Eaton i-on Compact User manual

i-on Compact
Security System
Administration and User Manual
Issue 1
Control unit software version 5.03

Page ii
© Eaton 2017
The information, recommendations, descriptions and safety notations in this document are
based on Eaton Corporation’s (“Eaton”) experience and judgment and may not cover all
contingencies. If further information is required, an Eaton sales office should be consulted.
Sale of the product shown in this literature is subject to the terms and conditions outlined in
appropriate Eaton selling policies or other contractual agreement between Eaton and the
purchaser.
THERE ARE NO UNDERSTANDINGS, AGREEMENTS, WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR
MERCHANTABILITY, OTHER THAN THOSE SPECIFICALLY SET OUT IN ANY EXISTING
CONTRACT BETWEEN THE PARTIES. ANY SUCH CONTRACT STATES THE ENTIRE
OBLIGATION OF EATON. THE CONTENTS OF THIS DOCUMENT SHALL NOT BECOME
PART OF OR MODIFY ANY CONTRACT BETWEEN THE PARTIES.
In no event will Eaton be responsible to the purchaser or user in contract, in tort (including
negligence), strict liability or other-wise for any special, indirect, incidental or consequential
damage or loss whatsoever, including but not limited to damage or loss of use of equipment,
plant or power system, cost of capital, loss of power, additional expenses in the use of existing
power facilities, or claims against the purchaser or user by its customers resulting from the use
of the information, recommendations and descriptions contained herein. The information
contained in this manual is subject to change without notice.
Compliance Statement
The i-on Compact control unit is:
Suitable for use in systems designed to comply with PD6662:2010 at Grade 2 and
environmental class II.
Suitable for use in systems designed to comply with the requirements of EN50131-3 at
Grade 2 and environmental class II.
Compliant with the requirements of EN50131-6:2008 at Grade 2 and environmental
class II.
When an appropriate communicator is enabled, the control unit is compliant with EN 50136-1.
It allows the alarm transmission system to meet the performance requirements of EN 50131-
1:2006 ATS 2 provided that:
a) The equipment is installed in accordance with the installation instructions.
b) The communications link is functioning normally.
If the installer selects a non-compliant configuration, they must remove or adjust compliance
labelling.
Warning: Mains voltages are present inside control unit. No
user serviceable parts inside.

Page iii
Contents
Compliance Statement ........................................................ ii
Chapter 1: Introduction ..............................................1
About this manual......................................................1
About the control unit.................................................1
System Peripherals .................................................... 4
Full and part setting ...................................................5
About users and user types .........................................5
User access codes .............................................................. 6
Installer access .................................................................. 6
Chapter 2: Setting and Unsetting ................................7
Introduction.............................................................. 7
Setting and unsetting from the control unit ....................7
Setting from the control unit................................................ 7
Quick-setting from the control unit ....................................... 9
Unsetting from the control unit ............................................ 9
Using a two-way keyfob-style remote control................ 10
Setting the system using a remote control .......................... 11
Unsetting the system using a remote control ....................... 11
Querying the set/unset status using a remote control ........... 12
Starting a Hold Up Alarm (HUA) ......................................... 12
Using a one-way remote control ................................. 12
Setting from a one-way remote control ............................... 13
Unsetting from a one-way remote control ........................... 13
Using a one-way radio keypad ................................... 14
Setting from a one-way radio keypad ................................. 14
Unsetting from a one-way radio keypad .............................. 15
Using SMS command messaging................................. 15
Using SecureConnect™ ............................................. 15
Chapter 3: Managing Alarms .....................................16
Alarm types and sounds............................................ 16
Other alarm actions.................................................. 17
Silencing, acknowledging and resetting alarms.............. 18
Installer resets ................................................................ 19
Accidental alarms..................................................... 20
Viewing alerts ......................................................... 20
Chapter 4: User Menu Options...................................22
User Menu Map........................................................ 22
Entering and exiting the user menu............................. 23
Entering text........................................................... 24
Omitting zones ........................................................ 24
Managing users ....................................................... 25
Changing your access code or assigned devices ................... 26
Adding users ................................................................... 26
Editing users ................................................................... 28
Deleting users ................................................................. 29

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Viewing the log........................................................ 29
User numbers .................................................................. 30
Testing the system................................................... 31
Testing sirens and sounders .............................................. 31
Testing the on-board keypad ............................................. 31
Performing a walk test ...................................................... 32
Testing outputs ................................................................ 33
Testing remote controls .................................................... 34
Testing user HUAs ............................................................ 34
Testing proximity tags ...................................................... 35
Testing ARC reporting ....................................................... 36
System configuration................................................ 37
Switching facilities on/off .................................................. 37
Setting the date and time.................................................. 38
Defining contacts ............................................................. 38
Editing outputs ................................................................ 39
Managing remote controls ................................................. 40
Switching outputs on/off ........................................... 43
Using the About options ............................................ 44
Generating a SecureConnect pairing code .................... 45

Page 1
Chapter 1: Introduction
About this manual
This manual provides full details of how to operate and administer an i-on
Compact alarm system as a user. The manual describes:
The front panel of the control unit and examples of peripheral devices.
How to perform functions such as setting and unsetting the system.
How to manage alarms.
The options available from the user menu to carry out tasks such as
omitting zones, adding users and viewing the log. The Menu Map on
page 22 shows the available options.
An i-on Compact User Guide is also available −this is suitable for people
who simply want to gain a quick overview of the capabilities of the alarm
system and how to carry out the most common day-to-day tasks.
Other publications are available to installers −these describe topics such
as system installation, maintenance and installer menu options.
About the control unit
The control unit (Figure 1) is the central component of the alarm system.
Inside, it contains the processing unit, power supply and stand-by battery,
which keeps the alarm system operational during a temporary power
failure.
The front of the control unit includes:
An LCD display –This shows messages, prompts and options that
guide you through the user interface.
When the system is idle (either while set or unset), the display shows
the “standby screen”. For example:



Introduction
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(The top line may show a name other than the control unit's model
name.)
A keypad –This provides the main interface. It allows users to perform
functions such as to set or unset the system, access user options and
acknowledge alarms. Users can identify themselves to the system by
entering their unique access code at the keypad.
Figure 2 shows the purpose of each key.
A proximity tag reader –A proximity tag is a small plastic token that
contains a low-powered radio transmitter. Each user has a separate
tag. Presenting a tag allows the user to access the system in the same
way as if the user had entered their access code.
There is also a sounder inside the control unit, which produces alarm or
alert sounds.
Figure 1. The i-on Compact control unit
LCD display
Proximity tag reader
Keypad (see Figure 2)

Introduction
Page 3
Figure 2. Key functions
Pressing exits an option
or cancels a change.
Pressing confirms an action,
such as selection of an option or
acknowledgement of an alarm.
Navigation key:
Scrolls up, or moves the cursor left.
Scrolls down, or moves the cursor right.
Changes the value, displays further
information, or inserts a space.
Changes the value, or deletes the
character to the left.
The key glows red or green to indicate system
status (green = normal; red = alarm/fault).
Carries out a full
system set*.
A Hold Up Alarm (HUA) is
started when both keys are
pressed (if enabled by the
installer).
Pressing gives you access
to the user menu when the
standby screen is displayed.
Sets part set B,
C or D*.
*This is the default
action; the installer
can configure these
keys to operate
outputs.

Introduction
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System Peripherals
An i-on Compact alarm system can contain many different types of device,
depending on the requirements of the installation. Figure 3 shows some of
the components that may be in your system. For further information, please
refer to the i-on Compact User Guide, or contact your installer.
1. Two-button Hold Up Alarm
long range.
2. Two-button Hold Up Alarm.
3. One-way remote control.
4. Two-way remote control.
5. Keypad (i-RK01) one-way
radio (arming) keypad.
6. External radio siren/strobe.
7. Door contact/universal
transmitter.
8. Smoke detector.
9. Passive infra-red detector.
10. External perimeter detector.
11. External network camera.
12. Internal network camera.
Figure 3. Peripherals
Note: A zone is the lowest-level item within the intrusion system that can
be set or unset, but since there is normally only one detector per zone, the
terms "zone" and "detector" are often used interchangeably.

Introduction
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Full and part setting
The control unit can set in one of four ways: either full set or one of three
part sets (part set B, C or D).
When the system is full set, all zones are set. When the system is part set,
only the zones that belong to the part set are set.
A part set may, for example, set the downstairs areas, leaving the upstairs
unset (e.g. for use during the night).
About users and user types
A user is a person who is able to enter an access code at a keypad to
perform an action, such as to set or unset the system, or gain access to the
user options.
User options are available for carrying out tasks such as omitting zones,
viewing the log, testing the system and switching outputs on or off. For a
full list of available user options, please refer to the User Menu Map on
page 22.
When the system is new, there is only one user: the default master user,
who has full access to perform any action that a user is able to do and
access all user options. The master user can add new users, and while
doing so, specify the user's type, which determines the actions the user can
carry out.
The control unit identifies each user by a unique access code (page 6),
which contains 4 or 6 digits, depending on how the installer has set up the
system.
The available user types are as follows:
Master user –This user is able to carry out all user actions. A master
user can, for example, set or unset the system and access all options
in the user menus, including the ability to add or delete other users.
A master user can edit any user's name, and for all but other master
users, edit a user's type. There is always (at least) one master user
(User 001), which cannot be deleted by any user.
Normal user –A normal user can set and unset the system, but has
access to a limited number of user options. A normal user can, for
example, omit zones, change their own access code, add their own
proximity tag, view the log and operate outputs, but cannot add or
delete users.

Introduction
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Level-4 –This type of user can be created only by the installer. A
level-4 user is able to update the firmware and language files at the
control unit using the web interface.
A level-4 user cannot set or unset the system, and is able to use the
user menu only to change their own name and access code (to access
the web interface).
User access codes
To set or unset the system or access the user menu, a user must identify
themselves either by entering a valid access code at a keypad or by
presenting a proximity tag. Access codes and proximity tags are unique to
each user and can be used interchangeably at any time.
Users can also use a remote control to set or unset the system, or to
operate outputs (depending on how the system is configured).
The access code for the default master user is specified by the installer
during system installation. It is recommended that you change this
access code as soon as possible after system installation (see page
26).
Code lockouts
If a user has problems remembering their code, or has acquired an
unrecognised proximity tag, they may try keying in their code or presenting
the tag several times. If this happens four times in a row, the control unit
locks all keypads for 90 seconds and starts a "Excess Keys" tamper alarm.
If configured, the control unit also sends the event to the Alarms Receiving
Centre (ARC).
Once 90 seconds has elapsed, the keypads allow users to try again. If an
incorrect code or tag is used again, the keypad lock them out for a further
90 seconds, and so on.
Installer access
The installer has their own access code to access the installer menu
options for system configuration.
There is only one installer access code. It cannot be used to set or unset
the system or to access the user options.
Note: The installer may be able to configure your control unit remotely over
the internet using the web interface. You can enable/disable this feature
from the User menu (page 37).