Franke A200 User manual

Read the operating instructions and the chapter "For your safety"
before operating the machine.
Keep the operating instructions near the machine.
Coffee machine: FCS4039/FCS4039UL — Refrigeration unit: FCS4048
A200
ORIGINAL OPERATING INSTRUCTIONS

Page 1
With the A200/A200 FoamMaster, you have chosen a powerful
and space-saving coffee machine.
Thank you for your confidence in us.
The A200/A200 FoamMaster adapts to your needs perfectly.
Your customers will be impressed. You will be able to offer high-
quality coffee specialties rapidly and individually.
We hope you enjoy your coffee machine and that it will bring
you consistently happy customers.
Sincerely, Franke Kaffeemaschinen AG
DEAR CUSTOMER

Dispensing hot water
............................... 30
steam Dispenser
................................... 31
Care of the a200
.................................... 32
Cleaning
........................................ 32
Cleaning the milk system (foammaster)
.................. 34
rinsing the a200 manually
........................... 35
DesCaling the a200
................................ 36
Cleaning the water tank (for operation with awater tank)
..... 37
replaCing the water filter
............................ 38
emptying the system
................................ 39
maintenanCe plan
.................................. 40
Configuring
........................................ 41
introDuCtion to programming
......................... 41
input
........................................... 42
menu tree "Config"
................................. 43
Config/aDministration–Configuration
................. 44
Config/aDministration–rights management; Data transfer
. . . 45
Config/proDuCts 46
Config/inDiviDualization
............................ 48
Config/information
................................ 51
roles anD rights
.................................. 52
DeCommissioning anD Disposal
........................... 53
DeCommissioning
.................................. 53
Disposal
........................................ 54
troubleshooting
..................................... 55
help with maChine errors
............................ 55
help with problems ConCerning proDuCt quality
............ 56
inDex
............................................. 57
for your safety
...................................... 3
proper use
....................................... 3
general safety ConCerns when using the a200
.............. 4
explanation of symbols
................................. 6
symbols from the operating instruCtions
.................. 6
symbols useD in the software
.......................... 7
navigation
........................................ 8
DepiCtion of error messages
. . . . . . . . . . . . . . . . . . . . . . . . . . . 8
sCope of Delivery anD iDentifiCation
........................ 9
DesCription
......................................... 11
Coffee maChine a200/a200 foammaster
................ 11
Components of the a200
............................ 13
Components foammaster
............................ 14
the operating interfaCe
.............................. 15
installation anD teChniCal Data
.......................... 17
installation
...................................... 17
Commissioning
...................................... 21
initial Commissioning of the a200
...................... 21
Daily Commissioning of the a200
...................... 21
filling anD emptying
.................................. 22
filling the Coffee maChine
............................ 22
emptying the Coffee maChine
.......................... 24
preparing Drinks
..................................... 26
preparing astanDarD Drink
........................... 26
preparing two Drinks at onCe
......................... 27
Drink preparation with grounD Coffee
................... 28
Drink preparation with Capsule (optional)
................. 29
TABLE OF CONTENTS

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For your safety
Page 3
Cup warmer (optional)
The cup warmer is an optional add-on unit for your coffee machine.
It is intended only for warming coffee cups and glasses used when
preparing drinks.
The cup warmer is not designed to dry dish towels or other cloths.
It is not necessary to cover the cups to warm them.
Refrigeration unit
A refrigeration unit is an optional add-on unit for your A200 that is
used exclusively for keeping milk cool for beverage preparation on
an A200 coffee machine.
Only use pre-cooled milk (2 - 5 °C or 36 -41°F).
Only use FRANKE clean solution for cleaning the milk system. Other
cleaning agents may leave residue in the milk system.
FoamMaster
The FoamMaster is an add-on unit for your A200 FM, that is used
exclusively for keeping milk cool and for the foaming of milk on an
A200 FM coffee machine.
Only use pre-cooled milk (2 - 5 °C or 36 - 41°F).
Only use FRANKE clean solution for cleaning the FoamMaster.
Other cleaning agents may leave residue in the milk system.
Do you have any questions or
problems that are not addressed
in these instructions? Please do
not hesitate to contact Customer
Service or your Service technician.
A200
The A200 is a coffee machine for use in food service, offices and
similar environments. It is designed to process whole coffee beans,
ground coffee, capsules (optional) and fresh milk.
Your coffee machine is designed exclusively for preparing coffee
drinks, capsule drinks (optional) and hot water in accordance with
these instructions and the technical data.
FOR YOUR SAFETY
Both you and the coffee machine are important to us. Therefore, we would like to provide you with de-
tailed safety information. For our products, a high degree of safety goes without saying. Protect your-
self against residual risks arising from the functions of the machine.
Proper use

!
For your safety Page 4
Risk of death by electrocution!
•Never operate a machine that has been damaged or has a dam-
aged power supply cable.
•If you suspect damage to the machine (for instance, a hot or
burning odor), unplug the machine from the outlet and contact
your Service technician.
•Ensure that the power supply cable is not pinched and does not
rub against sharp edges. The machine contains electrically con-
ductive parts. Opening the machine can pose risk of death.
•Ensure that the machine and power supply cable are not near any
hot surfaces such as gas or electric stoves or ovens.
•If the power supply cable to this machine is damaged, it must be
replaced by a suitable power supply cable.
•If the power supply cable is permanently mounted to the ma-
chine: please contact your service partner.
•If the power supply cable is not permanently mounted to the
machine: order a new power supply cable (see p. 61 for the
item number).
•Never open or attempt to repair the machine yourself.
•Do not make any modifications to the machine that are not de-
scribed in the operating instructions.
•Repairs should only be made by Franke trained service technician
using original replacement and accessory parts.
Important
•Do not operate the coffee machine or add-on units until you
have completely read and understood these instructions.
•Keep these instructions near your coffee machine.
•Your coffee machine is intended for use by trained personnel.
Each operator of the coffee machine must have read and un-
derstood these instructions. This does not apply for self-service
customers. Self-service machines must always be monitored to
protect the users.
•The device is not suitable for children under the age of 8 years.
Children above the age of 8 or persons who are challenged
with respect to physical, sensory or mental abilities must never
approach the machine alone and must always be supervised.
Children are not allowed to play with the appliance. Children are
not permitted to perform any cleaning on the machine.
•The coffee machine is intended exclusively for operation in
interior rooms.
•Have the machine serviced at regular intervals. Regular mainte-
nance will ensure the safe operation and high performance of
your coffee machine.
•If the machines are sold or transferred to a third party, give the
operating instructions to the next user.
•You will find statements regarding the conformity of your coffee
machine in the accompanying Declaration of conformity.
DANGER
General safety concerns when using the A200

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For your safety
Page 5
Risk of contamination
When the machine is not in use for extended periods, residue may accumulate.
•Rinse the coffee machine before initial use and when not in use for extended
periods (more than 2 days).
Risk of injury
Reaching into the machine may result in abrasions or crushing injuries from interior
components.
•Remove only the components of the machine intended for this purpose insofar
as required by daily work (grounds and capsule container, drip tray, water tank,
coffee bean hopper).
•Exercise care and caution when working in an open machine.
•Only Service technicians should open the machine for maintenance or repair.
Danger of tripping
Suspended cables or ones lying on the floor could cause people to trip.
•Do not let the power supply cable hang loose.
Damage to the coffee machine caused by adverse weather conditions
Adverse weather conditions could damage the machine and impair its functions.
•Do not expose the machine to the elements, such as rain, frost or direct sunlight.
CAUTION
CAUTION
Risk of scalding
During cleaning, hot water and steam are released repeatedly.
•Keep hands away from the outlets and nozzles during cleaning.
When drinks are dispensed, the products pose a risk of scalding.
•Always be careful with hot drinks.
Danger of burns
The combined outlet, the hot water outlet and the steam wand become hot.
•Do not touch the outlets or nozzles.
The surfaces of the cup warmer become hot.
•Do not touch these surfaces.
WARNING
WARNING
WARNING
Risk of injury, eye injury and damage to the machine
If objects find their way into the bean hopper, the capsule system, the powder feed or
the grinder, splinters may be ejected, leading to injuries or damage to the machine.
•Never put any objects into the coffee bean hopper, the capsule system, the pow-
der feed or the grinder.
Damage from liquids
The coffee machine is not protected against spray water and can be damaged by the
effects of liquids.
•Avoid using water jets for cleaning and do not use high-pressure cleaners.
•Do not fill up any part of the machine with water except the water tank intended
for that purpose.
•Do not fill up any part of the machine with milk except the milk container in-
tended for that purpose.
•Disconnect the machine from the power supply without delay if milk or water has
been filled in incorrectly and call your Service office.
NOTE
WARNING
Danger from spoiled food residue
If the machine is not cleaned regularly, milk and coffee residue may accumulate in
the machine or clog the outlets. Products could become contaminated as a result.
•Clean the coffee machine and add-on units at least once a day. See chapter "Care
of the A200", p. 32.
CAUTION
NOTE

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Clean components with the 5-step
method (p. 32).
WARNING indicates risk of injury.
CAUTION directs your attention to a
danger of minor injuries.
DANGER indicates potentially life-
threatening danger or grave injury.
NOTICE makes you aware of the risk
of damaging the machine.
Describes and illustrates a step
that you must perform.
Steps highlighted in color are
optional and must be performed
only on the corresponding
machine versions.
EXPLANATION OF SYMBOLS
So that you can get the most out of your A200, we would like to familiarize you with the symbols used in the operating
instructions and the software. For us, thorough information and open communication go without saying.
Symbols from the Operating instructions
This symbol indicates tips, short-
cuts and additional information.
Thorough rinsing of removable
parts.
DANGER
NOTE
WARNING
CAUTION

Explanation of symbols
Page 7
Symbols used in the software
Symbol Designation Description
Brightness Set brightness
Data transfer Data being transferred
Individual products
counter
Individualization
Info
Standby Machine switches to standby
Cup heater
Filter
Favorites Favorites key, can be assigned to an often-used
function
Service/Configura-
tion/Administration
Bean left/right
Double product
Cold milk
Powder feed
00
Symbols in the dashboard, in the menu and for selection buttons
Symbol Designation Description
Franke Call up Maintenance level
Servicing/cleaning Machine must be cleaned and/or serviced
Drip tray Drip tray is full or not installed correctly
Water tank Water tank empty/missing
Milk Milk container is empty or not installed correctly
Capsule system Capsule container missing or full
Capsule insert is open
Coffee bean Bean hopper is empty or not installed correctly
Powder feed is open or missing
Grounds container Grounds container must be emptied or is missing
Rinse Carry out rinsing
Product Set products
Descale Descaling required
Payment
Advertising images
Screen saver

Explanation of symbols Page 8
Symbol Designation Description
Progress display Displays the progress of the drink preparation
Progress display;
Cancel button Cancel preparation
Start button Start preparation
  Page backwards/
forwards Scroll through menus with multiple pages
Number of monitor screen pages/active page
(white)
Return button Up one level/save configuration
Home button Go to start screen
Exit menu Go to product overview
Symbol Designation Description
Progress display Displays the progress of the drink preparation
Progress display;
Cancel button Cancel preparation
Start button Start preparation
  Page backwards/
forwards Scroll through menus with multiple pages
Number of monitor screen pages/active page
(white)
Return button Up one level/save configuration
Home button Go to start screen
Exit menu Go to product overview
Temporary interruption
System not function-
ing.
System still fully
functional for the time
being.
System has limited
functionality.
Depiction of error messages
Color code for error messages
A colored symbol in the dashboard indicates
an error. Pressing the symbol will display fur-
ther information and troubleshooting instruc-
tions.
Certain processes can be activated directly
from the error message (e.g. Cleaning).
Highlighted products cannot be prepared.
The dashboard can be called up with the
"roller shutter".
If the entire system is affected by an error,
then the error message will appear automati-
cally.
Navigation
Symbol Designation Description
Progress display Displays the progress of the drink preparation
Progress display;
Cancel button Cancel preparation
Start button Start preparation
  Page backwards/
forwards Scroll through menus with multiple pages
Number of monitor screen pages/active page
(white)
Return button Up one level/save configuration
Home button Go to start screen
Exit menu Go to product overview

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Scope of delivery and identification
Page 9
Item Designation Item no.
Filter cartridge
(Not for water connection option)
1P315694
Measuring strips
(to determine the water hardness)
1N330577
Grinder adjustment wrench 1N330253
USB stick (optional) 1H329064
Kaffeemaschine:FCS4039- Kühleinheit: FCS4048
A200
ORIGINALBETRIEBSANLEITUNG
LesenSiedie Betriebsanleitung und das Kapitel «Zu Ihrer
Sicherheit»,bevorSie an der Maschine arbeiten.
BewahrenSiedie Betriebsanleitung beim Gerät auf.
Original Operating Instructions
Declaration of conformity
1A335001
1A335287
Keys (A200 FoamMaster) 1N330314
Milk suction hose with coupling
Milk suction hose (FoamMaster)
1A335233
1B340144
Item Designation Item no.
Cleaning tablets (100 pcs.) BK328400
Clean solution MS1 1L301219
Clean solution for FoamMaster 1Z365033
Descaling agent 1P315430
Cleaning container (A200 FoamMaster) 1B340220
Microfiber cloth 1H325974
Dosing spoon 1N330799
Filter holder 1N330385 The scope of delivery may vary, depending on the device
configuration. Please refer to your purchase agreement.
Additional accessories may be obtained directly from your
retailer or from FRANKE Kaffeemaschinen AG in Aarburg,
Switzerland.
A200 with MS1
A200FoamMaster
Scope of delivery
SCOPE OF DELIVERY AND IDENTIFICATION
The A200 is a powerful coffee machine. Its modern operating concept will help you keep your cool in any situation.
Listed below are ways to identify your machine and what is included in the standard scope of delivery.

Scope of delivery and identification Page 10
CW
The type plate for the cup
warmer is located on the inner
side of the device at the lower
left.
Add-on unitsCoffee machine A200 (FCS4039)
SU05 Refrigeration unit (< 10 l)
MS1 Milk system without pump in SU05
MS2 Milk system with pump in SU05
FM1 FoamMaster (cold and hot milk, cold and hot milk
foam)
1C1M 1 coffee machine, 1 milk type
CW Cup warmer
AC Payment device
SU05A200 KE200
Type key
Position of type plates
Identification
A200 Coffee machine (fully automatic device)
MS1 Milk system in accordance with the Venturi principle
(hot milk, hot milk foam)
2G Number of grinders
H1 Hot water
S1 Steam wand
FM1 FoamMaster (cold and hot milk, cold and hot milk
foam)
1C Capsule system
W1 Fixed water connection
The type plate for the KE200 is
located in the cooling room.
The type plate for the SU05 is
located in the cooling room.
The type plate is located behind
the water tank.

Description
Page 11
A200
Capsule container
Operator panel
(Touch Display)
Combined outlet
(coffee, milk, capsule products)
Hot water
Bean hopper
Steam wand
Powder feed
Capsule insert
(option)
Cup rack
On/Off switch
(on the rear)
Drip tray with drip grid
Water tank
Grounds container
Introduction
The coffee machine can be operated with water tank or with fixed wa-
ter connection. A capsule system is available as an option. Depending
on your requirements, you can select further options and add-on units.
In order for you to obtain an overview of your machine, we are pre-
senting here the standard version.
The configuration of your coffee machine may differ from that shown
in the instructions.
Coffee machine A200/A200 FoamMaster
You have chosen enjoyment of every single coffee with the A200. In this section you will learn more
about the functions and options of your coffee machine and where the controls are located.
DESCRIPTION

Description Page 12
Cup warmer
FoamMaster
A200 FoamMaster
Add-on units
Refrigeration unit
In many regions, milk is part of
a good cup of coffee. You can
connect the refrigeration unit
directly to the A200 to make
sure the milk stays fresh (MS1).
Cup warmer
To enjoy coffee at its best, you
need pre-heated cups. The cup
warmer fits perfectly on your A200.
Operator panel (Touch Display)
Combined outlet
(coffee, milk, capsule products)
Hot water outlet
Bean hopper
Cup rack
On/Off switch (on the rear)
Water tank
Grounds container
Capsule container
Steam wand
Powder feed
Capsule insert
Drip tray with drip grid

Description
Page 13
Water tank
Grounds container
Capsule container
Brewing unit
Drip tray
Components of the A200 Bean hopper

Description Page 14
Main switch
Temperature display
Clean solution
Cleaning container
Milk container
Components FoamMaster
Keys

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Description
Page 15
Cappuccino
TeaMilk coffee Iced Latte Macc.
Café Crème
Espresso
Cappuccino
TeaMilk coffee Iced Latte Macc.
Café Crème
Espresso
Additional information on the
preparation of drinks can be
found in the chapter "Preparing
drinks". See p. 26.
Tap the respective button to
select a drink.
Preparing drinks
In order to individualize the
beverage further, tap on selec-
tion button(s) (visible only if the
selection buttons are config-
ured).
The drink is being prepared
The dashboard can be called up
with the "roller shutter".
See p. 16.
Scrolling forwards or back-
wards; the white arrow shows
that additional pages are pre-
sent. If no more arrows appear,
then the active page is the last
one in this direction.
The operating interface
Press on the arrow to scroll.
The circles show the available
pages. The filled circle marks
the current position.
Cappuccino
TeaMilk coffee Iced Latte
macchiato
Café CrèmeEspresso
No return change Credit: 60.80
Café Crème 3.50

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Description Page 16
Cappuccino
TeaMilk coffee Iced Latte Macc.
Café Crème
Espresso
09:26
Fr 2015-03-27
Additional information on ad-
ministration, product settings,
individualization, care and ma-
chine information can be found
in the "Configuration" chapter.
See p. 41.
Click on the Franke logo to
switch to programming mode.
The numerical pad appears for
entering the PIN.
Press the arrow to go to the
next error message.
To call up the more detailed
error message, press the cor-
responding symbol.
The error message is displayed.
Press the "roller shutter" to call
up the dashboard.
The dashboard appears.
The dashboard
OK
The milk in the FoamMaster is empty. No further
products can be produced with milk.
Please top up with fresh, pre-cooled milk.
E123 Milk empty
The symbols for the error
messages are displayed in the
dashboard.
Error messages contain the
error code, a key word, an
error description and handling
instructions for rectifying the
error.

Installation and technical data
Page 17
Bean hopper 0.6 kg per hopper (optional: lockable)
Water tank 4.0 liters
Grounds container 40 cakes
Capsule container 10 empty capsules
Drip tray (monitored) 2.5 liters
Electrical connection 220-240 V1LNPE2.4-2.75 kW50/60 HzFuse: 16A, without power management
220-240 V1LNPE1.2-1.50 kW50/60 HzFuse: 10A, with power management
100V2LPE1.30 kW50/60 HzFuse: 15A
120V2LPE1.45 kW60 HzFuse: 15A
Electric cable l = 1800 mm
Waste-water hose (optional) Not permanently attached to the drain (vented), d = 14.5 mm, l = 2,000 mm
Noise emission < 70 dB (A)
Weight Approx. 20-25 kg
Width 340 mm
Depth 560 mm
Height 604 mm
Fixed water connection (optional) Metal hose with union nut G 3/8", l = 1,500 mm (59")
Water supply line If possible on installation side: untreated water of drinking water quality (not from house-
hold decalcification system)
Water pressure 80-800 kPa (0.8-8.0 bar)
Water temperature < 25°C
Water shut-off With checkable check valve and filter
Water hardness max. 70 mg CaO/1 l water (7dH, 13 °fH)
Chlorine content max. 0.1 mg/l(WHO recommendation: max. 0.5 mg/l)
Ideal pH value 7
Drain pipe dmin = 1"
Ambient conditions Humidity: max. 80 %
Ambient temperature: 10-32°C
Technical data of the A200/A200 FoamMasterRequirements
•The power connection for the coffee machine must be protected
by a ground fault circuit interrupter (GFCI).
•Each terminal of the power supply must be able to be interrupted
by a switch.
•For operation with a fixed water connection, this must have a
water shut-off with a check valve that can be inspected and a
filter. The fixed water connection must meet the requirements of
the technical data and of local regulations.
•The coffee machine must be connected to the water supply with
the hose set supplied. Do not use any other water hoses that hap-
pen to be present.
•The water for coffee preparation should always be fresh, oxygen-
ated and rich in minerals.
Once the requirements are met, one of our service technicians will
install your coffee machine and put it into operation for the first time.
The technician will walk you through the basic functions.
Your coffee machine must be properly installed so that you can operate it correctly – your Service technician
will do that for you. You'll have to take care of a few things first. You'll find the preparations for problem-free
enjoyment of your coffee machine here.
INSTALLATION AND TECHNICAL DATA
Installation

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Installation and technical data Page 18
Prepare a stable, ergonomic surface (min. load capacity: 100 kg or 220 lb).
The operator panel should be no higher than at eye level.
Minimum clearances:
▪ To the rear wall: 50mm
▪ Upwards: 200 mm (filling and removal of coffee bean hopper)
▪ To the right: 60mm (for removal of the brewing unit)
▪ To the left: 60mm (for opening the refrigeration unit)
Adjustable feet (optional) can be used to compensate for unevenness or
height differences.
If optional add-on units are installed, up to an additional 330mm of width
may be required.
Buffet feed-through for grounds ejection
Installation dimensions of the A200Dimensions of the A200
Total height
40 mm 600mm+40mm=640mm
100 mm 600mm + 100mm=700mm
Adjustable feet
≥ 50 ≥ 60
≥200