Felton TATE User manual

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SMARTFLOW INSTALLATION GUIDE
INSTALLATION GUIDE
TATE
Digital Thermostatic Shower Mixer

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FELTON

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SMARTFLOW INSTALLATION GUIDE
Control Unit Installation 7
Measurements 5
Tools Required 4
Notice 4
Scope of Application 6
Digital Mixer Installation 11
Operational Test 17
CONTENTS
Connecting the Flow Controller 14
Troubleshooting 18
Warranty 19

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FELTON
WATER PATH
Input 2 × M10 × 1
Output 1/2˝ BSP
Flow max. 22 l/min at 300kPa
Pressure range Min 150kPa - Max 500kPa
Dierence of pressure Max. 100kPa/14.5psi
Maximum outlet temperature 45°C
Hot inlet temp range 55°C - 85°C
Cold inlet temp range 5°C - 25°C
ELECTRONICS
Power supply 100V-240V AC/50-60Hz
Power consumption Standby <0.5 W, max. 18W
PLEASE READ THE MANUAL CAREFULLY BEFORE STARTING THE INSTALLATION. AFTER COMMISSIONING AND TESTING THE
SYSTEMS FUNCTIONALITY, THIS DOCUMENT MUST BE GIVEN TO THE END USER OF THE SYSTEM.
PRODUCT TO BE DISCONNECTED BEFORE LINE TEST
In case of a power cut, the unit will remain inactive until the power is back on.
GENERAL
This installation manual contains instructions for the correct installation of the Tate Digital Controller. The warranty will be invalidated
if the product is not installed according to these instructions.
Installation must be carried out by qualified installers in accordance to this installation manual. AS/NZS3500 standards, rules and safety
regulations do apply.
PLACE OF INSTALLATION
The Tate Digital Controller must be installed in an accessible place and in accordance to this installation manual. This ensures a
problem-free service and maintenance procedure.
NOTICE
TOOLS REQUIRED
7. Drill
4. Torx screwdriver
(included in box 1)
3. Phillips screwdriver
2. Drill bit ø 5mm
1. Pencil
5. ø 30mm hole saw
8. Spirit level6. Utility knife
DANGER OF ELECTRIC SHOCK!
ELECTRICAL INSTALLATION
Before opening the housing, the mains connection must be switched o. Work on electrical parts and connections must be
carried out by qualified electrician. Country-specific standards and regulations do apply.
PRECAUTIONS
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. Children should be supervised to ensure that they do not play with the appliance.
3. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
4. This appliance contains battery that are only replaceable by skilled persons.
5. An electronic copy of the installation and user guides are available on the Felton website – please visit www.felton.co.nz
MAINTENANCE
Felton products are made of high quality materials and require only minimal maintenance. The following maintenance tips help to preserve the
surface and prevent damage through incorrect cleaning. Fittings and control parts should be wiped dry after used. Only use mild cleaning products
that contain soap. The following must not be used: Scourers, abrasive sponges, hydrochloric acid, lime, plaster or cement removers, solutions or
cleaning agents containing acid (pH ≤ 4), lime scale remover or vinegar-based cleaner – and cleaning agents where the chemical solution is not
known which may be sold as special cleaner for fittings.

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SMARTFLOW INSTALLATION GUIDE
BOX 1
DIGITAL MIXER
BOX 2
CONTROL UNIT
1. Control Mounting Tube
4. Cable Tie
5. Control Sleeve
8. Foam Seal
6. Control Wheel
7. Control Housing
2. Screw
MEASUREMENTS
155mm
55mm
115mm
1. Temperature Control Unit
4. Set of Screws: 2x 5x50mm
2. 12V AC Adaptor (Cable length: 1m)
*3. Flow Control Unit
*Supplied with Shower Mixer or
available as an optional purchase
5. Adaptor set 6. 2x M10 Hose 450mm (supplied)
3. Control Data Cable 10m

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FELTON
Warning: Please ensure that all electrical
installations are installed by a registered
electrician and complies with the Electrical
(Safety) Regulations of NZ.
Important: The Digital Mixer must have an
access panel.
SCOPE OF APPLICATION
A Ceiling Mounted (Recommended)
B Wall Mounted
Important: The Digital Mixer must
be accessible and should not be
sealed in the wall
Control Unit
Digital Mixer
Cable length
10m max.
Handset
outlet
Cold in
Hot in
Access
panel
Pipework in
Control cable
Pipework out
Note: The Control
Wheel can be fitted
anywhere in the
showering area.
Digital Mixer
Cable length
10m max. Handset
outlet
Pipework in
Control cable
Pipework out
Control Unit
Cold inHot in
Note: The Control
Wheel can be fitted
anywhere in the
showering area.
Note: The Digital
Mixer must not be
fitted upside down.
Wire and Data Cable
must be installed prior
to the wall lining.
It is recommended
that the Data Cable is
installed in conduit for
ease of maintenance.
Wire and Data Cable
must be installed prior
to the wall lining.
It is recommended
that the Data Cable is
installed in conduit for
ease of maintenance.

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SMARTFLOW INSTALLATION GUIDE
1
CONTROL UNIT INSTALLATION
2
Fig. 2
Tightening lugs
Cutting slot
75mm
Min.
55mm
1 - 18mm
Wall
Mounting tube
ø 30mm
Please note: The Data Cable is 10 metres in length and therefore the Control Unit and Digital
Unit need to be positioned accordingly within this distance. It is recommended that the Data
Cable is installed in conduit for ease of maintenance. The Control Tube can be reduced in
length if required by cutting along the cutting slot (see Fig. 2).
Prepare a Ø30mm hole in the
finished wall, deck or counter/
vanity. Position the drill/hole
saw where the Control Unit is
to be located.
Conduit
Data Cable
Cut Position
Drill
Hole
saw
Data Cable must be
installed prior to the
wall lining.
It is recommended
that the Data Cable is
installed in conduit for
ease of maintenance.
*This Control Unit can also be installed as a Wall Mounted unit or a Deck Mounted unit

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FELTON
3
4
Using the Data Cable, thread the end with the small connector through the hole and Control
Mounting Tube. This end of the cable is protected with a plastic sleeve, leave this on until later
in the installation.
Control Mounting Tube
Data Cable
Push the Control Mounting
Tube into the hole until the
front flange sits against the
wall.
Apply a silicone bead on the
back of the Control Housing,
then push the Control Housing
into the Plastic Tube until it is
firmly fitted on the unit.
Foam Seal
Control Housing
CLICK

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SMARTFLOW INSTALLATION GUIDE
5
Tighten the screw inside the
Control Housing and ensure the
screw is aligned with the Plastic
Mounting Tube.
This tightens the lugs on the
inside of the wall. Tighten until
there is no rotation of the
Control Housing.
6
7
Pull the red strip to release
the connector from the plastic
sleeve.
Push the four pin connector
into the socket on the back of
the Control Wheel.
Control Wheel
Data Cable

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FELTON
8
Thread in the cable and fit the Control Wheel onto the Housing.
Fit the Control Sleeve onto the Control Wheel.
Ensure that you fit the Control Sleeve in the correct orientation.
SIDE VIEW

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SMARTFLOW INSTALLATION GUIDE
10 Inside the Temperature Control Unit
9Remove the cover
DIGITAL MIXER INSTALLATION
Outlet
Hot Cold
Inlets
Fixing holes
Fixing hole
Cover retaining
holes
Transformer 12V
Control unit

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FELTON
MOUNTING OPTIONS
MOUNTING FOR NOG
MOUNTING FOR CONCRETE
2Install the Digital Mixer
1Install the Digital Mixer
99 mm
1Mark fixing holes
56 mm
2Drill fixing holes
99 mm
56 mm
ø 5 mm
3Install the Digital Mixer
If installed vertically, use orientation
shown
*

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SMARTFLOW INSTALLATION GUIDE
12 Connect the M10 flexi hoses with the MF adaptors and filters to the water supply feed
Large retaining bolt
B
A
11 Connect adapters and fit large retaining bolt with torx screw driver supplied.
ADVICE: Push in firmly!
M10 flexi hoses

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FELTON
CONNECTING THE FLOW CONTROLLER
13
A. Screw supplied 15mm
BSP fitting to the correct
male 15mm BPS of the Flow
Controller on the side of the
exposed cable. Ensure
washer is fitted
between the two.
B. Push the Flow Control Unit with the
outlet fitting back into the Digital
Mixer and fit a small retaining bolt
with torx screw driver supplied.
Short retaining bolt
ADVICE: Push in firmly!
14
Connect the Data Cable coming from the Control Unit. Use the large 6 pin connector and
push firmly into the socket. Feed the cable through the one of the guide slots in the front
of the Digital Mixer.
Data Cable
connection

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SMARTFLOW INSTALLATION GUIDE
15
Connect the power cable coming from the transformer. Use the connector and push firmly into
the socket. Feed the cable through the guide slot in the front of the Digital Mixer.
Power cable
connection

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FELTON
16
Fit the cover back on to the base. Using a Phillips screwdriver secure the cover in position. The unit
is now ready for commissioning. Please see User Guide.
IMPORTANT: Electrical supply must
be installed by a qualified electrician.
Power cable
connection
IMPORTANT: Fit cables
into slots to allow cover
to properly close at end
of installation
BA
Digital Mixer with Flow Control Unit installed:

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SMARTFLOW INSTALLATION GUIDE
1Ensure that the Digital Mixer is installed correctly installed according to the instructions above.
Turn on the water supply and check the unit and plumbing for leaks. Once the plumbing is confirmed to
be water-tight, connect the power suply and conduct the operational test below.
2 Open
Push the Smartflow Interface once.
The Digital Mixer opens and the
LED illuminates.
3 Close
Push the Smartflow Interface again.
The Digital Mixer closes and the
LED goes o.
OPERATIONAL TEST
DECK MOUNTED
SHOWER / WALL MOUNTED
DECK MOUNTED
SHOWER / WALL MOUNTED
Digital Mixer with Flow Control Unit installed

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FELTON
If issue persists or is not covered in the above, please contact our Felton Technical Team
on 0800 743 358 or [e-mail]
TROUBLESHOOTING
ISSUE PROBLEM TROUBLESHOOT
The device does not function
(i.e. the LED light is not on)
The AC adapter is not connected
to the mains Connect device to the mains power
Mains power failure Check household fuse box
The AC adapter is not connected to the Control Unit Follow Step 14 on Smartflow Installation Guide
The digital mixer is not working Follow Step 13 on Smartflow Installation Guide
The water temperature does not match the
indicated display
Hot and cold water connections reversed Check connections are correct
Hot or cold water stop valve closed or only half
opened Fully open both stop valves
Kink in supply hose Check connection hoses
Connecting pipe blocked Flush pipes and clean filter
No hot water Check hot water tank and instantaneous connec-
tions
Temperature sensor defect Carry out function «Diagnostic Test»
in User Guide
Dierence in supply pressure between hot
and cold water is greater than 100kPa Balance pressure to eliminate dierence
Constant flow of water Unit will not turn o Carry out function «Diagnostic Test»
in User Guide
The water shuts o before maximum run
time has been reached Flow sensor is defective Carry out function «Diagnostic Test»
in User Guide
The device is working but has
no water flow
Motors are not calibrated Carry out function «Diagnostic Test»
in User Guide
Stop valves closed Open stop valves fully
No water supply Restore water supply
Kink in supply hose Check connection hoses
Interface flashes green Cleaning mode active Wait 45 seconds or press the digital mixer
to cancel
The Digital Control Unit is damp or wet Inlet and outlets of the digital mixer are
not properly sealed Inspect all connections, reseal if necessary
The Control Unit does not respond to
temperature and flow adjustment*
The interface elements
are connected incorrectly Follow Step 13 on Installation Guide
The interface is defective Carry out function «Diagnostic Test»
in User Guide
The knob is not running smoothly Remove and clean knob
*Important: Controlling the flow rate is only possible with the Smartflow Digital Shower Mixer, or if you have installed a Digital Flow Control Unit for your Digital Wall Mounted
Basin/Bath Mixer or Digital Deck Mounted Sink Mixer.

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SMARTFLOW INSTALLATION GUIDE
WARRANTY
For technical assistance please ring: 0800 743 358 or [phone]
8 Farmhouse Lane, Glen Innes, Auckland 1072 New ZealandFelton Industries Limited www.felton.co.nz
5 year warranty applies to all Felton branded products including the electronic hardware and its components.
Where products are promoted as having a “5 year warranty”, Felton Industries Limited guarantees the electronic
components of these products (excluding batteries) to be free from defects in materials and workmanship under
normal installation, use and service for a period of five (5) years from the date of purchase. Fair wear and tear is
expressly excluded.
This warranty is eective for five (5) years from the date of purchase and covers electronic replacement parts
only (excluding batteries) and 2 years from the date of purchase for plumber’s labour relating solely to repairing
or replacing the Hardware, provided the product is installed by a registered plumber. You must retain proof of
purchase of the Hardware (such as an invoice or receipt) and proof of installation by a registered plumber and
provide these to Felton on request.
This warranty is for manufacturing defects only and does not cover any damage to product due to abuse,
negligence or improper installation. This warranty is given on the understanding that the product is installed
by a registered plumber and operated according to Felton’s installation guide and the Australian/New Zealand
standard AS/NZS3500. This warranty is provided to persons who are a “consumer” under the Consumer
Guarantees Act 1993 only and for use in domestic/residential dwellings only (not for commercial use).
This warranty is subject to any other rights or remedies that you may have under the Consumer Guarantees
Act 1993 (or any other applicable legislation) and to Felton’s Terms of Trade.
This 5 year warranty does not cover:
1) any consumable items (e.g. batteries, filters, installation fittings) supplied with the products.
2) damage, problems or unsatisfactory performance caused to the electronic hardware by:
a. Faulty or incorrect electrical wiring, incorrect power supply, voltage fluctuations, over voltage
transient spikes or electromagnetic interference not originating within the electronic hardware.
b. Incorrect or poor installation or application
c. Operation at conditions outside the operating conditions specified in the Felton technical
or sales data applicable to that electronic hardware.
d. Reconfiguration of the digital interface by the user – this is considered a service not a warranty.
MAINTENANCE & CARE
Please see User Guide or visit www.felton.co.nz

/felton-industries-limited/FeltonIndustriesLimited @feltonltd/feltonltd@feltontapware
FELTON INDUSTRIES LTD
8 Farmhouse Lane St Johns Auckland 1072
www.felton.co.nz | Find us on Social Media
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