ETEKCITY ESF37 User manual

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Smart Fitness Scale
Model: ESF37 Series
Questions or Concerns? [e-mail] • [phone]
User Manual

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Thank you for purchasing the ESF37 Series
Smart Fitness Scale by Etekcity.
If you have any questions or concerns, please
reach out to our helpful Customer Support Team at
[e-mail]. We hope you enjoy your
new scale!
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Table of Contents
Package Contents
Specications
Safety Information
Function Diagram
Setup
• Before First Use
VeSync App Setup
Using the Smart Scale
• Weighing without the VeSync App
Maintenance
• Cleaning the Scale
• Recalibrating the Scale
• Replacing the Batteries
Display Messages
Troubleshooting
Warranty Information
Customer Support
Specications
Weight Capacity 400 lb / 28 st / 180 kg
Increments 0.2 lb / 0.1 kg
Weight Units lb / st / kg
Platform Tempered Glass
Dimensions 11.8 x 11.8 x 1.0 in /
300 x 300 x 24 mm
Battery 3 x 1.5V AAA batteries
Auto-Off 30 seconds
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1 x Smart Fitness Scale
3 x 1.5V AAA batteries(Pre-Installed)
1 x Quick Start Guide
Package Contents

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Safety Information
General Use
• Check the scale before using. Do not use
the scale if it is damaged in any way.
• Do not strike or bang on the scale, and do
not use the scale if there is a slight crack
in the glass. Due to the nature of tempered
glass, the glass will shatter if there is a
slight crack. If you see a crack, contact
Customer Support (page 18).
• The glass platform is slippery when wet.
Always make sure the platform and your
feet are dry before stepping onto the scale.
Please read and follow all instructions and safety guidelines in this manual.
NOTE:
• This scale should not be used to diagnose or
treat any medical condition.
• Scale data should not be used as a
substitute for medical advice from a
healthcare professional.
• This scale uses a harmless electrical current
to measure body fat. We do not recommend
using the scale if you use medical electronic
equipment such as a pacemaker. Consult a
healthcare professional before use.
READ AND SAVE THESE INSTRUCTIONS

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Batteries
• Do not mix new and old batteries.
• If the scale is not in use for a long period
of time, remove the batteries to extend the
lifetime of the scale.
• Place the scale on a hard, at surface to
avoid tipping.
• To weigh safely and accurately, stand with
your feet shoulder-width apart while on the
scale. Do not stand on the edge of the scale
or jump on the scale.
• Avoid standing on the scale for a long period
of time.
• Do not overload the scale. Maximum weight
capacity is 400 lb / 28 st / 180 kg.
• Keep the scale in a cool area with low
humidity. Keep the scale away from heat
sources, such as ovens or heaters. Store the
scale horizontally, not vertically.
• Not intended for commercial use. Household
use only.
• Handle with care.

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Function Diagram
A. Platform
B. Display
C. Anti-Skid Padding
D. Battery Compartment
E. Unit Conversion Button
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Top Underside
A
B
E
D
C

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Setup
Push down and lift
Before First Use
1. Open the battery compartment on the underside
of the scale. Remove the included AAA batteries
from the scale.
2. Remove the plastic wrap from batteries, or
remove the insulator strip from the battery
compartment.
3. Replace the batteries. Follow the guidelines in
the battery compartment to match the +and -
terminals.
1.5v - AAA
1.5v - AAA
1.5v - AAA

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VeSync App Setup
1. To download the VeSync app, scan the QR code
or search “VeSync” in the Apple App Store® or
Google Play Store.
Note: Due to app updates and improvements, the contents
of this manual may change without notice. The VeSync app
user interface may appear slightly different.
2. Open the VeSync app. If you already have an
account, tap Log In. To create a new account,
tap Sign Up.
Note:
• This scale uses the VeSync app, not the VeSyncFit
app.
• For Android™ users, you may need to select Allow
to use VeSync.
Note: You must create your own VeSync account to use
third-party services and products. These will not work
with a guest account. With a VeSync account, you can
also allow your family and friends to use your smart
fitness scale. Note: You can change the name and icon at any time in
the smart fitness scale settings.
3. Make sure the scale is fully charged.
4. Make sure your phone has Bluetooth®turned on.
5. Tap +in the VeSync app and select your smart
tness scale.
6. Follow the in-app instructions to connect to your
smart tness scale.

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Creating a User
If you are a new user, you will need to enter physical
information before weighing yourself for the rst
time so the scale can calculate your body metrics.
Follow the in-app instructions to create a user.
Note:
• Entering inaccurate information will make the
scale’s measurements less accurate.
• If you don’t identify with the available gender
options, or are unsure, pick the option that you
think best physically matches you. This choice is
used for physical measurements, such as body fat
percentages.

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Note:Using the scale on soft surfaces such
as carpets and mats will result in inaccurate
measurements.
Using the Smart Scale
Note:
• If you are pregnant, scale measurements will not be
accurate.
• If you want to measure the weight of your baby or pet,
you can click the “ ”(Expand) button in the lower right
corner of the home page and click the “ ”(Baby
Mode) button to enter the baby measurement mode and
measure according to the prompts. In baby mode, the
APP will only measure weight and BMI.
Weighing without the VeSync App
1. Place the scale on a hard, at surface.
2. Step onto the scale. The scale will automatically
turn on and start measuring your weight.
3. Keep standing on the scale until the digits
on the screen ash 3 times with your nal
measurement.
Note: Press the unit conversion button on the
underside of the scale to change units from pounds
(lb) to stone (st) to kilograms (kg).

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Cleaning the Scale
• Use a slightly damp cloth to clean the surface of
the scale, followed by a soft, dry cloth to wipe
away the remaining moisture.
• Do not use chemical or abrasive cleaning agents
to clean the scale.
Recalibrating the Scale
If the scale has been moved or ipped upside down,
it must be recalibrated to ensure accurate results.
1. Place the scale on a hard, at surface.
2. Step on the scale with one foot until digits
appear on the display. Then, step off.
3. The scale will show “C” while calibrating, then
“0.0” when complete.
Maintenance

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Replacing the Batteries
The display will show “Lo” when the batteries need
to be replaced.
1. Open the battery compartment on the underside
of the scale.
2. Remove the old batteries and dispose of them
properly.
3. Install 3 new 1.5V AAA batteries. Follow the
guidelines in the battery compartment to match
the +and - terminals.
4. After closing the battery compartment,
recalibrate the scale (see page 10).
1.5v - AAA
1.5v - AAA
1.5v - AAA

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Display Messages
Bluetooth®Connection
Change Battery Overload Calibrating
No Bluetooth®Connection

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• Step on the scale with dry, bare feet. Make sure your
feet are on the scale’s conductive areas.
• Make sure Bluetooth®is turned on.
• Enter your physical information into the VeSync
app.
1. Why doesn’t the scale turn on?
• Check if the batteries are properly installed. If the
scale is new, make sure to remove the plastic wrap
from the batteries, or remove the insulator strip
from the battery compartment.
2. Why does information ash on the screen and then
disappear?
• The batteries are low and need to be replaced.
3. Why doesn’t the scale connect with the VeSync app?
• Make sure your phone’s operating system is running
on iOS™ 9.0+ or Android™ 4.3+.
• Download and open the newest version of the
VeSync app.
• Turn on your phone’s Bluetooth®(for Android users,
make sure your Location is turned on as well).
• Make sure your scale and phone are within 30 ft /
10 m of each other.
• Make sure the scale is not currently connected to
any other phone or device.
• Make sure your phone is not currently connected to
another Bluetooth®device.
4. Why is my body fat not measured when weighing in?
Conductive
Areas
Note:
• If the scale has errors on the display, will not turn off
automatically, or has a problem not listed here, then try
removing the batteries for 3 seconds, then replacing
them.
• To reset the scale, press and hold the unit button for
10 seconds until “CLr” appears on the display. This will
permanently delete any information stored in the scale.
If you still need help, please contact Customer Support
(see page 18).
Troubleshooting

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Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receivin g antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this equipment.

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FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must
follow the specic operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF
exposure compliance requirements, please follow operation instructions as documented in this manual. This transmitter
must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be
installed and operated with a minimum distance of 20 cm between the radiator and your body. The availability of some
specic channels and/or operational frequency bands are country dependent and are rmware programmed at the factory
to match the intended destination. The rmware setting is not accessible by the end user.
Attributions
iOS is a registered trademark of Cisco Systems, Inc. and/or its afliates in the United
States and certain other countries.
Apple App Store is a trademark of Apple Inc.
Android and Google Play are trademarks of Google LLC.
The Bluetooth®word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by Etekcity Corporation is under license. Other
trademarks and trade names are those of their respective owners.

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Warranty Information
Terms & Policy
Etekcity warrants all products to be of the highest quality in material,
craftsmanship, and service, effective from the date of purchase to
the end of the warranty period.
Etekcity Corporation will replace any product found to be defective
due to manufacturer aws based on eligibility. Refunds are available
within the rst 30 days of purchase. Refunds are only available to
the original purchaser of the product. This warranty extends only
to personal use and does not extend to any product that has been
used for commercial, rental, or any other use in which the product is
not intended for. There are no warranties other than the warranties
expressly set forth with each product.
This warranty is non-transferrable. Etekcity Corporation is not
responsible in any way for any damages, losses, or inconveniences
caused by equipment failure by user negligence, abuse, or use
noncompliant with the user manual or any additional safety, use, or
warnings included in the product packaging and manual.
This warranty does not apply to the following:
• Damage due to abuse, accident, alteration, misuse, tampering or
vandalism.
• Improper or inadequate maintenance.
• Damage in return transit.
• Unsupervised use by children under 18 years of age.
Etekcity Corporation and its subsidiaries assume no liability for
damage caused by the use of the product other than for its intended
use or as instructed in the user manual. Some states do not allow this
exclusion or limitation of incidental or consequential losses, so the
foregoing disclaimer may not apply to you. This warranty gives you
specic legal rights, and you may also have other rights which may
vary from state to state.
ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Additional 1-Year Warranty
You can extend your 1-year warranty by an additional year. Log onto
www.etekcity.com/warranty to register your new product for the
extended warranty.
Please ll out all required elds and include your order ID, place of
purchase, and purchase date, if applicable.
Defective Products & Returns
If your product proves defective within the specied warranty period,
please contact Customer Support via [e-mail] with your
order number. Do not dispose of your product before contacting us.
Once Customer Support has approved your request, please return the
unit with a copy of the invoice or your order ID.
Product Smart Fitness Scale
Model ESF37 Series
Default Warranty Period 1 year
For your own reference, we strongly recommend that you record your
order ID and date of purchase.
Order ID
Date of Purchase

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Customer Support
If you have any questions or concerns about your new product, please contact our helpful Customer Support
Team.
Customer Support
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Email: [e-mail]
Toll-Free: [phone]
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order invoice and order ID ready
before contacting Customer Support.

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