Fitbit Zip FLEX 2 User manual

User Manual
Version 1.3

Table of Contents
Get started 5
What's in the box 5
Charge your tracker 5
Set up with your phone 6
See your data in the Fitbit app 7
Wear Flex 2 8
Move the clasp 8
Insert the tracker into the band 9
Put on your band 9
Handedness 11
Basics 12
Understand the LED indicator lights 12
First-time setup 12
Charging 12
Goal tracking 12
Updating 13
Alarms 13
Call notifications 13
Text notifications 13
Reminders to move 13
Low battery 14
Check battery level 14
Care for Flex 2 14
Notifications 15
Set up notifications 15
See incoming notifications 15
Timekeeping 17
Set an alarm 17
Activity Tracking 18
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See your stats 18
Track a daily activity goal 18
Choose a goal 18
Track your hourly activity 19
Track your sleep 19
Set a sleep goal 20
Set a bedtime reminder 20
Learn about your sleep habits 20
Track your exercise automatically 20
Share your activity 21
Update Flex 2 22
Troubleshooting 23
General Info and Specifications 24
Sensors 24
Materials 24
Wireless technology 24
Battery 24
Memory 25
Display 25
Band size 25
Environmental conditions 25
Learn more 25
Return policy and warranty 26
Regulatory & Safety Notices 27
USA:Federal Communications Commission(FCC) statement 27
Canada:Industry Canada (IC)statement 28
European Union (EU) 29
Australia and New Zealand 30
China 30
Indonesia 30
Israel 31
Japan 31
Mexico 31
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Morocco 31
Oman 32
Philippines 32
Serbia 32
Singapore 32
South Korea 33
Taiwan 33
United Arab Emirates 35
Safety Statement 35
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Get started
Welcome to Fitbit Flex 2, the versatile activity and sleep tracker that makes fitness
fashionable. Take a moment to review our complete safety information at
fitbit.com/safety.
What's in the box
Your Flex 2 box includes:
Tracker Charging cable Small and large bands
Tracker Charging cable
The detachable band on Flex 2 comes in a variety of colors, sold separately.
Charge your tracker
A fully-charged Flex 2 has a battery life of up to 5 days. Battery life and charge
cycles vary with use and other factors; actual results will vary.
To charge Flex 2:
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1. Plug the charging cable into the USB port on your computer, or a UL-certified
USB wall charger, or another low-energy charging device.
2. Press the tracker into the compartment on the charging cable The pins on the
charging cable must align with the corresponding pins on the back of the
tracker and lock securely in place. You’ll know the connection is secure when
the tracker vibrates and you see the indicator lights blinking, indicating your
progress towards a total charge.
Charging fully takes about 2 to 3 hours. While the tracker charges, each white light
that turns on represents 25% of the maximum charge. When Flex 2 has charged
completely, you’ll see a green light and then all 5 lights will shine for a few seconds
before turning off. If you don’t see any lights flashing, you can double-tap your
tracker to check the charging progress. You’ll know your tracker is fully charged
when you see 1 green and 4 white indicator lights.
Set up with your phone
Set up Flex 2 with the Fitbit app for iPhones and iPads or Android phones. The Fitbit
app is compatible with most popular phones and tablets. For more information, see
fitbit.com/devices.
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To get started:
1. Download the Fitbit app:
lApple App Store for iPhones
lGoogle Play Store for Android phones
2. Install the app, and open it.
lIf you already have a Fitbit account, log in to your account > tap the
Today tab > your profile picture > Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Flex 2 to your
account.
When you're done with setup, read through the guide to learn more about your new
tracker and then explore the Fitbit app.
For more information, see help.fitbit.com.
See your data in the Fitbit app
Open the Fitbit app on your phone to view your activity and sleep data, log food
and water, participate in challenges, and more.
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Wear Flex 2
Your Flex 2 comes with a large and a small wristband. If you want to use the large
band, you'll need to move the clasp from the small band.
Move the clasp
If you choose to wear the large band, you’ll need to remove the clasp from the small
band and put it into the large band:
1. Push the clasp out from the inside of the band. You may find it helpful to first
remove the square peg, followed by the round peg.
2. Pull out the clasp.
3. Insert the clasp into another band by lining up the square peg with the square
hole and the round peg with the round hole and pressing firmly until both
pegs are completely through the holes and snap into place.
NOTE: You may need to wiggle the pegs back and forth to get them to snap into
place. If there is a bulge on the inside of the band between the two inside prongs of
the clasp, find a small object like a credit card to push it flat.
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Insert the tracker into the band
Hold the tracker in your hand with the back of the tracker facing up. Find the dot on
the back of the tracker. Insert this end into the side of the band that has a
corresponding dot.
Put on your band
1. Put on the band so the colored LED light is closest to the outside of your wrist.
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2. Align both ends of the band so they are directly overlapping each other with
the clasp over the two holes that best fit your wrist.
3. Squeeze both the clasp and the band between your thumb and forefinger until
you hear a click.
You’ll know your Flex 2 band is securely fastened if both ends of the band are fully
inserted.
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NOTE: If you’re having trouble, try securing the band off your wrist to get a feel for
how it securely clasps and then try again on your wrist.
Handedness
For greater accuracy, you must specify whether you wear Flex 2 on your dominant
or non-dominant hand. Your dominant hand is the one you use for writing and
eating. To start, the Wrist setting is set to non-dominant. If you wear Flex 2 on your
dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture >Flex 2 tile
>Wrist >Dominant.
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Basics
Learn how best to navigate, check the battery level, and care for your tracker.
Understand the LED indicator lights
Flex 2 has 5 indicator lights that flash various patterns depending on what the
tracker is doing. One light changes color while the other four are always white.
First-time setup
The first time you put your tracker in the charger before you set it up, Flex 2 will
flash and vibrate to greet you. The top light changes color several times before
flashing blue continuously.
When you put the tracker in the band and begin the pairing process, all 5 lights flash
in a looping pattern until you’re prompted to double tap the tracker. When pairing is
done, all 5 lights blink twice and you’ll feel two short vibrations.
Charging
WhileFlex 2 is charging, each pulsing indicator light represents progress towards
the total charge in increments of 25%. When Flex 2 is completely charged, a green
light flashes and then all five lights shine for a few seconds before turning off.
Goal tracking
Tap Flex 2 to see your progress towards your daily activity goal. Each solid white
light represents 25% of your goal, meaning for example that if your goal is 10,000
steps and you see four white lights, you’ve gone at least 7500 steps. When you
reach your goal Flex 2 vibrates and the lights flash in celebration. After you reach
your goal and you check your goal progress you’ll see a flashing green light and
four white lights
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Updating
During an update, all five lights on Flex 2 flash in an upward pattern. If an update
can’t finish, you’ll see your progress toward today’s goal and receive an alert in the
Fitbit app.
Alarms
Flex 2 vibrates to wake you if you set an alarm. You’ll see a yellow light and three
white lights for 30 seconds or until you dismiss the alarm.
Call notifications
If you have call notifications enabled and you receive a phone call with your phone
nearby, Flex 2 vibrates two times and you’ll see a pattern of one blue light and four
white lights repeated four times, or until you answer the call or double tap Flex 2 to
dismiss the notification.
Text notifications
If you have text notifications enabled and you receive a text message with your
phone nearby, Flex 2 vibrates once and you’ll see a blue light and one white light.
Reminders to move
When you receive a reminder to move Flex 2 vibrates twice and you’ll see a
magenta light and two white lights. When you meet the 250-step goal after
receiving a reminder, you’ll feel a second vibration and see a celebratory light
pattern.
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Low battery
When your tracker has around 1 day of battery life remaining, you’ll see a flashing
red light after you see your goal progress.
Check battery level
From the Today tab in the Fitbit app, tap your profile picture. The battery icon
next to Flex 2 shows the tracker's current battery level.
Care for Flex 2
It's important to clean and dry Flex 2 regularly. For more information, see
fitbit.com/productcare.
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Notifications
Flex 2 can show call and text notifications from your phone to keep you informed.
Keep your tracker within 30 feet of your phone to receive notifications.
Set up notifications
Check that Bluetooth on your phone is on and that your phone can receive
notifications (often under Settings >Notifications). Then set up notifications:
1. From the Today tab in the Fitbit app, tap your profile picture >Flex 2 tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your tracker if you haven't already.
Call and text notifications are turned on automatically.
For more information, see help.fitbit.com.
See incoming notifications
When you receive a call or text, Flex 2 vibrates and shows a light pattern.
For phone calls, Flex 2 vibrates two times or until you answer the call or double tap
your tracker. While the phone is ringing, you’ll see a blue light and four white lights,
repeated up to four times.
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For text messages Flex 2 vibrates once and repeats three times the light pattern of
one blue light and one white light. To dismiss the notification double-tap your
tracker.
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Timekeeping
Alarms vibrate to wake or alert you at a time you set. Set up to 8 alarms to occur
once or on multiple days of the week.
Set an alarm
Flex 2 vibrates to wake or alert you with an alarm. Set and delete alarms in the Fitbit
app. When the alarm goes off, double-tap the tracker to dismiss it.
For more information, see help.fitbit.com.
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Activity Tracking
Flex 2 continuously tracks a variety of stats whenever you wear it. Data
automatically syncs when in range of the Fitbit app throughout the day.
See your stats
Whenever you wear it, Flex 2 tracks your daily stats, including:
lSteps taken
lDistance covered
lCalories burned
lActive minutes
Find your complete history and other information detected by your tracker, such as
sleep data, in the Fitbit app.
Track a daily activity goal
Flex 2 tracks your progress toward a daily activity goal of your choice. When you
reach your goal, your tracker vibrates and shows a celebration.
Choose a goal
Set a goal to help you get started on your health and fitness journey. To begin, your
goal is 10,000 steps per day. Choose to increase or decrease the number of steps,
or to change your goal to distance, calories burned, or active minutes.
For more information, see help.fitbit.com.
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Track your hourly activity
Flex 2 helps you stay active throughout the day by keeping track of when you're
stationary and reminding you to move.
Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and
see a reminder on your screen at 10 minutes before the hour if you haven't walked
250 steps.
When you meet the 250-step goal after receiving the reminder, you feel a second
vibration and see a celebration.
Turn on reminders to move in the Fitbit app.
For more information, see help.fitbit.com.
Track your sleep
Wear Flex 2 to bed to automatically track your time asleep and movement during
the night to help you understand your sleep patterns. To see your sleep stats, sync
your tracker when you wake up and check the app.
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Set a sleep goal
To start, you have a sleep goal of 8 hours of sleep per night. Customize this goal to
meet your needs.
For more information, see help.fitbit.com.
Set a bedtime reminder
The Fitbit app can recommend consistent bedtimes and wake times to help you
improve the consistency of your sleep cycle. Turn on bedtime reminders to be
reminded nightly when it's time to start getting ready for bed.
For more information, see help.fitbit.com.
Learn about your sleep habits
Flex 2 tracks several sleep metrics including when you go to bed, how long you're
asleep, and how long you spend awake or restless. Track your sleep with Flex 2 and
check the Fitbit app to see your sleep patterns.
For more information, see help.fitbit.com.
Track your exercise automatically
Flex 2 automatically recognizes and records many high-movement activities which
are at least 15 minutes long. Sync your device to see basic stats about your activity
in your exercise history.
For more information, including how to change the minimum duration before an
activity is tracked, see help.fitbit.com.
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