ETEKCITY ESB4074C User manual

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Smart Body Weight Scale
User Manual
Questions or Concerns?
[phone] • [e-mail]

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Table of Contents
Package Contents
Specications
Safety Information
Function Diagram
Display Diagram
Before First Use
VeSync App Setup
• Creating a User
Using the Smart Scale
• Converting Weight Units
Maintenance
• Clearing the Smart Scale
• Cleaning the Smart Scale
• Replacing the Batteries
Common Display Codes
Troubleshooting
Warranty Information
Customer Support
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4
6
7
8
9
11
12
14
16
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17
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18
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24
29

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1 x Smart Body Weight Scale
2 x 1.5V AAA Batteries (Pre-Installed)
1 x Quick Start Guide
Specifications
Package Contents
Models ESB4074C, ESB4074C-RBX
Weight Capacity 400 lb / 28 st / 180 kg
Increments 0.1 lb / 0.05 kg
Weight Units lb / st / kg
Platform Tempered Glass
Battery 2 x 1.5V AAA Batteries (Pre-Installed)
Auto-Off 15 seconds
Dimensions 11.8 x 11.8 x 1.0 in / 30.2 x 30.2 x 2.4 cm
Operating System iOS®12.0+ or Android™ 5.0+

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Safety Information
• This scale should not be used to diagnose or treat any medical
condition.
• Scale data should not be used as a substitute for medical advice
from a healthcare professional.
• Check the scale before using. Do not use the scale if it is damaged
in any way.
• Do not strike or bang on the scale and do not use the scale if
there is a crack on the glass. While tempered glass is stronger
and fractures more safely than ordinary glass, it may shatter
unexpectedly after developing a slight crack. If you see a crack,
contact Customer Support (see page 29).
• The glass platform is slippery when wet. Always make sure
the platform and your feet are dry before stepping on for
measurement.
Please read and follow all instructions and safety guidelines
in this manual.
Medical
General Use
READ AND SAVE THESE INSTRUCTIONS

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• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) , or rechargeable
(ni-cad, ni-mh, etc.) batteries.
• If the scale is not in use for a long period of time, remove the
batteries to extend the lifetime of the scale.
Batteries
• Place the scale on a hard, at surface to avoid tipping.
• To weigh safely and accurately, stand with your feet shoulder-
width apart while on the scale. Do not stand on the edge of the
scale or jump on the scale.
• Avoid standing on the scale for a long period of time, or when
you are not weighing yourself.
• Do not overload the scale. Maximum weight capacity is 400 lb /
28 st / 180 kg.
• Keep the scale in a cool area with low humidity. Keep the
scale away from heat sources, such as ovens or heaters.
Avoid temperature uctuations. Store the scale in a horizontal
position, not vertical.
• Changes or modications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate this device.
• Handle with care. Not for commercial use. Household use only.

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Function Diagram
A. Weighing Platform
B. Display
C. 4 High-Precision Sensors
D
E
C
F
AB
D. Anti-Skid Padding
E. Unit Switching Button
F. Battery Compartment

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Display Diagram
A. Weight Measurement
B. Bluetooth®Icon
C. Weight Units
A
B
C

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Before First Use
1. Open the battery compartment on the underside of the
scale. Remove the included AAA batteries.
2. Remove the plastic insulator strip from the battery
compartment.
3. Replace the batteries. Follow the guidelines in the battery
compartment to match the +and –terminals.
Slide 1.5V - AAA
1.5V - AAA

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VeSync App Setup
1. To download the free VeSync app, scan the QR code
or search “VeSync” in the Apple App Store®or Google
Play Store.
Note: Due to app updates and improvements, the VeSync app may be
slightly different than shown in the manual. In case of any differences,
follow the in-app instructions.
Note:
• This scale uses the VeSync app, not the VeSyncFit app.
• For Android users, you may need to select Allow to use VeSync.
2. Open the VeSync app. If you already have an account,
tap Log In. To create a new account, tap Sign Up.
Note: You must create your own VeSync account to use third-party
services and products. These will not work with a guest account. With a
VeSync account, you can also allow your family and friends to use your
smart body weight scale.

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Note: If your phone is running a version of Android older than 12.0, make
sure you allow Location (GPS) permissions as well.
Note: You can change the scale’s in-app name and icon any time in the
smart scale’s settings.
3. Make sure you allow the app to have Bluetooth®
permissions and turn on Bluetooth. For Android users,
make sure you allow access to nearby devices in your
phone’s settings.
4. Tap +in the VeSync app and select your smart body
weight scale.
5. Follow the in-app instructions to connect to your
smart body weight scale.

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Creating a User
If you are a new user, you will need to enter physical
information before weighing yourself for the rst time
so the scale can calculate your body metrics. Follow
the in-app instructions to create a user prole.
Note:
• Entering inaccurate information will make the scale’s
measurements less accurate.
• If you don’t identify with the available gender options, or
are unsure, pick the option that you think best physically
matches you. While this scale’s measurements do not take
gender into account, your choice may be used for physical
measurements, depending on which smart scales you use
with the VeSync app.

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Using the Smart Scale
Note:
• To see your BMI measurement, you must connect the scale to the
VeSync app (see page 9).
• If you are pregnant, your BMI measurement may not be accurate.
Note:
• Placing on soft surfaces such as carpet may cause inaccurate
measurements or tipping.
• Make sure your feet are dry.
1. Place the scale on a hard, at surface (not a carpet or mat).
[Figure 1.1]
Figure 1.1

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2. Step on, then step off the scale and wait for the LCD
display to show “ 0.00 ” before weighing.
3. Stand on the scale until the display ashes several times,
showing your nal measurement. [Figure 1.2] If you’ve
set up your smart scale in the VeSync app, your results
(weight and BMI) will show in the app.
4. If you want to measure the weight of your baby or pet
using the VeSync app, tap (Expand) on the home
page and then tap (Baby Mode). Follow the in-app
instructions.
Figure 1.2

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Figure 2.1
Converting Weight Units
• To change the unit of measurement (lb, st, or kg), step on the
scale to turn it on. Then, turn the scale over and press the
unit switching button. [Figure 2.1]

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Figure 2.2
LB KG ST
Device
Home Page
• You can also adjust the unit of measurement in the VeSync
app by going to the smart scale’s settings ( ). To keep
settings consistent between the scale and the app, make
sure the scale is connected to the VeSync app. [Figure 2.2]
• The default weight unit is pounds (lb). After changing units,
the scale will show the new unit of measurement.

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Maintenance
Clearing the Smart Scale
If the scale has been moved or ipped upside down, it
must be cleared to ensure accurate results.
1. Place the scale on a hard, at surface.
2. Step on the scale with one foot until digits appear on the
display, then step off. [Figure 3.1]
3. The scale will show “ 0.00 ” when cleared. [Figure 3.2]
Figure 3.1 Figure 3.2

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Cleaning the Smart Scale
Replacing the Batteries
The display will show “ ” when the batteries need to be
replaced.
1. Open the battery compartment on the underside of the scale.
2. Remove the old batteries and dispose of them properly.
3. Install 2 new 1.5V AAA batteries, making sure they are
placed in the correct polarity.
4. Replace the battery compartment cover.
• Use a slightly damp cloth to clean the surface of the
scale, followed by a soft, dry cloth to wipe away any
remaining moisture.
• Do not use chemical or abrasive cleaning agents to
clean the scale.
Note: The scale may need to be cleared after replacing the batteries.

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Common Display Codes
Bluetooth Connection No Bluetooth Connection
Change Battery
OverloadClearing

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Troubleshooting
The scale doesn’t turn on.
• Check if the batteries are properly installed. If using the scale
for the rst time, remove the plastic insulator strip from the
battery compartment.
Information ashes on the display and then disappears.
• The batteries are low and may need to be replaced.
The smart scale doesn’t connect to the VeSync app.
• Make sure you use the VeSync app to connect to the smart
scale. Do not connect to the scale through your phone’s
Bluetooth®settings.
• Make sure your phone’s operating system is running on iOS
12.0+ or Android 5.0+.
• Close and relaunch the VeSync app. Make sure you’re using the
latest version of the app.
• Make sure you allow the app to have Bluetooth®permissions
and turn on Bluetooth. For Android users, make sure you allow
access to nearby devices in your phone’s settings.
• Make sure your scale and phone are within 30 ft / 10 m of each other.
• Make sure the scale is not currently connected to any other
phone or app.
• Try turning off any VPN apps.

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Try the following:
• Enable Bluetooth on your phone.
• Step on the scale to turn it on.
• Open the Vesync App, tap +and select your smart scale. Make
sure you select the correct model.
• Follow the in-app instructions to connect to your smart scale.
Note: If your phone is running a version of Android older than 12.0, make
sure you allow Location (GPS) permissions as well.
My data doesn’t sync with the VeSync app.
When the scale turns off, it enters into power-saving mode and will
disconnect from the VeSync app. Do the following to reconnect to the scale:
• Restart your phone’s Bluetooth.
• Turn on the scale, open the app, wait for the scale to connect to
the app via Bluetooth, then step on the scale for measurement.
Reset your scale and Bluetooth connection.
• Remove the batteries for 5–10 seconds, then replace them.
• Restart your phone and enable Bluetooth.
Open the VeSync app and navigate to the smart scale’s settings. Tap
“Troubleshooting” and test for Bluetooth connection issues.
The scale readings are unstable or inaccurate.
• Make sure the scale is on a hard, at surface.
• Clear the scale (see page 16).