ElectrIQ EAH2000W User manual

USER MANUAL
ALUMINIUM HEATER
WITH SMART APP CONTROL
EAH2000W
Thank you for choosing electriQ
Please read this user manual before using this heater and keep it safe for future
reference.
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals
THIS PRODUCT IS ONLY SUITABLE FOR WELL INSULATED SPACES OR
OCCASIONAL USE

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CONTENTS
SAFETY INSTRUCTIONS
3
SETTING THE UNIT UP
5
PRODUCT OVERVIEW
6
CONTROL PANEL
6
DISPLAY
7
QUICK USE GUIDE
7
SETTING THE DAY AND TIME
7
OPERATION
8
WEEKLY TIMER
9
SETTING UP THE APP
11
USING THE APP
17
CLEANING AND MAINTENANCE
22
TROUBLESHOOTING
22
TECHNICAL SPECIFICATIONS
23
SUPPORT
23
PRODUCT FICHE
24

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SAFETY INSTRUCTIONS
IMPORTANT
Carefully read the instructions before operating the unit
This appliance is for indoor use only.
Rating: This unit must be only connected to a 220-240 V / 50 Hz earthed outlet.
Installation must be in accordance with regulations of the country where the unit
is used.
If you are in any doubt about the suitability of your electrical supply have it
checked and, if necessary, modified by a qualified electrician.
This heater has been tested and is safe to use. However, as with any electrical
appliance - use it with care.
Disconnect the power from the unit before dismantling, assembling or cleaning.
Avoid touching any moving parts within the appliance.
Never insert fingers, pencils or any other objects though the guard.
This appliance can be used by Children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be carried out by children.
Children aged from 3 years and less than 8 years shall only switch on/off the
appliance provided that it has been placed or installed in its intended normal
operating position and they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved. Children aged from 3 years and less than 8 years shall not plug in,
regulate, or clean the appliance or perform user maintenance.
Children under 3 years should be kept away unless continuously supervised.
Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.
Do not clean the unit by spraying it or immersing it in water.
Never connect the unit to an electrical outlet using an extension cord. If an outlet
is not available, one should be installed by a qualified electrician.
Never operate this appliance if the unit, cord or plug is damaged. Ensure the
power cord is not stretched, exposed to sharp object/edges, or routed under the
unit.
Any service other than regular cleaning should be performed by an authorised
service representative. Failure to comply could result in a voided warranty.
Never use the plug as a switch to start and turn off the heater. Use the provided
power switch on the rear of the unit.
Do not use an external timer.
Do not cover the air inlet or outlet, or place items close to the unit which may

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restrict airflow, as this may present a fire risk.
The heater must not be located immediately below a socket outlet.
Always ensure the unit is secure before operation. Do not use on unstable or
uneven surfaces and if wall-mounted, it must be securely attached to a suitable
wall.
Do not move or tilt the unit.
Avoid keeping the unit in direct sunlight for a long period of time.
The heater is designed to be used at temperatures above -20°C. If it is
exposed to temperatures below this, it must be allowed to warm above this level
before operation.
Do not attempt to repair, disassemble or modify the appliance. This unit
contains no user-serviceable parts.
Always unplug or disconnect the appliance from the mains power supply when
not in use, or when moving or cleaning it. Do not pull the cord to unplug the
heater.
Keep the heater clean. Do not allow any object to enter the ventilation or
exhaust opening as this may cause electric shock, fire, or damage to the heater.
Do not use the appliance for anything other than its intended use. It is designed
for domestic indoor use only.
There may be a trace of odour during the first few minutes of initial use, or after
a period of storage. This is normal and will quickly disappear.
This appliance has hot and arcing or sparking parts inside. Do not use it in
areas where gasoline, paint, or any flammable liquids are used or stored.
Never locate this appliance where it may fall into a bathtub or otherwise become
exposed to water.
This appliance is IP24 rated, and so can be used or installed within a bathroom
as long as the appliance and its cables are not within Zones 0-2.
If used within a bathroom, the circuit must be protected by a suitable RCD to
prevent electric shock.
Do not allow the appliance to be submerged or sprayed with water.
If the unit is wall-mounted, it must be installed in accordance with current
regulations for the area of installation. If unsure, professional advice should be
sought.
WARNING: To reduce the risk of fire or electrical shock, DO NOT use this
appliance with any solid-state Speed Control Device or any variable speed
controllers.
ENERGY SAVING AND UNIT SAFETY PROTECTION TIPS
Do not cover or restrict the airflow. Do not use in a dusty environment.
For safety and maximum performance, when the castors are fitted the
minimum distance from a wall or objects should be 50cm.

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SETTING THE UNIT UP FOR USE
The appliance can be wall-mounted using the supplied mounting brackets, or alternatively
can be set up as a portable heater using the supplied legs and castors. It is important that
the unit is only operated if it is wall-mounted or has the castors fitted.
WALL MOUNTING
Please note:
A gap of 30cm should be left to both sides of the heater following installation
It is the responsibility of the installer to ensure that the unit is securely installed.
1. Attach the 4 mounting brackets on to the rear of the heater
using the 8 small screws provided, ensuring that they are all
orientated so that the large hole in the bracket will be at the
base of the heater when mounted.
2. Measure the distance between the wall hanging holes A
and B on the rear of the heater. Then measure the
distance between A and C.
3. After double-checking the measurements mark their
position on the wall, using a pencil. We would advise using
a spirit level to ensure all markings are square and level.
4. Once you are happy with the position of the marks, drill
8mm diameter holes using a suitable drill bit
5. Insert the wall plugs into the holes. Please note depending on the wall type; alternative
fixings may be required. Ask for professional advice if unsure.
6. Insert the supplied long screws into the wall plug ensuring that the screw head is
protruding by 5~10mm.
7. Hang the heater onto the screws, ensuring all screws engage with the relevant slot on
the rear of the heater.
8. Push the heater to the side so that screws move through the channel on the brackets
to secure it in position.
FITTING THE CASTORS
1. Push the castors into position on the underside of the
legs.
2. Place the 2 legs in position on the underside of the
heater.
3. Secure them into position using 2 small screws for
each leg
Bottom
A
B
C

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PRODUCT OVERVIEW
CONTROL PANEL
STANDBY
Button
UP
Button
DOWN
Button
PROGRAM
Button
Air Outlet
Control Panel
Castors
Power Switch
TIMER
Button

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DISPLAY
QUICK USE GUIDE
1. Switch the unit on using the main power switch on the rear of the unit. The
heater will make a sound, and the display will flash.
2. Press the STANDBY button to turn on the heater. The display panel will light
up, and the unit will start to operate with the default settings.
3. Set the current day and time.
4. Use the UP and DOWN buttons to change the desired temperature, and the
PROGRAM button to change between High Heat, Low Heat and Anti Frost
modes.
SETTING THE DAY AND TIME
1. With the appliance turned on, hold the DOWN button for 3 seconds until it
bleeps.
2. Change the day shown on the day indicator using the UP and DOWN
buttons.
3. Hold the DOWN button for 3 seconds until the unit bleeps to confirm the
day.
4. Change the hour value using the UP and DOWN buttons.
5. Hold the DOWN button for 3 seconds until the unit bleeps to confirm the
hour value.
6. Change the minute value using the UP and DOWN buttons.
7. Press the STANDBY button or leave for 10 seconds to save the settings.
Day Indicator
Low Heat Mode*
High Heat Mode*
Power Indicator
Time
Heating
indicator
Preset
Indicator
High Heat
Mode
Low Heat
Mode
Temperature
Display
Heating
Mode for
each hour*
Anti-Frost
Mode
Time*
WiFi
Indicator
* For 7 day timer
Timer
Indicator*
Chile Lock
indicator

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OPERATION
TURNING ON AND OFF
The Standby button can be pressed to enter and exit standby mode. If the
unit is not to be used for a while, we would advise for it to be turned off using
the switch on the back and unplugged.
CHANGING THE DESIRED ROOM TEMPERATURE
The desired room temperature can be adjusted in both High heat and Low
Heat modes, using the UP and DOWN buttons. After the UP or DOWN button
has been pressed, the temperature display will show the desired temperature.
The desired temperature can be adjusted between 5°C and 50°C.
CHILD LOCK
Press and hold the UP and DOWN buttons for 3 seconds to activate and
deactivate the child lock. When the child lock is activated the Child lock
symbol will be shown on the display and the buttons are disabled on the
control panel until the child lock is deactivated.
CHANGING THE POWER LEVEL
Repeatedly press the PROGRAM button to change between the 3 available
power modes:
High Heat
The heater will operate at High Power(2KW), the desired
temperature can be specified between 5°C and 50°C.
Low Heat
The heater will operate at Low Power (1KW), the desired
temperature can be specified between 5°C and 50°C.
Anti-Frost
The heater will operate to keep the room temperature
between 5°C and 9°C in order to prevent freezing within
the room. The desired temperature cannot be changed.
OPEN WINDOW PROTECTION
If the temperature of the room drops by 5 degrees within a 10 minute period
while the unit is operating, it will assume that a window or door is open and
will enter standby mode to preserve energy. The unit must be turned back on
using the STANDBY button following rectifying the cooling influence.

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WEEKLY TIMER
TURNING THE WEEKLY TIMER ON AND OFF
Hold the TIMER button for 3 seconds to activate or deactivate the timer. The
timer icon will be illuminated when the timer is activated.
CHOOSING BETWEEN THE TIMER PRESETS
There are 4 timer presets built into the machine: P0 –P3. The presets specify
in which mode the unit operates throughout the day, changing the appliance
between High Heat and Low Heat options.
Press and hold the PROGRAM button for 3 seconds to change between the
presets. P0 is fully customizable whereas the other three presets are as given
below:

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PROGRAMMING THE CUSTOMISABLE PRESET (P0)
1. With the timer set to P0 mode, press the TIMER button.
2. Use the UP and DOWN buttons to select the day which you want to
adjust.
3. Press the TIMER button to confirm the day selected.
The bottom of the display will show how the unit is currently
programmed to work throughout that day.
4. Use the UP and DOWN buttons to select which hour to adjust.
5. Once the hour to adjust is selected, the PROGRAM button can be used
to change the heating mode operational within that time period.
6. To set the desired temperature for the hour selected, press the TIMER
button to allow adjustment of the temperature using the UP and DOWN
buttons.
7. Once the desired temperature has been changed, press the TIMER
button to allow selection of a different hour, using the UP and DOWN
buttons.
8. Once you have finished adjusting the timer, press the STANDBY button
or leave the unit for 10 seconds to save.

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CONNECTING THE APPLIANCE TO WIFI
DOWNLOAD THE APP TO YOUR PHONE
Download the ”TUYA SMART” app, from your chosen app store, using the QR codes below,
or by searching for the app in your chosen store.
Android
IOS

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MODES AVAILABLE FOR SETUP
The heater has two different setup modes, Quick Connection and AP (Access Point). The
quick connection is a quick and simple way to set the unit up. The AP connection uses a
direct local Wi-Fi connection between your phone and the heater to upload the network
details.
When first turned on using the switch on the rear of the unit, the WiFi will be turned off. To
turn on the WiFi, press and hold the UP button for 3 seconds. The WiFi symbol will flash
quickly to indicate the unit is in quick connection mode
Please ensure your device is in the correct Wi-Fi connection mode for the connection type
you are attempting, the flashing WiFi indicator on your heater will indicate this.
Connection Type
Frequency of Flashes
Quick Connection
Flashes twice per second
AP (Access Point)
Flashes once per second
CHANGING BETWEEN CONNECTION TYPES
To change the unit into AP mode, with the appliance in Quick Connection mode, press and
hold the DOWN button for 3 seconds.
To change back to Quick connection mode, press and hold the UP button for 3 seconds.
TURNING THE WIFI OFF
To turn the WiFi off, the appliance must be turned off using the switch on the rear. When the
unit is turned back on it will start with the WiFi turned off, until reactivated following the steps
above.

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REGISTER THE APP
2. Read the Privacy policy and
press the Agree Button.
3. Enter your email address or
phone number and press
continue to register.
4. A verification code will be sent
by the method selected in step
3. Enter the code into the
app.
2. The app is now registered. It
will automatically log you in
following registration.
5. Type in the password you
would like to create. This
needs to be 6-20 characters,
with letters and numbers.
1. Press on the register button
at the bottom of the screen.

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SETTING UP YOUR HOME WITHIN THE APP
TUYA is designed so it can work with a large number of compatible smart devices within
your home. It can also be set up to work with multiple devices within different houses as
such during the setup process, the app requires that different areas are created and named
to allow easy management of all your devices. When new devices are added, they are
assigned to one of the rooms you have created.
CREATING ROOMS
1. Press on the ADD HOME
button.
3. Type in a name for your
home,
4. Press on the location button
to select the location of your
home. (See SETTING
YOUR LOCATION below)
5. New rooms can be added by
pressing the ADD ANOTHER
ROOM option at the bottom.
(See ADD ANOTHER ROOM
below)
6. Untick any rooms that are not
required on the app.
7. Press DONE in the top right
corner.
SETTING YOUR LOCATION
Use your finger to
move the orange
HOME symbol.
When the symbol is
in the approximate
location of your
home, press the
confirm button in the
top right corner.
Location details
allows the app to be
set up later to
respond to weather
conditions in your
area.
ADD ANOTHER ROOM
Type in the name
of the room, and
press Done in
the top right
corner

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CONNECTING USING THE QUICK CONNECTION METHOD
Before initiating the connection, make sure the unit is in standby mode (Power switch ON,
but unit turned off), with the WiFi indicator flashing twice per second. If not follow the
instructions for changing the connection mode. Also ensure your phone is connected to the
Wi-Fi network. (We advise turning mobile data off during setup)
2. Select the type of device
as “Heater” within the Home
Appliance tab.
3. Ensure the Wifi indicator on
the heater is flashing twice per
second，then press on the
orange button at the bottom of
the screen.
5. This will then transfer the
settings to the heater. Wait for
this to complete. If this fails,
retry. If still unsuccessful please
review the troubleshooting
section for further help.
1. Open app and press “+” to
add device, or use the add
device button
4. Enter your Wi-Fi password and
press confirm.

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CONNECTING USING APP MODE ALTERNATIVE METHOD
Before initiating the connection, make sure the unit is in standby mode, with the WiFi Light
Indicator flashing once per second. If not follow the instructions for changing the Wi-Fi
connection mode. Also ensure your phone is connected to the Wi-Fi network. (We advise
turning mobile data off during setup)
1. Open app and press “+” to
add device, or use the add
device button
2. Select the type of device
as “Heater” within the Home
Appliance tab.
3. Press on the AP mode button
in the top right of the screen.
4. Ensure the WiFi indicator on
the heater is slowly flashing
(once per second), then press
on the orange button at the
bottom of the screen to
confirm
5. Enter your Wi-Fi password and
press confirm.
6. Go to network settings in your
phone and connect to the
“SmartLife xxx” connection.
There is no password to enter.
Then return back to the app to
complete setup.
This will then transfer the settings to the heater.
Once the connection process has completed, go back to the network settings on your phone to ensure your
phone has reconnected to your Wi-Fi router.

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CONTROLLING YOUR APPLIANCE THROUGH THE APP
THE HOME SCREEN
Each device has its own entry on the home screen to allow the user to either quickly turn the unit on or off, or
to enter the device screen to make other changes.
Smart Scene: Allows you to
program intelligent behavior
based on the internal and
external environment
Add Device: Add a device
to the app, and go through
the setup process.
Profile: Provides the option
for changing settings,
Name of Heater: Press to
enter the Device Screen
Home: Return to home
screen from the Smart
Scene and Profile screens
Voice Control: Press to
give verbal instructions for
operation.

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DEVICE SCREEN
The device screen is the main control screen for the heater, providing access to the controls to amend the
functions and settings.
NOTE: Due to continuous development of the app, the layout and available features may
be subject to change.
Edit Name: Use to change
the name of the heater
Back: Returns to the Home
Screen
Power: Use to turn the unit on or
off.
MODE:
Use to change between the
different preset modes.
COUNTDOWN TIMER:
Use to add an off timer
while the unit is running,
or an on timer while the
unit is turned off
Device Name
Current Mode: Shows the
mode the heater is currently
working in.
Desired
Temperature:
Displays what has
been set as the target
room temperature.
Decrease desired
Temperature
Temperature range
5-50C
Increase desired
Temperature
Temperature range
5-50C
SETTINGS:
Change other device
settings such as the
Child Lock

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SMART SCENES
Smart Scenes is a powerful tool providing the option to customize the operation of the air heater based
both on conditions within the room and outside influences. This gives the user the option of specifying
much more intelligent actions. These are split into two categories Scene and Automation.
SCENE
Scene allows for a one touch button to be added to the Home Screen. The button can be used to change
a number of settings in one go, and can change all the settings within the unit. A number of scenes can
easily be setup, allowing the user to easily change between a number of preset configurations.
Below is an example of how to set up a scene:
3. Press the Pen next to “Please
Enter Scene Name” to input the
name for your Scene
Show on Dashboard: Leave this
on if you require the scene to be
displayed as a button on the
Home Screen
Press the Red Plus to add the
action required. Then select
the heater from the list of
devices.
4. Chose the function, set the
value for the function, and
then press the back button in
the top right corner, to return
to the previous screen.
6. Once all the functions required have been added, press the Save button in the top right corner to
finalize and save your new Scene. It will then be saved to the home screen
1. Press on the
Smart tab at the
bottom of the
Home screen
2. Press on the Plus in the top right corner or on
Add Scenario to add a smart scene.

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AUTOMATION
Automation allows an automatic action to be set up for the device. This can be triggered by the Time,
and a range of other influences, depending what other TUYA enabled devices you have on the network.
1. Press on the Scene tab at the
bottom of the Home screen
2. Press on the Automation tab
at the top of the screen.
3. Press on the + at the top of
the screen or press on Add
Automatic Action
4. Setup is very similar to the scene
setup on the previous page, and
includes an extra section for specifying
a trigger for the scene to start.
Press the Pen next to “Please Enter
Scene Name” to input the name for
your Scene
Press the Red Plus next to “When any
condition is satisfied” to add the trigger
Press the Red Plus next to “Execute
following actions” to add the action
required. Then select the heater from
the list of devices.
6. Chose the function, set
the value for the function,
and then press the back
button in the top right
corner, to return to the
previous screen.
5. Select the condition when the
automation should start. A
number of triggers can be
combined.
7. Once all the functions required have been added,
press the Save button in the top right corner to finalize
and save your new scene.
The automation is now set up, it can be turned on and
off using the toggle on the home page.