Eaton Cutler-Hammer PanelMate ePro PS Series User manual

PanelMate®ePro PS Family
Users Guide
Operator Interface Business
811 Green Crest Drive
Westerville, OH 43081
Eaton Corporation

Preface
Information in this manual is subject to change without notice and
does not represent a commitment on the part of Eaton Electrical Inc.
Permission is granted to duplicate this material without modification
only for your use or the internal use of other members of your
company or your agents to assist you in the use and servicing of
products purchased from Eaton Electrical. No permission is granted
to modify this material or include this material in a compilation.
RESTRICTED RIGHTS LEGEND
Use, duplication, or disclosure by the Government is subject to
restrictions set forth in paragraph (b)(3)(B) of the Rights in Technical
Data and Computer Software clause of DAR 7-104.9(a).
Contractor/Manufacturer is Eaton Corporation, Operator Interface
Business, 811 Green Crest Drive, Westerville, OH 43081.
TRADEMARKS
PanelMate, Cutler-Hammer, Eaton and ePro Canvas are either
federally registered trademarks or trademarks of Eaton Corporation.
Commercial brand names (trademarks) of products of
manufacturers or developers, other than Eaton Corporation or its
affiliates, that appear in this manual may be registered or
unregistered trademarks of those respective manufacturers or
developers, which have expressed neither approval nor disapproval
of Cutler-Hammer®products and services.
©2005 Eaton Corporation. All rights reserved.
Printed in the United States of America.
P/N 01-00526-00

Support Services 3
Support Services
The goal of Eaton is to ensure your greatest possible satisfaction with the operation of
our products. We are dedicated to providing fast, friendly and accurate assistance. That
is why we offer you so many ways to get the support you need. Whether it's by phone,
fax or e-mail, you can access Eaton’s support information 24 hours a day, seven days a
week. Our wide range of services is listed below.
You should contact your local distributor for product pricing, availability, ordering,
expediting and repairs.
Website
Use the Eaton Electrical website to find product information. You can also find
information on local distributors or Eaton’s Cutler-Hammer sales offices.
Website Address www.EatonElectrical.com
e-COM Support Center
Call the e-COM Support Center if you need assistance with placing an order, stock
availability or proof of shipment, expediting an existing order, emergency shipments,
product price information, returns other than warranty returns, and information on local
distributors or sales offices.
e-COM Support Center Voice: 800-356-1243 (8a.m.–6p.m. EST)
FAX: [phone]
After-Hours Emergency: 800-543-7038
(6p.m.–8a.m. EST)
e-TRC Technical Resource Center
If you are in the US or Canada, and have OI or PLC questions, you can take advantage
of our toll-free line for technical assistance with hardware and software product
selection, system design and installation, and system debugging and diagnostics.
Technical support engineers are available for calls during regular business hours.
e-TRC
Technical Resource Center
(support for OI and PLC)
Voice:
• 800-809-2772 (8a.m.–5p.m. EST)
• 414-449-7100 (8a.m.–5p.m. EST)
FAX: [phone]
e-mail: [email protected]
After-Hours Emergency (Plant Down Only):
• 800-809-2772 (5p.m.–8a.m. EST)
• 414-449-7100 (5p.m.–8a.m. EST)

4 PanelMate ePro PS Users Guide
European PanelMate Support Center
This center, located in Zurich, Switzerland, provides high-level quality support and
product repair services for your PanelMate products. You will receive real-time technical
and application support.
European PanelMate Support
Center Voice: [phone] (9a.m.–5p.m. CET)
e-mail: [email protected]
Repair and Upgrade Service
Additional support is also available from our well-equipped Repair and Upgrade Service
department. If you have questions regarding the repair or upgrade of OI product, contact
your local distributor.
Repair and Upgrade Service
(support for OI) Voice:
• 800-809-2772 (8a.m.–5p.m. EST)
• 414-449-7100 (8a.m.–5p.m. EST)
FAX: [phone]
e-mail: [email protected]

Table of Contents 5
Table of Contents
Preface ________________________________________________________ 2
Support Services ________________________________________________ 3
Website.................................................................................................................3
e-COM Support Center ......................................................................................... 3
e-TRC Technical Resource Center.......................................................................3
European PanelMate Support Center...................................................................4
Repair and Upgrade Service.................................................................................4
Chapter 1: Getting Started with the PanelMate ePro PS ________________ 8
Introduction............................................................................................................... 9
Unpacking................................................................................................................10
PanelMate ePro PS Models....................................................................................11
PanelMate ePro PS Classic Documentation References ....................................11
Protect Mode ........................................................................................................... 12
Windows XP Embedded (XPE)............................................................................... 12
Image Loads............................................................................................................ 12
Preloaded Software................................................................................................. 13
Connectors & Ports ................................................................................................ 14
Chapter 2: Preparing the ePro PS for Online Use ____________________ 17
Powering Up Your ePro PS Unit............................................................................18
Power and Ground Instructions...........................................................................18
Steps to Preparing Your ePro PS Unit for Online Use.........................................20
Communicating to a PLC or Controller ...............................................................20
Preparing Your ePro PS for File Transfers...........................................................22
Connecting to Your ePro PS Via the Ethernet .................................................... 22
Connecting Windows 98 PCs to an ePro PS......................................................25
C/D Partitions......................................................................................................27
Installing Software..................................................................................................27
Types of Software That Can Be Installed............................................................28
Installing New OPC Server and Drivers..............................................................29
Installing OPC Drivers.........................................................................................29
Downloading and Running a Canvas Configuration (.ucf File)............................30

6 PanelMate ePro PS Users Guide
Downloading and Running a PanelMate Power Pro Configuration (.pps
File).....................................................................................................................30
Uninstalling Software ..........................................................................................31
Managing Accounts and Changing Passwords...................................................31
Modifying an Account Name and Password .......................................................32
Using the Auto Logon Feature............................................................................32
Chapter 3: Software Tools, Utilities and Programs ___________________ 33
Introduction............................................................................................................. 34
Status Bar Icons...................................................................................................... 34
Screen Brightness and Backlight Auto-Dimming................................................35
Protect Mode Save Program..................................................................................36
Calibrating the Touchscreen.................................................................................. 37
Calibrating Display Models..................................................................................37
Calibrating Blind Node Models............................................................................38
Changing Screen Resolution.................................................................................39
Chapter 4: Hardware Installation __________________________________ 40
Safety Considerations............................................................................................ 41
Installation Best Practices ..................................................................................... 41
Enclosure Selection................................................................................................ 42
Enclosure Rating.................................................................................................42
Enclosure Construction.......................................................................................42
Enclosure Sizing and Unit Positioning ................................................................43
Serial and Ethernet Communication Cable Selection, Shielding,
Grounding, and Termination.................................................................................. 46
RS232 Communications (COM1, COM2) ...........................................................46
RS422 Communications (COM1)........................................................................47
RS485 Multi-Drop Communications (COM1)...................................................... 49
Ethernet Communications...................................................................................50
Serial and Ethernet Cable Segregation and Placement ...................................... 51
Serial and Ethernet Cable Segregation...............................................................51
Cable Placement.................................................................................................51
Potential Problem Areas .....................................................................................52
Chapter 5: Troubleshooting ______________________________________ 53
Appendix A: Unit Dimensions ____________________________________ 55

Table of Contents 7
PanelMate ePro PS 8” Display Models Unit Dimensions .................................... 56
PanelMate ePro PS 10” Display Models Unit Dimensions .................................. 57
PanelMate ePro PS 12” Display Models Unit Dimensions .................................. 58
PanelMate ePro PS 15” Display Models Unit Dimensions .................................. 59
PanelMate ePro PS Blind Node Models Unit Dimensions...................................60
Appendix B: Specifications ______________________________________ 61
PanelMate ePro PS Specifications........................................................................62
Index _________________________________________________________ 65

8 PanelMate ePro PS Users Guide
Chapter 1: Getting Started with the PanelMate ePro PS
1
This chapter provides getting started information.
The following topics are discussed:
• Introduction
• Unpacking
• ePro PS models
• Windows XP Embedded (XPE)
• Protect Mode
• Connectors and Ports

Chapter 1: Getting Started with the PanelMate ePro PS 9
Introduction
The PanelMate ePro PS family is made up of high performance yet cost-effective
operator interface (OI) products. The ePro PS family carries on the PanelMate tradition
of performance in balance with ease of use. The ePro PS family sets the standard for
hybrid OI systems by combining the flexibility of Microsoft’s®Windows®XP Embedded
operating with the stability and reliability achieved through the solid-state hardware
design and exclusive Protect Mode™ that provides protection for the operating system
and software.
The ePro PS family provides the performance and flexibility of PC based operator
interfaces without the associated complexity of a PC on the plant floor. With integrated
high-speed Ethernet, serial ports, USB ports, removable CompactFlash®, PCMCIA and
an optional PCI expansion adapter, the ePro PS models can be adapted for a wide
variety of user requirements.
The ePro PS family of products are configured with the ePro Canvas®or ePro Canvas
Professional editing software. The ePro Canvas editor supports a modern suite of
graphical templates, called controls, for replacing hardwired panel devices such as
pushbuttons, indicator lights, bars, readouts, message displays, etc.
Whether replacing hard-wired pilot devices and pushbuttons or providing machine
control and even SCADA functions, the ePro PS family of products will fit from both a
form and functional standpoint.
The PanelMate ePro PS family of products includes:
• PanelMate ePro PS
• PanelMate ePro PS OD (Outdoor Series)
• PanelMate ePro PS EE (Enterprise Edition)
• PanelMate ePro PS Classic
A brief description of the OD, EE and Classic models is given below.
Throughout this manual, information provided about the PanelMate ePro PS family will
apply to all four PS models.
ePro PS OD
The PanelMate ePro PS OD (Outdoor Series) operator interface is designed for use in
outdoor applications. The OD models offer increased visibility in high ambient light,
increased temperature and shock specifications and UV resistance.
ePro PS EE
The PanelMate ePro PS EE (Enterprise Editions) operator interface is designed for end-
users that need more memory, faster processing or additional Windows XP Embedded
components and services to support large ePro Canvas applications or third-party
software.

10 PanelMate ePro PS Users Guide
ePro PS Classic
The PanelMate ePro PS Classic operator interface is designed for use by end-users that
are currently using the PanelMate Power Pro software and are ready for the new
PanelMate ePro PS hardware but are not quite ready to convert their PanelMate Power
Pro configurations to ePro Canvas applications. Since the PanelMate ePro PS Classic
OI supports the PanelMate Power Pro and PanelMate ePro PS Runtime software, the
user can utilize the PanelMate ePro PS Runtime software if and when they are ready.
The ePro PS Classic OI is based on the PanelMate ePro PS hardware models with the
addition of software and licenses that allow users to run the PanelMate Power Pro
Runtime software in addition to the three application kits (Document Viewer, Headline
Manager and Recipe Manager). The ePro PS Classic OI can be thought of as a
combination of the PanelMate ePro PS and the PanelMate ePro with the XE (without
Trending) and the OPC options. One difference is in the area of drivers: the ePro PS
Classic OI running PanelMate Power Pro configurations does not support native (non-
OPC) communication drivers but does support up to three OPC drivers simultaneously.
Unpacking
Carefully remove all equipment from the packing cartons and inspect all parts for
damage in shipment. Check packing cartons for all items shown on the packing list.
Keep the cartons and packing materials for future shipment.
If there is equipment damage due to shipment, report the damage to the carrier who
delivered the equipment.
Note: The Interstate Commerce Commission has a time limit on reporting concealed
damage.
Packing List
The PanelMate ePro PS units includes the following:
1. Qty 1 – PanelMate ePro PS unit
2. Qty 1 – Accessory kit which includes:
a) Qty 1 – Panel mounting hardware kit (Display models only)
b) Qty 1 – 3-pin power connector
c) Qty 1 – PanelMate ePro PS support CD
d) Qty 3 – Spare jumpers used to configure serial ports
e) Qty 1 – KEPServer_ePro CD-ROM (Classic models only)