FLIR TCX series User manual

Instruction Manual
FLIR TCX Thermal Cameras

Instruction Manual
FLIR TCX Thermal
Cameras
#LX400062; r.30885/35920; en-US iii

Table of contents
1 Overview ..........................................................................................1
2 Thermal Imaging Overview .................................................................2
3 Tri-Mode IP/MPX/Analog Overview.......................................................3
3.1 Connecting the Camera ............................................................. 3
4 Web Configuration Setup ...................................................................5
4.1 Supported Browsers.................................................................. 5
4.2 Internet Explorer Setup .............................................................. 5
4.3 Safari Setup.............................................................................5
4.4 Firefox Setup ...........................................................................6
4.5 Google Chrome Setup ...............................................................6
5 Live View..........................................................................................8
5.1 PTZ Control Panel (PTZ Cameras Only)......................................... 9
5.1.1 PTZ Controls............................................................... 10
5.1.2 Scan ......................................................................... 10
5.1.3 Preset........................................................................ 10
5.1.4 Pattern....................................................................... 11
5.1.5 Goto.......................................................................... 11
5.1.6 Pan ........................................................................... 12
5.1.7 Tour .......................................................................... 12
6 Setup ............................................................................................. 13
6.1 Camera ................................................................................ 13
6.1.1 Settings ..................................................................... 13
6.1.2 Region of Interest (ROI) ................................................. 19
6.1.3 Setting ROI to Match Motion Detection Areas ..................... 20
6.1.4 Video......................................................................... 21
6.1.5 Snapshot.................................................................... 22
6.1.6 Overlay ...................................................................... 23
6.1.7 Privacy Masking........................................................... 24
6.1.8 PTZ Speed ................................................................. 25
6.1.9 Idle Motion.................................................................. 25
6.1.10 Power Up ................................................................... 26
6.1.11 PTZ Restart ................................................................ 27
6.1.12 Default....................................................................... 27
6.1.13 Path .......................................................................... 28
6.1.14 Audio......................................................................... 29
6.2 Network................................................................................ 29
6.2.1 TCP-IP....................................................................... 29
6.2.2 Connection ................................................................. 30
6.2.3 ONVIF ....................................................................... 31
6.2.4 PPPoE....................................................................... 31
6.2.5 DDNS........................................................................ 32
6.2.6 IP Filter ...................................................................... 32
6.2.7 SMTP (Email).............................................................. 33
6.2.8 UPnP......................................................................... 34
6.2.9 Bonjour (unsupported) .................................................. 34
6.2.10 Multicast (Advanced) .................................................... 34
6.2.11 QoS (Service Only)....................................................... 35
6.3 PTZ ..................................................................................... 35
6.3.1 Preset........................................................................ 35
6.3.2 Tour .......................................................................... 36
6.3.3 Scan ......................................................................... 37
6.3.4 Pattern....................................................................... 37
6.3.5 Pan ........................................................................... 38
6.4 Event ................................................................................... 38
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Table of contents
6.4.1 Motion Detect.............................................................. 38
6.4.2 Relay Activation (Cameras with Alarm I/O Only) .................. 40
6.4.3 System Alerts .............................................................. 41
6.4.4 Network ..................................................................... 45
6.4.5 Illegal Access .............................................................. 45
6.5 Storage ................................................................................ 46
6.5.1 Record Schedule ......................................................... 46
6.5.2 Snapshot Schedule ...................................................... 47
6.5.3 Holiday Schedule ......................................................... 48
6.5.4 Path .......................................................................... 48
6.5.5 Local ......................................................................... 49
6.5.6 FTP........................................................................... 49
6.5.7 NFS .......................................................................... 49
6.5.8 SMB.......................................................................... 50
6.5.9 Record Control ............................................................ 50
6.6 System................................................................................. 51
6.6.1 General...................................................................... 51
6.6.2 Date & Time................................................................ 51
6.6.3 Account ..................................................................... 52
6.6.4 Default....................................................................... 54
6.6.5 Import / Export............................................................. 55
6.6.6 Auto Maintain .............................................................. 55
6.6.7 Upgrade..................................................................... 56
6.7 Information ............................................................................ 56
6.7.1 Version ...................................................................... 56
6.7.2 Log ........................................................................... 57
7 Playback (Cameras with microSD only).............................................. 58
7.1 Playback Controls ................................................................... 59
7.2 Backing up Video Files............................................................. 59
8 Connecting a Camera in MPX Mode ................................................... 61
8.1 MPX On-Screen Display (OSD).................................................. 61
8.1.1 Accessing the OSD Menu .............................................. 61
8.1.2 OSD Menu Tree ........................................................... 63
9 Connecting to Cameras with FLIR Cloud™ CMS .................................. 67
9.1 System Requirements.............................................................. 67
9.2 Installing FLIR Cloud™ Client .................................................... 67
9.3 Adding a Camera over the Local Network (LAN) ............................ 68
9.4 Adding a Camera over the Internet using a DDNS Address .............. 69
10 Using FLIR Cloud™ Client for PC or Mac ............................................ 72
10.1 Home Page ........................................................................... 72
10.2 Live View .............................................................................. 72
10.2.1 Live View Controls........................................................ 73
10.2.2 Opening Live View in Multiple Monitors ............................. 74
10.3 Controlling PTZ Cameras ......................................................... 75
10.3.1 PTZ Presets................................................................ 76
10.3.2 PTZ Tours................................................................... 76
10.3.3 PTZ Pattern ................................................................ 77
10.3.4 PTZ Scan ................................................................... 78
10.3.5 PTZ Pan..................................................................... 78
10.4 Playback............................................................................... 78
10.5 Playback Controls ................................................................... 80
10.6 Downloading Video to your Computer Hard Drive........................... 81
10.7 Alarm ................................................................................... 81
10.8 Log...................................................................................... 82
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Table of contents
10.9 E-map .................................................................................. 83
10.10 Devices ................................................................................ 85
10.11 Device Config ........................................................................ 85
10.12 Alarm CFG ............................................................................ 86
10.13 Tour & Task............................................................................ 88
10.14 Account................................................................................ 89
10.14.1 Managing User Accounts ............................................... 89
10.14.2 Managing Roles........................................................... 91
10.15 General ................................................................................ 91
10.15.1 Basic......................................................................... 92
10.15.2 File ........................................................................... 92
10.15.3 Alarm Prompt .............................................................. 93
10.15.4 Version ...................................................................... 93
11 Smartphone and Tablet Apps ............................................................ 95
11.1 iPhone.................................................................................. 95
11.1.1 Prerequisites............................................................... 95
11.1.2 Connecting to Your Network Camera on an iPhone .............. 96
11.1.3 Live View Interface ....................................................... 97
11.1.4 Controlling PTZ Cameras............................................... 98
11.1.5 Viewing Snapshots and Videos with Local Files .................. 99
11.1.6 Using Playback Mode on iPhone ................................... 100
11.1.7 Enabling Push Notifications .......................................... 103
11.1.8 Using the Event List .................................................... 104
11.1.9 Using Favorites.......................................................... 104
11.1.10 Using the E-Map ........................................................ 106
11.1.11 Device Manager......................................................... 108
11.2 iPad................................................................................... 108
11.2.1 Prerequisites............................................................. 108
11.2.2 Connecting to your network Camera on an iPad ................ 108
11.2.3 Live View Interface ..................................................... 109
11.2.4 Controlling PTZ Cameras............................................. 111
11.2.5 Using Playback Mode on iPad....................................... 112
11.2.6 Using Local Files to View Manual Recordings................... 113
11.2.7 Enabling Push Notifications .......................................... 114
11.2.8 Using the Event List .................................................... 117
11.2.9 Using Favorites.......................................................... 118
11.2.10 Using the E-Map ........................................................ 119
11.2.11 Using the Device Manager ........................................... 122
11.3 Android .............................................................................. 123
11.3.1 Prerequisites............................................................. 123
11.3.2 Connecting to Your Network Camera on Android ............... 123
11.3.3 Live View Interface ..................................................... 123
11.3.4 Controlling PTZ Cameras............................................. 125
11.3.5 Viewing Snapshots and Videos with Local Files ................ 125
11.3.6 Using Playback Mode on Android .................................. 126
11.3.7 Enabling Push Notifications .......................................... 128
11.3.8 Using the Event List .................................................... 130
11.3.9 Using Favorites.......................................................... 130
11.3.10 Using the E-Map ........................................................ 132
11.3.11 Device Manager......................................................... 134
12 RTSP Streaming (Advanced)........................................................... 135
13 Firmware Upgrade Tool .................................................................. 137
13.1 Installing a Firmware Upgrade Over the LAN............................... 137
13.2 Installing a Firmware Upgrade Over the Internet........................... 138
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Overview
1
This manual covers the following topics related to your FLIR TCX Series thermal camera:
•Web browser configuration interface: See 4 Web Configuration Setup, page 5.
•Firmware upgrade tool: See 13 Firmware Upgrade Tool, page 137.
•Central Management Software for PC / Mac: See 9 Connecting to Cameras with
FLIR Cloud™ CMS, page 67.
•Smartphone / tablet apps: See 11 Smartphone and Tablet Apps, page 95.
NOTE
• For physical installation instructions, please refer to the Quick Connection Guide for your camera
model.
• Some settings described in this manual may not be available depending on the features supported
by your camera model.
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Thermal Imaging Overview
2
The Tri-Mode IP/MPX/Analog Thermal camera is a state-of-the-art thermal imaging de-
vice that will provide excellent night visibility and situational awareness without any form
of natural or artificial illumination. The sensors do not produce images from visible light
like an ordinary camera or the human eye does. Thermal cameras use energy in the in-
frared band to produce images by sensing subtle differences in temperature and gener-
ating images based on those differences.
By using a thermal camera, you are viewing heat, not light. If there is a person in the live
view image, you can see there is a person, but identifying who that person is may be im-
possible regardless of the resolution of your thermal sensor. Similarly, while a higher res-
olution sensor will detect a person at a greater distance, a low resolution sensor in many
cases will still detect the same motion.
The thermal imaging sensor relies on the fact that all objects, even very cold objects like
ice, emit thermal energy in the portion of the spectrum that the sensor can detect, the
long wave infrared (LWIR). Therefore, unlike a visible-light camera, the thermal imaging
sensor produces images based on directly radiated rather than reflected energy.
Any scene displayed by the sensor contains a range of thermal energy (temperatures),
from the lowest to the highest, that is present in the scene. These temperatures are
grouped by the sensor into a maximum of 256 “shades of gray” based on the thermal im-
age processing settings. Since the TCX Series camera is sensitive enough to distinguish
many more than 256 different temperatures, each “shade of gray” will represent a range
of temperatures.
For example, in a simplistic case, an image comprised of 60% sky (very cold) will devote
60% of the available “shades of gray” to the sky, leaving only 40% for the remainder of
the image. The temperature range assigned to each “shade of gray” is controlled by the
choices in the Camera Settings menu or the MPX on-screen display (OSD).
FLIR Systems, Inc. offers a comprehensive selection of training courses to help you to
get the best performance and value from your TCX Series cameras. You can find out
more at www.flir.com/training.
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