FujiFilm ASK-400 User manual

P
Pr ri in nt te er r D Dr ri iv ve er r I In ns st tr ru uc ct ti io on n M Ma an nu ua al l
~
~ F Fo or r W Wi in nd do ow ws s 7 7, , 1 10 0 ~ ~
FUJIFILM
THERMAL PHOTO PRINTER
ASK-400
January 20, 2021 Ver.1.0.0.1
FUJIFILM Corporation

● Safety precautions
Before you use the printer, carefully read the User’s manual to ensure that you use the printer
correctly. Be aware that the content complies with the standards at the time the User’s manual
section related to safety, including usage and safety precautions, was created.
● Modifications
To ensure product safety, modification of the ASK-400 printer and ASK-400 printer driver is
prohibited.
● Copyright
The copyrights, trademark rights, and other intellectual property rights related to documents and
programs included with this product are the property of FUJIFILM Corporation and other rights
holders. You cannot copy and use these items without the permission of FUJIFILM Corporation
except where permitted by applicable laws.
Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the
United States and in other countries.
●About the country of delivery
Not for resale/use in the U.S.

Table of contents
C
Ch ha ap pt te er r 1 1
I
In ns st ta al ll la at ti io on n
_______________________________1
1
1. .1 1 P Pr re ep pa ar re e t th he e p pr ri in nt te er r a an nd d c co om mp pu ut te er r _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 2 2
1
1. .2 2 I In ns st ta al ll l t th he e d dr ri iv ve er r p pa ac ck ka ag ge e _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 2 2
1
1. .3 3 I In ns st ta al ll l t th he e p pr ri in nt te er r d dr ri iv ve er r _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 6 6
1
1. .4 4 I In ns st ta al ll l d dr ri iv ve er rs s f fo or r u un ns sp pe ec ci if fi ie ed d d de ev vi ic ce es s _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 1 10 0
C
Ch ha ap pt te er r 2 2
P
Pr ro op pe er rt ti ie es s
______________________________14
2
2. .1 1 O Op pe en n t th he e p pr ri in nt te er r p pr ro op pe er rt ti ie es s _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 1 14 4
2
2. .2 2 P Pr ri in nt t s se et tt ti in ng gs s f fu un nc ct ti io on ns s _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 1 16 6
2.2.1 Layout __________________________________________________________________________16
2.2.2 Advanced options _________________________________________________________________17
2.2.3 Paper/Quality_____________________________________________________________________23
2.2.4 Option __________________________________________________________________________23
2.2.5 Color Adjustment__________________________________________________________________25
2.2.6 Printer information_________________________________________________________________26
2
2. .3 3 D De ef fa au ul lt t v va al lu ue es s f fo or r s se et tt ti in ng gs s _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 2 28 8
2
2. .4 4 C Co ol lo or r m ma an na ag ge em me en nt t _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 2 29 9
2
2. .5 5 P Pr ri in nt t A Ar re ea a _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 3 30 0
2
2. .6 6 O Or ri ie en nt ta at ti io on n _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 3 31 1
C
Ch ha ap pt te er r 3 3
U
Up pd da at te e t th he e d dr ri iv ve er r
________________________32
C
Ch ha ap pt te er r 4 4
D
De el le et te e t th he e d dr ri iv ve er r
_________________________35
4
4. .1 1 A Au ut to om ma at ti ic c d de el le et ti io on n o of f p pr ri in nt te er r d dr ri iv ve er rs s _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 3 35 5
4
4. .2 2 M Ma an nu ua al l d de el le et ti io on n o of f p pr ri in nt te er r d dr ri iv ve er rs s _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ 3 36 6

1
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
C
Ch ha ap pt te er r 1 1 I In ns st ta al ll la at ti io on n
Installation procedure
The installation procedure is made up of three steps.
The details of each step are explained below.
Step 1 Prepare the printer and computer → “1.1 Prepare the printer and computer”
Step 2 Install the driver package → “1.2 Install the driver package”
Install the driver package.
Step 3 Install the printer driver → “1.3 Install the printer driver”
Connect the USB cable, switch on the printer, and
then install the printer driver.
After installation is complete, restart the computer.
At this point, the USB cable is not yet
connected.
On
USB cable

2
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
1
1. .1 1 P Pr re ep pa ar re e t th he e p pr ri in nt te er r a an nd d c co om mp pu ut te er r
Make sure that the printer power is off.
Prepare a USB cable. However, do not use the USB cable to connect the printer and computer at this
time.
Log in to Windows as an administrator. The following explanation presumes that the operations are
carried out with administrator privileges.
1
1. .2 2 I In ns st ta al ll l t th he e d dr ri iv ve er r p pa ac ck ka ag ge e
Open Windows Explorer, and then click the corresponding drive.
Select one of the following driver package folders.
Driver package folder¥FUJIFILM ASK-400_Driver
Figure 1.2.1 Driver Package folder
CAUTION:
The display settings of the computer must be set as follows. If the settings differ from the
following, the printing preferences screen and other items may not fit in the display area.
· Resolution: At least 1280x800
· Size of text and other items (DPI): 100%

3
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
In the selected folder, double click the following file: DriverInstall.CMD. (Depending on your usage
environment, the .CMD extension may not be displayed.)
The driver package installer appropriate for your operating system (32-bit or 64-bit) is selected
automatically.
Figure 1.2.2 Installation file
When you start the installer, a window appears for selecting the language that will be used during the
installation. After you select the language to use, click “OK”.
Figure 1.2.3 Language selection screen
Click “Next >” when the Installation Wizard screen appears.
Figure 1.2.4 Installation Wizard start screen

4
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
Click “Install” when the installation is ready.
Figure 1.2.5 Installation start confirmation screen
When the installation starts, a screen appears that shows the installation status.
Figure 1.2.6 Installation status screen

5
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
When a User Account Control dialog box appears, click “Yes”.
Figure 1.2.7 User Account Control
Click “Install”when the Windows Security confirmation display appears.
Figure 1.2.8 Windows Security confirmation
Installation of the driver package starts. Wait until installation finishes.
Click “Finish” when the Installation Wizard completion screen appears.
Figure 1.2.9 Finish of Installation Wizard

6
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
1
1. .3 3 I In ns st ta al ll l t th he e p pr ri in nt te er r d dr ri iv ve er r
Use the USB cable to connect the printer and computer, and then switch on the power of the FUJIFILM
ASK-400 printer. After the printer is recognized, installation of the driver starts.
*For information on the connection, refer to the User Guide of the printer.
In Windows 7, if driver installation starts, the following message appears in the taskbar: “Installing
device driver software”.
In Windows 10, this message does not appear. Proceed to page 8.
Figure 1.3.1 Driver installation message
If you click on this message, the Install driver software screen appears and displays the installation
status of the driver. If Close is clicked, this screen closes.
Figure 1.3.2 Installing the driver software
*About the “Skip obtaining driver software from Windows Update” option
If your operating system is configured to obtain driver software from Windows Update, it may take time
for installation to complete because the process searches for drivers from Windows Update first. You
can reduce the time until the completion of installation by choosing to skip obtaining driver software
from Windows Update. (Depending on your operating system, it may take some time until installation is
complete.)
From the Driver Software Installation dialog box, click “Skip obtaining driver software from Windows
Update”.
Figure 1.3.3 Option to skip obtaining driver software from Windows Update

7
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
A confirmation dialog box appears. Click “Yes”.
Figure 1.3.4 Confirmation to skip getting driver software from Windows Update
Soon after installation starts, a message appears in the taskbar stating “Your device is ready to use”,
and then printer driver installation finishes.
Figure 1.3.5 Installation complete message
If you click on the message, the Driver Software Installation dialog appears, and the “Your device is
ready to use” message appears. Click “Close”.
(If the Driver Software Installation screen is open when installation starts, the abovementioned taskbar
message is not displayed.)
Figure 1.3.6 Completion of driver software installation

8
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
Click “Start”, and then click “Windows System” -> “Control Panel” to open the Control Panel.
In Windows 7, click “Start”, and then click “Control Panel” to open the Control Panel.
In Control Panel, click “View devices and printers”.
Figure 1.3.7 Control Panel
In Devices and Printers, make sure that “FUJIFILM ASK-400” is present.
Note: In Windows 10, when the printer is offline (the printer is not on and connected), the FUJIFILM
ASK-400 icon is not displayed.
This completes installation of the printer driver.
Figure 1.3.8 Devices and Printers screen
After the installation of the printer driver is complete, always restart the computer.

9
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
In Windows 7, when the FUJIFILMASK-400 printer driver could not be installed correctly, the following
message appears in the taskbar: “Device driver software was not successfully installed”.
Figure 1.3.9 Message indicating that the driver was not installed
If you click on this message, the Install driver software screen appears and displays the message
“Device driver software was not successfully installed”. Click “Close”.
(If the Driver Software Installation screen is open when installation starts, the abovementioned taskbar
message is not displayed.)
When the driver could not be installed correctly, see the next section, 1.4, “Install drivers for unspecified
devices”, and then install the printer driver.
Figure 1.3.10 When the driver was not installed correctly

10
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
1
1. .4 4 I In ns st ta al ll l d dr ri iv ve er rs s f fo or r u un ns sp pe ec ci if fi ie ed d d de ev vi ic ce es s
If you connect a printer that is on to the computer before installing the driver package, a device is
created under “Unspecified” in Devices and Printers.
Figure 1.4.1 Photo Printer under Unspecified
In such a case, use the following method to install the printer driver.
Furthermore, use the following method to install the printer driver if you use the standard installation
procedure (install the driver package, connect the printer, and then install the printer driver), but the
driver is not installed correctly, and a device is created under “Unspecified”.
1. Install the driver package
When the driver package has not yet been installed, install it by following the procedure in 1.2, “Install
the driver package”.
If you install the driver package, installation of the printer driver for the unspecified device completes
it automatically.
2. Installing a driver for an unspecified device
After installing the driver package, the driver installation procedure for an “Unspecified” device is
different for Windows 7 and Windows 10.
For Windows 10, refer to page 11.
For Windows 7, refer to page 12.

11
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
In Windows 10:
1. Right-click “Photo Printer” of the “Unspecified” device in “Devices and Printers”, and click “Remove
device” from the pull-down menu.
Figure 1.4.2 Delete “Photo Printer”
2. Disconnect the USB cable connected to the printer.
3. Restart your computer.
4. After starting up the computer, connect the USB cable again and turn on the printer.
In Devices and Printers, make sure that “FUJIFILM ASK-400” is present.
Note: When the printer is offline (the printer is not on and connected), the FUJIFILMASK-400 icon is
not displayed.
This completes installation of the printer driver.
Figure 1.4.3 Devices and Printers screen
After the installation of the printer driver is complete, always restart the computer.

12
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
In Windows 7:
In Devices and Printers, under Unspecified, right click on “Photo Printer”. From the menu, click
“Troubleshoot”.
Figure 1.4.4 Photo Printer under Unspecified
The Install a driver for this device screen appears. Click “Apply this fix”.
The computer searches for a driver automatically, and then installs it.
Figure 1.4.5Applying a fix

13
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
If the driver is installed, the message “Troubleshooting has completed”appears. Click “Close the
troubleshooter”to close the troubleshooting window.
Figure 1.4.6 Completing troubleshooting
In Devices and Printers, make sure that “FUJIFILM ASK-400” is present.
This completes installation of the printer driver.
Figure 1.4.7 Devices and Printers screen
After the installation of the printer driver is complete, always restart the computer.

14
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
C
Ch ha ap pt te er r 2 2 P Pr ro op pe er rt ti ie es s
You can configure various printer settings from the Properties of the driver. Make sure you understand
the contents well before changing settings. To use the properties, log in as an administrator.
Depending on the application you are using, you must perform this operation from the print settings of
the application.
2
2. .1 1 O Op pe en n t th he e p pr ri in nt te er r p pr ro op pe er rt ti ie es s
2. From the Control Panel, click “View devices and printers”to open the Devices and Printers
screen.
1. Click “Start”, and then “Windows System” -> “Control Panel” -> start “Control Panel”
In Windows 7, click “Start” -> “Control Panel” -> start “Control Panel”

15
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
4. The FUJIFILM ASK-400 Properties screen appears.
3. Right click “FUJIFILM ASK-400”icon. From the menu, click “Printer Properties”to open the
Properties dialog box.
Note: In Windows 10, when the printer is offline (the printer is not on and connected), the
FUJIFILM ASK-400 icon is not displayed.

16
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
2
2. .2 2 P Pr ri in nt t s se et tt ti in ng gs s f fu un nc ct ti io on ns s
If you select the basic settings from the Properties screen, you can change various print settings.
2.2.1 Layout
Orientation
Set the print orientation to “Portrait”or “Landscape”.
For details, refer to “2.6 Orientation”.
Page Order
In the application, specify the order when multiple copies of an image are printed.
Example) Print order
Page Format
Pages per Sheet
Set printing of the specified division size. In most situations, set “1”.
Example) Division size
Front to Back
Back to Front
Figure 2.2.1 Layout tab
No.1
No.2
No.3
1 division
11
4 divisions
9 division

17
FUJIFILM Corporation
[ASK-400 Printer Driver] Instruction Manual (For Windows 7, 10)
2.2.2 Advanced options
If you select “Advanced...”on the Layout tab, you can configure various advanced options.
Paper/Output
Paper Size
Specify the paper size. Match the paper size with the size of the media set in the printer.
You can enable multiple layout settings by setting the paper size. See later sections for details.
Copy Count
You can specify the number of copies to be published for images.
Figure 2.2.2.2 Advanced options tab
Figure 2.2.2.1 Advanced settings