ElectrIQ HS24-600-2DGW User manual

USER MANUAL
ELECTRIC DESIGNER RADIATOR WITH SMART APP
(DUAL HEATING ELEMENTS)
Thank you for choosing electriQ
Please read this user manual before using this heater and keep it safe for future reference.
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals
HS24-600-2DGW
VS8-1800-2.4LGW
HS24-600-2WW
VS8-1800-2.4WW
HS24-600-2LGW
VS8-1800-2.4DGW
HS24-600-2BW
VS8-1800-2.4BW
VS6-1800-2DGW
VS6-1800-2WW
VS6-1800-2BW
VS6-1800-2LGW

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CONTENTS
SAFETY INSTRUCTIONS
4
PARTS SUPPLIED
5
INSTALLING WITHIN A BATHROOM
6
INSTALLATION OF THE HEATING ELEMENT
7
WALL MOUNTING
8
OPERATION
9
MODES
10
OTHER FUNCTIONS
10
ADDITIONAL SETTINGS
11
THE WEEKLY TIMER
12
DEFAULT TIMER PATTERN
12
PROGRAMMING THE TIMER
13
CONFIRMING THE TIME
13
ADJUSTING THE TIMER PATTERN
14
CONNECTING YOUR APPLIANCE TO WI-FI
15
MODES AVAILABLE FOR SETUP
15
REGISTER THE APP
16
SETTING UP YOUR HOME WITHIN THE APP
17
CONNECTING USING THE BLUETOOTH METHOD
18
AP MODE CONNECTION
19
USING THE APP
20
HOME SCREEN
20
DEVICE SCREEN
21
PROGRAM DATA / WEEKLY TIMER
22
GROUPING
23
SMART SCENES
24
AUTOMATION
25
CONNECTION TROUBLESHOOTING
26
MAINTENANCE
27
TROUBLESHOOTING
27
TECHNICAL DATA
28
SUPPORT
28
PRODUCT FICHE
29

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SAFETY INSTRUCTIONS
IMPORTANT: Carefully read the instructions before operating the unit.
•This appliance is for indoor use only.
•Rating: This unit must be only connected to a 220-240 V / 50 Hz earthed outlet.
•If you are in any doubt about the suitability of your electrical supply have it checked and, if
necessary, modified by a qualified electrician.
•This heater has been tested and is safe to use. However, as with any electrical appliance - use
it with care.
•Disconnect the power from the unit before dismantling, assembling or cleaning.
•This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the appliance. Cleaning and
user maintenance shall not be carried out by children.
•Children aged from 3 years and less than 8 years shall only switch the appliance on or off
provided that it has been placed or installed in its intended normal operating position and
they have been given supervision or instruction concerning use of the appliance in a safe way
and understand the hazards involved. Children aged from 3 years and less than 8 years shall
not plug in, regulate, or clean the appliance or perform user maintenance.
•Children under 3 years should be kept away unless continuously supervised.
•Some parts of this product can become very hot and cause burns. Particular attention has to
be given where children and vulnerable people are present.
•Do not clean the unit by spraying it or immersing it in water.
•Never connect the unit to an electrical outlet using an extension cord. If an outlet is not
available, one should be installed by a qualified electrician.
•Never operate this appliance if the unit, cord or plug is damaged. Ensure the power cord is
not stretched, exposed to sharp object/edges, or routed under the unit.
•Any service other than regular cleaning should be performed by an authorised service
representative. Failure to comply could result in a voided warranty.
•Do not use an external timer.
•The heater must not be located immediately below a socket outlet.
•Always ensure the unit is secure before operation. It must be securely attached to a suitable
wall.
•Avoid keeping the unit in direct sunlight for a long periods of time.
•The heater is designed to be used at temperatures above -20°C. If it is exposed to
temperatures below this, it must be allowed to warm above this level before operation.
•Do not attempt to repair, disassemble or modify the appliance. This unit contains no user-
serviceable parts.
•Always unplug or disconnect the appliance from the mains power supply when not in use, or
when moving or cleaning it. Do not pull the cord to unplug the heater.
•Do not use the appliance for anything other than its intended use. It is designed for domestic
indoor use only.
•There may be a trace of odour during the first few minutes of initial use, or after a period of
storage. This is normal and will quickly disappear.
•This appliance has hot and arcing or sparking parts inside. Do not use it in areas where

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gasoline, paint, or any flammable liquids are used or stored.
•Never locate this appliance where it may fall into a bathtub or otherwise become exposed to
water.
•This appliance is IPX4 rated, and so can be used or installed within a bathroom as long as the
appliance and its cables are not within Zones 0-2.
•If used within a bathroom, the circuit must be protected by a suitable RCD to prevent electric
shock.
•Do not allow the appliance to be submerged or sprayed with water.
•The unit must be installed in accordance with current regulations for the area of installation.
If unsure, professional advice should be sought.
•WARNING: To reduce the risk of fire or electrical shock, DO NOT use this appliance with any
solid-state speed control device or any variable speed controllers.
•Installation must be in accordance with all relevant local regulations applicable at the time
of installation.
•If electrical work is carried out within the bathroom which involves addition or alteration of
existing circuits, it may be notifiable to your local building control department (Part P). If
unsure, professional advice should be sought.
•Ensure that your heater is filled with glycol. If filling up your heater with Glycol, ensure to
leave room inside the unit for expansion. It is recommended to leave 10 percent of the unit
empty to allow for expansion of the liquid during operation.
•As the room temperature sensor is close to the radiator, it is unavoidable that heat from the
radiator will affect the room temperature reading during operation. This is normal for all
heaters with built in room temperature sensors.
•Illustrations in this manual may differ from the final product, this is due to constant product
development and improvement. There may also be slight variations between different
models covered by this manual.
PARTS SUPPLIED
HEATER
SCREWS (B) X8
WALL PLUGS X8
UPPER AND LOWER
BRACKET X4
PTFE TAPE X1
SPANNER X1
BRACKET COVER X4
HEATING ELEMENT X2
RUBBER WASHER X2
METAL WASHER X4

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INSTALLING WITHIN A BATHROOM
If the appliance is to be fitted within a bathroom, a good understanding of the
zoning within bathrooms is required to ensure the unit is mounted in a safe position.
The appliance is rated as IPX4 and should be installed outside of Zones 0 -2. We
would advise when the unit is fitted within a bathroom, the plug is removed from
the unit, and a suitable fused spur is installed in accordance with BS 7671. In
addition, when used in a bathroom, it must be protected by a suitable RCD to
prevent the risk of electric shock.
Zone 0:
The interior of the bathtub or shower basin.
Zone 1:
The area around the bathtub or shower basin up to a height
of 2.25m above the floor
Zone 2:
The area stretching to 0.6m outside the bath or shower and
above the bath or shower if over 2.25m

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INSTALLATION OF THE HEATING ELEMENT
IMPORTANT: Before drilling, ensure that no wires or pipelines are behind the wall to prevent
damage.
On the unit, you will find a sticker indicating the direction to insert the heating
element.
The heating element MUST be positioned at the base of the unit during
operation.
IMPORTANT: This heater is heavy. Two people are recommended for installation.
First ensure that you have all the correct parts needed for installation of the heating
element:
•Heating Element
•PTFE Tape
•Spanner
•The heating element is designed to be fitted into the bottom of the unit and can be
fitted into either the left or right port. Before installing, decide on the location where
your heater will be mounted, take care to ensure that the element will be accessible and
that the power cord can reach a suitable socket when your heater is mounted to the
wall.
•Wrap a few layers of the provided PTFE tape around the thread of the heating element,
ensuring the full thread is covered.
•Then carefully turn the heater so that the port you have chosen for installation is facing
upwards. This allows for easy installation of the element and prevents the possible
glycol from leaking while the port is open.
•Remove the locking nut from the port using the provided spanner and keep safe for
future installation.
•Gently insert the element into the port and screw into place. Ensure that the control panel
is facing the front of the unit before installing onto the wall.
•Repeat these steps to fit the second heating element.
Thread

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WALL MOUNTING
NOTE: Depending on your wall type alternative fixings may be required to secure the
heater to your wall. If in any doubtadviceshould be soughtfrom a competant person.
Step
1
Measure the distance between the two columns that you will be hanging your
heater from on the top of the heater and the two ends on the bottom of the rail.
Then measure the distance vertically between the top and bottom holes. Make a
note of the measurement, and mark four points on the wall that distance apart.
Use a spirit level to ensure that they are level.
Step
2
Drill 4 holes into the
wall in the positions
marked using a
Ø10mm drill bit and
insert the wall plugs
provided. Secure
the brackets to the
wall using the
screws and washers
provided with the
grooves all facing
upward, then insert
the bracket covers
onto the grooves.
Ensure that the
brackets are secure
before commencing
onto the next step.
Step
3
Carefully hang the radiator onto the brackets. It is highly recommended that two
people perform this step, due to the weight of the radiator.

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OPERATION
POWER BUTTON:
Press once to turn the unit on.
Press again to put the unit in
standby mode.
Press and hold for 10 seconds to
restore the unit to the factory
settings.
DECREASE BUTTON:
Use the decrease button to
reduce the desired
temperature.
INCREASE BUTTON:
Use the increase button
to increase the desired
temperature.
With the unit in
standby, press and hold
the INCREASE button to
amend the additional
settings.
MODE BUTTON:
Press to cycle through the five operating modes, the
relevant symbol will display on the display.
With the unit in standby, press and hold the MODE
button to enter the Wi-Fi connection mode. See
“WiFi Set-Up” for more information.
DISPLAY:
Displays the current
time, temperature and
mode.

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MODES
Press the Mode button to change between the five different modes. The symbol on the display will
indicate the currently selected mode:
ICON
MODE
DESCRIPTION
COMFORT
Use the DECREASE and INCREASE buttons to set the desired room
temperature between 7°C and 30°C. When the desired temperature is set
the radiator will heat (to the set Radiator temperature) and will remain at
that until the desired room temperature is reached, at which point it will
then work to maintain the temperature set.
ECO
Use the DECREASE and INCREASE buttons to set the desired room
temperature between 7°C and 30°C. When the desired temperature is set
the radiator will heat (to the set Radiator temperature) and will remain at
that until the desired room temperature is reached, at which point it will
then work to maintain the temperature set.
ANTI-FROST
Anti-frost Mode is ideal for long term anti-frost protection. Within this
mode it will aim to keep the radiator at 7°C which will help prevent
freezing temperatures within the room.
WEEKLY
TIMER
This mode should be selected for the unit to operate on a 7 day timer. The
timer can be wet using the control panel, but for easier setup we would
advise on using the App. Before activating the Weekly timer, it is advisable
to go into Comfort and Eco modes to confirm that the desired room
temperature set is correct.
RADIATOR /
BOOST
Use the DECREASE and INCREASE buttons to set the temperature of the
radiator between 40°C and 80°C. This setting will run for 2 hours. To adjust
the length of BOOST operation, press and hold the MODE button for 3
seconds until the time displays, then use the INCREASE and DECREASE
buttons to adjust the duration.
OTHER FUNCTIONS
ICON
MODE
DESCRIPTION
CHILD LOCK
Press and hold the increase and decrease buttons for 5 seconds to activate
the child lock. In child lock mode no other functions are accessible, and
the lock symbol will show on the screen. Repeat to exit the child lock.
Wi-Fi
Used to indicate when the unit is ready to connect to WiFi, or when the
WiFi connection is active. See the WiFi section for more information.
OPEN
WINDOW
DETECTION
When this feature is activated, the unit will monitor the room
temperature, and if it drops by 2°C in a 5-minute period, it will change
from the current operating mode to ANTI-FROST mode. After 60 minutes
in ANTI-FROST mode it will return to the previously selected mode.
HEATING
INDICATOR
When the heating element is running, the degree symbol on the display
will flash.

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ADDITIONAL SETTINGS
To Access the additional settings, press and hold the INCREASE button for 10 seconds while the
unit is in standby. While within the additional settings use the INCREASE and DECREASE buttons to
change their values, and the MODE button to move to the next setting.
OPTION
MODE
DESCRIPTION
F0
TEMPERATURE
COMPENSATION
If the room temperature displayed is not accurate, the
temperature compensation option can be altered to improve the
accuracy of the temperature displayed. (Note due to the proximity
of the sensor to the heat source it is unavoidable for the sensor not
to be affected by the heat emitted from the heater)
F1
OPEN WINDOW
DETECTION
Turn the open window detection feature between Off, 30 and 60.
The two figures indicate how long the unit will stay in ANTI-FROST
mode after a significant drop in room temperature is detected.
F2
RADIATOR SURFACE
TEMPERATURE
(COMFORT MODE)
Use to set the desired maximum temperature of the radiator when
heating in comfort mode. This defaults to 80°C, but can be set
between 40°C and 80°C.
F3
RADIATOR SURFACE
TEMPERATURE
(ECO MODE)
Use to set the desired maximum temperature of the radiator when
heating in eco mode. This defaults to 60°C, but can be set between
40°C and 80°C.
F4
Wi-Fi
Use to turn the Wi-Fi on or off. Using the appliance with Wi-Fi
turned off will reduce the amount of standby power consumed by
the unit, but will prevent the use of the features within the app.
The radiator surface temperature option can be used to limit the external temperature of the
radiator. At lower temperatures, this can help prevent the radiator from getting too hot, should it
be in close proximity to vulnerable people such as children. Even when a low surface temperature
is set, we would advise that children are supervised by a responsible person when in close
proximity to the radiator.

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THE WEEKLY TIMER
To use the WEEKLY TIMER, the unit must be changed into WEEKLY TIMER mode using the MODE
button.
The weekly timer is split into 1 hour time slots, and for each timeslot the unit can be set to run in
COMFORT MODE, ECO MODE or DEFROST MODE.
•The days are labelled P1 (Monday) to P7 (Sunday)
•The appliance will use the target temperatures set for each mode. i.e. If while in comfort
mode the desired temperature was set to 30°C, the target temperature when the timer
changes to comfort mode will also be 30°C.
DEFAULT TIMER PATTERN
The timer is set to change between modes, following the table below, but this can be fully
customised by the user.
DAY
TIME
MODE
P1 to P5
(Monday to Friday)
0:00 - 5:59
Anti-Frost
6:00 - 7:59
Comfort
8:00 - 17:59
Anti-Frost
18:00 - 21:59
Comfort
22:00 - 23.59
Anti-Frost
P6 to P7
(Saturday to Sunday)
00:00 – 7:59
Anti-Frost
8:00-9:59
Comfort
10:00-16.59
Anti-Frost
17:00-21.59
Comfort
22:00 – 23.59
Anti-Frost

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PROGRAMMING THE TIMER
Although for ease of use, we do advise for the timer to be set up through the app, it is also
possible to program the 7 day timer using the control panel on the unit. The weekly timer allows
the operation for each day to be set independently.
To enter the programming mode for the timer, the appliance must first be changed into WEEKLY
TIMER mode using the MODE button. Although the unit will automatically set the time when
connected to the internet, the date and time must be confirmed before adjusting the timer. To
adjust the timer follow the steps below ( We would advise that these are read prior to making
adjustments to familiarise yourself with the process)
CONFIRMING THE TIME
When the unit is powered on, press the MODE button until
the unit enters WEEKLY TIMER mode. Then, press and hold
the MODE button for 3 seconds to adjust the time. Use the
INCREASE and DECREASE buttons to adjust the hour value
between 0-23 hours. Press the mode button to confirm the
hour value.
The minute value will start to flash. Use the INCREASE and
DECREASE buttons to adjust the minutes value if required
between 0 and 59. Press the mode button to confirm the
minute value.
The day value will start to flash ( 1 – Monday to 7 –
Sunday) . Use the INCREASE and DECREASE buttons to
adjust the current day. Press the MODE button again to
finalise setting the time. You are now ready to adjust the
timer.

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ADJUSTING THE TIMER PATTERN
When adjusting the timer, each day is adjusted separately. Once the current day and time have
been confirmed as per the previous page, the unit will then be ready to adjust the timer. This will
start at 00:00 on P1 (Monday)
For each hour, check the symbol that is showing for the operating mode:
COMFORT
ECO
ANTI-FROST
WITHIN THE TIMER SETTINGS YOU HAVE THE FOLLOWING OPTIONS:
•Press the MODE button to change the operating mode starting at the hour displayed
•Press the INCREASE button to change to review the mode for the next hour.
•Hold the MODE button for 3 seconds to confirm the settings for that day and move to the
next day.
Once the settings for all 7 days have been confirmed, you have completed setting the timer.
In addition to the information above, the edge of the screen
also shows the periods of operation with each of the 24
symbols representing a 1 hour time slot, running clockwise
from the POWER button. When these are illuminated it
indicates the unit is in COMFORT or ECO mode for that time
period, and when not shown indicates the unit is in ANTI-
FROST mode for that time period.
DAY
TIME
(HOUR)

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CONNECTING THE APPLIANCE TO WIFI
DOWNLOAD THE APP TO YOUR PHONE
Download the” TUYA SMART” app, from your chosen app store, using the QR codes below, or by
searching for the app in your chosen store.
MODES AVAILABLE FOR SETUP
The appliance has 2 different modes that can be used for connection, Bluetooth mode and Access
Point (AP) mode. It is recommended to use Bluetooth connection to connect your unit to Wi-Fi. This
is the easiest connection method and will ensure that no time is wasted in getting to use your new
heater to its fullest potential.
If connecting the unit to Wi-Fi using the Bluetooth connection method, ensure your mobile phone
has Bluetooth enabled. For both connection methods ensure that WiFi has not been disabled in the
additional settings on the thermostat (See Page 11).
Press and hold the MODE button for 5 seconds until the display shows lines moving in a clockwise
direction to enter connection mode. A timer will also appear in the centre of the display for 3
minutes. After the 3 minutes has elapsed, the connection mode will stop. If connection is
unsuccessful the MODE button should be held again, and the process repeated.
The connection process should be repeated for the second heating element.
ANDROID
IOS

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REGISTER THE APP
2. Read the Privacy policy and
press the Agree Button.
3. Enter your email address or
phone number and press
continue to register.
4. A verification code will be
sent by the method selected
in step 3. Enter the code into
the app.
6. The app is now
registered. It will
automatically log you in
following registration.
5. Type in the password you
would like to create. This
needs to be 6-20 characters,
with letters and numbers.
1. Press on the register button
at the bottom of the screen.

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SETTING UP YOUR HOME WITHIN THE APP
TUYA is designed so it can work with a large number of compatible smart devices within your home.
It can also be set up to work with multiple devices within different houses as such during the setup
process, the app requires that different areas are created and named to allow easy management of
all your devices. When new devices are added, they are assigned to one of the rooms you have
created.
CREATING ROOMS
1. Press on the ADD HOME
button.
2. Type in a name for your
home,
3. Press on the location button
to select the location of your
home. (See SETTING
YOUR LOCATION below)
4. New rooms can be added
by pressing the ADD
ANOTHER ROOM option at
the bottom. (See ADD
ANOTHER ROOM below)
5. Untick any rooms that are
not required on the app.
6. Press DONE in the top right
corner.
SETTING YOUR LOCATION
Use your finger to
move the orange
HOME symbol.
When the symbol
is in the
approximate
location of your
home, press the
confirm button in
the top right corner.
Location details
allows the app to
be set up later to
respond to weather
conditions in your
area.
ADD ANOTHER ROOM
Type in the
name of the
room, and
press Done in
the top right
corner

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CONNECTING USING THE BLUETOOTH CONNECTION METHOD
Before initiating the connection, make sure your mobile phone has Bluetooth enabled and that the
unit is plugged in, with the WiFi turned on within the additional settings. Also ensure your phone is
connected to the WiFi network you want to add the device to. (We advise turning mobile data off
during setup).
2. The app will now use
Bluetooth to search for the
device, once it has been
found, press the Add
button.
3. Select your WiFi network
and enter your WiFi password,
this is usually found on the
back of your router. If you are
already connected to the
router through your phone, this
will usually be pre-filled.
5. Your smart controller will now be ready to use, press done to
access the control screen. See page 20.
1. Open app and enter the
home screen. Turn the
unit on and on the app,
press add device or the +
in the top right corner.
3. The network details will be
uploaded to your device via
Bluetooth and it will then
begin to connect. Once
successfully connected,
press next.

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CONNECTING USING AP MODE (ALTERNATIVE METHOD)
Before initiating the connection, make sure the unit is in standby mode, with the WiFi turned on
within the additional settings. Also ensure your phone is connected to the WiFi network. (We
advise turning mobile data off during setup)
1. Open app and enter the
home screen. Turn the unit
on and on the app, press
add device or the + in the
top right corner.
2. Select the type of device
as “Heater (Wi-Fi)” within the
“Small Home Appliance” tab.
4. Ensure that the unit is still in
connection mode, if not restart
connection mode by holding
the MODE button for 5
seconds. Then press the
orange button on the app.
5. Select the option for “Blink
Slowly”
6. Go tonetwork settings in your
phone and connect to the
“SmartLife xxx” connection.
There is no password to
enter. Then return back to the
app to complete setup.
This will then transfer the settings to the heater.
Once the connection process has completed, go back to the network settings on your phone to ensure
your phone has reconnected to your WiFi router.
3. Select your WiFi network
and enter your WiFi password,
this is usually found on the
back of your router. I

Page 20 of 31
CONTROLLING YOUR APPLIANCE THROUGH THE APP
THE HOME SCREEN
Each device has its own entry on the home screen to allow the user to either quickly turn the unit on or off, or to enter
the device screen to make other changes.
Smart Scene: Allows you
to program intelligent
behaviour based on the
internal and external
environment
Add Device: Add a device
to the app, and go through
the setup process.
Profile: Provides the
option for changing
settings,
Name of Heater: Press to
enter the Device Screen
Home: Return to home
screen from the Smart
Scene and Profile screens
Voice Control: Press to
give verbal instructions for
operation.
Scene: Scene allows for a
one touch button to be
added to the Home
Screen.