ElectrIQ P12HPW User manual

USER MANUAL
electriQ 12,000 BTU PORTABLE AIR CONDITIONER
WITH HEATPUMP AND WIFI
P12HPW
Thank you for choosing electriQ
Please read this user manual before using this innovative Air Conditioner and keep it
safe for future reference.
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals

2
CONTENTS
SAFETY INFORMATION
3
FEATURES
5
PARTS LIST
5
INSTALLATION
6
OPERATION
8
REMOTE CONTROL
9
EMPTYING THE INTERNAL WATER TANK
10
WIFI APP CONTROL
11
SETTING UP THE APP
12
CONNECTING THE AIR CONDITIONER
13
CONTROLLING YOUR DEVICE
15
SMART SCENES
18
CLEANING AND MAINTENANCE
21
TROUBLESHOOTING
22
ERROR CODES
22
SUPPORT
23
TECHNICAL SPECIFICATION
24

3
SAFETY INSTRUCTIONS
Important!
•Carefully read the instructions before operating the unit
•This appliance is for indoor use only.
•Rating: This unit must be only connected to a 220-240 V / 50 Hz
earthed outlet.
•Installation must be in accordance with regulations of the country where the unit is used.
•If you are in any doubt about the suitability of your electrical supply have it checked and,
if necessary, modified by a qualified electrician.
•This air conditioner has been tested and is safe to use. However, as with any electrical
appliance - use it with care.
•Disconnect the power from the appliance before dismantling, assembling or cleaning.
•Avoid touching any moving parts of the appliance.
•Never insert fingers, pencils or any other objects though the guard
•This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities. It is also not intended for use by those with a
lack of experience and knowledge, unless they have been given supervision or instruction
concerning the use of the appliance by a person responsible for their safety.
•Do not leave children unsupervised with this appliance.
•Do not clean the unit by spraying it or immersing it in water.
•Never connect the unit to an electrical outlet using an extension cord. If an outlet is not
available, one should be installed by a qualified electrician.
•Never operate this appliance if the cord or plug is damaged. Ensure the power cord is not
stretched or exposed to sharp objects/edges.
•A damaged supply cord should be replaced by the manufacturer or a qualified electrician
in order to avoid a hazard.
•Any service other than regular cleaning or filter replacement should be performed by an
authorised service representative. Failure to comply could result in a voided warranty.
•Do not use the appliance for any purpose other than its intended use.
•The air conditioner unit must always be stored and transported upright, otherwise
irreparable damage may be caused to the compressor; if in doubt we suggest waiting at
least 24 hours before starting the unit.
•Avoid restarting the air conditioning unit unless 3 minutes have passed since being
turned off. This prevents damage to the compressor.
•Never use the mains plug as a switch to start and turn off the air conditioning unit. Use
the provided ON/OFF button located on the control panel.
•Always place the unit on a dry and stable surface.
•The appliance should not be installed in laundry or wet rooms.
•The appliance must be placed in a room without sources of ignition (for example: open
flames, an operating gas appliance or an operating electric heater).

4
•R290 refrigerant gas complies with European environmental directives.
•R290 has a low GWP (Global Warming Potential) of 3.
•This air conditioner contains around 280 g of R290 refrigerant gas.
•Do not use or store in an unventilated space with an area smaller than 18.2 m2per unit.
•The room must be such as to prevent stagnation of possible leaks of refrigerant gas as
there could be a danger of fire or explosion should the refrigerant come into contact with
electric heaters, stoves or other sources of ignition.
•Refrigerant gas may be odourless.
•Do not use the product and contact the retailer for advice, if damage has occurred to the
unit which may have compromised the refrigerant system.
•Any repairs or maintenance must only be carried out on the unit by a suitably qualified
engineer. Before opening and servicing the unit the authorised engineer must be in
possession of a copy of the manufacturer’s service manual and must follow the safety
information contained within it to ensure all hazards are minimized.
•The refrigerant system should not be perforated or punctured.
Energy Saving and Unit Safety Protection Tips
•Do not cover or restrict the airflow from the outlet or inlet grills.
•For maximum performance the minimum distance from a wall or objects should be
50cm.
•Keep the filters clean. Under normal conditions, filters should only need cleaning once
every three weeks (approximately). Since the filters remove airborne particles, more
frequent cleaning maybe necessary, depending on the air quality.
•For the initial start-up set the fan speed to maximum and the thermostat to 5 degrees
lower than the current temperature. After, set the fan switch to low and set the
thermostat to your desired setting.
•To protect the unit, we recommend not using the cooling function when the ambient
temperature is higher than 38oC.

5
FEATURES
•4 in 1 Cooling, Heating, Fan, Dehumidifier. The P12HPW is great for Rooms up to 30 m2.
•3 speed fan: Balancing quiet operation with performance.
•24 Hours Start / Stop Timer.
•Digital Thermostat.
•Remote Control.
•Smart WIFI app control
•Auto-Restart to retain the settings in the event of power failure.
•Castors for Enhanced Portability.
PARTS LIST
Exhau Hosest W n w Slide Barido Drainage pipe
Top Cover
Rear Housing
Carry Handle
Control Panel
Louvres
Front Cover
Castors
Upper Air Inlet
Exhaust Outlet
Lower Air Inlet
Power Cable
Exhaust Hose
Window Slide Bar
Drainage Pipe

6
INSTALLATION
WARNING: Before using this unit, please keep it upright for at least 3-4 hours.
This unit can easily be moved from one room to another. While moving the unit please note that it must
always be kept upright and then placed on an even surface.
1. Attach the fishtail connector to the end of the hose, by
extending the end and twisting until firmly attached (At least
3 full rotations).
2. Attach the connector on the opposite end of the pipe to the exhaust
outlet on the rear of the appliance by putting into position and twisting
to lock in place.
3. Make sure the unit is upright and there are no obstructions to the air
inlets and outlet grills.
INSTALLATION OF WINDOW KIT
The window kit (slide bar and fishtail) can be used with sliding windows and doors. For other types of window, the
fishtail should be used on its own.
1. Partially open the window and place the
extended slide bar in position before closing
the window onto it.
2. Fix the fishtail adaptor into the
opening on the slide bar
3. Fix the exhaust connector on
the opposite end of the exhaust
hose to the exhaust outlet on
the rear of the air conditioner.
50CM
50CM

7
NOTES:
•The window kit is only designed to be installed with sliding or sash windows or doors. The window
kit is not designed or to be used with any other style of windows.
•The fish tail adaptor can be used without the slide bar with most windows / doors.
•When using the air conditioner ensure that the opening left around the fishtail is as small as
possible as the cooling will be less efficient.
•The best form of installation is through a wall duct. By properly venting you expel hot air from your
room while efficiently cooling it.
•Your air conditioner should be used without the vent pipe in dry mode. When using dry mode
ensure that an external water tank is used, monitored and regularly emptied before overflowing.
Permanent plumbing can be also installed for dry mode or an external uplift water pump can be
set up for unattended use.
IMPORTANT SAFEGUARDS
The length of the soft hose extends from approximately 30 cm to 180 cm. If hose is extended above this
length, the unit may malfunction which can invalidate the warranty. The outlet vent must be well
ventilated and not obstructed as this will cause the unit to overheat. Keep the hose as straight and short as
possible and avoid bending the air hose by more than 30 degrees in order to maintain the performance of
the unit. Excessive bends in the hose may prevent the unit from expelling the hot air, which can lead to
internal damage which would invalidate the warranty.

8
OPERATION
Press the POWER button to turn the unit ON or OFF.
Press the MODE button to cycle between the 3 modes, the indicator for the selected mode will be
illuminated.
COOL: The room is cooled with the cold air expelled through the front air outlet while hot air is
expelled through the vent pipe. The desired room temperature can be set between 16 and 32
degrees using the + and –buttons, and the fan speed can be changed using the SPEED button.
HEAT: The room is heated with the hot air expelled through the front air outlet while cold air is
expelled through the vent pipe. The desired room temperature can be set between 16 and 32
degrees using the + and –buttons, and the fan speed can be changed using the SPEED button.
FAN: The fan speed can be changed pressing the SPEED button.
AUTO: An intelligent cooling mode where the fan speed is automatically adjusted based on the
amount of cooling required. Attempts to change the fan speed will move the unit into COOL mode.
Repeatedly press the SPEED button to cycle through the three fan speeds. Each time the SPEED
button is pressed, the indicator will change to show the currently selected speed. The fan speed
can be changed between Low, Med and High. The fan speed cannot be changed in DRY mode.
The timer functions cannot be combined or repeated.
POWER ON TIMER
With the appliance in standby, press the TIMER button to set the power-on timer. Use the + and -
buttons to adjust the duration of the timer (1 to 24 hours). The Timer indicator will turn on and the
unit will start after the selected number of hours.
POWER OFF TIMER
With the appliance running with the desired settings, press the TIMER button to set the power-off
timer. Use the + and - buttons to adjust the duration of the timer (1 to 24 hours). The timer
indicator will illuminate and the unit will stop after selected number of hours.
Used to adjust temperature in COOL and HEAT modes and to set the duration of the TIMER. The
buttons are not used in FAN or DRY modes. Press both buttons together to change between
displaying the temperature in Celsius and Fahrenheit.
DRY (DEHUMIDIFY)
The unit should be operated without the vent hose and with the unit set up for continuous
drainage to remove moisture from the air. The unit will operate at low fan speed and will show dH
on the display.
Press and hold the DRY button to turn on the WIFI function, or to change between WIFI
connection methods. See the WIFI section for more information.
Press this button to enable the swing function. When the SWING button is pressed again the
louvres will stop in their current position. Do not attempt to adjust the angle of the blades
manually.

9
REMOTE CONTROL
NOTE: The design of the remote may vary from the diagram, due to
continuous product improvement.
MULTI PROTECTIVE FUNCTIONS
FROST PROTECTION
In COOL, DRY or AUTO modes, if the temperature of the exhaust is too low, the machine will automatically stop
operating until the temperature has risen.
OVERFLOW PROTECTION
When the water in the internal water tank exceeds the warning level, the machine will stop operating and sound
an alarm with the LCD display showing “E4”. To resume operation empty the internal water tank. After the
water is emptied, the machine will automatically return to the original state.
AUTO-DEFROST
The machine has automatic defrosting function. If during operation the temperature of the internal coils drops
too low, the unit will enter auto defrost and the heating symbol will flash on the control panel.
AUTOMATIC THERMAL PROTECTION
To protect the service life of the machine, the machine has automatic thermal protection. If the temperature
within the unit is outside of the specified range, the compressor and the lower motor will stop operation. The
appliance will automatically return to normal operation after the temperature of the machine recovers.
COMPRESSOR PROTECTION
To prevent damage to the compressor there is a 3 minute delay start protection function.
POWER
Press to turn the unit on or off.
TEMP -
Press to decrease the desired temperature or
timer duration.
TEMP +
Press to increase the desired temperature or
timer duration.
SPEED
Press to change between the three fan speeds.
SLEEP
Press the sleep button to enter sleep mode.
MODE
Press to change between Auto, Cool, Heat and
Fan modes.
POWER
MODE
TEMP +
TEMP - SPEED
SLEEP

10
EMPTYING THE INTERNAL WATER TANK
MANUAL DRAINAGE:
When the internal water tank is full the unit will stop working.
Shut off the unit and unplug. Try not to move the model abruptly as this
may cause the water in the internal tank to spill out.
Place a tray under the lower water plug or place the unit in a drainage
area.
Unscrew the drain plug cap and remove the rubber stopper - water will
drain from the internal tank. Put the rubber stopper back and screw the
drain plug cap back into place.
CONTINUOUS DRAINAGE:
Unscrew the drain plug cap and remove the rubber stopper.
Connect a water pipe to the upper water outlet.
You can plumb this pipe into your current plumbing system, lead it
outside and use gravity fall or use a water pump.
NOTE:
•This model has a self-evaporative function, which reduces the need to empty the water tank. If the unit
is vented correctly most of the water is reused to cool the condenser coils and any excess is evaporated.
Please do not use continuous drainage if you intend to use the self-evaporating facility.
•When using the unit in heating mode, it is advisable to use continuous drainage.

11
WIFI SMART CONTROL
BEFORE YOU START
•Ensure your router provides a standard 2.4ghz connection.
•If your router is dual band ensure that both networks have different network names (SSID). The
provider of your router / Internet service provider will be able to provide advice specific to your router.
•Place the air conditioner as close as possible to the router during setup.
•Once the app has been installed on your phone, turn off the data connection, and ensure your phone
is connected to your router via WIFI.
DOWNLOAD THE APP TO YOUR PHONE
Download the ”TUYA SMART” app, from your chosen app store, using the QR codes below, or by searching for
the app in your chosen store.
Android IOS
CONNECTION METHODS AVAILABLE FOR SETUP
The air conditioner has two different setup modes, EZ (Quick Connection) and AP (Access Point). The quick
connection is a quick and simple way to set the unit up. The AP connection uses a direct local WIFI connection
between your phone and the air conditioner to upload the network details.
Before starting the setup, with the air conditioner plugged in, but turned off, press and hold the DRY button
for 3 seconds (until you hear a bleep) to enter the WIFI connection mode.
Please ensure your device is in the correct WIFI connection mode for the connection type you are attempting,
the flashing of the WIFI light on your air conditioner will indicate this.
Connection Type
Frequency of Flashes
EZ (Quick Connection)
Flashes twice per second
AP (Access Point)
Flashes once per second
CHANGING BETWEEN CONNECTION TYPES
To change the unit between the two WIFI connection modes, hold the DRY button for 3 seconds.

12
REGISTER THE APP
1. Press on the Sign Up button
at the bottom of the screen.
2. Read the Privacy policy and
press the Agree Button.
3. Enter your email address or
phone number and press
continue to register.
4. A verification code will be
sent by the method selected
in step 3. Enter the code into
the app.
6. The app is now registered.
It will automatically log you
in following registration.
5. Type in the password you
would like to create. This
needs to be 6-20 characters,
with letters and numbers.

13
CONNECTING USING EZ (QUICK CONNECTION) MODE
Before initiating the connection, make sure the unit is in standby mode, with the WIFI light flashing twice per
second. If not follow the instructions for changing the connection mode. Also ensure your phone is connected
to the WIFI network. (We advise turning mobile data off during setup)
1. Open the app and press “+”
to add device
2. Select the type of device
as “Air Conditioner (WIFI)”
within the Large Home
Appliance tab.
3. Select your network, enter
your WIFI password and press
Next.
4. Ensure the WIFI light on
the air conditioner is
flashing twice per second
then press on the orange
button at the bottom of
the screen to confirm
5. This will then transfer the
settings to the air conditioner.
Wait for this to complete. If
this fails, retry. If still
unsuccessful please review
the troubleshooting section
for further help.

14
CONNECTING USING AP MODE (ALTERNATIVE METHOD)
Before initiating the connection, make sure the unit is in standby mode, with the WIFI light flashing once
per second. If not follow the instructions for changing the WIFI connection mode. Also ensure your phone
is connected to the WIFI network. (We advise turning mobile data off during setup)
1. Open the app and press “+”
to add device
2. Select the type of device
as “Air Conditioner (WIFI)”
within the Large Home
Appliance tab.
3. Select your network, enter
your WIFI password and
press Next.
4. Ensure the WIFI light on the
air conditioner is slowly
flashing (once per three
seconds), then select AP
Mode in the top right corner
before pressing on the orange
button at the bottom of the
screen to confirm
5. Go to network settings in your
phone and connect to the
“SmartLife xxx” connection.
then press on the orange
button at the bottom of the
screen to confirm
6. Go to network settings in your
phone and connect to the
“SmartLife xxx” connection.
There is no password to
enter. Then return back to
the app to complete setup.
This will then transfer the settings to the air conditioner.
Once the connection process has completed, go back to the network settings on your phone to
ensure your phone has reconnected to your WIFI router.

15
CONTROLLING YOUR DEVICE THROUGH THE APP
THE HOME SCREEN
Each device has its own entry on the home screen to allow the user to either quickly turn the unit on or off, or
to enter the device screen to make other changes.
Smart Scene: Allows you to
program intelligent behaviour
based on the internal and
external environment
Add Device: Add a device
to the app, and go through
the setup process.
Profile: Provides the
option for changing
settings, and adding
devices using a QR code
provided by a friend.
Your Device: Press
to enter the device
screen.
Voice Control: Use to give
verbal instructions to the
app.
Home: Return to this
screen when within
the Smart or profile
tabs.

16
DEVICE SCREEN
The device screen is the main control screen for the air conditioner, providing access to the controls to amend
the functions and settings
Due to continuous development of the app, the layout and available features may be subject to change.
Edit Name: Use to
change the name of
the air conditioner.
Desired Temperature UP
Button: Use to increase the
desired temperature.
Current Room
Temperature: Displays the
current room temperature
Back: Returns to the
Home Screen
Desired Temperature:
Shows what temperature
the unit is currently set
to
MODE:
Change the operating mode of
the air conditioner between
Cool, Heat, Auto, Dry and Fan
SPEED:
Use to change the Fan
speed between Low,
Medium and High
POWER:
Use to turn the air
conditioner on and off.
SETTINGS:
Use to access the
additional settings for the
unit.
Desired Temperature
DOWN Button: Use to
increase the desired
temperature.
TIMER:
Use to set the unit to
turn off after a period of
operation.

17
CREATING ROOMS
1. ON THE HOME SCREEN
Press on Home Management
2. Type in a name for your home,
3. Press on the location
button to select the
location of your home.
(See SETTING YOUR
LOCATION below)
4. New rooms can be
added by pressing the
ADD ANOTHER ROOM
option at the bottom.
(See ADD ANOTHER
ROOM below)
5. Untick any rooms that
are not required on
the app.
6. Press DONE in the top
right corner
SETTING YOUR LOCATION
ADD ANOTHER ROOM
Use your finger to
move the orange
HOME symbol.
When the symbol is
in the
approximate location
of your home, press
the confirm button
in the top right
corner.
Type in the name of the
room, and press Done in
the top right corner
button

18
SMART SCENES
Smart Scenes is a powerful tool providing the option to customise the operation of the air conditioner
based both on conditions within the room and outside influences. This gives the user the option of
specifying much more intelligent actions. These are split into two categories Scene and Automation.
SCENE
Scene allows for a one touch button to be added to the Home screen. The button can be used to change a
number of settings in one go, and can change all the settings within the unit. A number of scenes can
easily be setup, allowing the user to easily change between a number of preset configurations.
Below is an example of how to set up a scene:
1. Press on the Smart Scene
tab at the bottom of the
Home screen
3. Select the type of Scene to
create.
2. Press on the Plus in the top
right corner to add a smart
scene.
4. Select Tap To Run,
followed by the device
you want to control.
5. Choose the function, set the
value for the function, and
then press the back button in
the top right corner, to return
to the previous screen.
6. Once all the functions
required have been added,
press the Next button in the
top right corner to finalise and
save your new Scene
7. Once you have named your
scene, save it, and the button will
be available to activate the scene
with one touch within the app.

19
AUTOMATION
Automation allows an automatic action to be set up for the device. This can be triggered by the Time, indoor
temperature, humidity of the room, weather conditions, and a range of other influences.
1. Press on the Smart Scene
tab at the bottom of the
Home screen
2. Press on the Plus in the top
right corner to add a smart
scene.
3. Select the type of automation
required, such as on schedule
for setting up a timed
operation.
5. Chose the function, set the value for the
function, and then press the back button in the
top right corner, to return to the previous
screen.
4. Select the condition when the automation should
start. A number of triggers can be combined.
6. Once all the functions required have been added, press the Save button to finalise and save your
automated action. The automation can be turned on and off as required.

20
PROFILE TAB
The profile tab gives you the option to edit both your detail, and use the added
features of the unit.
CHANGING THE NAME OF YOUR DEVICE
When in any of the device screens further settings for the device can be
accessed, by pressing on the three dots in the top right hand corner. The top
option within this allows you to change the name of the device to something
relevant to the use of the product, such as “Living Room Air Conditioner”.
Within the menu, you also have the option of setting up a pattern lock or
change your password.
MESSAGE CENTRE
Shows alerts generated by the App.
MORE SERVICES
This allows the unit to be integrated with your favourite home automation
hardware such as Google Home and the Amazon Echo.
CONNECTION TROUBLESHOOTING
1. Check whether the device is powered on and is in the correct WIFI connection mode, if not please refer to
the CHANGING BETWEEN CONNECTION MODES section on page 11.
2. Ensure the WIFI password has been entered into the app correctly (Case sensitive)
3. Check that the phone is connected to the WIFI you are connecting the device to.
4. Ensure the network you are connecting it to is 2.4Ghz (5Ghz WIFI networks are not supported), and that
there is a strong WIFI signal to the item.
5. If your router is dual band, ensure that the 2.4ghz network has a different network name (SSID). Further
advice on changing router settings will be available from your Internet service provider / Router
manufacturer.
6. Check the settings on the router. Encryption should be WPA2-PSK and authorisation type should be set to
AES
7. Try using the alternative connection method. i.e. If connection is failing when attempting to connect
through EZ mode, try AP mode.