Fitbit Zip Ionic User manual

User Manual
Version 3.2

Table of Contents
Getting Started 7
What’s in the box 7
What's in this manual 7
Set up Fitbit Ionic 9
Charge Ionic 9
Set up with your phone or tablet 10
Set up with your Windows 10 PC 11
Connect to Wi-Fi 11
Sync data to your Fitbit account 12
Wear Ionic 12
Placement for all-day wear vs exercise 12
Handedness 14
Change the wristband 14
Remove a wristband 14
Attach a wristband 15
Basics 16
Navigate Ionic 16
Basic navigation 16
Button Shortcuts 18
Adjust settings 20
Check battery level 22
Set up device lock 23
Turn off the screen 23
Care for Ionic 24
Use Ionic without your phone 24
Apps and Clock Faces 25
Open apps 25
Organize apps 25
Remove apps 25
Update apps 26
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Download additional apps 26
Change the clock face 27
Notifications 28
Set up notifications 28
See incoming notifications 28
Manage notifications 29
Turn off notifications 30
Receive calendar notifications 30
Answer or reject phone calls 31
Respond to messages 32
Timekeeping 33
Set a silent alarm 33
Dismiss or snooze a silent alarm 34
Time events with the stopwatch 34
Set a timer 35
Activity and Sleep 36
See your stats 36
Track a daily activity goal 38
Choose a goal 38
See goal progress 38
Track your hourly activity 38
Track your sleep 39
Set a sleep goal 39
Set a bedtime reminder 39
Learn about your sleep habits 40
See your heart rate 40
Adjust your heart rate setting 40
Practice guided breathing 41
Fitness and Exercise 42
Track your exercise automatically 42
Track and analyze your activity 42
Track exercise 43
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Check your stats during exercise 44
Customize your exercise settings 45
Check your workout summary 46
Check your heart rate 48
Default heart-rate zones 48
Custom heart-rate zones 49
Work out with Fitbit Coach 50
Share your activity 50
Track your cardio fitness score 51
Music and Podcasts 52
Connect Bluetooth headphones or speakers 52
Listen to personal music and podcasts 53
Add music and podcasts with your Windows 10 PC 53
Add music and podcasts with your Mac 55
Control music with Ionic 57
Choose the music source 57
Control music 58
Use Pandora on Ionic (United States only) 58
Use Deezer on Ionic 60
Fitbit Pay 62
Use credit and debit cards 62
Add credit and debit cards 62
Make purchases 63
Change your default card 65
Weather 66
Check the weather 66
Add or remove a city 66
Restart, Erase, and Update 67
Restart Ionic 67
Erase Ionic 67
Update Ionic 67
Troubleshooting 69
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Heart-rate signal missing 69
GPS signal missing 69
Can't connect to Wi-Fi 70
Unexpected behavior 70
General Info and Specifications 72
Sensors 72
Materials 72
Wireless Technology 72
Haptic feedback 72
Battery 72
Memory 73
Display 73
Wristband size 73
Environmental conditions 73
Learn more 74
Return policy and warranty 74
Regulatory and Safety Notices 75
USA: Federal Communications Commission (FCC) statement 75
Canada: Industry Canada (IC) statement 76
European Union (EU) 77
Safety statement 78
Frequency Information 78
Australia and New Zealand 78
China 78
Israel 79
Japan 79
Morocco 80
Oman 80
Philippines 80
Serbia 81
Singapore 81
South Africa 81
South Korea 82
Taiwan 82
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United Arab Emirates 85
Vietnam 86
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Getting Started
Welcome to Fitbit Ionic, the watch designed for your life. Find the guidance to
reach your goals with dynamic workouts, built-in GPS, and continuous heart rate
tracking. Take a moment to review our complete safety information at
http://www.fitbit.com/safety.
What’s in the box
Your Ionic box includes:
Watch with large wristband Charging cable Additional small wristband
Ionic’s detachable wristbands come in a variety of colors and materials, sold
separately.
What's in this manual
We'll explain how to create a Fitbit® account and make sure your watch can
transfer the data it collects to your dashboard. The dashboard is where you'll set
goals, analyze historical data, identify trends, log food and water, keep up with
friends, and much more. As soon as you're done setting up Ionic, you're ready to
start moving.
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Next, we'll explain how to find and use the features that interest you and how to
adjust your preferences. For more information, tips, and troubleshooting, browse
our comprehensive help content at help.fitbit.com.
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Set up Fitbit Ionic
For the best experience, use the Fitbit app for iOS, Android, or Windows 10. If you
don’t have a smartphone or tablet, you can also use a Bluetooth-enabled Windows
10 PC.
Your Fitbit account asks for information such as height, weight, and gender in order
to calculate your stride length and to estimate distance, basal metabolic rate, and
calorie burn. When you set up your account, your name and photos are visible to all
other Fitbit users. You have the option to share other information, but most of the
information you provide is private by default.
Charge Ionic
To charge your watch:
1. Plug the charging cable into the USB port on your computer of a UL-certified
USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the
watch until it attaches magnetically.
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3. Make sure the pins on the charging cable lock securely with the port. The
connection is secure when the watch vibrates and the battery icon or percent
charged appears on the screen.
Charging fully takes up to 2 hours. While the watch charges, you can tap the screen
or press any button to check the battery level.
Set up with your phone or tablet
The free Fitbit app is compatible with more than 200 devices that support iOS,
Android, and Windows 10 operating systems.
To get started:
1. Find the Fitbit app in one of the locations below, depending on your device. If
you're unsure if the Fitbit app is compatible with your phone or tablet, see
http://www.fitbit.com/devices.
lApple App Store for iOSdevices such as an iPhone or iPad.
lGoogle Play Store for Android devices such as the Samsung Galaxy S6
and Motorola Droid Turbo 2.
lMicrosoft Store for Windows 10 devices such as the Lumia phone or
Surface tablet.
2. Install the app. If you don't have an account with the store, you must create
one before you can download the app.
3. When the app is installed, open it and tap Join Fitbit to be guided through a
series of questions that help you create your Fitbit account, or log in to your
existing account.
4. Continue following the on-screen instructions to connect, or "pair," Ionic to
your phone or tablet. Pairing makes sure the watch and phone or tablet can
communicate with one another (sync data back and forth).
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When you're done pairing, read through the guide to learn more about your new
watch and then explore the Fitbit dashboard.
Set up with your Windows 10 PC
If you don't have a smartphone, you can set up and sync Ionic using a Bluetooth-
enabled Windows 10 PC and the Fitbit app.
To get the Fitbit app for your computer:
1. Click the Start button on your PC and open the Microsoft Store.
2. Search for "Fitbit app". After you find it, click Free to download the app to
your computer.
3. If you've never downloaded an app to your computer, you'll be prompted to
create an account with the Microsoft Store.
4. Click Microsoft account to sign in with your existing Microsoft account. If you
don't already have an account with Microsoft, follow the on-screen instructions
to create a new account.
5. When the app is installed, open it and tap Join Fitbit to be guided through a
series of questions that help you create your Fitbit account, or log in to your
existing account.
6. Continue following the on-screen instructions to connect, or "pair,"Ionic to
your computer. Pairing makes sure the watch and computer can communicate
with one another (sync data back and forth).
When you're done pairing, read through the guide to learn more about your new
watch and then explore the Fitbit dashboard.
Connect to Wi-Fi
During setup, you're prompted to connect Ionic to your Wi-Fi network. Ionic uses
Wi-Fi to more quickly download playlists and apps from the Fitbit App Gallery, and
for faster OS updates.
Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi
networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi
networks that require logins, subscriptions, or profiles. If you see fields for a
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username or domain when connecting to the Wi-Fi network on a computer, the
network isn't supported.
For best results, connect Ionic to your home or work Wi-Fi network. Make sure you
know the network password before connecting.
For more information about how to connect Ionic to Wi-Fi, see help.fitbit.com.
Sync data to your Fitbit account
Regularly sync Ionic with the Fitbit app to transfer data to your dashboard. The
dashboard is where you'll track your progress, see exercise history, track your sleep
patterns, log food and water, identify trends, participate in challenges, and much
more. We recommend syncing at least once a day.
The Fitbit app uses Bluetooth Low Energy technology to sync data with Ionic and
to update apps installed on your watch.
Each time you open the Fitbit app, Ionic syncs automatically when it's nearby. Ionic
also syncs with the app periodically if All-Day Sync is on. To turn on this feature:
From the Fitbit app dashboard, tap or click the Account icon ( ) >Ionic tile >All-
Day Sync.
You can also use the Sync Now option in the app at any time.
Wear Ionic
PlaceIonic around your wrist. The side of the watch marked with "fitbit"should be
on the bottom of your wrist. If you need to attach a different size wristband, or if
you purchased an accessory wristband, you'll find instructions in "Change the
wristband" on page14.
Placement for all-day wear vs exercise
When you're not exercising, wear Ionic a finger's width below your wrist bone.
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For optimized heart-rate tracking while exercising, keep these tips in mind:
lTry wearing Ionic higher on your wrist during exercise for an improved fit and
more accurate heart-rate reading. Many exercises, such as bike riding or
weight lifting, cause you to bend your wrist frequently, which can interfere
with the heart-rate signal if the watch is lower on your wrist.
lMake sure the watch is in contact with your skin.
lDon't wear your watch too tight; a tight band restricts blood flow, potentially
affecting the heart-rate signal. However, the watch should be slightly tighter
(snug but not constricting)during exercise than during all-day wear.
lWith high-intensity interval training or other activities where your wrist is
moving vigorously and non-rhythmically, the movement may limit the
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sensor's ability to provide a heart-rate reading. If your watch doesn't show a
heart-rate reading, try relaxing your wrist and staying still briefly (about 10
seconds). You should see a heart-rate reading.
Handedness
For greater accuracy, you must specify whether you wear Ionic on your dominant or
non-dominant hand. Your dominant hand is the one you use for writing and eating.
By default, the Wrist setting is set to non-dominant. If you wear Ionic on your
dominant hand, change the Wrist setting in the Fitbit app.
Change the wristband
Ionic comes with a large wristband attached and an additional small wristband in
the box. The wristband has two separate bands(top and bottom) that you can swap
with accessory bands, sold separately. For wristband measurements, see
"Wristband size" on page73.
Remove a wristband
To change the wristband, first remove the band attached to the watch. Then follow
the steps below to attach a new wristband.
1. Turn Ionic over and find the band latches—there's one on each end where the
band meets the frame.
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2. To release the latch, press down on the flat metal button on the strap.
3. Gently pull the band away from the watch to release it.
4. Repeat on the other side.
If you're having trouble removing the band or if it feels stuck, gently move the band
back and forth to release it.
Attach a wristband
To attach a wristband, press it into the end of the watch until you feel it snap into
place. The band with the clasp attaches to the top of the watch.
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Basics
Learn how to manage Ionic's settings, set a personal PIN code, navigate the screen,
and more.
Navigate Ionic
Ionic has a touch screen with a colored LCDand three buttons:back, top, and
bottom.
Navigate Ionic by tapping the screen, swiping side to side and up and down, or by
pressing the buttons. To preserve battery, Ionic's screen turns off when not in use.
To turn it on, double-tap the screen or press any button.
Basic navigation
The home screen is the clock. On the clock:
lSwipe down to see notifications.
lSwipe up to see your daily tips and stats.
lSwipe left to scroll through the apps installed on your watch.
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To open an app, swipe to find the app and then tap it. For more information on how
to manage apps, see help.fitbit.com.
Button Shortcuts
Press and hold the buttons on Ionic for a faster way to use Fitbit Pay, control music,
see notifications, and open apps. Ionic shows notifications as they come in and also
saves them so you can check later.
Music Controls, Fitbit Pay, and Settings
To access music controls, use Fitbit Pay, turn on or turn off notifications, or change
your screen wake setting, press and hold the back button:
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Swipe right to access music controls. For more information on music controls, see
"Control music with Ionic" on page57.
On FitbitPay-enabled watches, the middle screen is used to make contactless
payments. For more information on making payments, see "Use credit and debit
cards" on page62.
Swipe left to access the quick settings screen. On the quick settings screen:
lWhen Screen Wake is set to Auto, you can turn your wrist towards you to turn
the screen on.
lWhen Notifications is set to On, Ionic displays notifications from your phone.
For more information on how to manage notifications, see "Notifications" on
page28.
Notifications
To see your notifications, press and hold the top button:
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Swipe up or down to scroll through your notifications.
App shortcuts
Press the buttons on Ionic for quick access to your favorite apps. To access these
shortcuts, navigate to the clock screen. The buttons are mapped as follows:
lTop button–opens the app located in the top left of the first app screen. If you
haven't reordered your apps, the Music app ( ) opens.
lBottom button–opens the app located in the bottom left of the first app
screen. If you haven't reordered your apps, the Coach app ( )opens.
Customize Ionic by reordering your apps. For more details, see "Organize apps" on
page25.
Adjust settings
Manage basic settings including brightness, heart rate, and paired Bluetooth
devices directly on your watch. Open the Settings app ( ) and tap a setting to
adjust it.Swipe up to see the full list of settings.
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