FP PostBase Vision User manual

Mailing system
Reference Guide
postbase vision
Works Cited:
FP. “PostBase Vision User Manual (Full Reference Guide).” PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.

PostBase Vision
2
About this Reference Guide
Target audience This Reference Guide is intended for operators and administra-
tors of the PostBase Vision mailing system.
Contents This Reference Guide describes how to set up and install the
PostBase Vision, the proper use as well as cleaning and mainte-
nance of the PostBase Vision mailing system. Functions that are
only available for particular system configurations are marked by
an additional note, e.g. (optional).
Further documents The Installation and safety manual is an excerpt from this Ref-
erence Guide. It contains information for your safety and
describes how to set up and install the PostBase Vision mailing
system.
The Quick Reference Guide (leaflet) provides an overview of
the most important functions for everyday use.
In this Reference Guide, the product name appears in its plain
form “PostBase Vision”.
The following keywords and signs identify the safety instructions
and additional information in this manual:
Warning! indicates a potentially hazardous situation which
could result in death or serious injury if disregarded.
Caution! indicates a potentially hazardous situation which
could result in minor or moderate injury if disregarded.
Caution! indicates an increased risk or a risky situation which
could result in damage to property if disregarded.
A tip offers advice or additional suggestions for improving the
operation.
Illustrations The display illustrations in this manual are examples that may
differ from the actual display on your PostBase Vision.
The explanation of the safety signs and product safety labels on
the PostBase Vision mailing system can be found on page 179.
Works Cited:
FP. “PostBase Vision User Manual (Full Reference Guide).” PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.

Contents 3
About this Reference Guide _____________________________________2
1 For your safety ________________________________________________8
2 PostBase Vision mailing system – Short profile ____________________10
2.1 Things worth knowing about the PostBase Vision ______________10
2.2 PostBase Vision postage meter ____________________________13
2.3 PostBase Vision Feeder (optional) ___________________________15
2.4 PostBase Vision Feeder plus (optional) _______________________17
3 Installation and commissioning _________________________________19
Step 1: Unpacking and checking the contents of the package _________19
Step 2: Assembling the PostBase Vision _________________________22
Step 3: Assembling the hand-feed sealer (optional) __________________24
Step 4: Connecting the PostBase Vision _________________________25
Step 5: Turning on the PostBase Vision __________________________27
Step 6: Installing the PostBase Vision ___________________________27
Step 7: Installing the PostBase Vision Feeder (optional) _______________33
4 The basics of operation ________________________________________39
4.1 Turning the PostBase Vision on / off ________________________39
4.2 Standby (Sleep mode) ___________________________________40
4.3 Screen elements and operation philosophy ___________________41
4.3.1 The touch screen _______________________________________41
4.3.2 The Home screen ______________________________________44
4.3.3 The menu bar __________________________________________45
4.3.4 The menu _____________________________________________45
4.3.5 Selection lists __________________________________________46
4.3.6 Setting menus _________________________________________46
4.3.7 On-screen keyboard ____________________________________47
4.3.8 Pop-up windows ________________________________________48
4.3.9 Procedures / wizards ____________________________________49
4.4 Adjusting the display angle _______________________________49
4.5 Adjusting the display brightness ___________________________50
4.6 Adjusting the volume ____________________________________50
4.7 Inserting labels _________________________________________51
4.8 Setting up the catch tray _________________________________52
4.9 Using the High Capacity Drop Stacker (optional) ________________52
Works Cited:
FP. “PostBase Vision User Manual (Full Reference Guide).” PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.

PostBase Vision
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5 Setting the meter imprint _______________________________________ 53
5.1 Postage / USPS rates ___________________________________ 54
5.1.1 Selecting a rate using a shortcut ___________________________ 54
5.1.2 Setting mailing data _____________________________________ 55
5.1.3 Setting the weight ______________________________________ 56
5.1.3.1 Weighing a mail piece ___________________________________ 56
5.1.3.2 Differential weighing (optional) ______________________________ 58
5.1.3.3 Entering the weight manually _____________________________ 60
5.1.4 Special features with regard to rate selection _________________ 61
5.1.4.1 Rate chaining _________________________________________ 61
5.1.4.2 Changing the destination ZIP code _________________________ 61
5.2 Date _________________________________________________ 62
5.3 Advertising imprints _____________________________________ 63
5.4 Imprint offset __________________________________________ 64
5.5 Test print – testing the meter imprint settings _________________ 65
6 Metering ____________________________________________________ 67
6.1 Logging on / switching users ______________________________ 67
6.2 Setting up / changing cost accounts ________________________ 68
6.3 Feeding letters and metering ______________________________ 70
6.3.1 Hand feed tray _________________________________________ 70
6.3.2 Sealer (optional) _________________________________________ 71
6.3.3 Feeder (optional) ________________________________________ 74
6.3.3.1 Preparing letter stacks and setting up feeder _________________ 74
6.3.3.2 Switch the sealing function on / off _________________________ 75
6.3.3.3 Setting the letter thickness _______________________________ 76
6.3.3.4 Feeding letters in stack and metering _______________________ 77
6.3.3.5 Working with the batch counter ____________________________ 79
6.4 Metering labels ________________________________________ 81
6.5 Correcting incorrect meter imprints _________________________ 83
6.5.1 Postage correction _____________________________________ 83
6.5.2 Redate _______________________________________________ 84
6.6 Displaying and resetting the item counter ____________________ 85
7 Displaying and printing registers ________________________________ 86
8 Download postage ____________________________________________ 87
Works Cited:
FP. “PostBase Vision User Manual (Full Reference Guide).” PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.

Contents 5
9 Special functions _____________________________________________88
9.1 Print Only Advert / Text __________________________________88
9.2 Print Numbers _________________________________________89
9.3 Feed Only / Count mail pieces (PostBase Vision with feeder) __________91
9.4 Seal Only (PostBase Vision with feeder) __________________________92
9.5 Stamping incoming mail __________________________________93
10 Manage shortcuts _____________________________________________95
10.1 Creating and saving rate shortcuts _________________________95
10.2 Renaming a shortcut ____________________________________96
10.3 Deleting a shortcut ______________________________________97
10.4 Resetting shortcuts to default _____________________________97
11 Managing printed text and QR codes _____________________________98
11.1 Entering a new text _____________________________________98
11.2 Generating a newQR code _______________________________99
11.3 Changing a text /QR code _______________________________100
11.4 Deleting a text /QR code ________________________________101
12 Local cost account administration ______________________________102
12.1 Display cost account report ______________________________102
12.2 Display usage data for a defined cost account _______________103
12.3 Deleting usage data ____________________________________104
12.4 Matching cost accounts to advertising imprints _______________105
13 Synchronizing _______________________________________________107
14 Advanced settings & system information ________________________109
14.1 System information ____________________________________109
14.2 Contact Information ____________________________________109
14.3 Access control / Administrator PIN ________________________110
14.4 Low postage warning ___________________________________111
14.5 Sound signals / Sound profiles ___________________________112
14.6 Color of the menu bar __________________________________113
14.7 User interface language _________________________________113
14.8 Standby time _________________________________________114
14.9 Product after standby ___________________________________114
14.10 Auto Off _____________________________________________115
14.11 Automatic date advance ________________________________115
14.12 Switching weighing mode (optional) _________________________118
Works Cited:
FP. “PostBase Vision User Manual (Full Reference Guide).” PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.

PostBase Vision
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14.13 Ethernet / Wi-Fi connection (Connectivity settings) ____________ 119
14.13.1 Displaying connectivity settings ___________________________ 119
14.13.2 Setting up a new network connection / changing settings _______ 119
14.13.3 Deleting the Wi-Fi connection ____________________________ 123
14.14 Change ZIP / Re-authorization ___________________________ 123
15 Ordering consumables (if available) _______________________________ 124
15.1 Placing an order ______________________________________ 124
15.2 Displaying order status _________________________________ 125
15.3 Displaying address data ________________________________ 125
16 Maintenance and care ________________________________________ 126
16.1 Cleaning the housing ___________________________________ 126
16.2 Cleaning the sensors ___________________________________ 127
16.3 Cleaning the print system _______________________________ 130
16.3.1 Starting automatic print system cleaning ____________________ 130
16.3.2 Cleaning the ink cartridge manually _______________________ 131
16.4 Test Imprint – Check print quality _________________________ 133
16.5 Print system: show ink level _____________________________ 134
16.6 Changing the ink cartridge ______________________________ 135
16.7 Replacing the transport brush ____________________________ 140
16.8 Calibrating the touch screen _____________________________ 142
16.9 PostBase Vision Feeder (optional) __________________________ 143
16.9.1 Filling with sealing fluid _________________________________ 143
16.9.2 Adjust moistening level _________________________________ 146
16.9.3 Cleaning / changing the moistening sponge _________________ 147
16.9.4 Cleaning / changing the moistening brush __________________ 151
16.10 Sealer (optional) ________________________________________ 153
16.10.1 Cleaning ____________________________________________ 153
16.10.2 Checking the fluid level and filling with SEALIT ______________ 154
16.10.3 Replacing felts ________________________________________ 155
17 Tips for troubleshooting ______________________________________ 158
17.1 Error messages _______________________________________ 158
17.2 Possible causes and remedy ____________________________ 158
17.3 Remedying a letter jam _________________________________ 169
17.4 Inserting the letter guide at the ramp (PostBase Vision Feeder) ______ 171
17.5 Correcting the moistening felt position on the rocker (Sealer) _____ 172
17.6 Removing / inserting the PSD ____________________________ 173
17.7 Manually moving the ink cartridge to the exchange position _____ 175
Works Cited:
FP. “PostBase Vision User Manual (Full Reference Guide).” PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.

Contents 7
18 Decommissioning and disposing of the mailing system ____________178
Appendix
Graphical symbols, safety signs and product safety labels on the
PostBase Vision mailing system __________________________________179
Glossary ____________________________________________________181
Technical Data _______________________________________________183
Product variants and equipment __________________________________188
Supplies ____________________________________________________189
The Security Device (PSD) ______________________________________189
License _____________________________________________________190
Security Declaration for data usage _______________________________192
United States Patents __________________________________________192
FCC Compliance Statement _____________________________________193
Index _______________________________________________________194
Service _____________________________________________________203
Works Cited:
FP. “PostBase Vision User Manual (Full Reference Guide).” PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.

PostBase Vision
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1 For your safety
The PostBase Vision complies with the relevant safety regulations for information
technology equipment in office environments.
Before setting up and installing and using the PostBase Vision mailing system,
please read this safety information carefully.
For your own safety, please observe the following instructions:
Proper use
• PostBase Vision is a digital mailing system with ink-jet print technology for
metering mail.
• The PostBase Vision mailing system is intended only for use in enclosed offices or
office-like environments. Observe the operating conditions specified in the “Tech-
nical Data” section.
• The PostBase Vision mailing system is intended exclusively for processing mail
pieces in accordance with the specifications described in the “Technical Data” section.
Prevention of electrical hazards
• Operate the PostBase Vision mailing system only with a grounded single-phase
power outlet. Make sure that the power connection conforms to the power require-
ments indicated on the type plates.
• Make sure the outlets for connecting the PostBase Vision mailing system are close
by and easily accessible at all times.
• Unplug the PostBase Vision mailing system power plugs from the outlets in case
of an emergency.
• Take care to ensure that no foreign objects penetrate the PostBase Vision mailing
system interior.
• Be extremely careful when handling fluids.
• When refilling the sealing fluid, make sure that no moving parts or electronics
become wet.
• Unplug all power plugs of the PostBase Vision mailing system prior to cleaning the
mailing system.
Prevention of mechanical hazards
• Keep long hair, fingers, loose clothing pieces, neck ties, scarves, jewelry and the
like away from moving machine parts.
• Do not remove any parts of the housing.
• Do not remove any equipment related to safety or protection. Do not make them
inoperative or unable to function.
Works Cited:
FP. “PostBase Vision User Manual (Full Reference Guide).” PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.

For your safety 9
Accessories and consumables
• We recommend to use only approved FP equipment and FP original parts. The
manufacturer FP has established reliability, safety and applicability. The manufac-
turer cannot assess the reliability, safety and applicability for products not approved
by FP, and therefore not vouch for such products.
Full functionality of the PostBase Vision mailing system is only guaranteed at the
time of delivery if genuine FP ink cartridges are used.
• Use the supplied power and connection cables or cables that have been approved
by FP. Make sure that the cables are not damaged.
• When handling ink cartridges, observe the hazardous substance labeling and the
product information enclosed with each package.
Avoid eye contact with the ink. Ingestion of the ink can be harmful to health.
Keep ink cartridges away from children. Detailed information can be found on the
Material Safety Data Sheet (MSDS), which can be found at sdb.francotyp.com/en.
• The ink cartridge may be equipped with a clip as transportation protection, depending
on the model. Remove the clip before inserting the cartridge. Dispose of the clip.
Never put the clip back on the cartridge in order to prevent damage to the print
nozzle plate, which can cause short circuits, overheating and melting of components.
General safety instructions
• Set up and install the PostBase Vision mailing system as described in the
“Installation and commissioning” section.
• Never transport the PostBase Vision mailing system by attachments such as weigh-
ing platform, label compartment, display or drawer. The best way to transport the indi-
vidual components is to hold them on the side at the bottom in the recesses on the
housing.
• If the mailing system was previously in a cold environment (i.e. below 50 °F / 10 °C):
Unpack the mailing system and wait at least two hours before setup and installation
of the PostBase Vision mailing system. The PostBase Vision needs this time to
adapt to the environmental conditions allowing any condensed moisture to escape.
• The “PostBase Vision Feeder” is designed for operation on the PostBase Vision
postage meter. The Feeder cannot be operated without being connected to the
PostBase Vision postage meter base.
• If the mailing system develops strong odours, fumes or unusual noises, immedi-
ately unplug the power plugs from the outlets.
• Only have maintenance and repair work carried out by qualified personnel
approved by FP. Otherwise any warranty claims may become void.
• Note: When a letter is fed, letter transport will start automatically after a short delay.
Works Cited:
FP. “PostBase Vision User Manual (Full Reference Guide).” PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.

PostBase Vision
10
2 PostBase Vision mailing system – Short profile
2.1 Things worth knowing about the PostBase Vision
PostBase Vision is the perfect mailing solution for small to
mid-sized volumes. Easy to use and intuitive with a large,
motorized tilting 5" color touchscreen.
Modular design The modular design is flexible and can be easily upgraded
via software attributes or hardware add-ons. The basic
model consists of the PostBase Vision postage meter with
built-in scale, hand feed tray and a catch tray.
The basic model can easily be upgraded, e.g. add the auto-
matic feeder with sealer or an external 70 lb. capacity scale.
The PostBase Vision mailing system offers several configu-
rations with various feeders with speeds ranging from 35 to
90 letters per minute.
Intuitive operation After turning on with the touch of a button, the home screen
is displayed with an intuitive layout and design to make mail
processing easy. PostBase Vision also displays on-screen
guidance for certain functions such as changing the ink car-
tridge. With this operating concept, even inexperienced and
occasional users can easily operate the PostBase Vision
mailing system.
Metering To meter, simply place the letter on it – the PostBase Vision
will seize the letter and meter it, after which it is exited to the
right side ready for dispatch.
Metering is possible on mail pieces made of ink-absorbing
material – postcards to envelopes up to 10" × 14" and with
maximum thickness of 0.4" – and special self-adhesive labels.
Letters as
advertising medium
In addition to printing postage, you can print two custom
advertisements of your choice on every mail piece you
send. These can be graphical advertisements or logos,
printed text messages or QR codes.
Adding postage Adding postage is easy by downloading it directly from FP’s
teledata center. A low postage warning can be set and the
postage available is always displayed prominently on the
home screen.
Works Cited:
FP. “PostBase Vision User Manual (Full Reference Guide).” PostBase Vision Support Semi-Auto, Auto & Advanced, Apr. 2020,
download.fp-usa.com/product_docs/PostBase/Vision/Technical/PostBase_Vision_Reference_Guide_USA_Rev02_20200423.pdf.