Dormakaba BEST Wi-Q 45HQ User manual

1
Installation Instructions for
Wi-Q™ Technology 45HQ Mortise Locks
Contents
These installation instructions describe how to install
your 45HQ Mortise Lock. Topics covered include:
Preparing the door ........................................................1
Configuring and installing the mortise case..............3
Installing the trim...........................................................4
Completing the installation..........................................9
Patents
Products covered by one or more of the following patents:
6,720,861
1Identify holes to drill
1 Determine the lock function to be installed.
Caution: Determine the inside and outside, hand,
and bevel of the door.
2 See the Holes by Function table and Figure 1 to deter-
mine the holes to be drilled for the lock function.
Functions
DV TV
Holes by Function
Holes to drill I/S O/S I/S O/S
AForged trim
(2 holes)†Through door
Through
door
BHarness†Through
door
Through
door
CStandard cylinder ■■
DSensor & motor wire
(2 holes) ■ ■
FThumb turn ■
GTrim mounting (2 holes)‡
† Determine trim holes based on trim type.
‡ Because these holes pass through the mortise
pocket, it is recommended that each hole be drilled
separately rather than straight through.
Through
door
Through
door
HLever†† Through
door
Through
door
JDoor sensing channel (2
holes)
DO NOT
DRILL
See Figure
1
B
J
BA
C
F
H
DD
G
G
J
J
A
Figure 1 Identifying holes to drill
For hole sizes, see
the Q06 Template
(T82606).
BEST
a Product Group of dormakaba USA Inc.

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
BEST
a Product Group of dormakaba USA Inc.
Preparing the door
2
2Align templates
Note: If the door is a fabricated hollow metal door, deter-
mine whether it is properly reinforced to support the lock.
If door reinforcement is not adequate, consult the door
manufacturer for information on proper reinforcement.
For dimensions for preparing metal doors, see the Q03
Template—Installation Specifications for 45HQ Mortise
Locks (T82603).
1 Separate the four templates provided on the Q06 Tem-
plate—Installation Template for 45HQ Mortise Locks
(T82606).
2 Position one of the door edge templates on the door,
making sure that the lock case mortise shown on the
template aligns with the mortise pocket prepared in
the door.
3 Using the centerlines on the door edge template as a
guide, position the appropriate door template on each
side of the door. You need to take the bevel into
account. Tape the templates to the door.
3Center punch and drill holes
1 Center punch the necessary drill points. See the
instructions on the template.
2 Drill the holes.
Note 1: To locate the center of a hole on the opposite side
of the door, drill a pilot hole completely through the door.
Note 2: For holes through the door, it is best to drill half-
way from each side of the door to prevent the door from
splintering.
4Install door status switch
(optional for deadbolt TV function locks
only)
1 Position the shield on the door status switch with the
notch facing downwards (towards the mortise pocket).
Caution: Make sure the wires are not routed across
any sharp edges or over any surface that could
damage its sleeving.
Figure 2 Aligning the templates
Installation
template
Door edge
template
Centerline
Centerline
Figure 3 Installing the door status switch
Door
status
switch
Shield

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
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a Product Group of dormakaba USA Inc.
3
Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
Configuring & installing the mortise case
2 Feed the wires for the door status switch into the
door status switch hole and through the channel
into the mortise cavity and out through one of the
sensor and motor wire holes.
3 Press fit the door status switch assembly into the
door status switch hole.
5Rotate latchbolt (if necessary)
Note: If a function specific mortise case was ordered,
some steps for configuring the case have already been
performed at the factory.
1 Determine whether you need to rotate the latchbolt
to match the handing of the door.
Note: The angled surface of the latchbolt must con-
tact the strike when the door closes.
2 If you need to rotate the latchbolt, insert a flat blade
screwdriver into the latch access point approxi-
mately 1/2into the case and press to extend the
latch out of the case. See Figure 4.
3 Rotate the latchbolt 190 degrees (slightly past 180
degrees) and allow it to retract into the case.
6Position hub toggles (if necessary)
1 Check whether the hub toggles are in the proper
position for the lock. See the table below
and Figure 5.
Note 1: For LH & LHRB doors, the inside is the back
side of the case and the outside is the cover side of the
case. For RH & RHRB doors, the inside is the cover side
of the case and the outside is the back side of the case.
The cover is mounted to the case with four screws.
Note 2: Two RQE status switches are installed in the
mortise case. However, only the switch for the inside of
Hub toggle positions
Function
DV, TV
Hub toggle positions
Inside down (always
unlocked) &
outside up (lockable)
Figure 4 Rotating the latchbolt
Latch access point
Hub toggle
Figure 5 Positioning hub toggles
Hub toggle

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
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a Product Group of dormakaba USA Inc.
Installing the trim
4
the lock needs to be connected. Before you install the
mortise case in the door, determine whether you need
to connect the ‘Case Side’ pair of RQE wires or the
‘Cover Side’ pair of RQE wires, based on the handing of
the door.
2 To change the position of a hub toggle, remove the
toggle screw, move the toggle into the desired
position, and re-tighten the screw.
7Install mortise case
1 Drill the holes for the case mounting screws.
2 Insert the mortise case into the mortise cavity, while
feeding the sensor and motor wires into the mortise
cavity and out the two sensor & motor wire holes to
the inside of the door as shown in Figure 7.
Note: The armored front of the mortise case self-
adjusts to the door bevel.
3 Secure the mortise case with the case mounting
screws.
8Install trim mounting plates
1 Insert the outside trim mounting plate through the
door and mortise case.
2 Position the inside trim mounting plate opposite
the outside trim mounting plate and screw them
securely in place.
Caution: Do not overtighten the trim mounting
plate screws. Overtightening may damage the
locking mechanism.
3 By temporarily installing a lever, test the lock to
make sure that it doesn’t bind.
Figure 7 Installing the mortise case (inside of door)
Sensor & motor
wire holes
Mortise case
Mortise cavity
Case
mounting
screws
Sensor wires
and motor
wires
Figure 8 Installing the trim mounting plates
Outside
mounting
plate
Inside
mounting
plate

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
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a Product Group of dormakaba USA Inc.
5
Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
Installing the trim
9Install concealed cylinder & core
1 Use a cylinder wrench to thread the cylinder into
the mortise case so that the groove around the cyl-
inder is even with the door surface as shown in Fig-
ure 8.
Caution: A malfunction can occur if the cylinder
is threaded in too far.
2 Secure the cylinder in the mortise case with the cyl-
inder retainer screw.
3 Insert the control key into the core and rotate the
key 15 degrees to the right.
4 With the control key in the core, insert the core into
the cylinder.
5 Rotate the control key 15 degrees to the left and
withdraw the key.
Caution: The control key can be used to remove
cores and to access doors. Provide adequate
security for the control key.
10 Install trim hole insert and bushing
1 Insert the trim hole insert into the upper trim hole
on the outside of the door, as shown in Figure 9.
2 Insert the bushing into the harness hole on the out-
side of the door, as shown in Figure 9.
Figure 8 Installing the concealed cylinder
Cylinder
retainer
screw
Outside of door
Figure 9 Installing the trim hole insert and bushing
Trim hole insert
Bushing

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
BEST
a Product Group of dormakaba USA Inc.
Installing the trim
6
11 Route wire harnesses and position
outside escutcheon
1 From the outside of the door, feed the motor con-
nector, battery connector, and sensor connectors
through the harness hole.
Caution: When routing the connectors, make
sure the harnesses are not routed across any
sharp edges or over any surface that could dam-
age their sleeving or wire insulation.
2 Perform these steps:
a Firmly press the outside escutcheon in position
on the door. The core should be flush with the
outer surface of the escutcheon.
b If necessary, adjust the cylinder depth plus or
minus one turn so that the core is flush with the
outer surface of the escutcheon.
c Secure the cylinder in the mortise case with the
cylinder clamp screw.
4 Rest the outside escutcheon on the door by insert-
ing the trim studs into the trim holes.
12 Install fire plate
1 From the inside of the door, feed the wiring
through the fire plate harness hole.
2 Position the fire plate on the door so that the inside
mounting plate fits through the square opening in
the fire plate.
3 Insert the two counter sunk mounting screws into
the holes at the top and bottom of the fire plate.
4 Tighten the mounting screws until the fire plate is
securely mounted to the door.m
Outside
escutcheon Outside of door
Figure 10 Feeding the wire harness connectors through
the harness hole
Motor
connector
Sensor
connectors
Battery
connector
Harness
hole
Antenna
Figure 11 Installing the fire plate
Inside of door
Mounting
screws
Antenna
wire

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
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a Product Group of dormakaba USA Inc.
7
Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
Installing the trim
13 Connect wire harnesses
1 From the inside of the door, make the following
2 Insert the plastic wire tie through the mounting clip
and secure the wires as shown in Figure 12.
Note: It is physically possible to connect the key over-
ride sensor connector from the mortise case to the bat-
tery connector from the wire harness. To avoid this
mistake, connect only the connectors with matching
wire colors.
Caution: When making the motor connection
and sensor connections, make sure:
◆there are no loose wire connections where the
wires are inserted into the connectors
◆the connectors are firmly mated
connections:
Wire connection Colors No. of
wires
No. of
pins
Motor Yellow-gray 2 2
Gray 2 3
Blue 2 3
Orange-brown 2 3
Key override sensor
Deadbolt sensor
RQE
Door sensing White 2 2
Latchbolt sensing Purple 2 2
Figure 12 Routing the wires
Route wire
harness on
the left side
of the fire
plate.
Mounting
clip and
wire tie Dress wires so
that wire con-
nectors are
mated here.
Use electric
tape to affix
them as
needed.
Antenna
wire

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
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a Product Group of dormakaba USA Inc.
Installing the trim
8
14 Install bottom cover
(inside escutcheon)
1 Position the battery wires above the side tabs and
against the side of the fire plate, as shown in
Figure 13.
2 Optional for Thumb Turn option only: Make sure
that the Thumb Turn is in the upright position, as
shown in Figure 13.
3 Making sure that the cover does not pinch the
wires, guide the bottom cover over the chassis onto
the fire plate.
Note: Phillips Type 2 and T20 Torx options are avail-
able for the cover mounting screws.
Inside of door
Figure 13 Installing the bottom cover
Bottom
cover
Cover
screws
Battery wires
Thumb turn
(optional)
Antenna wire

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
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a Product Group of dormakaba USA Inc.
9
Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
Completing the installation
15 Install battery holder
1 Position the battery wires against the fire plate
side wall, as shown in Figure 14.
2 Slide the battery holder behind the fire plate
side tabs until it rests on the bent battery holding
tabs.
Caution: When routing the battery wires, make
sure the wires are not routed across any sharp
edges or over any surface that could damage
their sleeving or wire insulation.
3 Connect the battery pack to the battery connector
on the wire harness.
Caution: When connecting the battery pack,
make sure:
16
◆there are no loose wire connections where the
wires are inserted into the connectors.
◆the connectors are firmly mated.
Install inside and outside levers
1 Unscrew the inside spindle one full turn to allow the
spindles to turn freely.
2 With the handle pointing toward the door hinges,
insert the outside lever and spindles assembly into
the lock from the outside of the door.
3 Slide the inside lever onto the inside spindle and
secure it with the set screw.
4 Making sure that the core is positioned properly in
the outside escutcheon (DV and TV function Locks
only) and the escutcheons are aligned properly on
the door, tighten the escutcheon mounting screws.
Note: If a core is not available, you can use the cylin-
der wrench to help you align the core opening in the
escutcheon.
5 Turn the levers to check that they operate
smoothly.
Inside of door
Figure 14 Installing the battery holder
Battery holder
Battery wires
Battery
wires
Battery holding
tabs
Antenna
wire
Figure 15 Installing the levers
Location
of set
screw
Inside of door
SpindlesSpindles
Outside ofOutside of door

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
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a Product Group of dormakaba USA Inc.
Completing the installation
10
17 Install top cover
(inside escutcheon)
1 Connect the antenna to its mating connector.
2 Place the top cover against the door and above the
fire plate. Slide the top cover down toward the bot-
tom cover as shown in Figure 17.
Caution: As you slide the top cover onto the fire
plate, feed the antenna wire down into the bot-
tom cover. Be sure not to pinch the antenna
wire on the bottom cover as you slide the top
cover into place.
3 Use two cover screws to secure the cover to the side
of the fire plate, as shown in Figure 17.
Note: Phillips Type 2 and T20 Torx options are avail-
able for the cover mounting screws.
18 Install mortise case faceplate
1 Secure the mortise case faceplate to the mortise
case with the faceplate mounting screws.
2 Check the lock for proper operation.
Figure 16 Inside view of top cover
Top cover
Antenna wire
Figure 17 Installing the top cover
Inside of door
Wireless
cover
Cover screws
Antenna
wire
Outside of door
Figure 18 Installing the mortise case faceplate
Mortise
case
faceplate
Faceplate
mounting
screws

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
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a Product Group of dormakaba USA Inc.
11
Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
Completing the installation
Figure 19b Positioning the strike
19 Install strike box and strike plate
1 Insert the strike box into the mortise in the door
jamb. Place the strike plate over the strike box and
secure the strike with the screws provided.
2 Check the position of the auxiliary bolt against the
strike plate.
Caution: The auxiliary bolt must make contact
with the strike plate. The auxiliary bolt dead-
locks the latchbolt and prevents someone from
forcing the latch open when the door is closed.
If the incorrect strike is installed, a lock-in can
occur.
Note: The recommended gap between the door and
jamb is 1/8
Figure 19a Installing the strike box and strike plate
Strike
boxwith
magnet
Strike
plate
Door jamb
Make sure to
position the
magnet at
the top.
Strike plate
Auxiliary bolt

Installation Instructions for Wi-Q™ Technology 45HQ Mortise Locks
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a Product Group of dormakaba USA Inc.
12
Testing the lock
©2019 a Product Group of dormakaba USA Inc.
T82623/Rev F 3108931 ER-7991-12 November 2019
20 Test lock
For 45HQ Locks with keypad
To test the lock for proper operation before the lock is
programmed, follow these instructions:
1 Press 1234.
2 Press #.
The green light flashes and the locking mechanism
unlocks.
3 Turn the lever and open the door.
For all other locks:
To test the lock for proper operation before the lock is
programmed, use the temporary operator card that
came with the lock. This card is for temporary use only.
After permanent cards have been programmed for the
lock, the temporary card should be deleted.
1 Use the temporary operator card to activate the
lock.
Note: If the lock has a proximity card reader, it may
have already been activated by the presence of an
object near the card reader.
2 Use the temporary operator card to access the lock.
The green light flashes and the locking mechanism
unlocks.
3 Turn the lever and open the door.
If the mechanism doesn’t unlock, refer to the following
table. For additional troubleshooting instructions, see
the Service Manual.
For all locks
1 Insert and turn the key to unlatch the door.
For all TV function locks
2 From the inside of the door, turn the turn knob and
make sure that the deadbolt operates properly.
LEDs Sounder You should
Single
red flash —
Red
flashes
3 short
tones
Green
flashes —
— —
Use the card at a moderate speed.
Use the temporary operator card
provided with the lock.
Check the motor connection.
Check the battery connection.