H-SW3000
Duration countdown of TIMER
mode
Fog Output 100%
Fan Speed 100%
Output status of VOLUME
mode
Setting Pages
Fog Output
100%
Press or to set fog
output of VOLUME mode
1-100%
Fan Speed
100%
Press or to set fan speed
of VOLUME mode
1-100%
Humidity
100%
Press or to set output
humidity of VOLUME mode
OFF/25%/50%/75%/100%
Timer Interval
600s
Press or to set timer
interval of TIMER mode
5-600s
Timer Duration
300s
Press or to set timer
duration of TIMER mode
5-300s
DMX Address
512
Press or to select DMX
starting address
1-512
Fluid Sensor
ON
Press or to
activate/deactivate fluid sensor
to turn on/off no-fluid-
protection function
ON/OFF
Auto Run Last
Settings YES
Press or to set if the
machine will automatically run
previous setting when power
on again
YES/NO
Keypad Tone
OFF
Press or to turn keypad
tone ON/OFF
ON/OFF
Language(语言)
English
Press or to select the
language and save by ENTER
Chinese/English

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Display
Description
Parameter Range
Error & Warning Pages
Water Level Low
Refill Water
Fog Fluid Low
Refill
Heating Failure
Contact Service
5.4 DMX Mode & Operation
The Machine H-SW3000 works with a DMX controller.
•Connect the product to a suitable power outlet.
•Turn the product on.
•Connect a DMX cable from the DMX output of the DMX controller to the DMX input socket on the product.
5.4.1 Starting Address
When selecting a starting DMX address, always consider the number of DMX channels. If you choose a starting address that is too high, you
could restrict the access to some of the product’s channels.
DJPOWER® H-SW3000 DMX set the starting address in the 001 - 512 DMX range and uses 3 DMX channels, which defines
the highest configurable address to 510 to have all channels controllable.
Connect a DMX cable from the DMX output of the DMX controller to the DMX input socket on the product, or press
repeatedly “MENU”button until the LCD shows “DMX Address”. Press or to set desired DMX starting address.
5.4.2 DMX Mode Menu Map
When connected with DMX controller and receive DMX signal, the display will always show current DMX starting address, that can be
changed anytime by pressing or .
DMX Address
512
5.4.3 DMX Channel Assignments and Values
Channel
Function
Value
Description
1
Fog Output
000 - 010
No Function
011 - 255
1-100%
2
Fan Speed
000 - 010
No Function
011 - 255
1-100%
3
Humidity
000 - 010
No Function
011 - 062
25% humidity
063 - 122
50% humidity
123 –183
75% humidity
184 - 255
100% humidity

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5.5 Auto Run Last Settings
If the machine is shut off while it is operating at standalone mode (On-device & Wireless control), the “Auto Run Last Setting” will allow the
machine to recover its previous same operating status when the unit is powered on again without pressing any button.
•Shut off: Get disconnected from power source, or turn off the power switch
•Power on: Get connected with power source, or turn on the power switch
5.6 Fluid Sensor
This machine uses software-based fluid sensor to detect whether there is fluid inside tube so as to protect the pump from being damaged.
Turn on the “Fluid Sensor”to activate “No Fluid Protection”function.
Fluid Sensor
ON
5.6.1 Trigger “No-Fluid Protection”
When the Fluid Sensor is ON, the software-based “no-fluid protection”function will be activated. After the program continues to detect the
machine working with no fluid inside the tube for 90 s, the pump-shutoff will be activated with the flickering warning page showing on the
screen.
Fog Fluid Low
Refill
When this waring message shows up, the machine will stop work but the LCD is still operable, only keep flickering.
5.6.2 Clear “No-Fluid Protection”Warning
When the machine is under the no-fluid protection, after refilling the fluid, there are three ways to clear the warning.
•Press<STOP> first, then press<VOLUME> to let the machine run again, the warning will disappear until the fluid is pumped and
fill the tube.
•Under the DMX control mode, bring down channel 1 to OFF (value 0-9), then back to ON (value 10-255), to let the machine run again.
The warning will disappear until the fluid is pumped and fill the tube.
•Turn off “Fluid Sensor”in the menu.
The LCD will keep flickering whenever it shows the warning message or regular operation menu pages until the fluid is finally pumped into
tube and sensed by software.
5.7 Low Water Protection
When the water in the chamber is low, the LCD will flicker and show the warning message as below:
Water Level Low
Refill Water
After the warning message shows up, the machine can still run for another 10 minutes with remaining water in the chamber, then
shut off. Adding water in the chamber by either opening the lid on the top, or through the water auto-refill inlet.
Fog output is no need to stop when open the water chamber lid, the big volume of fog will not come out towards to people
from the open lid.
Water auto-refill: please use jumper hose to avoid spill.

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6TECHNICAL INFORMATION
6.1 Maintenance
To avoid the H-SW3000 clogging, after every 40 hours of continuous operation, use a detergent composed of 35% vinegar and 65% distilled
water through the system and fog 10-15 times after finish heating-up to prevent the accumulation of particulate matter in the heating
element.
The recommended cleaning procedure is as follows.
1) Unplug the product from power.
2) Empty all fluid from the machine.
3) Add cleaning solution to the tank.
4) Connect the product to power and allow it to heat up.
5) Run the product in a well-ventilated area until the tank is empty. Do not allow the pump to run dry.
6) Refill with fog fluid to continue using the H-SW3000. Run the machine briefly to clear any cleaning solution from the pump and
heater.
7) Excessive dust, fluid residue and dirt will degrade performance and cause overheating. Remove dust from air vents with air
compressor, vacuum or soft brush. The casing could be cleaned by the damp cloth.
Test-run your DJPOWER® H-SW3000 on a monthly basis to achieve the best performance.
6.2 Storage
6.2.1 Machine Storage
Before storing the machine, clean it as described in the cleaning procedure above; however, only follow steps 1 through 5. Do not refill the
tank with fog fluid if storing the machine. Cleaning the system prior to storage will help prevent any particles from condensing inside the
pump or heater while not in use.
6.3 Troubleshooting
Errors
Symptom
Potential Cause
Remedies
No fluid
Refer to “MENU MAP” chapter to for more
information
No fluid
Refill fluid
Fluid pump error
Contact Service
Low water
Refer to “MENU MAP” chapter to for more
information
Low water
Refill water
Water pump error
Contact Service
Heat failure
Refer to “MENU MAP” chapter to for more
information
Contact Service
Water Auto-refill