Dogtra Super-X Series User manual

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3500NCP
AVAILABLE IN 2-DOG SYSTEM: 3502NCP
Owner's Manual
Please read this manual thoroughly
before operating the 3500NCP training e-collar.

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IMPORTANT SAFETY AND PRODUCT
INFORMATION
WARNING
Please read all safety and product information below
before using your Dogtra product. Failure to follow
these safety instructions could result in injury to you,
your dog and others, or it could result in damage to your
Dogtra product or other property.
PRODUCT SAFETY
Training Methods
Dogtra products may be used with a variety of training
methods. However, each dog may have a different reaction
to training methods and to Dogtra products. Closely
observe your dog when determining the right training
method to use with your Dogtra product.
Aggressive Dogs
Do not use Dogtra products with aggressive dogs as such
dogs may react adversely and cause injury to people or
other dogs. Seek the assistance of a dog-training specialist
or veterinarian when dealing with aggressive dogs.
Children
Dogtra products are not toys. Adult supervision and close
attention are necessary when Dogtra products are used by
or near children.
PRODUCT DAMAGE
Electrical Product
Your Dogtra product contains electrical components and
batteries. Do not use or keep your product near heat or
flammable sources. Such use or storage may damage your

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product and/or cause fire, explosion, injury, or property
damage.
Medical Device Interference
Dogtra products contain electrical and magnetic
components that emit low level electromagnetic waves and
radio frequencies. These electromagnetic waves or radio
frequencies may interfere with pacemakers, defibrillators,
or other medical devices. Consult your physician or
medical device maker before using your medical device
with a Dogtra product. If you think that your Dogtra
product is interfering with your pacemaker, defibrillator,
or other medical device, stop using the Dogtra product.
Inadvertent Activation
The digital microprocessor offers thousands of unique
codes to eliminate frequency match-up with other Dogtra
e-receivers. The Constant button will automatically shut
down after being held down for 12 seconds or more as a
safety feature.
UNAUTHORIZED USE
Your Dogtra product should be used only in a humane
manner to train and educate your dog. Dogtra products
are not intended for use in any other manner nor are they
intended for use with other animals or with humans.
BATTERY
Your Dogtra product contains batteries. Take care when
removing and installing batteries as your fingers may get
caught. Dispose of batteries as provided by your local
regulations. Do not disassemble, crush, heat, or otherwise
alter the battery as it may cause fire, injury or property
damage.

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AT A GLANCE .................................................................
MAIN FEATURES ...........................................................
DESCRIPTION OF TRANSMITTER PARTS ..............
TRANSMITTER BUTTON FUNCTION .......................
DESCRIPTION OF RECEIVER PARTS ......................
CHARGING THE BATTERY ........................................
TESTING YOUR 3500NCP ..........................................
RECEIVER FITTING .......................................................
MAXIMIZING THE DISTANCE .....................................
MAINTENANCE .............................................................
TROUBLESHOOTING GUIDE ......................................
WARRANTY AND REPAIR INFORMATION ............
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CONTENTS

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AT A GLANCE
Optional Accessories
Auto Charger
Dogtra’s auto chargers are designed for use with a
10 volt car outlet.
European Charger
Dogtra’s European chargers are designed for use with a
230 volt AC electrical outlet.
To purchase accessories, please visit www.dogtra.com or
call customer service at [phone].
Splitter
Cable
Test Light
Battery
Charger
Belt Clip
Receiver
Owner's
Manual
Transmitter

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• Easy-to-use, ergonomically fitted transmitter
• Rheostat Dial that allows for gradual adjustments in
stimulation intensity with no jumps between levels
(0-127)
• 1-mile range
• 2 different stimulation types - Nick & Constant
• Pager vibration feature
• Fully waterproof receiver and transmitter
• One-charging system allows the transmitter and
receiver to be charged at the same time
• Easily visible blue LCD screen displays the exact level of
stimulation that can be seen in the dark
• A three bar battery life indicator and LED colored
indicator to show the remaining battery life
• For dogs as small as 35 pounds
MAIN FEATURES

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DESCRIPTION OF
TRANSMITTER PARTS
Antenna
On/Off
Button
Pager
LCD
Screen
Rheostat Dial
On/Off Magnetic
Red Dot
Battery Charging
Receptacle &
Rubber Plug
Regular/
Mild
Toggle
Switch
LED
Indicator
Light
Nick
Constant
3500NCP
Transmitter (1-dog)

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Antenna
On/Off
Button
Nick/
Constant
Toggle
Switch
1st Dog Pager
(Gray Button)
2nd Dog
Pager
(Orange
Button)
LCD
Screen
Rheostat Dial
On/Off Magnetic
Red Dot
Battery Charging
Receptacle &
Rubber Plug
Regular/
Mild
Toggle
Switch
LED
Indicator
Light
1st Dog Nick &
Constant
(Gray Button)
2nd Dog Nick &
Constant
(Orange Button)
3502NCP
Transmitter (2-dog)

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Transmitter Antenna
A 3.2” antenna is supplied with the Dogtra 3500NCP
Super-X Series transmitter. The antenna must be fastened
to the transmitter before using the unit.
3.2 Antenna

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Regular/Mild Toggle Switch
The Regular/Mild toggle switch is located on the back of
the transmitter near the top.
The Regular/Mild toggle switch allows you to select
between Regular and Mild stimulations. When the toggle
switch is put into the upper position, it is in the Regular
Mode. When the toggle switch is put into the lower
position, it is in the Mild Mode.
“Regular” has 127 stimulation levels: (0) is the lowest level
and (127) the highest. The LCD will display the intensity
level when you have the unit set in the “regular” mode.
“Mild” has 63 stimulation levels: (0) is the lowest and (L63)
the highest. This feature gives the trainer a much wider
range in the power band for highly sensitive dogs. The
LCD display will show (L) along with the intensity level
(0-L63) when your unit is in the “Mild” setting.
Regular/Mild
Toggle Switch

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Rheostat Dial
The Rheostat Dial is located on the top of the transmitter:
(0) being the lowest level and (127) being the highest
while in the Regular Mode.
While in the Mild Mode, your level options will be (0) being
the lowest, and (L63) being the highest. The LCD screen
will display the (L) to indicate that the toggle switch is
positioned in the Mild Mode.

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LCD Screen
The LCD screen indicates the stimulation level (0-127) for
Regular or (0-L63) for Mild on the screen.
The LCD battery life indicator shows 3 bars at full charge,
2 bars at medium charge and 1 bar when it needs to
be charged. The battery life indicator only specifies
the remaining charge for your transmitter. To find the
remaining charge for your receiver, observe the LED
indicator on the receiver. When it emits a:
Green = Full charge
Amber = Medium charge
Red = Needs charge

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Care for LCD Transmitters in Cold Temperature
In cold temperatures (10°F or below), the Liquid Crystal
Display (LCD) on your transmitter may be dim or slow to
respond. Wait until the display becomes visible before
selecting any training level. Even though the LCD screen
might be dim or slow to respond when you push the
Nick or Constant button, the transmitter will still function
properly. In the occurrence of extremely cold weather, the
LCD screen might take a moment to respond causing the
intensity level to freeze at that current level. If you turn
the Rheostat Dial, the level on the screen may not change
but the actual intensity from the receiver will change in
agreement with the dial. In this situation, it is ideal to
either wait until your transmitter is back in working order
before emitting a correction or while holding the Constant
button down, slowly turn the Rheostat Dial while watching
your dog’s reaction. Do not turn the Rheostat Dial rapidly,
because the receiver will emit a static correction based on
the level of the Rheostat Dial, which might not be
correctly reflected on the LCD screen.

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Transmitter Indicator Light (LED Window)
The transmitter LED indicator light is located near the
Rheostat Dial. It will flash every 4 seconds when the
transmitter has been turned on. The color of the light
indicates the status of battery life. It flashes green when
the battery is fully charged and turns to amber when the
battery is at medium charge. It is acceptable to charge
your unit even at medium charge without any damage
incurred to your receiver. When the transmitter indicator
emits a blinking red light, the battery needs to be
recharged.
Green = full charge
Amber = medium charge
Red = needs charge

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Transmitter Battery Charging Receptacle & Rubber Plug
Located on the backside of the transmitter, the charging
receptacle is covered by a rubber plug. Insert one end
of the battery charging cable into the receptacle to
charge the battery. After charging is completed, close the
receptacle with its rubber plug to make sure dirt or water
does not get inside.

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The transmitter for the Dogtra 3500NCP Super-X
single dog unit has four buttons (one on the face of the
transmitter, two on the left side and one on the right side).
Nick Button
The Nick button is located on the top of the left side of the
handheld transmitter. When the Nick button is pressed,
the receiver emits a single rapid pulse of electrical
stimulation.
Constant Button
The Constant button is located on the bottom of the left
side of the handheld transmitter. Pressing the Constant
button gives continuous stimulation as long as the
button is pushed, for up to 12 seconds. If the button
is not released after 12 seconds, the stimulation will
automatically turn off as a safety feature. The receiver
will be ready to be reactivated once the button has been
released.
Nick
Constant
Pager
On/Off
Button
Dogtra 3500NCP Super-X Series (1-dog)
TRANSMITTER BUTTON FUNCTION

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Pager Button
The Pager button is located on the face of the transmitter.
Pressing it will give a vibration for as long as the button is
pressed, for up to 12 seconds.
On/Off Button
The on/off button is located on the right side of the
transmitter. To turn the transmitter on, hold the button
until the LCD screen illuminates. To turn the transmitter
off, press the button until the screen is off. To turn the
LCD back light on and off, shortly press the on/off button.

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The Dogtra 3502NCP Super-X two-dog unit has five
buttons and a toggle switch on the transmitter. Two on
the face of the transmitter, two on the left side, and one
on the right side.
Nick & Constant Toggle Switch
Located on the face of the transmitter is a toggle switch.
The toggle switch has a setting for Nick and another for
Constant. The color-coordinated buttons (orange for
the orange receiver and gray for the black receiver) will
implement the desired stimulation based on the toggle
switch setting. When either the orange or gray stimulation
button is pressed and the toggle is set on Nick, the
receiver emits a single pulse of electrical stimulation.
When you press either the orange or gray stimulation
button and the toggle is set on Constant, the receiver
emits a continuous stimulation as long as the button is
pressed, for up to 12 seconds. If the button is not released
after 12 seconds, the stimulation will automatically turn
off as a safety feature. The receiver will be ready to be
reactivated once the button has been released.
When you press either the orange or gray stimulation
button, and the toggle is set on “Constant”, the receiver
1st Dog
Nick &
Constant
(Gray
Button)
2nd Dog Nick
& Constant
(Orange
Button)
Nick/Constant
Toggle Switch
On/Off Button
1st Dog Pager
(Gray Button)
2nd Dog Pager
(Orange Button)
Dogtra 3502NCP Super-X Series (2-dog)

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emits a continuous stimulation as long as the button
is pushed, for up to 12 seconds to the corresponding
receiver. If the button is not released after 12 seconds, the
stimulation will automatically turn off as a safety feature.
The receiver will be ready to be reactivated once the
button has been released.
Pager Button
The Pager buttons are located on the face of the
transmitter. The orange button corresponds with the
orange receiver and the gray with the black receiver.
Pressing it will give a vibration as long as the button is
pressed, for up to 12 seconds.

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DESCRIPTION OF RECEIVER PARTS
Collar
Strap
Contact
Points
Battery
Charging
Receptacle &
Rubber Plug
LED
Indicator
Light
On/Off Magnetic
Red Dot