Etac Convaid Rodeo Troubleshooting guide

ENGLISH
Rodeo
Lightweight Tilt-In-Space Wheelchair
SAVE THIS BOOK FOR FUTURE REFERENCE
READ INSTRUCTIONS BEFORE USING
User and Service Manual

i
CONVAID USER’S GUIDE
Customer Service Support
Toll Free: 1-844-US Mobility (844-876-6245)
Phone: [phone]
Fax: [phone]
Email: conv[email protected]
International Email: international.conv[email protected]
Website: www.etac.us.com
Technical assistance or repair information hours are:
Monday - Friday, 6 a.m. to 4:30 p.m. PST
Notice:
The information contained in this document is subject to change without notice.
No part of this document may be photocopied, reproduced, transmitted, transcribed, stored in
a retrieval system or translated to another language or computer language, in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise without
the prior written consent of Convaid.
Use only Convaid accessories and parts on Convaid products. Convaid parts are not
interchangeable with other manufacturers’ products. Replace any worn parts immediately.
© Copyright 2020 by Convaid. All rights reserved.
Before Calling:
Please ll in the following. Customer Service will be able to help you more
quickly if the information indicated below is readily available.
Serial number of chair:__________________________________________
Model of chair:_________________________________________________
Date purchased:________________________________________________

ii
CONVAID USER’S GUIDE
Product Overview
Denition of Symbols ............................................................... 1
General Warnings and Cautions ......................................................3
Rodeo With Seating Overview ........................................................6
Rodeo Without Seating Overview......................................................7
Specications .....................................................................8
Setting Up
Contents in the Box................................................................. 9
How To Remove Chair from Box ....................................................... 9
Preparing the Chair for Use .......................................................... 9
Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Push Handle Adjustment ...........................................................10
Wheel Lock Operation .............................................................10
Unfolding the Chair ................................................................11
Folding the Chair..................................................................12
Fitting Guide
Seat Back Height .................................................................14
Seat Width.......................................................................14
Seat Depth ......................................................................15
Seat Depth Adjustment Without Seating ..............................................15
Seat Depth Adjustment With Seating .................................................16
Tilt Adjustment ...................................................................16
Recline Function ..................................................................17
Fabric Removal ...................................................................18
Seat Upholstery Attachment ........................................................19
Pelvic Positioning Belt .............................................................19
Two-Point Positioning Belt ..........................................................19
Three-Point Positioning Belt .........................................................20
H-Harness with Padded Covers ......................................................20
Footplate Adjustment ..............................................................21
Individual Footplates ..............................................................22
Footbox Cover ....................................................................23
Wheels
Specications ....................................................................24
Rear Tire Removal.................................................................24
Rear Tire Installation ..............................................................25
Anti-Shimmy .....................................................................25
Table of Contents

iii
CONVAID USER’S GUIDE
Accessories
Heavy Duty Under Storage Basket....................................................26
Full Torso Swing-Away Support Vest ..................................................26
Adjustable Firm Trunk Support ......................................................27
Headrest Extension................................................................28
Padded Headwing.................................................................28
Occi Headwing....................................................................29
Adjustable Canopy ................................................................30
Oxygen Tank Bag..................................................................30
Elevating Leg Rest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Medial Thigh Support (Abductor).....................................................31
Lateral Thigh Support (Adductor).....................................................32
Anti-Tip Tubes ....................................................................32
Curb Tipper ......................................................................33
Caster Locks .....................................................................34
Utility Bag........................................................................34
Shoe Holders.....................................................................34
Optional Attendant Hand Brake......................................................35
Upper Extremity Support Surface (Tray) ...............................................36
Calf Panel .......................................................................36
Height Adjustable Flip-Up Armrests ...................................................37
Solid & Mesh Side Panels ..........................................................37
Seat Cushions ....................................................................38
Fitting...........................................................................39
Caution .........................................................................39
Transit Models
Transit Option ....................................................................40
Transit Mode Instructions...........................................................41
Recommended Clear Zones in Vehicle ................................................43
Providing Clear Space & Padding ....................................................43
Proper Use of Equipment ...........................................................44
Restraining the Wheelchair Occupant ................................................47
Using Postural Belts & Supports .....................................................48
Trays & Other Wheelchair Components................................................49
WTORS Manufacturers .............................................................49
Important Information
Maintenance, Operating & Safety Instructions..........................................50
Warranty .................................................................Back Cover

1
CONVAID USER’S GUIDE
READ BEFORE USE
Read the user’s guide completely before use and fully understand its content. Familiarize yourself with
the handling and functions of the product before use and practice them. Any caregiver that is going to
operate this chair should also read the user’s guide in full.
You are responsible for the safety of the user. The safety of the user could be affected if you do
not follow the instructions in this user’s guide. Nevertheless, not all possible circumstances and
unpredictable situations can be covered by this user’s guide. Reason, care, and circumspection are
not features of the product; they are required of persons who use the product. If instructions are not
clear and further explanation is necessary, please contact your Convaid provider. If you do not follow
all instructions and warnings, serious injury or damage to the chair may occur. The latest version of all
instructions and product safety notices are available on the Convaid website (www.etac.us.com) and
can be printed in larger sizes. Additional video instructions are also available for reference purposes.
Denition of Symbols
Indicates the medical device
manufacturer.
Indicates the date when the medical
device was manufactured.
Indicates the Authorized
representative in the European
Community.
Indicates the manufacturer’s
catalogue number so that the medical
device can be identied.
Indicates the manufacturer’s serial
number so that a specic medical
device can be identied.
To indicate that caution or warning
is necessary when operating the
device or control close to where the
symbol is placed, or to indicate that
the current situation needs operator
awareness or operator action in order
to avoid undesirable consequences.
Indicates a medical device that needs
to be consulted with the instruction
for user.
The requirements for accreditation
and market surveillance relating to
the marketing of products; Medical
Device Directive and Medical Device
Regulation.
This symbol indicates maximum
user’s weight.
To indicate the entity importing the
medical device into the locale
To indicate the entity distributing the
medical device into the locale

2
CONVAID USER’S GUIDE
CHOOSE THE RIGHT CHAIR & SAFETY OPTIONS
There are several options available to meet the needs of the wheelchair user. Make sure that your
(and your health care provider’s) choice of chair and other added options takes into account the user’s
comfort, positioning, physical limitations, and hazards that may be encountered during daily use.
Operating the manual wheelchair outside of the recommendations provided by the manufacturer can
lead to a dangerous situation.
The wheelchair is not suitable for jogging, running, skating or similar activities. Swiveling front wheels
tend to wobble at higher speeds and can cause a sudden stop, and the wheelchair can tip over. Use
the wheelchair only at regular walking speed. Under no circumstance should you let go of the push
handle while pushing.
The durability of this product is ve years when it is used with proper care and maintenance according
to the user’s guide.
This symbol indicates conformity
with RESNA WC-4 Section 19
requirements.
Medical Device
Unique Device Identier
To identify the country of manufacture
of products.
Maximum washing temperature 60°C
(140°F). Mild Process
Do not bleach.
Do not iron.
Do not tumble dry.
This symbol indicates a wheelchair
which cannot be used in motor vehicle
as vehicle seat. This wheelchair does not
comply with WC19 (RESNAWC-4:2012
for ISO7176-19:2008) and cannot be
used as a vehicle seat to transport the
user in a vehicle.
The symbol indicates a wheelchair which
can be used in motor vehicle as vehicle
seat. This wheelchair complies with
WC19 (RESNAWC-4:2012 and ISO 7176-
19:2008) and can be used as a vehicle
seat to transport the user in a vehicle.
This symbol indicates the position of an
anchor point when using a 4-point tie
down system (WTORS) during transit.
This symbol indicates correct lifting
points for safe moving and handling.
This symbol indicates potential nger
entrapment.

3
CONVAID USER’S GUIDE
General Warnings and Cautions
WARNING: The operator/caregiver must read and understand this manual prior to
operating this equipment. If you are unable to understand any part of this manual,
contact your supplier for assistance.
WARNING: Please keep packaging material away from children. Plastic packaging
presents danger of suffocation.
WARNING: The weight capacity carried by the Rodeo chair must never exceed the total
weight capacity of the chair (maximum occupant size plus any items carried). When
using the chair in transit, all accessories must be removed from the chair and secured
separately.
WARNING: Do not leave/store the chair in direct sun/heat over a long period of time.
Check the temperature of the chair prior to usage.
WARNING: Do not use the chair unless it has proper tire pressure (front 36 psi/rear 30
psi, 248kPa/200kPa, 2.5BAR/2.0BAR). Do not overinate the tires. Failure to follow
these instructions may cause the tire to explode and cause harm. Tire size and maximum
pressure are listed on the wheel.
WARNING: Motor vehicle safety – The seating module is not designed, tested or intended
to be used as a car seat. Never use the seating module as a car seat. Transfer the user
from the chair to an approved motor vehicle adaptive car seat. If your chair is equipped
with the transit option, refer to the transit section in this user’s guide regarding use of
this chair for transit.
CAUTION: For occupant safety:
• Always secure the user with belt rst, before making any other adjustments.
• Do not leave the user unattended even when he/she is strapped in and the wheel
locks are engaged.
• Do not strap the user too tight. Straps should not interfere with breathing or
circulation.
• Always apply the wheel locks before letting go of the chair. Never remove or place
the user without engaging the wheel locks.
• To prevent tipping, avoid using the front of seat tubes for support during entry or exit
from the chair, if the front edge of the seat is at, or forward of, the point where the
tires touch the oor.
• Do not use the footplates for weight support during exit and entry of the chair.

4
CONVAID USER’S GUIDE
CAUTION: Pay particular attention when on slopes and inclines to prevent:
• The user from falling out of the chair.
• The chair from tipping over.
• The chair from rolling away.
CAUTION: Do not go up or down stairs without the assistance of another person or with
the user in the chair. If devices such as ramps or elevators are available, please use
them. If they are not available, then the chair should be carried over the obstacle by two
people without the user in the chair.
CAUTION: Never use this chair on an escalator because the chair may tip over.
CAUTION: Before removing the user from the chair and before returning the user to it,
always engage the wheel lock. Never remove or place user without engaging the wheel
lock.
CAUTION: When the user reaches for objects in front, to the side, or behind the chair,
be sure that they do not lean out of the chair too far since a shift in the center of gravity
might cause the chair to tilt or tip over.
CAUTION: Whenever you change a setting on the chair, make sure that you rmly tighten
any screws or knobs that have been loosened prior to placing the user in the chair.
CAUTION: Changes & Adjustments
Adjustments made to the chair will change the balance and function of the chair and may
increase risk of tip over. Consult your Convaid Service Dealer before making adjustments.
Warranty will be voided if modications that change the structure of frame of the chair
are made without manufacturer’s authorization.
CAUTION: Many of the screws, bolts, and nuts used on this chair are specialized or high-
strength fasteners. Only use fasteners purchased through Convaid or a Convaid service
dealer.
CAUTION: Positioning belts should never be used as a safety restraint device in a motor
vehicle when transporting the chair with an occupant. An additional WC19 (ISO 7176-
19) compliant automotive type seat belt is required when the chair is used in transport
vehicles.

5
CONVAID USER’S GUIDE
CAUTION: Always properly secure the Rodeo in a safe location when transporting as
cargo.
NOTE: Removable accessories that can be removed without tools will not cause adverse
effects on the wheelchair.
NOTE: The Rodeo could lose its ame-resistant characteristics when using aftermarket
seating or cushions.

6
CONVAID USER’S GUIDE
Rodeo with Seating Overview
Serial Number Label
Fig. 1
Chair Warning Label
One Piece Height Adjustable Push Handle
Tilt Adjustment Lever
Single Foot Activated
Wheel Lock Bar
290 mm x 60 mm
Rear Solid Wheels
Medical Necessity Storage Basket (Option) One Piece Angle
Adjustable Footplate
190 mm x 51 mm
Front Solid Wheels
Elevating Leg Rest
Transit Anchor (Option)
Height Adjustable Flip-Up Armrest (Option)
Swing Away Laterals (Option)
Never leave occupant unattended. Failure to read
and follow user guide instructions could result in
serious injury. To obtain a replacement user’s guide
email [email protected] or call 844-876-6245.

7
CONVAID USER’S GUIDE
Rodeo without Upholstery Seating Overview
Fig. 2
Serial Number Label
Chair Warning Label
290 mm x 60 mm
Rear Solid Wheels
Recline Release Strap
One Piece Height Adjustable Push Handle
Tilt Adjustment Lever
190 mm x 51 mm
Front Solid Wheels
One Piece Angle Adjustable Footplate
Depth Adjustable Solid Seat Pan (Option)
Back Canes
Never leave occupant unattended. Failure to read
and follow user guide instructions could result in
serious injury. To obtain a replacement user’s guide
email [email protected] or call 844-876-6245.

8
CONVAID USER’S GUIDE
Rodeo Specications (Millimeters)
Model Size RD 12 RD 14 RD 16
Seat Width 305 356 406
Seat Depth 229 - 356 279 - 406 330 – 457
Seat Depth (without seating) 229 - 356 279 - 406 330 – 457
Seat Back Height 559 610 635
Seat to Footplate 229 - 356 279 - 406 305 - 457
Seat to Floor Height 533 559 559
Recline Adjustment 90° or 110° 90° or 110° 90° or 110°
Tilt Adjustment 5 - 45° 5 - 45° 5 - 45°
Overall Height 1092 1118 1143
Overall Length 889 889 914
Overall Width 584 635 686
Maximum Slope 11° 11° 11°
(for use of parking brake)
Pivot Width 1346 1372 1410
Folded Length 864 864 1016
Folded Width 584 635 686
Folded Height 432 457 457
Armrest Height 121 - 178 165 - 222 165 - 222
Headrest Extension 203 203 203
Shoulder Strap Height 381 - 533 406 - 559 457 - 610
Weight Capacity Regular 34 kg 45.5 kg 77 kg
Weight Capacity Transit 30 kg 45.5 kg 75 kg
Weight of Chair 15 kg 17 kg 18 kg
Material (Frame) Steel / Aluminum
Material (Plastic Parts) Fiber glass strengthened polyamide
Material (Cushion) Fire resistant foam*
Material (Fabrics) Fire resistant nylon, polyester*
*Resistance to ignition of upholstered parts complies to BS-EN 1021-1 and -2

9
CONVAID USER’S GUIDE
How to Remove Chair from Box
1. Place box at on the oor.
2. Verify that package is in good shape and that no damage has occurred during shipping.
3. Remove the chair from the packaging material.
4. Check to make sure that your order is complete.
Preparing the Chair for Use
Once you have all components as ordered, the directions for use in this User’s Guide will guide you
through the process of preparing the chair for use.
Convaid recommends the initial tting, adjustments, and setup take place with the help of your
Convaid Representative and/or Convaid Service Dealer. However, if the instructions contained in this
user’s guide are followed carefully, a caregiver or attendant will be able to set up and assemble the
chair.
Tools Required
• 5/32” Allen wrench
• 7/16” Wrench
• 3/8” Wrench
• Phillips Screwdriver
Chair Set Up & Adjustment
Contents in the Box
List of items included in the box:
• Mobility base and seating module
• Set (pair) of rear wheels
• User’s Guide
• Accessories as ordered
• 5/32” Allen wrench

10
CONVAID USER’S GUIDE
Setting Up
Rodeo with Seating Overview
WARNING: Improper use may cause premature brake failure, which could damage wheel lock.
Never use excessive force. This could damage the quick release plunger pins and the wheels
could fall off and cause injury.
Fig. 5 Locking Fig. 6 Unlocking
Wheel Lock Operation
1. Lock the wheels by pushing the wheel lock bar downward. Fig. 5
2. Disengage the wheel lock by pulling the wheel lock bar upwards with the top of your foot. Fig. 6
DOWN UP
1. Press both gray buttons on the outside of the pivot joints of the push handle simultaneously. Fig. 3
2. While holding the buttons down, move the push handle up or down to the desired position. Fig. 4
3. Release the gray buttons on the push handle.
Fig. 3 Fig. 4

11
CONVAID USER’S GUIDE
Fig. 12 Fig. 14 Fig. 15Fig. 13
CAUTION: Make sure the safety lock clicks into place. Two clicks will be heard. Fig. 14
Unfolding the Chair
Fig. 7
1. Lay chair down with seat facing upward. Fig. 7
2. Unbuckle closure strap. Fig. 8
3. Push in gray buttons on leg rest extensions and swing them out and upward until parallel with
the ground. Fig. 9 & 10
4. Open folded footplate and attach calf support to footplate with Velcro®. Fig 11
Fig. 8
Fig. 10 Fig. 11
Fig. 9
5. Apply wheel lock. Fig. 12
6. Push in gray buttons on push handle, and lift upward until handle is at a 90-degree angle with
the chair. Fig. 13
7. Place foot on the caster tube and push against back tubes using both hands. Make sure the
safety lock clicks into place by visual inspection on both sides. Fig. 14 & 15
NOTE: Look to see that safety lock pins are visible and fully exposed on both
sides. (Fig. 15)

12
CONVAID USER’S GUIDE
Fig. 16
Folding the Chair
Fig. 20
1. Before folding, front wheels of chair should be in a
forward facing position. Fig. 20
2. Apply wheel lock by pushing wheel lock bar downwards.
Fig. 21
3. Position chair in a full upright position (not tilted or
reclined). Fig. 22
Fig. 21 Fig. 22 Fig. 23
WARNING: Keep ngers free of folding mechanism.
If applicable, ip up armrest, fold lateral trunk supports and remove seat
cushion. Fig. 23, 24, 25, 26 & 27
8. Adjust push handle and footplate into desired position.
9. If applicable, lower armrests, unfold lateral trunk supports and place seat cushion onto seat
upholstery. Fig. 16, 17 & 18
How to lift chair when unfolded:
With one hand, hold leg rest tube; with the other, hold the back crossbar. Fig. 19
Fig. 19
Fig. 17 Fig. 18
Fig. 24 NOTE:
Shaded areas
indicate moving
parts

13
CONVAID USER’S GUIDE
Fig. 25 Fig. 26 Fig. 27
Fig. 28 Fig. 29 Fig. 30
Fig. 31 Fig. 32 Fig. 33
F ig. 14
NOTE: Apply lubricant to safety lock as needed.
Fig. 34 Fig. 35 Fig. 36
4. Push in gray buttons on leg rest extensions, swing them upward until parallel with the ground.
(Fig. 28) Detach the calf panel and fold up footplate. Fig. 29
5. To disengage safety lock, grasp red levers and simultaneously squeeze them together with one
hand. With the other hand hold top of push handle pulling towards you. Fig. 30 & 31
6. Push chair downward into the folded position. Fig. 32
7. Push in gray buttons on the push handle, and rotate handle back on to chair. Fig. 33
8. Secure closure strap to hold the chair in the folded position. Fig. 34
9. Push in gray buttons on leg rest, and rotate leg rest under chair. Fig. 35
10. With a straight back, bend knees and lift chair as shown in photo. Fig. 36

14
CONVAID USER’S GUIDE
Fig. 39
Fig. 38
Proper seat width enables the user to sit
comfortably and prevents problems from
developing. While user is seated on a at
surface, measure from hip to hip. Fig. 38
The user should have enough room to prevent
hips and thighs from rubbing against the
frame. However, the chair should not be too
wide or the user will slide around and posture
could be affected.
Seat width is measured from the inside edge
of the seat frame. Fig. 39
Seat Width
Fig. 37
The back height varies according to chair size. Headrest extensions are available
when extra height is needed to support the head.
To determine the back height, measure from the seat to the upper part of the
head. Fig. 37
Seat Back Height
Seat back height
Correct seating and positioning encourages good posture, which in turn aids circulation, breathing and
digestion.
Please take the time to properly adjust the chair to t the user. If the user is not correctly positioned,
check the accessories section of this user’s guide to see if one or more of our accessories would help
to facilitate posture or consult a physical therapist.
Improper seating can cause problems. Please consult a physical therapist or doctor for additional
guidance.
When properly tted, Convaid chairs will provide years of comfortable use. As the user grows, refer
back to this Fitting Guide to adjust the dimensions of the chair.
Fitting Guide

15
CONVAID USER’S GUIDE
Measure from the most posterior portion of the buttocks to the back of the
knee. Subtract from that measurement 25 mm - 51 mm to allow adequate
clearance between the seat and the back of the knee. Fig. 40
Seat Depth
Fig. 40
Fig. 41 Fig. 42 Fig. 43
Seat Depth Adjustment Without Seating
1. Loosen the two bolts located within the adjustment slot on the top seat pan using a 5/32”
Allen wrench on top for the bolt and a 7/16” wrench for the nut on the bottom of the seat pan.
Do not remove nut from bolt. Fig. 41
2. Using the same tools from step 1, remove the horizontal facing nut located under the seat pan
from both the right and left side. Fig. 42
3. After the nut is removed, loosen the horizontal facing bolt on each side until the seat tubes
slide freely. Do not remove the bolt entirely. Fig. 43
4. Adjust seat tubes to desired depth by aligning holes on the stationary seat base with the
incremental holes on the seat tubes. Retighten the bolt from step 3 through the aligned holes
to secure seat depth. Reattach nut removed in step 2.
5. Retighten the nut and bolt from step 1 to secure seat pans.

16
CONVAID USER’S GUIDE
1. Push the gray buttons on the leg rest extensions; swing
them
upward until parallel with the ground. Fig. 44
2. Peel off seat upholstery from the mesh seat support.
Fig. 45
3. Remove bolt with a 5/32” Allen wrench. Fig. 46
4. Extend the footplate tube by matching it with the holes on
the seat base. Fig. 47
5. Tighten back the bolt. Fig. 48
6. Repeat on opposite side.
Fig. 46 Fig. 48
Adjust seat depth to
desired setting
Fig. 47
Fig. 45
Fig. 44
Seat Depth Adjustment With Seating
NOTE: The same upholstery is used for both one-piece and
individual footplates.
Fig. 49 Fig. 50
5°- 45° of adjustable tilt
Tilt Adjustment
The tilt feature allows for added comfort
and/or convenience during feeding. To tilt,
squeeze the tilt lever on the chair’s handle
and push down. Release the lever when
desired angle of tilt has been achieved.
Fig. 49 & 50