
07
Troubles
Filtered water
in poor quality
Lifetime of filter cartridge
is expired.
The newly replaced cartridge
has not been fully flushed.
The system has been off work
for a long time period.
Quality of feed water is too bad.
Maybe you have long pressed
the safety lock under unlock
status by mistake
The boiling point is impacted
by different elevation and
air pressure
The boiling point is impacted
by different elevation
and air pressure
Please replace filter cartridge
according to instruction.
Please discharge 2 tanks of filtered
water to flush the system.
Please discharge 2 tanks of filtered
water to flush the system.
Please ensure water source is
municipally treated water or has
been properly disinfected prior use.
Please long press the safety lock for
3 seconds, and then the system will
automatically turn into lock status
after 30 secs again
Please reset boiling point
Please reset boiling point
(See "Boiling Point Detection" section)
(See "Boiling Point Detection" section)
Analysis of Causes Troubleshooting
The button lights
are not on when
the system is
powered on.
Does not turn
into lock status
in 30 secs
Only dispense
a very reduced
amount of
heated water
Dispense luke
warm water
under boiling
water setting
All the button
lights are
flashing.
Water leakage
Button failure
Power access failure
The tank is out of filtered water
Power cord failure
Check whether the socket is plugged
properly or not.
Please contact customer service.
Please add enough water in time.
Please contact customer service.
Find instruction in “Boiling Point Detection”
section.
Product failure
Tilt or move the system
when it contains water
Water boiling point needs to
be reset
Please do not tilt or move the system
when it contains water inside.
Please contact customer service.Product failure
The button is misoperated. Please operate the button according to
instruction.
Please contact customer service.The button is damaged.