Eaton i-on Series User manual

i-on Next Generation
Security System
Engineering Guide
Issue 1
Control unit software version 5.0

Page ii
© Eaton’s 2016
The information, recommendations, descriptions and safety notations in this document are based on Eaton Corporation’s (“Eaton”)
experience and judgment and may not cover all contingencies. If further information is required, an Eaton sales office should be
consulted. Sale of the product shown in this literature is subject to the terms and conditions outlined in appropriate Eaton selling policies
or other contractual agreement between Eaton and the purchaser.
THERE ARE NO UNDERSTANDINGS, AGREEMENTS, WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OTHER THAN THOSE SPECIFICALLY SET OUT IN ANY
EXISTING CONTRACT BETWEEN THE PARTIES. ANY SUCH CONTRACT STATES THE ENTIRE OBLIGATION OF EATON. THE
CONTENTS OF THIS DOCUMENT SHALL NOT BECOME PART OF OR MODIFY ANY CONTRACT BETWEEN THE PARTIES.
In no event will Eaton be responsible to the purchaser or user in contract, in tort (including negligence), strict liability or other-wise for
any special, indirect, incidental or consequential damage or loss whatsoever, including but not limited to damage or loss of use of
equipment, plant or power system, cost of capital, loss of power, additional expenses in the use of existing power facilities, or claims
against the purchaser or user by its customers resulting from the use of the information, recommendations and descriptions contained
herein. The information contained in this manual is subject to change without notice.
About this Guide
This guide is a document for people who need to install or configure an i-on "Next
Generation" intrusion system. The guide provides:
Information about the capabilities of the i-on control units.
Installation advice.
Detailed information about options in the Installer menu.
Detailed connection information is provided in the installation instructions provided with
each device.
Other Publications
The following additional publications are available:
i-on Administrator's Guide - Provides detailed information about how to set and
unset the system, manage alarms, omit zones, set up users, test the system and
carry out other administration tasks.
i-on Quick User Guide - Provides an overview of how to set and unset the system
for end users.
i-on Web Browser Interface Setup Guide - Explains how to configure the system
using the web interface.
SMS Command Messaging User's Guide - Describes how end users can control
the system using SMS text commands (e.g. to set or unset the system).
Separate installation instructions for each hardware device (e.g. control unit and
keypads).

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Contents
About this Guide............................................................................................................... ii
Other Publications............................................................................................................ ii
Chapter 1: Introduction ..................................................................................1
Introduction to i-on Next Generation control units............................................................1
Summary of features ....................................................................................................1
System architecture and supported peripherals...............................................................3
System bus...................................................................................................................3
Part-setting and partitioned modes...............................................................................4
Keypads........................................................................................................................4
Alarm communicators...................................................................................................6
Detectors (zones) .........................................................................................................7
Expanders ....................................................................................................................8
Outputs.........................................................................................................................8
Control unit USB and Ethernet ports.............................................................................9
Sounders......................................................................................................................9
Loudspeakers.............................................................................................................10
Cameras.....................................................................................................................10
Remote power supplies..............................................................................................10
Remote controls..........................................................................................................10
Other supported radio devices....................................................................................11
Chapter 2: Planning the Installation............................................................12
Choosing the installation locations.................................................................................12
General requirements.................................................................................................12
Control unit.................................................................................................................12
Keypads and proximity readers..................................................................................12
External sirens............................................................................................................13
Checking power availability............................................................................................13
Worked example.........................................................................................................14
Detector (zone) wiring types...........................................................................................14
Fully Supervised Loop (FSL) ......................................................................................14
4-wire CC....................................................................................................................15
2-wire CC....................................................................................................................16
Checking cable requirements.........................................................................................16
Screened cable...........................................................................................................16
Cable segregation.......................................................................................................16
Cable configuration and length...................................................................................16
Bus termination...........................................................................................................17
Voltage drop...............................................................................................................17
Using remote power supplies.........................................................................................18
Chapter 3: Getting Started ...........................................................................19
About the user interface.................................................................................................19
Entering text ...............................................................................................................19
Initial power-up procedure..............................................................................................20
Entering the Installer menu ............................................................................................22
Entering the Installer menu from a keypad .................................................................22
Saving changes..........................................................................................................22

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Code lockouts.............................................................................................................22
Transferring to another keypad...................................................................................23
Using Downloader or the web interface......................................................................23
Exiting the Installer menu...............................................................................................23
Resetting (defaulting) the system...................................................................................24
Restoring control unit factory defaults.........................................................................24
Resetting device addresses........................................................................................24
Defaulting access codes.............................................................................................24
Chapter 4: Addressing and Zone Numbering ............................................25
Bus device addresses....................................................................................................25
Bus device address for devices that communicate through a radio expander............25
Output addresses...........................................................................................................26
Detector addresses and zone numbering.......................................................................26
On-board wired detectors...........................................................................................27
On-board radio detectors............................................................................................27
Detectors attached to an expander.............................................................................28
Chapter 5: Installer Menu Map.....................................................................31
Chapter 6: Detectors/Devices Menu............................................................41
Detectors........................................................................................................................41
Add/Del Detectors.......................................................................................................41
Program Zones...........................................................................................................41
Address Bus Device.......................................................................................................50
Re-scanning the bus...................................................................................................51
Wired Expanders............................................................................................................52
Address Bus Device ...................................................................................................52
Edit Expander.............................................................................................................52
Delete Expander.........................................................................................................53
Enable Expander........................................................................................................53
Replace Expander......................................................................................................54
Radio Expanders............................................................................................................54
Wired Keypads...............................................................................................................54
Address Bus Device ...................................................................................................54
Edit Keypad................................................................................................................54
Delete Keypad............................................................................................................56
Enable Keypad ...........................................................................................................57
Replace Keypad .........................................................................................................57
Radio Keypads...............................................................................................................57
i-rk01...........................................................................................................................57
KEY-RKPZ..................................................................................................................59
External Sirens...............................................................................................................60
Add/Del Siren..............................................................................................................60
Edit Siren....................................................................................................................60
Internal Sounders...........................................................................................................61
Add/Del Sounder ........................................................................................................61
Edit Sounder...............................................................................................................61
WAMs.............................................................................................................................61
Cameras.........................................................................................................................61
IP Cam 1.....................................................................................................................62
Chapter 7: Outputs Menu .............................................................................63
Radio Outputs................................................................................................................63

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Add Outputs................................................................................................................63
Edit Outputs................................................................................................................63
Wired Outputs................................................................................................................70
Panel ..........................................................................................................................70
Plug-By Outputs.............................................................................................................70
Plug-by outputs on an EXP-PSU................................................................................71
Custom Outputs .............................................................................................................71
Example......................................................................................................................71
Chapter 8: Setting Options and Partitions Menus.....................................72
About these menus ........................................................................................................72
Full Set, Part Set and Partition options...........................................................................72
Name..........................................................................................................................72
Exit Mode....................................................................................................................72
Settle Time .................................................................................................................74
Exit Time.....................................................................................................................74
Entry Time ..................................................................................................................74
Alarm Response.........................................................................................................74
HUA Response...........................................................................................................74
PZ Unset Response....................................................................................................75
PZ Set Response........................................................................................................76
PZ Reset Time............................................................................................................76
Siren Delay.................................................................................................................77
Siren Time ..................................................................................................................77
Strobe on Set..............................................................................................................77
Strobe on Unset..........................................................................................................77
Part Set Exit Mode......................................................................................................78
Pt.set Settle Time .......................................................................................................78
Part Set Exit Time.......................................................................................................78
Pt.set Entry Time........................................................................................................78
Pt.set Alarm Resp.......................................................................................................78
Pt.set Siren Delay.......................................................................................................78
Pt.set Siren Time........................................................................................................78
Pt.set Final Exit...........................................................................................................78
Pt.set Entry Route.......................................................................................................78
Pt.set Strb Set.............................................................................................................78
Pt.set Strb Unset.........................................................................................................78
Full Set Link ...................................................................................................................78
Remote Set ....................................................................................................................79
Exit Mode....................................................................................................................79
Exit Time.....................................................................................................................79
Local Set on ER..........................................................................................................79
Calendar Set..................................................................................................................79
Add Event...................................................................................................................80
Edit Event...................................................................................................................81
Delete Event...............................................................................................................81
Add Exception.............................................................................................................81
Edit Exception.............................................................................................................81
Delete Exception.........................................................................................................81
Deferring Calendar Setting .........................................................................................81
Setting Faults..............................................................................................................82

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Chapter 9: System Options Menu ...............................................................83
Wired Zone Type............................................................................................................83
User Access...................................................................................................................83
HUA Keys Active ........................................................................................................83
Quick Set....................................................................................................................83
Quick Omit..................................................................................................................84
User Code Reqd.........................................................................................................84
2 Way Replies.............................................................................................................84
2 Way Set Instant .......................................................................................................84
Duress Enable............................................................................................................84
Terminated Set...........................................................................................................84
User Reset.....................................................................................................................85
Zone Alarms ...............................................................................................................85
Zone Tampers ............................................................................................................85
System Tampers.........................................................................................................85
Confirmation...................................................................................................................86
Confirmation Mode .....................................................................................................86
Confirmation Time ......................................................................................................86
After Entry...................................................................................................................87
Entry Keypad Lock......................................................................................................87
Sounder On................................................................................................................87
Siren On .....................................................................................................................88
Unconfirmed Reset.....................................................................................................88
Confirmed Reset.........................................................................................................89
HUA Confirm Time......................................................................................................89
Tamper as Tamper Only.............................................................................................89
Masking..........................................................................................................................89
Alarm response when the system is unset .................................................................90
Alarm response when the system is set .....................................................................90
Mask Override................................................................................................................91
Language.......................................................................................................................91
Shunt Groups.................................................................................................................91
Restore Defaults.............................................................................................................92
Staged Defaults..........................................................................................................92
Factory Defaults..........................................................................................................92
Installer Name................................................................................................................93
Installer Code.................................................................................................................93
Keypad Text...................................................................................................................93
Remote Needs Entry......................................................................................................93
Remote Entry Part Set ...................................................................................................93
RKP Needs Entry...........................................................................................................94
RKP Entry PrtSt..............................................................................................................94
HUA Response ..............................................................................................................94
PZ Unset Response.......................................................................................................94
PZ Unset Response.......................................................................................................94
PZ Reset time ................................................................................................................94
Auto Rearm....................................................................................................................95
Panel Loudspeaker ........................................................................................................95
Volume .......................................................................................................................95
Partitions.....................................................................................................................95
Entry Alarm Delay ..........................................................................................................95
Abort Time......................................................................................................................95

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Supervision ....................................................................................................................96
Jamming.........................................................................................................................96
Force Set........................................................................................................................97
Tamper Omit ..................................................................................................................97
CSID Code.....................................................................................................................97
Silence Alerts.................................................................................................................98
Mains Fail Delay.............................................................................................................98
External PSUs ............................................................................................................99
Set Time & Date...........................................................................................................100
SNTP Time Sync..........................................................................................................100
Panel Tamper Return...................................................................................................100
Level 4 Updates ...........................................................................................................101
Panel Upgrade.............................................................................................................101
Chapter 10: Communications Menu..........................................................102
Contacts.......................................................................................................................102
ARC Reporting.............................................................................................................102
Call Mode .................................................................................................................102
Telecomms Priority...................................................................................................102
Recipients.................................................................................................................103
Account Numbers.....................................................................................................103
Report Type..............................................................................................................103
Fast Fmt Channels ...................................................................................................103
CID/SIA Events.........................................................................................................105
Restorals ..................................................................................................................109
Burg Comms Rearm.................................................................................................109
21CN FF Ack Time...................................................................................................109
Send Tamp As Burg .................................................................................................109
Dynamic Test Call.....................................................................................................109
Static Test Call..........................................................................................................110
Unset Comms...........................................................................................................110
Speech Dialler..............................................................................................................110
Call Mode .................................................................................................................111
Messages.................................................................................................................111
Triggers ....................................................................................................................112
Destinations..............................................................................................................112
Call Acknowledge.....................................................................................................112
SMS .............................................................................................................................112
Outgoing...................................................................................................................112
Incoming...................................................................................................................113
PSTN SMS ...............................................................................................................114
Email............................................................................................................................114
Call Mode .................................................................................................................114
Messages.................................................................................................................115
Triggers ....................................................................................................................115
Destinations..............................................................................................................115
Server.......................................................................................................................115
Line Fail Response.......................................................................................................115
Line Fail Delay .............................................................................................................116
IP Network (Own).........................................................................................................116
Web Server...............................................................................................................116
Downloader ..............................................................................................................117
M2M Interface...........................................................................................................117

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IP Address................................................................................................................117
IP Subnet Mask ........................................................................................................117
Gateway IP Address.................................................................................................117
DNS IP Address........................................................................................................117
Module Ethernet .......................................................................................................117
GPRS Module...........................................................................................................118
Dynamic DNS...............................................................................................................118
Downloading ................................................................................................................119
Account.....................................................................................................................119
Connection Type.......................................................................................................119
Rings to Answer........................................................................................................120
Answer On One Ring................................................................................................120
Access Mode............................................................................................................120
Phone Book..............................................................................................................121
IP Network................................................................................................................121
Secure Callback........................................................................................................121
Modem Baud Rate....................................................................................................121
Remote Servicing .....................................................................................................122
Chapter 11: Test Menu................................................................................123
Sirens and Sounders....................................................................................................123
Ext. Radio Sirens......................................................................................................123
Wired Sirens.............................................................................................................123
Wired Keypads .........................................................................................................123
KEY-RKPZ................................................................................................................123
Internal Sounders .....................................................................................................123
Wired Keypad...............................................................................................................123
Radio Keypads.............................................................................................................124
i-rk01.........................................................................................................................124
KEY-RKPZ................................................................................................................124
Expanders....................................................................................................................124
Radio and wired expanders......................................................................................124
EXP-PSUs................................................................................................................124
Walk Test.....................................................................................................................125
Zone Resistances.........................................................................................................126
Signal Strengths...........................................................................................................126
Outputs.........................................................................................................................127
Radio/Wired/Plug-by/Expander Outputs...................................................................127
Comms Channels.....................................................................................................127
Remotes.......................................................................................................................128
User Hold Up Alarms....................................................................................................128
Prox Tags.....................................................................................................................128
ARC Reporting.............................................................................................................128
Speech Dialler..............................................................................................................129
SMS .............................................................................................................................129
Email............................................................................................................................129
PSU Current.................................................................................................................129
Locate Bus Device .......................................................................................................129
Chapter 12: View Log Menu.......................................................................130
Mandatory and Non-Mandatory Log Events.................................................................130
How the Log Displays User Identities...........................................................................130
Downloader and the Log..............................................................................................131

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Logging Tamper Events...............................................................................................131
Logging Software Updates...........................................................................................131
Chapter 13: About Menu.............................................................................132
Panel............................................................................................................................132
Expanders....................................................................................................................132
Keypads.......................................................................................................................132
Comms.........................................................................................................................132
Panel Ethernet..........................................................................................................132
Module......................................................................................................................133
Zone Mapping..............................................................................................................133
Zone Numbers..........................................................................................................133
Zone Addresses........................................................................................................133
Appendix A: ARC Communication Formats ............................................134
Fast Format..................................................................................................................134
Contact ID....................................................................................................................134
SIA 1, SIA 2, SIA 3 and Extended SIA 3 ......................................................................135
Extended SIA3 V2 ....................................................................................................135
Appendix B: System Maintenance ............................................................136
Inspections...................................................................................................................136
Replacing or removing devices ....................................................................................136
Removing a plug-on module.....................................................................................136
Removing a bus device permanently........................................................................136
Replacing a bus device.............................................................................................137
Using LEDs for Bus Diagnostics ..................................................................................137
Appendix C: Log Messages .......................................................................138
Introduction ..................................................................................................................138
Log messages..............................................................................................................138
Email error messages...............................................................................................142
TCP/IP error messages................................................................................................143
Overview of the SSL-relevant messages .....................................................................144