Dormakaba M Series User manual

User'sManual
M-seriesLock

1
Dear user,
Thanks for purchasing our dormakaba smart lock!
Before using the product, please read the user's manual carefully and keep
it properly.
We are so honored that you become our user. Before using the product, we
strongly recommend you to read the instruction manual first in order to make
sure the good using experience. Our company does not bear any liabilities if
you suffer from any losses from improper operations of the lock according to
the user's manual. The instruction manual is only applicable to use
methods, operating conditions and environmental requirements of M5/M6
smart lock. It does not mean actual configurations and interfaces of the
software and hardware, and the actual configurations shall be subject to the
purchased products and packing list.
To improve performance and reliability of components and complete
machine, we may modify hardware or software of the products, which may
result in differences between the physical device and the instruction manual.
However, the using of products won't be affected. Your understanding is
much appreciated.

Contents
1How to Use
AdminPINCodeSetting
HowtoEnterMenu
FactoryReset
DeleteallUsersInformation
MenuFlowChart
FingerprintRegistration
CardRegistration
PINCodeRegistration
UnlockingMethods
CollectFingerprint
BluetoothAPP Downloading
EnableBluetoothAPP
BindDevice
DeviceManagement
ViewDeviceInformation
BluetoothKeySharing
CheckMessages
LanguageSetting
BluetoothFunctionPreview
NetworkAccessingPreparations
AddDoorLock
ViewingDeviceInformation
CheckMessages
SettingFunction
ZigbeeAPPFunctionPreview
LocktheDoorfromInside
VistorMode
PrivacyMode
2
4
4
5
5
6
11
11
12
13
14
15
15
16
17
18
19
20
20
21
23
23
24
25
26
26
29
29
PassageMode 30
30

3
SafetyRugulations
Troubleshooting
Warranty Service
WarrantyCard
ServiceRecordsTable
Certificate of Approval
Installation Receipt
Emergency Use
How to Replace Batteries
Precautions forusing Batteries
UseofEmergencyPowerSupply
2
3
4
User'sPermissionsAssignmentTable
User'sPermissionsLevel
ProductionFunctionConfigurations
31
32
31
AlarmFunction 33
34
34
34
42
41
40
39
38

HowtoUse
1
4
Ope n t he fi n ger p rint
cover;
‚Place admin fingerprint
on the fingerprint reader
Thisuser's manual only introduces theoperation methods of product and does not list
the product hardware and software configurations. Functionsanddesignofthe
productsaresubjecttochangewithoutpriornotice.
The admin PIN code, admin fingerprint and admin cardonly have admin function
and can't be used to open the door.
Wa ke u p t h e
keyp a d;
‚Input PIN code and
press the # button
Byad m in P I Ncode
Swi p e the c a rd
in fro n t o f t he
re a der
Admin PIN Code Setting
Re move th e
batt e r y cover
Thedefault admin PIN code 00123456.
After installation and commissioning of the door lock, please change the
default admin PIN code as soon as possible.
The PIN code is consisted of random 6-12 digits.
Press the [M]
button for about
10 seconds
Input the PIN
code again and
press the #
button
Input 6-12
digits new PIN
code and press
the # button
1234
How to Enter Menu
Byad m infi n ger p ri n t Byad m in ca rd
123
Note
Warning
Note

HowtoUse
1
Allusers' fingerprints, PINcodesandcardswillnolongerbeexistingafter
successfullydeletingalluserinformation.
The admin PIN code won't be affected by deleting all users' information.
Press [E] button
for about 10
seconds.
Input 6-12 digits
admin PIN code and
press # button
23
Remove the
battery
1
FactoryReset
After factoryreset, the registered fingerprints, cards, remote controls and
Bluetooth users willbe cleared and the database bank only contains the default
admin PIN code 00123456.
After resetting successfully,the lock will restore to default setting.
13
2
Remove the
battery
cover
Simultaneously
press [M] and [E]
button on rear
lock for 5
seconds
Select the
language
based on voice
guide and press
#button
4
Input 6-12
digits admin
PIN code and
press #
button
5
Note
Delete all Users Information
Note

Menu Flow Chart
6
1HowtoUse
1. Fingerprint management (Input menu number and
press [#] button to manage)
1
1#
Fingerprint
management
In flow chart, user needs to input the number and characters to enter
the menu. For example, for” “the user needs input
[#] to enter the fingerprint management interface (The same as below).
SOS user and SOS fingerprint are available only when wireless communication
function is on.
GeneralfingerprintuserID:10-79,temporaryfingerprintuserID:80-89,
SOS fingerprintuserID:90-99,andadminfingerprintuserID:00-09;
Onenumberonly correspondstooneuser.
#
1
2
11
1
2
4
Finger p r i n t
Registration
General Fingerprint
Registration Input User ID
Input User ID
Input User ID
Input User ID
Press a Finger on the
Fingerprint Reader
Press a Finger on the
Fingerprint Reader
Press a Finger on the
Fingerprint Reader
Press a Finger on the
Fingerprint Reader
Temporary Fingerprint
Registration
SOS Fingerprint
Registration
Admin Fingerprint
Registration
Delete an Individual
Fingerprint
Input the User ID
You Want to Delete
Delete all
Fingerprints
Delete all General
Fingerprints
Delete all Temporary
Fingerprints
Delete all SOS
Fingerprints
Delete all Admin
Fingerprints
1
1
1
1
1
1
1
2
1
2
3
3
3
4
# # #
##
##
##
##
##
#
#
#
#
#
#
#
Note
[1] and

1HowtoUse
11
2. Card Management(Input menu number and press [#] to manage)
1
2
#
#
#
#
#
Card
Registration
General Card
Registration Input User ID
Input User ID
Input User ID
Input User ID
Swipe card on the
Card Reader
Swipe card on the
Card Reader
Swipe card on the
Card Reader
Swipe card on the
Card Reader
Temporary Card
Registration
SOS Card
Registration
Admin Card
Registration
Delete an
Individual Card
Input the User ID
You Want to Delete
Delete all
Cards
Delete all
General Cards
Delete all
Temporary Card
Delete all
SOS Card
Delete all
Admin Card
SOS user and SOS card are available only when wireless communication function is on.
General card user ID:10-79, temporary card user ID: 80-89, SOS card user ID : 90-
99, and the admin card user ID: 00-09. Please swipe the card in front of the the
reader,distance between them should be within 10mm.
11
1
2
2
3
3
3
2
4
4
##
#
#
#
#
##
##
#
#
#
#
#
Note
#
#
#
#
#
7

General PIN code userID:01-07, activation PIN code userID: 08, SOS PIN
userID:09 ,and the admin PIN userID:code is 00. The activation PIN code is used
for remote unlocking by Zigbee APP, and default code is the last 6 digits of the
lock serial number.
The PIN code consists 6-12 digits. You can follow the voiceguideto input the PIN
code.Any numbers added before (after) the correct PIN code called scramble
code,the PIN code and scramblecodecannotexceed32digits.
SOSPINcodeandSOSuserareavailableonlywhenwirelesscommunication
functionison.
1HowtoUse
3. PIN Code Management (Input menu number and press [#] to manage)
11
1
Activation PIN
Code Registration2
3
###
PIN Code
Registration
General PIN
Code Registration Input User ID
Input User ID
Input User ID
Input the PIN Code
Twice in a Row
Input the PIN Code
Twice in a Row
Input the PIN Code
Twice in a Row
SOS PIN Code
Registration
Delete an Individual
PIN Code
Input the User ID
You Want to Delete
Delete all
PIN Codes
Delete all General
PIN Codes
Delete all Activation
PIN Codes
Delete all SOS
PIN Codes
#
#
#
# #
#
#
#
#
##
# #
#
#
#
#
11
1
2
2
2
3
3
Note
8

1HowtoUse
The wireless communication will be automatically opened after installation
if the lock is equipped with wireless module.
4.WirelessCommunicationSetting((Input menu number and press [#] to manage)
 
Binding user ID: 00-09.
1
1#
Bluetooth function
setting
1
#
Zigbee function
setting
1
#
Turn on
1
2#
Turn off
Ubind the mobile
phone
2
1
1
4##
Input the user ID
#
Turn on
1
2#
Turn off
1
Note
9

1
System Setting (Input menu number and press # to manage)
5.
The combined fingerprint and PIN code can only be user’s fingerprint and PINcode, one
use can be combined only once and combined users can only be deleted in combination.

HowtoUse
1
1
1
1
1
1
5
#
#
#
#
#
#
#
#
#
Volume Setting
Language Setting Chinese
English
Double Authentication
Setting
PIN Code + Fingerprint
Registration
Fingerprint
Identification
Input PIN
Code
Fingerprint + Fingerprint
Registration
Fingerprint A
Identification Fingerprint B
Identification
Delete Double
Authentication Input User ID
1
2
2
2
2
3
3
1
1
1
##
#
#
#
High
Medium
Low
Mute
1
2
3
4
Note
10
#

Press[1]/[2],
[3]/[4]and[#]
1
Fingerprint Registration
Press [1] and
[#]
Enter the
menu 2Press [1] and
[#]
34
Input 2-digit
user ID and
press [#]
5Collect fingerprint
for 3 times
6
1
Card Registration
Press[2]and
[#]
Enter the
menu
2Press[1]and
[#]
3Press[1]/[2],
[3]/[4]and[#]
4
Input 2-digit
userIDand
press [#]
5Swipethecard
6
1
HowtoUse
11

PIN Code Registration
Press [3] and
[#]
2Press [1] and
[#]
3Press [1] / [2], [3]
/ [4] and [#]
4
Input 2-digit
userID and
press the [#]
5Input the PIN code
twice and press [#]
6
1
1HowtoUse
Enter the
menu
12

1
Open the cover to awake
fingerprinter reader;
‚Verify the registered
fingerprint;
ƒPressdownthehandleto
openthedoor.
 Swip the
registered card；
‚Press down the
handle to open
the door.
Unlocking via
card
12
Unlocking Methods
UnlockingviaMechanical Key
Insert the key and rotate totheend.
‚Press down the handle to open the door.
The alarm may be triggered if the mechanical key is usedto
unlock.
The lock is made of class-C mechanical anti-theft cylinder
with high secruty. Please keep the mechanical key in a
safe place for future usage.
6
Fingerprint and PIN code
combination
Fingerprint + fingerprint
combination
45
Open the cover and verify the fingerprint;
‚Input 6-12 digit PIN code and press
# button;
ƒPress down the handle toopen the door.
Open the cover and verify
the fingerprint;
‚Verify another fingerprint;
ƒPress down the handle to
open the door.
á
á
Wake up the keyboard;
‚Input 6-12 digit PIN code
and press [ #] ;
ƒPress down the handle
to open the door.
Unlocking via
PIN code
3
HowtoUse
Unlocking via
fingerprint
Note
13

Bluetooth Unlocking (optional)
8
 Shake to unlock:
Enter the device interface,
shake the mobile phone and
the smart lock will be
unlocked successfully.
‚Single touch to unlock via
APP: Enter the device
interface, click the unlocking
icon ' ' to unlock.

Correct Wrong
Fingerprintregistrationand
authenticationareavailableonlywhen
thefingerprintcollectionindicatorison.
Unlocking via interior Handle
7
Press the safety button and
press down the handle to
open the door.
The lock with safety handle
(optional):
For the lock without safety
handle:
press down the handle
to open the door.
1
9
Zigbee Wireless Unlocking (optional)
One-key unlocking button:
Enter the activation code at
the lock end, thenAPP will
receive aremote unlocking
request .Click theunlock
button,thelockwillbe
unlockedwithin 30
seconds.
‚Shaketounlock:
Enter the activation PIN
code at the lock end,thenAPP
willreceivea remote
unlocking request.
Shake your mobile
phone on the device list
interface,thelockwillbe
unlocked within 30 seconds.
HowtoUse
Collect Fingerprint
Wrong
Wrong
Correct Wrong
Note
14

Enable the APP and enter the login interface, then click “Change the Login
Model” and authenticate user by password, gesture or fingerprint, ensuring
the Bluetooth function in phone is turned on. You can enter device management
automatically after successful login.

Switch to Gesture Login Switch to Fingerprint Login
Enable your mobile to scan QR Code above to download APP
Installation Package.

‚ After entering the downloading interface, select the market matching your
mobile system including Google Play, App Store, Huawei Market and Xiaomi
Market.
ƒFollowing the onscreen instruction “Open with Browser”, click any browser
in your mobile screen to download.
 „Enable the APP and login after successfully downloading and installing.
á
Google Play ios
Hu aw ei M ar ket Xi ao mi M ar ke t
Online Ser vice
Eable Bluetooth APP
Bluetooth APP Downloading (optional)
1HowtoUse
Note SmartLockAPPhereinafter
referred to as Bluetooth APP.
Switch to Password Login
15
Download the APP installation package
Login By Fingerprint Login By Fingerprint
Cancel
Cancel Cancel
Login By Gesture Login By Gesture
Login By password Login By password
Login By Gesture
Login By password
Login By Fingerprint
Please enter password
Login By Fingerprint Login By Fingerprint
Cancel
Cancel Cancel
Login By Gesture Login By Gesture
Login By password Login By password
Login By Gesture
Login By password
Login By Fingerprint
Please enter password
Login

1HowtoUse
Login by fingerprint must be supported by mobile, which is equipped with fingerprint
sensor and running Android 6.0 and IOS 8.0 or above.
If wrong password input for 3 times, the app will be locked for 30 seconds in Android
system, whereas in IOS system another login model must be employed.
Bind Device

á á
Bind icon
Enter the device interface and click the binding icon “+” onthebottom;
‚On the device binding interface, click the code scanning icon"",scan the QR code
on the battery cover and enter the mobile phone number and click “start binding”.
ƒWhen the APP sending request of binding and the lock prompts “In operation”,
press “M” button on the back lock body.
„Choose the default name or input a new name, following the onscreen instruction
“Please name this device” and click “save” button to confirm.

Note
16

Locking: enter management
Interface, and click
the lockingicon"".The smart
lock is successfully locked.
Refresh device information:
Enter device management interface and press one binding device until a selection
menu pops up. Click “Refresh Device Information” to synchronize the data in APP
and smart lock system.
1HowtoUse
Device Management
Unlocking: enter management
Interface and click
the locking icon " " . The
smart lock is unlocked.
Unbind the device:
Enter device management interface and press one binding device until a
selection menu pops up. Click “Unbind the Device” and then click“OK” to
delete the device from the APP device list.
Shake to Unlock:
Enter “Device Information” and shake your mobile to unlock.
To realize unlocking by shaking the mobile phone, the distance between the mobile
phone and the lock shall be within 10 m and they are connected successfully.
Note
17

View Device Information
Click the binding device after bound with the smart lock successfully.
Enter “Device Information” interface, you can view or change the lock name
and view the user list, capacity, bind list, current time, battery, product model,
firmware version, device number, date of manufacture, fingerprint module
version, BLE module version. ( Not all the datum can be displayed in one full page.
Please scroll the page to view the complete information.)
Synchronize Time: Enter “Device Information” interface, click “Current Time” to
finish time synchronization.
Binding list: Enter “Device Information” interface and click “Bind List” to display
the mobiles bound with the smart lock. Click the deleting icon “” on the right
of the user you want to delete and then click“Confirm” to confirm the operation.

1
á
HowtoUse

‚
The first mobile successfully bound with the smart lock is the administrator.Only the
administrator has the right to synchronize the time and unbind other devices on the
bind list.
Note
18
U

Bluetooth Key Sharing
Enter the device management interface, long press the connected device, pop
up a selection menu and click “Bluetooth key sharing”;
Choose the start date, time and valid period, and click “generates key”.
Click the sharing icon “ ”to share the new key to other users via email, Wechat,
QQ, etc. The receiver can input the key to open the door.

á á
á
‚
ƒ
Only the administrator is equipped with “Bluetooth Key Sharing” on the management
interface.
When single valid term is selected, only 10 Bluetooth key can be shared,10+ keys can be
shared but the door cannot be opened.
The shared keys will be valid within 24 hours; if you select other time ranges, the
Bluetooth key sharing is not restricted.
Note

ƒ
‚
1HowtoUse

19