Enel X Waymedia 2 User manual

Waymedia 2
User Manual
ENGLISH

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In this document
1. Purpose 3
2. Waymedia 2 3
2.1 Waymedia User Inteace 4
2.2 Waymedia Fixed Icons 4
3. Charging process description 5
4. Charging process procedure 5
4.1 Identication 5
4.2 Plug-in Cable and sta 6
4.3 Stop 6
4.4 Remove Cable 7
4.5 Failures 7
5. LED status bar indicator 8
Please note: the document at hand contains strictly condential information owned by Enel X Way, which may constitute
trade secrets protectable according to the applicable law. Any use or disclosure not expressly authorized by Enel X Way is
strictly forbidden.

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1. Purpose
2. Waymedia 2
The purpose of this document is to describe how to use the Enel X Way Waymedia™ 2 to
charge electric vehicles.
Enel X Way Waymedia™ 2 is a device which simultaneously oers electric charging and
multimedia adveising services.
Waymedia 2 is available in dierent versions according to number of charging points,
position of connectors and number of displays.
Waymedia 2 come equipped with 1 or 2 charging points, highlighted below.

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2.1 Waymedia 2 User Inteace
2.2 Waymedia 2 Fixed Icons
Enel X Way logo
Charging process
state icons
RFID Reader
Charge socket
QR Code
LED State bar
Color Legend for LED STATUS BAR signaling
Charging Reservation Error/Warning
Remote
connection
Standby

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3. Charging process description
Waymedia 2 has a MODE 3 case B charging mode with type 2 AC socket (IEC62196-2).
Charging electric vehicles is only allowed with the following safety conditions:
>Cable correctly inseed on both sides (vehicle and Waymedia 2).
>Cable is in good state without interruptions and damage.
>Plugs and sockets mechanically blocked from the beginning of charging process until
the session is stopped and the vehicle is disconnected.
Charging can be staed or stopped through RFID card or through mobile app.
You can connect and disconnect only your vehicle and no one else can disconnect it from
the column.
There is a socket-plug block maintained by the system until the app or the same RFID card
that activated the process interacts with the charging system of Waymedia 2 again.
4. Charging process procedure
Waymedia 2 is equipped with a LED status bar, which is intended to guide the user while
charging. Consult the paragraph LED STATUS BAR indicator to nd out the meaning of each
color that this indicator can take.
When charging session is not in progress, LED status bar indicator is steady white to indicate
that the column is ready.
4.1 Identication
You can sta the charging process in two alternative ways:
>Using Mobile App: follow the instructions of the specic app used for recharging.
NOTE: You can charge your vehicle via Enel X Way App. Download the app on your
smaphone by scanning the QR code below.

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>Using RFID Card: tap it close to the RFID reader of Waymedia 2.
NOTE: If you use the Enel X Way RFID Card, you will need to associate it with your Enel
X Way account. You can do this at any time, in the “Account > Enel X Way Card” section
of the App.
SIGNALING:
If the authorization to sta charging is given, the socket cover is unlocked; LED status bar
indicator turns ashes green for a few seconds then it stas ashing white waiting for plug
inseion.
If the authentication fails, the socket cover is locked; LED status bar indicator ashes red for
a few seconds then it comes back steady white.
4.2 Plug-in Cable and sta
Inse the charging cable into the socket of the Waymedia 2 and into the socket of the
vehicle. The cable is locked in the socket.
SIGNALING:
While charging, the LED status bar indicator will ash green.
NOTE: You have 90 seconds to inse the charging cable. If you take more than 90 seconds
to inse the charging cable inside the column and the vehicle, the status LED will ash for a
few seconds and then it will come back steady white. The socket cover is locked.
4.3 Stop
To stop charging:
>Using Mobile App: send a “stop” command from the App used for recharging.
>Using RFID card. tap the same card used to sta close to the RFID reader of Waymedia
2 again.
The cable is unlocked from the socket.
SIGNALING:
Following this operation, the LED status bar turns on steady green and charging is stopped

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4.4 Remove Cable
At the end of the charging process, remove the cable from the charging station and from
vehicle socket.
SIGNALING:
Following this operation, the LED status bar turns on a xed white color which indicates that
the column is again available for recharging.
NOTE: If you do not remove the cable from the vehicle and Waymedia 2 within 60 minutes
of charging, the Mobility Service Provider might charge you an additional fee making the
charger unavailable.
4.5 Failures
The charging process may be interrupted due to:
>Lack of power from the network.
>Electrical protections tripped.
>Your car is having electrical issues.
In case of any unexpected interruptions in the charging session, please contact the Enel X
Way service center. Scan the QR code below to nd out relevant customer care contacts.
Customer Care Contacts

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CAUTION: If the plug has not been released by the charging session locking mechanism, it
is forbidden to aempt to remove it by force. In this case, you can contact the Enel X Way
service center to receive the necessary suppo.
5. LED status bar indicator
Wa The status LED can assume 5 dierent colors associated with the following status
indicators.
COLOR MEANING FIXED ICON
White
Fixed: Online
Flashing (lasts 90 seconds): Online,
waiting for cable to be inseed
Green
Fixed (duration three seconds): Sta/
stop command received from App or
RFID card
Flashing: Charging
Yellow Flashing: Standby
Red
Fixed (lasts three seconds):
Unauthorized RFID card or cable
inseion time expired
Flashing: Error
Orange Steady: Waymedia 2 reserved by
other user.
Blue
Temporary: Waymedia 2 being
turned on or restaed
Fixed: Software error, get in touch
with Enel X Way customer suppo
Violet
Fixed: oine
Flashing (lasts 90 seconds): Oine,
waiting for cable to be inseed.