dji MATRICE 30 Series User manual

v1.0
2022.09
Maintenance Manual

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you are not eligible to use or allow others to use the document or any part of the document by
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the content thereof as instructions to operate DJI UAV. The document should not be used for other
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©2022 DJI All Rights Reserved. 1
Contents
Introduction 2
Disclaimer 2
Safety Flight Guidelines 2
Flight Condition Requirements 2
Operational Requirements 2
Flight Restrictions 2
Storage and Transportation 3
Firmware Update 3
Inspection and Maintenance 3
Pre-Flight Checklist 3
Regular Maintenance 4
Regular Maintenance Items 4
Propulsion System 4
Flight Controller 6
Aircraft Structure 6
Battery 10
List of Updates and Calibrations 11
List of Wearing Parts 11
Health Management System 12
DJI Maintenance Service 15
After-sales Service 17
Warranty Policy 17
Warranty Period for Aircraft Parts (12 months for the whole machine) 17
Warranty Period for Other Parts 17
Handling Procedures for Flight Accident 18
Flyaway Accident 18
Collision or Crash Accident 18
Shipping the Product for Repair 18

2©2022 DJI All Rights Reserved.
Introduction
This Maintenance Manual offers guidelines to help you in the daily upkeep and maintenance of the
aircraft, and also provides after-sales service information.
This document focuses on the maintenance instructions and the notes, cautions, and warnings during
use. Read the User Manual and Maintenance Manual carefully to optimize user experience. If you
have any questions on the maintenance operations, please contact DJI Support.
Disclaimer
Carefully read this entire document and all safe and lawful practices provided by DJITM before using
this product for the rst time. Failure to read and follow instructions and warnings may result in serious
injury to yourself or others, damage to your DJI product, or damage to other objects in the vicinity.
By using this product, you hereby signify that you have read this document carefully and understand
and agree to abide by all terms and conditions of this document and all relevant documents of this
product. You agree that you are solely responsible for your own conduct while using this product and
for any consequences thereof. DJI accepts no liability for damage, injury, or any legal responsibility
incurred directly or indirectly from the use of this product.
DJI is a trademark of SZ DJI TECHNOLOGY CO., LTD. (abbreviated as “DJI”) and its affiliated
companies. Names of products, brands, etc., appearing in this document are trademarks or registered
trademarks of their respective owner companies. This product and document are copyrighted by DJI
with all rights reserved. No part of this product or document shall be reproduced in any form without
the prior written consent or authorization of DJI. This document and all other collateral documents are
subject to change at the sole discretion of DJI. This content is subject to change without prior notice.
For up-to-date product information, visit http://www.dji.com and click on the product page for this
product.
Safety Flight Guidelines
Flight Condition Requirements
Operational Requirements
Before use, read the Disclaimer and Safety Guidelines, User Manual, and Maintenance Manual
carefully.
Flight Restrictions
1. Connect the aircraft to the internet to update the database of DJI GEO Zones regularly. Consult the
relevant local government agencies or governing bodies before ight to ensure you comply with all
the relevant laws and regulations.
2. If ying in GEO Zones is required, apply for unlocking in advance.
https://www.dji.com/ysafe

©2022 DJI All Rights Reserved. 3
MATRICE 30 SERIES Maintenance Manual
Storage and Transportation
There are safety requirements for the storage and transportation of the Intelligent Flight Batteries.
Please strictly follow these Intelligent Flight Battery Safety Guidelines.
Firmware Update
To optimize the experience, it is recommended to keep the rmware of the aircraft, Intelligent Flight
Batteries and remote controller up to date before each ight. Refer to the User Manual for instructions
on running a rmware update.
If the rmware update fails, restart the device and try again. Contact DJI Support if the issue persists.
Inspection and Maintenance
Routine inspection before operations or regular maintenance can greatly improve the aircraft’s
reliability, reduce potential safety hazards, and extend its service life.
Pre-Flight Checklist
The pre-ight checklist can be used as a reference for pre-ight check in daily operations.
1. Make sure the remote controller and the aircraft batteries are fully charged, the TB30 batteries are
installed rmly, and the battery release toggles are locked.
2. Make sure the propellers are securely mounted and not damaged or deformed, that there are no
foreign objects in or on the motors or propellers, the propeller blades and arms are unfolded, and
that the frame arm folding buttons are popped out in the locked position.
3. Make sure the lenses of the vision systems, cameras, FPV, the glass of the infrared sensors, and
the auxiliary lights are clean and not blocked in any way.
4. Make sure the gimbal is unlocked and the camera is facing the front of the aircraft.
5. Make sure the covers of the microSD card slot, OSDK port, and dongle compartment have been
closed rmly.
6. Make sure the remote controller antennas are adjusted to the proper position.
7. Power on the aircraft and the remote controller, toggle the ight mode switch to N-mode. Make
sure the status LED and the aircraft authority button on the remote controller are solid green.
This indicates that the aircraft and the remote controller are linked and the remote controller is in
control of the aircraft.
8. Place the aircraft on open and at ground. Make sure there are no obstacles, buildings, or trees
nearby, and that the aircraft is 5 m away from the pilot. The pilot should be facing the rear of the
aircraft.
9. To ensure ight safety, enter the camera view of DJI Pilot 2 and check the parameters on the
pre-ight checklist such as the failsafe settings, control stick mode, RTH height, and obstacle
distance. It is recommended to set the out-of-control action to RTH.
10. Divide the airspace for ight when multiple aircraft are operating simultaneously in order to avoid
collision mid-air.

4©2022 DJI All Rights Reserved.
MATRICE 30 SERIES Maintenance Manual
Regular Maintenance
It is recommended to perform inspection and maintenance regularly by following the standards below
to keep the aircraft in a good condition and reduce safety risks.
Type Maintenance Items Maintenance Advice Period *
Basic
Maintenance
Deep cleaning, regular
maintenance items, updates and
calibrations
It is recommended to return
to the factory or contact an
authorized agent
According to users’
actual requirements
Routine
Maintenance
Deep cleaning, regular
maintenance items, updates
and calibrations, components
replacement due to wear and tear
Factory service Per 300-hour ights
/ Per year**
Maintenance
Deep cleaning, regular
maintenance items, updates
and calibrations, components
replacement due to wear and tear,
propulsion system component
replacement
Factory service Per 900-hour ights
/ Per three years**
* The time specied in the maintenance period or the ight time shall be whichever comes rst.
** Per year/Per three years expresses the device activation time.
For various regions, DJI will adjust the maintenance type and period. Contact your local
dealer or DJI Support for the latest service details.
Regular Maintenance Items
Propulsion System
Type Inspection Process Illustrations
Motor
Rotation
1. Unfold and secure the frame arms.
2. Rotate the rotor of the motor to check if there
is any blockage or rubbing. Observe the gap
between the rotor and stator of the motor to
check if there is any rubbing with the motor
base.
3. DO NOT y the aircraft if there is any blockage
or rubbing mentioned above. It is necessary
to return to the factory for repair.

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MATRICE 30 SERIES Maintenance Manual
Connection
between
Motor and
Arm
1. Rotate the motor base around the central
line of carbon tube to check if the motor and
carbon tube connection is loose.
2. The four xing screws are secure.
3. If any screw is loose, return to the factory for
repair.
Motor Air
Filters
1. Air filters are not severely misshapen or
damaged.
2. If they are severely misshapen (such as being
bumped) or damaged, return to the factory for
repair.
Propellers
1. Check the propellers for visible deformation,
severe wear, nicks, and cracks, and if there
are any foreign materials.
2. Clean the propellers with a dry soft cloth.
3. Replace the propellers immediately if visible
deformation, severe wear, nicks, or cracks
occur. *
4. Replace the propellers after flying over 300
hours or using for one year. *
Propeller
Adapters
1. The propeller adapter screws are secure.
2. If the screws are loose, apply thread locker
and tighten the screws.
3. The propeller adapters are not misshapen or
broken.
4. Replace the propeller adapters if they are
misshapen or damaged.
* It is recommended to replace the propellers only in an emergency situation during operations. After the emergency
ight is over, please contact DJI Support or an authorized dealer for overhaul as soon as possible.

6©2022 DJI All Rights Reserved.
MATRICE 30 SERIES Maintenance Manual
Flight Controller
1. After the aircraft is powered on and self-check is complete, there are no error prompts in the app
related to the ight controller.
2. In outdoor open environments, the GNSS signal reaches “Strong” level within 1 minute of powering
on the aircraft, indicating that the Home Point can be recorded automatically, and the RTK data
meets the heading measurement standard.
3. In outdoor open environments, the interference of the compass after calibration is less than 50.
4. Sensor bias is less than 0.05 after the IMU calibration.
Aircraft Structure
Type Inspection Process Illustrations
Aircraft
Appearance
1. The aircraft body is clean and not damaged.
2. Clean the aircraft body with a clean and soft
cloth, especially for the lenses of the infrared
sensing and vision systems and the heat
dissipation vents.
Screws
1. All the screws on the aircraft body are
tightened, especially the screws connecting the
motor and the carbon tube.
Frame Arms
1. The 12 screws on the four frame arms are
secure.
2. The screw nuts attached on the shaft screws
are secure when rotating the frame arms.
3. The arm junctions are not damaged or
cracked.
4. The frame arm folding buttons can pop out
smoothly so that the frame arms are unfolded
and locked rmly.
5. The frame arm folding buttons can be pressed
down smoothly when the arms are folded.

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MATRICE 30 SERIES Maintenance Manual
Frame Arm
LEDs
1. There is no foreign object or damage on the
surface.
Battery
Compartment
1. The battery ports are clean and dry without
any corrosion. Remove any water or dust if
present.
2. The screws on the battery release toggles are
secure.
3. The battery release toggles spring back
normally after being toggled.
4. After the battery is installed, the battery
release toggle can spring back normally
without obvious shaking.
Data Ports
1. Clean any unwanted residue near the ports
with a gauze.
2. If the ports are in use, disconnect the cables,
and then check for any unwanted residue in
the ports with the help of a light.
3. Remove any foreign objects such as small
pieces of stone or paper in the ports using
tweezers.
4. Clean any adhesive materials that are in the
port with a gauze.
5. Place the aircraft at an angle and use a gauze
or brush to remove any fine materials such
as dust from the port. Note clean thoroughly,
sweeping away from the port.

8©2022 DJI All Rights Reserved.
MATRICE 30 SERIES Maintenance Manual
microSD
Card
Information
1. Check if there are any foreign objects in
the microSD card slot and if the microSD is
installed correctly.
2. Check if the microSD card is working properly.
Rubber Port
Covers
1. The rubber port covers are not damaged or
loose.
Heat
Dissipation
Vents
1. The heat dissipation vents are not blocked.
The cooling fans work smoothly without noise.
Gimbal
Damping
Plate
1. The dampeners are not damaged, loose, or
aged.
2. The screws connecting the damping plate and
aircraft body are secure.

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MATRICE 30 SERIES Maintenance Manual
Gimbal
Camera
1. Rotate the gimbal pitch axis to +90° so that
the camera can be locked.
2. The lenses on the camera are not damaged or
cracked.
Infrared
Sensing
and Vision
System
Lenses,
Auxiliary
Lights, and
Beacons
1. Clean the lenses with a soft cloth.
2. Lenses are not loose and have no cracks.
3. The auxiliary lights and beacons are not loose
or cracked.
Infrared Sensing and Vision Systems
Rear View Bottom View
Auxiliary Lights
Beacons

10 ©2022 DJI All Rights Reserved.
MATRICE 30 SERIES Maintenance Manual
Battery
Battery Maintenance Conditions
Maintenance is required when any of the events below occur.
1. Every 50 cycles.
2. The battery is idle for more than three months.
3. There is a maintenance prompt in the app.
Checklist for Maintenance
1. Charge and discharge the battery as per instructions.
2. Insert the battery into the aircraft and power on to view the battery information in DJI Pilot 2. Make
sure the difference in cell voltage is less than 0.1 V and the battery rmware is updated to the
latest version.
3. Make sure the battery is not swollen, leaking, or damaged.
4. Make sure battery terminals are clean.
Standard Charge and Discharge Operation Instructions
Charge to 100% Rest for 24 hours Discharge to below 20% Rest for 1 hour
1. Charge the battery to 100% and let the battery sit for 24 hours.
2. Install the battery into the aircraft and take off. Land the aircraft and remove the battery when the
remaining power level is 20% or lower.
3. Let the battery sit for one hour.
4. Charge the battery fully or to the proper power level for storage after completing battery maintenance.
Battery Replacement Standard
1. The battery is visibly swollen, leaking, or damaged.
2. The battery is rated for 400 cycles. It is not recommended to continue use afterward.
3. The battery error still exists after performing the standard charge and discharge operations twice
continuously.
Battery Disposal
1. Make sure to remove the protective plastic sheet on the side of the battery before fully immerse the
battery in an insulated bucket with 5% salt solution. Leave the battery in the solution for more than
48 hours to fully discharge the battery.

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MATRICE 30 SERIES Maintenance Manual
2. It is recommended to recycle the battery by following the Intelligent Flight Battery Safety Guidelines
to avoid environmental pollution.
Warnings
1. It is recommended to charge and discharge the battery in a special explosion-proof cabinet.
2. DO NOT use the battery in a humid environment to avoid short circuits.
3. Never disassemble or pierce the battery in any way.
4. Store Intelligent Flight Batteries in a well-ventilated and dry place.
5. Initiate RTH immediately when the app prompts that the battery temperature is too high.
List of Updates and Calibrations
It is recommended to update the rmware of the aircraft and the remote controller in time, and perform
calibration regularly to keep the aircraft in the best condition.
No. Category
1Aircraft rmware update
2Remote controller rmware update
3IMU calibration
4Compass calibration
5Vision system calibration
6Gimbal calibration
List of Wearing Parts
Replace parts that are easily damaged and worn in time to maintain the best ight results and reduce
potential safety hazards.
No. Category Quantity
1 CW propeller blade * 4
2CCW propeller blade * 4
3Motor ** 4
4Rear landing gear on the lower cover 1
5Landing gear with the video transmission antenna inside 2
6Upper cover of the frame arm connector 4
7Battery release toggle 2
8Air inlet lter 1
9Air outlet lter 1
10 Remote controller control stick cap 2
* Each motor is used with two CW propeller blades or two CCW propeller blades.
** Replace only for deep maintenance.

12 ©2022 DJI All Rights Reserved.
MATRICE 30 SERIES Maintenance Manual
2. View the health condition of each module of the connected device.
Health Management System
Users can view the status of each module and upload the log with an abnormal status in the Health
Management System (HMS) page in DJI Pilot 2.
1. Enter the HMS page in DJI Pilot 2.

©2022 DJI All Rights Reserved. 13
MATRICE 30 SERIES Maintenance Manual
3. If any module is abnormal, tap to view the warning message.
4. Tap the warning message to view the help document for troubleshooting. If the abnormal status
still exists after check by following the document, users can upload the log, send the QR code or
the tracking number to DJI Support for help.

14 ©2022 DJI All Rights Reserved.
MATRICE 30 SERIES Maintenance Manual
5. At the same time, users can tap the log management to select the aircraft, remote controller, and
battery station* with abnormal ights according to the log deadline to upload logs.
* The battery station USB-C maintenance port must be connected to the remote controller USB-A port by using a
cable when exporting the battery station log.

©2022 DJI All Rights Reserved. 15
MATRICE 30 SERIES Maintenance Manual
DJI Maintenance Service
1. Tap Maintenance Service in HMS.
2. View the ight data and maintenance items of the current devices.

16 ©2022 DJI All Rights Reserved.
MATRICE 30 SERIES Maintenance Manual
3. When the battery life and device maintenance time are approaching, the text color will be indicated
in orange.

©2022 大疆创新 版权所有 17
After-sales Service
Warranty Policy
Warranty period may vary according to local laws and regulations.
Warranty Period for Aircraft Parts (12 months for the whole machine)
Aircraft Parts Warranty Period
Flight Control System 12 Months
Aircraft Body 12 Months
Motor 12 Months
ESC 12 Months
Antenna 12 Months
Gimbal Camera 12 Months
Warranty Period for Other Parts
Other Parts Warranty Period
TB30 Intelligent Flight
Battery
12 Months (for batteries with up to 400 charge cycles and stored with
a charge of 90% or above for no more than 120 days)
BS30 Intelligent Battery
Station 12 Months
Intelligent Remote
Controller 12 Months
DJI Cellular Dongle * 12 Months
WB37 Intelligent Battery* 12 Months
PSDK Mounting Bracket* 3 Months
Carrying Box 3 Months
* Excluded accessories.
Visit https://www.dji.com/service/policy to view product warranty period and warranty policy.

18 ©2022 DJI All Rights Reserved.
MATRICE 30 SERIES Maintenance Manual
Handling Procedures for Flight Accident
When your aircraft encounters a ight accident, please follow below steps below to handle it.
Flyaway Accident
1. Contact DJI Support as soon as possible to describe the accident;
2. View the ight record in DJI Pilot 2, and look for the aircraft around the data interruption location
based on the actual terrain;
3. Connect the remote controller to the computer, export the flight control system data and flight
records, and contact DJI Support or local dealers for assistance in applying for data analysis;
4. DJI will provide a solution based on the analysis results.
Collision or Crash Accident
1. Take photos of the aircraft status and surrounding environment in time after the accident, and
record the aircraft status and the accident process before the accident;
2. Make sure the aircraft is powered off, remove the batteries from the aircraft, and use an isolation
box to store the batteries. Note: DO NOT power on the aircraft again if the accident is serious,
otherwise it may damage the internal circuit of the aircraft and cause greater loss;
3. Connect the remote controller to the computer, export the flight control system data and flight
records, and contact DJI Support or local dealers for assistance in applying for data analysis;
4. Ship the device for repair.
Shipping the Product for Repair
You can choose one of the methods below to ship the product for repair according to the actual
situation.
1. Ofcial website self-service repair:
Visit the ofcial website of the DJI Service Center https://repair.dji.com/repair/index, and follow the
instructions to complete the self-service repair service.
2. Contact your local dealer for assistance:
Contact your local dealer and describe the product's issue. The dealer can assist you to send the
product for repair.
3. DJI Support hotline service:
Contact DJI Support to describe the product's issue and service type, such as repair, return or
replace, and ship the product back according to the guidelines.
Visit the following website to view phone support options for hotline service:
https://www.dji.com/support