Eaton LifeSense User manual

Eaton® LifeSense®Wireless System
Quick Setup Guide

2EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
LifeSense Wireless System
Quick Setup Guide
Each LifeSense kit contains:
These device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) The devices may not cause harmful interference, and
(2) the devices must accept any interference received,
including interference that may cause undesired
operation.
The user is cautioned these devices are intentional
radiators and changes or modifications not expressly
approved by the party responsible for compliance will
void the user’s authority to operate the equipment.
Per RSS-Gen, Section 7.1.3 This device complies with
Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2)
this device must accept any interference, including
interference that may cause undesired operation of the
device.
Suivant la section 7.1.3 du RSS-Gen, Cet appareil est
conforme avec la norme RSS d'Industrie Canada exempt
de licence. Son fonctionnement est soumis aux deux
conditions suivantes: (1) ce dispositif ne doit pas causer
d'interférences, et (2) cet appareil doit accepter toutes
les interférences, y compris celles pouvant causer un
mauvais fonctionnement de l'appareil.
• LifeSense hose assembly (1-100)
o Sensor assembly (one per hose assembly) -
FCC ID 2AABYS01; IC: 12063A-S01
o Protective sleeve (one per hose assembly)
• Wireless gateway/hose diagnostic unit (1) -
FCC ID 2AABYG01; IC: 12063A-G01
o Power cord (1)
o Programming cable (1–sold separately)
o WIFI antenna (1)
o Sensor antenna (1)
o Sensor Key Fob (2)
Table of Contents
Part Listing ................................................ 3 - 4
Safety Information............................................. 5
Hose Assembly Installation..................................... 6
Configuring a New Account ................................ 7 - 12
Configuring Ethernet Connection ........................... 13 - 15
Configuring WIFI Connection .............................. 16 - 18
Associating a Sensor with the Wireless Gateway (HDU). . . . . . . . . . 19
Sensor Status and Test ....................................... 19
Troubleshooting.............................................. 20
LifeSense Setup Information Form.......................... 21 - 22
IMPORTANT: Before you begin the installation of your
LifeSense system read through the safety instructions in
this guide. For more detailed instructions on installing your
system please refer to the complete LifeSense Assembly,
Installation and Service Manual (E-HOOV-TI001-E2) available
on Eaton's literature library (http://hydliterature.eaton.com/
literature/). Hard copies of the catalog are available through
Workflow One (WFO) using the Customer Connect portal,
Distributor Resources, Literature. If you are unable to access
the literature ordering site please contact WFO by calling
800-625-9100 or e-mailing [e-mail]
and WFO will walk you through the process.

3EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Part Listing
8
10
11 11
12
7
9
1
2
3
3
4
5
Sensor Type 2 (-16)Sensor Type 1 (-08 and -12)
2
4
6

4EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Item No. Qty. Req'd. Description Part Number Material
1 6 Nut FF91117C-33-01 Stainless Steel
2 1 Upper Shell* Assembly, -08 Size FF92117SU-08-01 Black Nylon
1Upper Shell* Assembly, -12 Size FF92117SU-12-01 Black Nylon
1Upper Shell* Assembly, -16 Size FF92117SU-16-01 Black Nylon
3 2 Gasket, -08 Size* FF92117C-36 Black Nylon
2Gasket, -12 Size* FF92117C-70 Black Nylon
4 1 Shell- Lower Half*, -08 Size FF92117C-48 Black Nylon
1Shell- Lower Half*, -12 Size FF92117C-57 Black Nylon
1Shell- Lower Half*, -16 Size FF92117C-63-01 Black Nylon/Overmold Gasket
5 6 Panhead Machine Screw, -08 & -12 Size FF91117C-68 Stainless Steel
6 6 Thread Rolling Screw, -16 Size FF91117C-71 Stainless Steel
7 1 Heat-Shrink Tubing For -08 FF91117PS-08 Polyolefin
1Heat-Shrink Tubing For -12 FF91117PS-12 Polyolefin
1Heat-Shrink Tubing For -16 FF91117PS-16 Polyolefin
8 1 Wireless Gateway/HDU Assembly FF92117-01 --
9 1 Power Cable FF92117C-140-02 --
10 1 Window Mount Antenna*, 433Mhz FF92117C-151-02 --
11 2 Key Fob FF92117KF-01 --
12 1 Window Mount Antenna*, Wi-Fi FF92117C-152-02 --
*Part not sold separately.
Part Listing

5EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Safety Instructions
The Eaton LifeSense system utilizes unique hose and
fittings (U.S. Patent No. 7,555,936 and 8,183,872). Only the
specified LifeSense hose and fittings can be used in this
system. DO NOT use other Eaton hose and hose fittings
(e.g., Aeroquip, Weatherhead, or SEL), or hose and hose
fittings supplied by another manufacturer with this system.
Eaton hereby disclaims any obligation or liability (including
incidental and consequential damages) arising from breach
of contract, warranty, or tort (under negligence of strict
liability theories) should other Eaton hose and hose fittings,
or hose and hose fittings supplied by another manufacturer
be used interchangeably with this system, or in the event
that production, assembly, or installation instructions for
each specified component of Eaton LifeSense are not
followed.
WARNING Failure to follow process and product
instructions and limitations could lead to premature hose
assembly failures, resulting in property damage, serious
injury or death.
WARNING Eaton LifeSense is designed to provide
advance warning of impending failures due to fatigue and
external abrasion. Eaton LifeSense is not designed to
provide advance warning of impending failure for every
failure mode. For example, failures due to an improper
crimp profile or improper installation of the terminal end to
the application will not be alerted by LifeSense.
WARNING Verify that the specified equipment is
depressurized before installing a hose assembly.
PREVENT UNAUTHORIZED OPERATION. Do not permit
anyone to operate the LifeSense system unless they
have been properly trained and have read and thoroughly
understand this manual.
PREVENT UNAUTHORIZED SALES, ASSEMBLY,
INSTALLATION AND SERVICE. Do not permit anyone to
sell, assemble, install or service LifeSense hose assemblies
and system unless they have been properly trained.
WARNING WEAR SAFETY GLASSES
1. Install the hose assembly into the application utilizing
standard hose routing practices.
2. All wiring terminals should be properly insulated to prevent
short circuits. All terminals should be of insulation grip
design to provide a reliable connection and to prevent
terminal fatigue.
3. Terminals that are connected where moisture may be
present should be of a moisture resistant design. Molded
insulators for ring terminals should be used. Molded
connectors/ insulators are recommended for use with
blade or pin type terminals.
4. The wireless gateway/hose diagnostic unit (HDU) shall
be mounted in a location that is easily viewable by the
equipment operator.
5. Never add another circuit or splice to the LifeSense power
cable.
6. Never puncture power cable insulation with a probe to
verify voltage.
7. Exposed ring terminals for the power supply circuit should
be protected from the environment. Dielectric grease is
recommended to prevent corrosion.

6EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Hose Assembly Installation
Step 1: Depressurize Hydraulic System
WARNING: Before installing any hose assembly first verify
the equipment has been properly depressurized.
For depressurization instructions please refer to the
equipment owner's manual for specific instructions.
Step 2:Turn Off Power Supply
Be sure power supply to the equipment is turned off. For
proper instructions refer to the equipment owner's manual
and/or utilize a certified electrician.
Step 3: Disconnect Existing Hose Assembly
Using the appropriate size wrench disconnect existing hose
assembly from equipment.
Step 4: Hose Assembly
LifeSense Kit(s) Purchased from Eaton: LifeSense kits
supplied by Eaton include complete hose assemblies with the
protective sleeve and sensor installed.
Certified LifeSense Distributors: Only certified LifeSense
Distributors are authorized to make LifeSense hose
assemblies. For detailed LifeSense hose assembly
instructions refer to the LifeSense Assembly, Installation and
Service Manual (E-HOOV-TI001-E2).
Step 5: Install LifeSense Hose Assembly
Note: Utilize standard hose routing and plumbing practices.
Starting at one end of the LifeSense hose assembly attach
hose to equipment. Torque terminal end nut to the required
torque specifications.
Refer to Eaton Aeroquip or Weatherhead master catalogs for
proper torque specifications by terminal type and size.
Step 6: Configure Wireless Gateway/Hose Diagnostic Unit
(HDU)
Proceed to page six (6) of this guide for instructions on how
to configure the wireless gateway (HDU) to the network on
which it will communicate.
After successful configuration proceed to step seven (7)
below.
Step 7: Install Wireless Gateway/Hose Diagnostic Unit
(HDU)
Mount the wireless gateway (HDU) in a location that is easily
visible to the equipment operator using adhesive Velcro strips
or mounting screws.
WARNING: The wireless gateway (HDU) must be installed
inside a vehicle cab or other protective area that shields it
from the effects of an external environment.
Step 8: Connect Antennas to Wireless Gateway (HDU)
Thread the WIFI and sensor antennas onto the respectively
labeled brass antenna adapters found on the wireless
gateway (HDU).
Step 9: Connect Wireless Gateway (HDU) to Power Source
WARNING: The power cable must be connected to a 12- or
24-volt DC power source. Before proceeding ensure the
power source is turned off. Connecting to a power source
should only be performed by someone with knowledge and
training in electrical systems and principles.
Connect the power cable to a 12- or 24-volt DC power source.
Turn power supply back on to the equipment following the
equipment owner's manual instructions.
Step 10: Wireless Gateway (HDU) Cycle Check
The power light on the diagnostic unit will illuminate
green when power is supplied to the unit. The unit takes
approximately one (1) minute to start up.
Step 11: Re-pressurize the hydraulic system.
For system pressurizing instructions please refer to the
equipment owner's manual for specific instructions.

7EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)
Required items:
• Personalcomputerorlaptop
• Internetconnection
• Wirelessgateway/hosediagnosticunit(HDU)
• Gatewayprogrammingcable(soldseparately)–
Eaton part number FF92117C-140-01
• Powercord(providedwithgateway)
• Antennas(providedwithgateway)
• LifeSensesetupinformationform(seepages20-21)
IMPORTANT: Prior to beginning the wireless gateway (HDU)
configuration process be sure to have filled out the wireless
LifeSense setup information form found on pages 20 and 21.
Gathering the necessary information, such as the NIST and
DNS IP addresses on which the gateway will be configured,
will make the configuration process much easier to
accomplish efficiently and successfully. Also, be sure to have
the computer connected to the Internet before proceeding
with the configuration process.
After successfully connecting to the Internet, begin by
downloading the LifeSense Installation and Configuration
Wizard onto the personal computer or laptop you will be using
to configure the wireless gateway (HDU). You can locate and
download the wizard by going to http://portal.lifesensehose.
com. You will find a link entitled Download Install Wizard in the
upper-right corner of the frame, just under the main header.
Save the application onto your desktop or another location on
your hard drive that makes the most sense for you.
After you have successfully downloaded the wizard double
click the application icon to launch the program. Step-by-step
screens will guide you through the configuration process.
The wizard’s Welcome screen begins by asking you to select
whether you are an end user or a distributor. If you are the
end user and are installing the gateway onto your company’s
network click on the “I am an Eaton LifeSense customer and
will be installing my own gateway.” This will take you to the
discovering gateway screen.
If you are an Eaton distributor and are facilitating the
installation of the gateway onto your end user customer’s
network click on the “I am an Eaton LifeSense distributor and
will be installing a gateway for my customer.”
If you've chosen "I am an Eaton Lifesense distributor.....", you
will be asked to sign in to your account. Upon the completion
of your certification training, Eaton customer service will
have set up your account and you should have received a
confirmation email. In that email is your username (your email
address) and the initial password for logging in. Enter your
username and initial password into the respective fields and
click the Log in button.
Note: You can change your initial password by logging in to
the LifeSense web portal (http://portal.lifesensehose.com/).
On the dashboard page under the Change Password tab is
where you can modify your password.
If your login credentials are accepted you should receive
a message on the screen stating your LifeSense account
credentials have been verified and your company name should
appear in the Distributor Name field. Click Next.
Example:

8EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
If your credentials are not accepted please contact your
respective Eaton customer service representative for
assistance.
Discovering theWireless Gateway (HDU)
Before proceeding with discovering the wireless gateway
(HDU), you will need to connect the programming cable to
the wireless gateway (HDU). Next, connect the power cable
to the programming cable. Then connect the power cable to a
12- or 24-volt power source. Lastly, connect the programming
cable to the serial port on the computer.
GATEWAY
CONNECTOR
POWER CORD
POWER CONNECTOR
SETUP CABLE
PC
CONNECTOR
CABLE 1
CABLE 2
Note: If your computer does not have a serial port, a RS232
serial to USB adapter may be required. IP connect both
antennas to the gateway. Click the Discover Gateway button.
A pop-up message similar to the one shown below will
appear if the installation wizard has successfully discovered
the gateway. Click OK.
Note: If you need to go back to previous screens at any
time throughout the configuration process you may do so
by clicking the back arrow. Arrow location within the wizard’s
screen varies by web browser.
If the wireless gateway (HDU) is not successfully discovered,
check to ensure the power cable is fully inserted into the port
and there is power to the wireless gateway (HDU). Next,
verify the programming cable is fully seated in the wireless
gateway (HDU) and port on the computer.
If this does not result in the wireless gateway (HDU) being
discover you may have a bad programming cable or faulty
wireless gateway (HDU). Contact Eaton tech support for
guidance.
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)

9EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Configuring a New LifeSense Account
Select the option “I do not have a LifeSense account.”
You will need to create a username and password for the
account. In the field entitled Customer Name type the name
of the customer or company for which the account is being
created.
When all fields have been populated, click Next.
In the Load Configuration Values portion of the wizard you will
input various values needed to set up the wireless gateway
(HDU) on the network on which it will operate. Click Continue
with a New Configuration.
Read through the information provided on the next screen
which will guide you on how you should set up and identify
each LifeSense system. The more detailed information that is
included the easier it will be for you to quickly identify, locate,
and service components within each LifeSense account in the
future. After reading and comprehending the information, click
Next.
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)

10 EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
In the equipment information screen you will input information
that will describe the piece of equipment on which the
wireless gateway (HDU) will be installed. Note the wizard
will automatically insert the Gateway ID number for you. Tab
through the fields to input the equipment number (e.g. vehicle
identification number or model number), its serial number if
applicable, and a description of the equipment. After adding
the requested information, click Next.
Example:
The Configure Account - Regions screen allows you to set up a
region(s) for a LifeSense account. Inputting regional information
will aid in quick identification of which region a piece of
equipment is located. Once you’ve input the requested data,
click Next.
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)

11EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
In the Configure Account - Sites screen you will input
information to help you identify the site (e.g., truck depot)
within a region where the equipment is located. Click Next
after you have completed filling out each of the required fields.
Example:
The Contacts and Alerts screen is where you input the list
of individuals that should receive alert notifications from the
LifeSense system. To add a new contact click the Add button.
Clicking the Add button will bring up the contact screen
where you will input the name and contact information – text
message and email addresses – as well as selecting the types
of alerts the contact will receive.
When inputting a text message address, this will not be
the contact’s mobile phone number, rather it is their mobile
number along with provider’s syntax for delivering text
messages from devices other than another mobile phone. If
you hover the cursor of your mouse over the *Hint text to the
right of the Text Msg Address field it will give you examples of
the proper addresses for several carriers.
If a particular cellular service provider/carrier is not listed you
may need to contact their customer service department to
obtain their specific text message syntax.
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)

12 EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Example:
When you are finished inputting the contact information, click
the Save Contact button.
You should see a pop-up message stating that your contact
information has been added. Click OK.
If you need to add more contacts, input each additional
contact’s information, clicking Save Contact and OK after each
subsequent entry.
Upon clicking the Close button on the Contact input screen
you should see all of the contacts you loaded in the Contacts
and Alerts screen.
Click the Next button to proceed to the Gateway Settings –
Common Settings screen.
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)

13EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Note: Be sure to have gathered the information listed in the
Internet setup portion of the Wireless Setup Information
Form. The NIST and DNS IP addresses as well as the network
information needed for the internet connection is critical for
the upcoming steps.
In this series of screens you will be entering the network
address information for which the wireless gateway (HDU)
will be configured to transmit data to the server on which the
LifeSense customer web portal resides.
Input the NIST and DNS IP addresses that will be used on the
network and then select if the wireless gateway (HDU) will be
connecting to the Internet via Wi-Fi or Ethernet.
Click Next.
Note: DHCP is usable; however, if a company wants to
assign a static IP address to the wireless gateway (HDU) this
information will need to be acquired from the company’s IT
department.
Configuring Ethernet Connection
Select DHCP or enter the static IP address, route, net mask
and Wi-Fi net mode assigned.
Click Next.
Sensor Settings
Each wireless LifeSense sensor has a ten digit unique
identification number located on the top of the sensor. This is
so you will know exactly which sensor within the LifeSense
system is issuing an alert. It’s in the Sensor Settings screen
where you will input each sensor ID, either manually, or by
loading them from a comma delimited file.
Manual Input
Type the unique sensor ID in the given field, then tab over to
the Sensor Location field, and type in a description of where
the hose assembly is located on the equipment. When all
sensors have been inputted click Next.
Loading from a File
If you are loading the sensors from a file click on the “Load
from file” button which will bring up a screen from which you
can select a comma delimited file on your computer, or on
an external storage device connected to your computer (e.g.,
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)

14 EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
USB thumb drive or memory stick), for upload. When the
sensor data is successfully loaded click Next.
Configuring with No Sensors
You may also elect to skip configuring the sensors to the
wireless gateway (HDU) if you would prefer to add them at a
later time; to do so, check the box next to Configure with no
sensors. Click Next.
The wizard is now able to configure the wireless gateway
(HDU) and customer account. If you would like to review
the information you’ve input before configuring the wireless
gateway (HDU) click on the Review Selections button.
A popup screen will appear listing the setting selections
you’ve made for the gateway. If you are satisfied with the
selections you’ve made click the Configure button.
If you need to make changes, click the Cancel button, then
use the back button to navigate to the applicable screen(s)
where you need to make your modifications.
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)

15EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
When you are completely satisfied with your selections click
on the Configure Gateway button.
If your configuration is successful you will receive the
following message screen. If you would like to save a file
of your account configuration click on the Save Wizard
Configuration button, doing so will bring up a Windows
Explorer screen where you can chose to save the .ini file on
your computer or external storage device.
Click Finish to exit the LifeSense installation wizard
application.
To verify the gateway you have just configured is successfully
communicating to the Eaton server open your Internet
browser and navigate to the LifeSense web portal by typing
the following address (http://portal.lifesensehose.com) into
the address or URL field.
This will take you to the main login page of the LifeSense web
portal. Login using your username (Eaton customer number)
and password as provided by Eaton customer service.
If the gateway is communicating properly to the server you
should see the wireless gateway (HDU) identification number
and all of the sensors that are associated with that gateway
appearing in the Alert and Sensor Status screens.
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)

16 EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Configuring by WIFI
Note: Be sure to have gathered the information listed in the
Internet setup portion of the Wireless Setup Information
Form. The NIST and DNS IP addresses as well as the network
information needed for the internet connection is critical for
the upcoming steps.
In this series of screens you will be entering the network
address information for which the wireless gateway (HDU)
will be configured to transmit data to the server on which the
LifeSense customer web portal resides.
Input the NIST and DNS IP addresses that will be used on the
network and then select if the wireless gateway (HDU) will be
connecting to the Internet via Wi-Fi or Ethernet.
Click Next.
Note: DHCP is usable; however, if a company wants to
assign a static IP address to the wireless gateway (HDU) this
information will need to be acquired from the company’s IT
department.
Configuring Wi-Fi Connection
Click Next.
Enter the SSID and Passphrase for the Wi-Fi Networks. One is
required but up to three may be entered.
Insert the WIFI network settings for the network on which the
LifeSense gateway will be configured. To obtain the network’s
SSID and passphrase information you will need to contact the
customer’s/end user’s IT department. Once you have input
the required information click Next.
Sensor Settings
Each wireless LifeSense sensor has a ten digit unique
identification number located on the top of the sensor. This is
so you will know exactly which sensor within the LifeSense
system is issuing an alert. It’s in the Sensor Settings screen
where you will input each sensor ID, either manually, or by
loading them from a comma delimited file.
Manual Input
Type in the unique sensor ID in the given field and then tab
over to the Sensor Location field and type in a description
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)
Select DHCP or enter the static IP address, route, net mask
and Wi-Fi net mode assigned.

17EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
of where the hose assembly with sensor is located on the
equipment. When all sensors in the system have been
inputted click Next.
Loading from a File
If you are loading the sensors from a comma delimited file
click on the “Load from file” button which will bring up a
screen from which you can select a comma delimited file on
your computer, or on an external storage device connected
to your computer (e.g., USB thumb drive or memory stick),
for upload. When the sensor data is successfully loaded click
Next.
Configuring with No Sensors
You may also elect to skip configuring the sensors to the
gateway if you would prefer to add them at a later time; to
do so, check the box next to Configure with no sensors. Click
Next.
The wizard is now able to configure the gateway and
customer account. If you would like to review the information
you’ve input before configuring the gateway click on the
Review Selections button.
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)

18 EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
A popup screen will appear listing the setting selections
you’ve made for the gateway. If you are satisfied with the
selections you’ve made click the Configure button.
If you need to make changes, click the Cancel button, then
use the back button to navigate to the applicable screen(s)
where you need to make your modifications.
When you are completely satisfied with your selections click
on the Configure Gateway button.
If your configuration is successful you will receive the
following message screen. If you would like to save a file
of your account configuration click on the Save Wizard
Configuration button, doing so will bring up a Windows
Explorer screen where you can chose to save the .ini file on
your computer or external storage device.
To verify the gateway you have just configured is successfully
communicating to the Eaton server open your Internet
browser and navigate to the LifeSense web portal by typing
the following address (http://portal.lifesensehose.com) into
the address or URL field.
This will take you to the main login page of the LifeSense web
portal. Login using your username (Eaton customer number)
and password as provided by Eaton customer service.
If the gateway is communicating properly to the server you
should see the wireless gateway (HDU) identification number
and all of the sensors that are associated with that gateway
appearing in the Alert and Sensor Status screens.
Click finish to exit the Lifesense installation wizard application.
Wireless Gateway (HDU)
Configuration
(LifeSense Installation Wizard)

19EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Associating a Sensor with the Wireless Gateway (HDU)
In order to extend battery life the sensor comes from the
factory in “shelf mode.” It needs to be associated with the
gateway and put into a normal run mode.
After associating the sensor to the gateway through the
installation wizard, place the magnet of the key fob into the
round mating hole on the top of the sensor for one (1) second.
The LED light will flash three (3) times if successful.
To uninstall a sensor and put it back into “shelf mode,” hold
the key fob over the sensor for 17-18 seconds. The LED light
will flash three (3) times.
Sensor Status andTest
To check the status of a hose, or clear an alert on the sensor,
hold the key fob over the sensor for 6-7 seconds.
If the hose and connection are good, the LED will illuminate
solid for five (5) seconds, and will then clear any errors stored
on the sensor.
If the hose needs to be replaced, the LED will flash fast for
five (5) seconds. The error will not be cleared.
If the connection to the hose is bad, the LED will flash slowly
for five (5) seconds and the error will not be cleared.
To force the sensor to communicate with the gateway, hold
the key fob over the sensor for one (1) second. The LED light
will flash two (2) times.
Wireless Gateway (HDU)
Sensor Association

20 EATON LifeSense Wireless System Quick Setup Guide E-HOOV-II002-E July 2014
Troubleshooting
Issue Steps
The wireless gateway (HDU) OK LED does not turn green. If no LEDs are illuminated check the power supply.
If the other LEDs are illuminated the wireless gateway
(HDU) is still initializing. This process should be complete
within two (2) minutes.
If the OK LED light does not come on after the two-minute
power cycle the wireless gateway (HDU) needs to be
replaced.
The sensor fails to associate with the wireless gateway
(HDU).
Verify the wireless gateway (HDU) has power, the antennas
are properly installed, and the OK LED is green.
Verify the correct sensor UID was entered. If not rerun the
installation wizard.
Make sure the sensor was not previously installed by unin-
stalling it with a 15-second magnet event and retry the
association.
An installed sensor quits reporting. If a low voltage alert was previously received replace the
sensor.
Do a one (1) second magnet event on the sensor and verify
the LED illuminates. If not replace the sensor.
The wireless gateway (HDU) does not report to the back
end server.
Verify the wireless gateway (HDU) has power, the antennas
are properly installed, and the wireless gateway (HDU) OK
LED is green.
Verify the wireless gateway (HDU) information is correct
through the customer web portal or installation wizard.
Verify the wireless gateway (HDU) connection to the back-
end server using the installation wizard.
When discovering the wireless gateway (HDU) in the instal-
lation wizard, a pop-up message is received stating, the
wireless gateway (HDU) has been previously configured.
Running the install wizard on a previously configured gate-
way opens this window to reconfigure or troubleshoot
issues.
Under the Options section within the pop-up window,
select the “Send a Message to the LifeSense portal to test
communications” option.
In the “Test Gateway Configuration” screen click on the
Begin Test button to test the communications and verify it
passes. If it does not pass close out of this screen.
Closing out will bring back the previous screen. Select
“Show me the current gateway configuration settings”
option. Verify the settings are correct. If not reconfigure the
wireless gateway (HDU).