FP Optimail30 User manual

Mailing system Optimail 30 – Service documentation
Zac Moody/Andrew Nagel Revision June 2005 optimail30 service mode chapter2 (dealer) Page 1
FRANCOTYP-POSTALIA
Optimail30
Dealer Service Manual

Mailing system Optimail 30 – Service documentation
Zac Moody/Andrew Nagel Revision June 2005 optimail30 service mode chapter2 (dealer) Page 2
FRANCOTYP-POSTALIA
Chapter 1 Service mode
INDEX
1OPTIMAIL30 SERVICE MODE 3
1.1 Main menu 1: „Test Functions“ 4
S1: Print tests 4
S2: Display test 4
S3: Key test 4
S4: Motor test 4
S5: Scale 5
S6: Consumable Protection 5
S7: Sensor test 5
S8: Modem test 6
S9: Interface test 6
S10: Card Reader Test 6
S11: Audible signal test 6
S12: Security Device Echo Test 6
S13: Secure Echo (remote) 6
S14: Self Test 6
S15: Endurance Test 7
1.2 Main menu 2: „Settings“ 7
S1: Settings ÎGeneral Settings 8
S2: Settings ÎModem and Telephone numbers 9
S3: Settings ÎSecurity Device 10
S4: Print Settings 11
S5: Clock 11
S6: Scale Settings 11
S7: Meter Settings 12
S8: Reset 12
1.3 Main menu 3: „Restart” 12
1.4 Main menu 4: „Information about the Meter“ 12
S1: System 13
S2: Security Device 13
S3: Error-Log 16
S4: Error Statistics 16
S5: Scale 17
S6: Rate Table 17
S7: Ink Ribbon 17
S8: Modem 18
S9: All Information 18
1.5 Main menu 5: „Data Transfer“ 19
S1: All Information 19
S2: Load Software 19

Mailing system Optimail 30 – Service documentation
Zac Moody/Andrew Nagel Revision June 2005 optimail30 service mode chapter2 (dealer) Page 3
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1 OPTIMAIL30 SERVICE MODE
The optimail30 has 3 Service modes:
•Submenu „Production“- for the production in the factory.
•Submenu „TEE“- for the R & D department in FP.
•Service menu for FP service Technicians
Service mode start Service mode end
Machine is switched on main screen is displayed
•Insert Dealer Card
•Press Menu button
•Select System Settings
•Select Service Mode
•To exit service mode restart the machine
by using the “Restart” option or
•Switch off the meter.
Note The Main Menu option “Service Mode” is only available if the dealer card is inserted.
All information within this document are based on software Version 5.18.4 (CW18 / 2005)
Agreement:
For purposes of this manual the soft keys on the right of the display will be numbered S1 to S4, other additional
functions that are only visible after pressing the (Ø…Cursor down) will be numbered S5 to S15. For Example:
The menu “Test Function” has 15 options, therefore the soft keys will be numbered S1 to S15, but you would
need to press the cursor down button 3 time to get to the end of the list.
Overview
Menu Test Functions
Print Tests
Display Test
Key Test
Motor Test
Scale
Consumable Protection
Sensor Test
Modem Test
Interface Test
Card Reader Test
Audible Signals Test
Security Device Echo Test
Secure Echo (remote)
Self Test
Endurance Test
Menu Settings
General Settings
Modem and Telephone Numbers
Security Device
Print Settings
Clock
Scale Settings
Meter Settings
Reset
Menu Restart
Menu Information about the meter
System
Security Device
Error-Log
Error Statistics
Scale
Rate Table
Ink Ribbon
Modem
All Information
Menu Data Transfer
All Information
Load Software
Menu Create Master Card
Menu Load from Chip Card

Mailing system Optimail 30 – Service documentation
Zac Moody/Andrew Nagel Revision June 2005 optimail30 service mode chapter2 (dealer) Page 4
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„T Te es st t
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Overview:
S1 Print Tests
S2 Display Test
S3 Key Test
S4 Motor Test
S5 Scale
S6 Consumable Protection
S7 Sensor Test
S8 Modem Test
S9 Interface Test
S10 Card Reader Test
S11 Audible Signals Test
S12 Security Device Echo Test
S13 Secure Echo (remote)
S14 Self Test
S15 Endurance Test
S1: Print tests
You can produce a Test Imprint.
Option:
Button Name Function
S1 Slow Print Test Allows for higher quality imprint of the 2D barcode only
S2 Fast Print Test Lower quality print for human readable data only
S2: Display test
Shows different screen formats to check if any pixels in the matrix are missing
Option: To leave this test press “Back”
S3: Key test
Key board Test
Option: To leave the test wait 5 second without pressing a button.
S4: Motor test
All motors can be switched on/off individually or in combination
Note: Make Tests without Ribbon Cassette only! (S1+S2 = damage the ink ribbon belt!)
Option:
Button Name Function
S1 Transport Transport motor runs continually
S2 Roller Roller motor alternates up and down
S3 Cassette Cassette drive switch on/off
S4 All Off

Mailing system Optimail 30 – Service documentation
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S5: Scale
The internal scale can be calibrated and zeroed.
Option:
Button Name Function
S1 Calibration 10lb weight is required to Calibrate the internal scale
S2 Zero Adjust Zeroes the scale
S6: Consumable Protection
The consumable protection chip of the ink cartridge is tested.
The result will be shown as successful or failed
Option: None
Note: The consumable protection chip not only protects the cartridge but more importantly controls the quality of
imprint.
S7: Sensor test
All sensors on the Optimail30 can be tested.
Sensor
Function Symbol
inactive Symbol active
End of letter Exit detection 
Print start Letter input detection 
Cartridge
Cassette door and encoder contact detection (Door Closed) (Door open)
Roller Pressure roller movement (Roller down) (Roller up)
Option:
Button Name Function
S1 Encoder Test Encoder test – The cassette motor will run briefly ( the cassette must be
installed and the roller must be in the lower position)
S4 Move Roller Roller movement (up/down)

Mailing system Optimail 30 – Service documentation
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S8: Modem test
The modem makes a test connection to the IBIP server. Must be connected to the telephone line and the
correct dialing parameters programmed
The result is shown in the field “Overall Status”
Option:
Button Name Function
S1 Start
S3 Cancel
S9: Interface test
Serial interface cannot be tested at this time.
A special adapter is necessary but is unavailable.
S10: Card Reader Test
The following functions are tested
•Card detection – Inserted or not
•Reading/writing on master card. Must use a blank MasterCard
S11: Audible signal test
The beeper is tested
S12: Security Device Echo Test
Internal communication test (= ECHO-Test) between the main board and the security module. The result is
shown in the display. The goal is that all cycles pass with out an error. To exit press “Cancel”
S13: Secure Echo (remote)
Communication test between the security module and the IBIP server via modem. The telephone line must be
connected. The result is shown in the display.
S14: Self Test
The security module makes an internal test procedure. The results are shown in the display.

Mailing system Optimail 30 – Service documentation
Zac Moody/Andrew Nagel Revision June 2005 optimail30 service mode chapter2 (dealer) Page 7
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S15: Endurance Test
The machine starts a test run dependant upon the number of cycles entered.
Option:
Button Name Function
S1 Start Number of entered test cycles
S4 Back Exit Menu
Note Only with “Endless cassette”!
Once the test has started it can only be interrupted by unplugging the power cord.
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Overview: S1 General Settings Service Interval
Clear Error Log/ Statistics
Display Contrast
Create MasterCard
S2 Modem and Telephone
Numbers Set Modem Parameters
Change Dialup Numbers
S3 Security Device Reset HS-Loop
Authorize
Re-Authorize (remote)
Re-Initialize
Echo
Secure Echo
Withdraw
Self-test
Lock-out Security Device
S4 Print Settings Imprint Offset
Resistance
S5 Clock Time Zone
Summer Time Changeover
Calibrate Clock
S6 Scale Settings Calibrate
Zero Adjust
S7 Meter Settings High Postage Setting
Low Postage Warning
Meter Type
Maximum Imprints/Day
S8 Reset Restore Delivery Settings

Mailing system Optimail 30 – Service documentation
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S1: Settings Î General Settings
S1: Service interval
Steps: SettingsÎGeneral SettingsÎService Interval
The service interval can be programmed for different types of service contracts based on date, number
of pieces or both. There are two different options for both Date and pieces:
•Absolute = this is the fixed date and or the number of imprints.
•Relative = this is the number of months or number of pieces that are added to the actual date
or the actual service counter.
Option:
Button Name Function
S1 Change Change Service Warning (Enters the sub menu)
Sub Menu:
Button Name Function
S1 Absolute This is the fixed date and or the number of imprints
S2 Relative This is the number of months or number of pieces
that are added to the actual date or the actual
service counter.
S3 Cancel
S4 Off Turns Service number and or date off
Service Interval Examples:
Example 1
Absolute Number and absolute Date (Current service counter = 7510, Current date 06/07/05)
1. Press Change (S1)
2. Enter 15301 pieces
3. Press Absolute (S1)
4. Press Absolute again (S1)
5. Enter specific date, e.g. 11/10/05
6. Press Continue (S1)
7. Press Save (S4)
The result is that the next service interval will be due when the service counter reaches 15301 or
the date reaches 11/10/05 which ever comes first.
Example 2
Relative Number and relative Date (Current service counter = 7510, Current date 06/07/05)
1. Press Change (S1)
2. Enter 15301 pieces
3. Press Relative (S2)
4. Press Relative again (S2)
5. Enter number of months, e.g. 3
6. Press Continue (S1)
7. Press Save (S4)
The result is that the next service interval will be due when the service counter reaches 22811 or
the date reaches 09/07/05 which ever comes first.

Mailing system Optimail 30 – Service documentation
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Example 3
Absolute Number and relative Date (Current service counter = 7510, Current date 06/07/05)
1. Press Change (S1)
2. Enter 15301 pieces
3. Press Absolute (S1)
4. Press Relative (S2)
5. Enter number of months, e.g. 3
6. Press Continue (S1)
7. Press Save (S4)
The result is that the next service interval will be due when the service counter reaches 15301 or
the date reaches 09/07/05 which ever comes first.
S2: Clear Error Log/Statistics.
Steps: Settings ÎGeneral Settings ÎClear Error Log/Statistics.
The Diagnostic list and Error statistic list are cleared after a security request. It is recommended that
these lists are cleared after performing service or repair.
S3: Display Contrast
Steps: Settings ÎGeneral Settings ÎDisplay Contrast
The display contrast can be adjusted.
Option:
Button Name Function
S1 Increase Darker
S2 Decrease Lighter
S3 Cancel Leave menu without changing
S4 Save Saves new settings and leaves the menu
S2: Settings Î Modem and Telephone numbers
This shows two new options, Set modem parameters and Change dialing numbers which are
necessary to contact the IBIP server and other services.
S1: Modem parameter settings
Steps: Settings ÎModem and Telephone numbers ÎSet Modem parameters
Note When programming a pause the tone detection is switched off. This is always helpful when
connecting to a PBX system which has none standard carrier tone. The meter will wait 2
seconds per pause prior to dialing the pre programmed phone number.
S2: Change Dialup Numbers
Steps: Settings ÎModem and Telephone Numbers ÎChange Dialup Numbers
Button Name Function
S1 TDC Phone number for TDC
S2 Order line This number is displayed when the cassette is
running low
S3 Service This number is displayed if the machine shows
an error code and service is necessary
S4 Remote
Diagnose Allows information to be sent to the diagnostic server to assist technical support

Mailing system Optimail 30 – Service documentation
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S3: Settings
Î Security Device
S1: Reset HS-Loop
Steps: Settings ÎSecurity DeviceÎReset HS-Loop
After opening the machine casing the HS-Loop can be reset.
(HS = housing security or also Casework Security)
After resetting the HS-Loop a zero reset is required.
S2: Authorize
Steps: Settings ÎSecurity Device ÎAuthorize
The security device status changes from “Initialized” to “Authorized”.
S3: Re-Authorize (Remote)
Steps: Settings ÎSecurity Device ÎRe-Authorize (Remote)
This feature is used to up date the customer’s Zip code after they have changed addresses.
S4: Re-Initialize
Steps: Settings ÎSecurity Device ÎRe-Initialize
This feature is used after withdrawing the meter from one customer and installing into a new customer.
S5: Echo
Steps: Settings ÎSecurity Device ÎEcho
Refer to Test function section of this manual
S6: Secure-Echo
Steps: Settings ÎSecurity Device ÎSecure Echo
Refer to Test function section of this manual
S7: Withdraw
Steps: Settings ÎSecurity Device ÎWithdraw
Withdrawing the meter transfers the remaining credit from the meter into the customers TDC account
and the USPS are informed electronically of the withdrawal.
The following data is deleted during this process:
-Cost Accounts
-Type of mail endorsements (but not standard endorsements)
-Type of mail statistics
-Class of mail (This may be a new USPS requirement in the future)
-Advertisements
-Gravity calibration value
-Zip code
-HP / LP warnings
-Shift position
S8: Self test
Refer to Test function section of this manual
S9: Lock out Security Device
The Security Device changes the status manually from “Valid” to “Authorized” Performing a zero reset
resets the lock out. (Used only if manipulation is suspected and inform TDC to also lock the account)