ETEKCITY ESF24 User manual

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Smart Fitness Scale
Model: ESF24 Series
User Manual
Questions or Concerns?
[e-mail]

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Table of Contents
Package Contents
Specications
Safety Information
Function Diagram
Display Diagram
Before First Use
VeSync App Setup
Using the Smart Scale
Maintenance
Common Display Codes
Troubleshooting
Terms & Policy
Customer Support
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3
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6
7
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9
12
15
17
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21
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1 x Smart Fitness Scale
3 x 1.5V AAA Batteries (Pre-Installed)
1 x Quick Start Guide
Specications
Package Contents
Weight Capacity 180 kg / 28 st / 400 lb
Increments 0.05 kg / 0.2 lb
Weight Units kg / st / lb
Platform Tempered Glass
Battery 3 x 1.5V AAA batteries
Auto-Off 30 seconds
Dimensions 30 x 30 x 2.5 cm / 11.8 x 11.8 x 1 in
Operating System iOS®12.0+ or Android™ 6.0+
Bluetooth®Frequency
Range
2402–2480 MHz
Maximum transmit power:
0 dBm (E.I.R.P)

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Safety Information
• This scale should not be used to diagnose or treat any medical
condition.
• Scale data should not be used as a substitute for medical advice
from a healthcare professional.
• This scale uses a harmless electrical current to measure body fat.
Consult a healthcare professional before using the smart scale if
you use medical electronic equipment such as a pacemaker.
• Check the scale before using. Do not use the scale if it is damaged
in any way.
• Do not strike or hit the scale. Do not use the scale if the glass is
cracked or broken. Due to the nature of tempered glass, the glass
will shatter if there is even a slight crack. If you see a crack, contact
Customer Support immediately (page 21).
Please read and follow all instructions and safety guidelines
in this manual.
READ AND SAVE THESE INSTRUCTIONS
Medical
General Use

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• Do not mix new and old batteries.
• If the scale is not in use for a long period of time, remove
the batteries to extend the lifetime of the scale.
Batteries
• The glass platform is slippery when wet. Always make sure the
platform and your feet are dry before stepping on for measurement.
• Place the scale on a hard, at surface to avoid tipping.
• To weigh safely and accurately, stand with your feet shoulder-
width apart while on the scale. Do not stand on the edge of the
scale or jump on the scale.
• Avoid standing on the scale for a long period of time, or when
you are not weighing yourself.
• Do not overload the scale. Maximum weight capacity is 180 kg /
28 st / 400 lb.
• Keep the scale in a cool area with low humidity. Keep the
scale away from heat sources, such as ovens or heaters.
Avoid temperature uctuations. Store the scale in a horizontal
position, not vertical.
• Handle with care. Not for commercial use. Household use only.

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Function Diagram
A. Weighing Platform
B. Display
C. Anti-Skid Padding
D. Battery Compartment
BA
D
C

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Display Diagram
A. Weight Measurement
B. Bluetooth®Icon
C. Weight Units
A
B
C

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Before First Use
1. Open the battery compartment on the underside of the
scale. Remove the included AAA batteries.
2. Remove the plastic insulator strip from the battery
compartment.
3. Replace the batteries. Follow the guidelines in the battery
compartment to match the +and –terminals.
Slide
1.5v - AAA
1.5v - AAA
1.5v - AAA
1.5V - AAA
1.5V - AAA
1.5V - AAA
Slide

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VeSync App Setup
1. To download the VeSync app, scan the QR code or
search “VeSync” in the Apple App Store®or Google
Play Store.
Note: Due to app updates and improvements, the VeSync app may be
slightly different than shown in the manual. In case of any differences,
follow the in-app instructions.
Note:
• This scale uses the VeSync app, not the VeSyncFit app.
• For Android users, you may need to select “Allow” to use VeSync.

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2. Open the VeSync app. If you already have an account,
tap Log In. To create a new account, tap Sign Up.
Note: You must create your own VeSync account to use third-party
services and products. These will not work with a guest account. With a
VeSync account, you can also allow your family and friends to use your
smart tness scale.
Note: You can change the name and icon at any time in the smart
tness scale settings.
3. Make sure the scale is fully charged.
4. Make sure to enable Bluetooth®permission of the APP
and turn on Bluetooth®. For Android users, please allow
the app to access nearby devices in your phone settings.
Note: If your Android phone system is lower than Android™ 12.0+, please
authorize the location (GPS) permission of the VESYNC app in your
phone settings.
5. Tap +in the VeSync app and select your smart
tness scale.
6. Follow the in-app instructions to connect to your
smart tness scale.

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Creating a User
If you are a new user, you will need to enter physical
information before weighing yourself for the rst time
so the scale can calculate your body metrics. Follow
the in-app instructions to create a user.
Note:
• Entering inaccurate information will make the scale’s
measurements less accurate.
• If you don’t identify with the available gender options,
or are unsure, pick the option that you think best
physically matches you. This choice is used for physical
measurements, such as body fat percentages.

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Using the Smart Scale
Note:
• To switch between pounds (lb), stone (st), and kilograms (kg),
open the VeSync app and select the weight unit in the Device
Settings menu.
• To see measurements besides weight, you must connect the
scale to the VeSync app (see page 9).
• If you are pregnant, scale measurements will not be accurate.
1. Place the scale on a hard, at surface (not a carpet or
mat). [Figure 1.1]
Note: Placing on carpet may cause inaccurate measurements or tipping.
[Figure 1.1]

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2. Make sure your feet are dry. Place bare feet on the scale’s
conductive areas. Step onto the scale. The scale will
automatically turn on and start measuring your weight.
3. Continue standing on the scale until the digits on the
display ash 2 times, showing your nal measurement.
[Figure 1.2] If your smart scale is connected to the
VeSync app, additional results (such as BMI, body fat,
etc) will show in the app.
[Figure 1.2]

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Switching Units
1. To change the unit of measurement (kg, lb, or st), lightly
tap on the scale and open the VeSync app. Select the
scale(you should see “Connected” in the app), then tap
the Settings icon ( ). You can adjust the units on this
page. [Figure 1.3]
2. The default unit is pounds (lb). After changing units, the
scale will show the new unit of measurement.
LB KG ST
Device
Home Page
[Figure 1.3]

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Maintenance
Clearing the Smart Scale
If the scale has been moved or ipped upside down, it must
be cleared to ensure accurate results.
1. Place the scale on a hard, at surface.
2. Step on the scale until digits appear on the display, then
step off. [Figure 2.1]
3. The scale will show “ ” when cleared. [Figure 2.2]
[Figure 2.1] [Figure 2.2]

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Cleaning the Smart Scale
Replacing the Batteries
The display will show “ ” when the batteries need to be
replaced.
1. Open the battery compartment on the underside of
the scale.
2. Remove the old batteries and dispose of them properly.
3. Install 3 new 1.5V AAA batteries, making sure they are
placed under the correct polarity.
4. Replace the battery compartment cover.
• Use a slightly damp cloth to clean the surface of the
scale, followed by a soft, dry cloth to wipe away any
remaining moisture.
• Do not use chemical or abrasive cleaning agents to
clean the scale.
Note: The scale may need to be calibrated after replacing the batteries.

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Common Display Codes
Wireless Connection No Wireless Connection
Change Battery
OverloadClearing

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Troubleshooting
The scale doesn’t turn on.
• Check if the batteries are properly installed. If using the scale
for the rst time, remove the plastic insulator strip from the
battery compartment.
Information ashes on the display and then disappears.
• The batteries are low and may need to be replaced.
The smart scale doesn’t connect with the VeSync app.
• Make sure your phone’s operating system is running on iOS
12.0+ or Android 6.0+.
• Close and relaunch the VeSync app. Make sure you’re using
the latest version.
• Make sure to enable Bluetooth®permission of the APP and
turn on Bluetooth®. For Android users, please allow the app to
access nearby devices in your phone settings.
Note: If your Android phone system is lower than Android™ 12.0+, please authorize
the location (GPS) permission of the VeSync app in your phone settings.
• Make sure your scale and phone are within 10 m / 30 ft of
each other.
• Make sure the scale is not currently connected to any other
phone or app.
• Try turning off any VPN apps.

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My scale will only measure my weight, not my body fat or other metrics.
• Set up your smart scale in the VeSync app. Your weight will show on
the scale display, and more results will show on the app.
• If you’re wearing shoes or socks, the scale cannot measure health
metrics such as body fat. Step on the scale with bare feet. [Figure 3.1]
• Make sure to place your feet on the scale’s conductive areas.
[Figure 3.2]
• If your feet are too dry or too wet, the biometrics may not be detected.
Since skin can become very dry during winter, please also try to
apply some lotion or have a foot soak when it cannot measure other
measurement values.
Note: If the scale has errors on the display, will not turn off automatically,
or has a problem not listed here, try removing the batteries for 3 seconds,
then replacing them.
[Figure 3.1] [Figure 3.2]
Conductive Areas
If you still need help, please contact Customer Support
(page 21).

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Instructions for Users on Removal, Recycling and Disposal of Used Batteries
To remove the batteries from your equipment or remote control, reverse the procedure described in the owner's manual
for inserting batteries. For products with a built-in battery that lasts for the lifetime of the product, removal may not be
possible for the user. In this case, recycling or recovery centers handle the dismantling of the product and the removal
of the battery. If, for any reason, it becomes necessary to replace such a battery, this procedure must be performed by
authorized service centers. In the European Union and other locations, it is illegal to dispose of any battery with household
trash. All batteries must be disposed of in an environmentally sound manner. Contact your local waste-management
officials for information regarding the environmentally sound collection, recycling and disposal of used batteries.
WARNING: Danger of explosion if battery is incorrectly replaced. To reduce risk of fire, explosion or leakage of flammable
liquid/gas, don't disassemble, crush, puncture, short external contacts, expose to temperature above 60°C (140°F),
sunshine or like, expose to extremely low air pressure or dispose of in fire or water. Replace only with specified batteries.
The symbol indicating 'separate collection' for all batteries and accumulators shall be the crossed-out wheeled bin shown
below:
According to EU Batteries Directive 2013/56/EU, any batteries, accumulators and button cells containing more than
0.0005 % mercury, more than 0.002 % cadmium or more than 0.004 % lead, shall be marked with the chemical symbol for
the metal concerned: Hg, Cd or Pb respectively. Please Refer to the below symbol:
Attributions
iOS is a registered trademark of Cisco Systems, Inc. and/or its aliates in the United States and certain other countries.
Apple App Store is a trademark of Apple Inc.
Android and Google Play are trademarks of Google LLC.
The Bluetooth®word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks
by Etekcity Corporation is under license. Other trademarks and trade names are those of their respective owners.
This product is RoHS compliant
This product is in compliance with Directive 2011/65/EU, and its amendments, on the restriction of the use
of certain hazardous substances in electrical and electronic equipment.
This symbol means the product must not be discarded as household waste, and should be delivered to an
appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources,
human health and the environment. For more information on disposal and recycling of this product, contact
your local municipality, disposal service, or the shop where you bought this product.
Hg Cd Pb
DECLARATION OF CONFORMITY
Etekcity Corporation hereby declares that this product is in compliance with the essential requirements andother relevant
provisions of Directive 2014/53/EU, UK Radio Equipment Regulations 2017 and all other applicable EU and UK directive
requirements. The complete declaration of conformity can be found at: https://etekcity.com/euro/compliance.