Furuno FELCOM 250 User manual

The paper used in this manual
is elemental chlorine free.
・FURUNO Authorized Distributor/Dealer
9-52 Ashihara-cho,
Nishinomiya, 662-8580, JAPAN
Telephone : [phone]
Fax : [phone]
A : JAN 2010
.
Printed in Japan
All rights reserved.
D : DEC . 15, 2010
Pub. No. SME-56660-D
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00017304210
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00017304210
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(NAYO ) FELCOM500/250
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00017304210
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00017304210
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During update Software Info.
(After update)
FELCOM 250/500
How to Update Handset Software
The handset is update by following the steps below. All handsets in the system are
updated at a time.
Preparation
1. Install “Java (any version)” onto your PC. The Java software is downloadable
from the following URL.
http://java.com/ja/download/windows_ie.jsp?locale=ja&host=java.com:80&bhcp=1
2. Ensure that “Obtain an IP address automatically” is selected in the Internet
Protocol (TCP/IP) Properties on your PC. (The PC with following TCP/IP
setting also works: 192.168.1.2/255.255.255.0.)
3. Connect your PC to the communication unit via LAN.
Update Procedure
1. Execute “FelcomUpdate.jar” in the FelcomUpdate folder. The software update
wizard is displayed.
2. Select Handset.
3. Click Update. The software is uploaded automatically. The Furuno log appears
on the handset display.
4. Wait until “Done” is displayed on the PC.
5. Read the software version on all handsets in the system: Info > Software.
Fig.1 Software update wizard on PC Screen
Step2 Step3
Fig.2 Displays on handset
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Step2 Step3
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FELCOM 250/500
How to Update Communication Unit Software
The communication unit is update by following the steps below.
Preparation
1. Download the program, folder “FelcomUpdate_1650207-2.02” from the Technet.
2. Install “Java (any version)” onto your PC. The Java software is downloadable
from the following URL.
http://java.com/ja/download/windows_ie.jsp?locale=ja&host=java.com:80&bhcp=1
3. Ensure that “Obtain an IP address automatically” is selected in the Internet
Protocol. (New software does not need to set up TCP/IP on your PC.)
4. Connect your PC to the communication unit via LAN without a hub.
Update Procedure
1. Execute “FelcomUpdate.jar” in the FelcomUpdate folder. The software update
wizard is displayed.
2. Select Comm Unit.
3. Click Update. The software is uploaded automatically.
4. Wait until “Done” is displayed on the PC.
Fig.1 Software update wizard on PC Screen
5. Ensure that the update is done correctly through Web MMI display: Main menu
> System information. Fig.2 shows the current program numbers of the
communication unit.
6. Read the handset software number: Info > Software. Fig.3 shows the current
software number of the handset.

(as of March 12, 2010)
(as of March 12, 2010)
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Fig.2 Program numbers of Comm unit
Fig.3 Program numbers of Handset

MODEM board
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Removing C510 on MODEM Board
Read the following notes before removing C510 on MODEM board in the
communication unit of FELCOM 250/500.
1) Turn off the unit.
2) Use a fine, clean soldering tip. (The soldering tip must be clean and
free from contamination.)
3) Before removing the capacitor, add a bit of solder if needed.
4) Cover the parts around the capacitor with a cloth to prevent a solder
bridge.
Fig.4 C510 on MODEM board in communication unit

Step2 Step3
(as of March 12, 2010)
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Update Procedure
1. Execute “FelcomUpdate.jar” in the FelcomUpdate folder. The software update
wizard is displayed.
2. Select Comm Unit to update the Communication unit.
3. Click Update. The software is uploaded automatically.
4. Wait until “Done” is displayed on the PC.
Fig.1 Software update wizard on PC Screen
5. Ensure that the update is done correctly through Web MMI display: Main menu
> System information. Fig.2 shows the current program numbers of the
communication unit.
Fig.2 Program numbers of Communication unit
How to Update Handset in Maintenance mode
When the update of the handset fails in normal mode, update the handset in
Maintenance mode. To do so,
1. Ensure that the PC has “Java” and correct IP address setting (automatically).
2. Connect the PC to the communication unit. The handset is not connected yet.
3. While holding down # and ON HOOK keys, connect the handset to the
communication unit.

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4. Release keys when the following display (Fig.3) appears on the handset.
Fig.3 Display on Handset in Maintenance mode
5. Execute “FelcomUpdate.jar” in the FelcomUpdate folder.
6. Select the Handset to update the handset.
7. Read the handset software number: Info > Software. Fig.4 shows the current
software number of the handset.
Fig.4 Program numbers of Handset

Example of data communication failure – 2
DP: Stratos APN: STRATOS.BGAN.INMARSAT.COM
Phone call and FAX communication available, Standard IP Data connection
available, but Streaming IP Data connection unavailable. Internet connection via
Standard IP Data not available, either.
Background) It has been confirmed that all services are available when a SIM
card with no restriction is used.
Confirmed with the DP whether there is any service restriction, and that the
contract is as concluded with the DP. Data communication is allowed only
for Standard IP Data, and e-mail communication is allowed only for AMOS
mails.
Example of data communication failure – 3
DP: MVS APN: BGAN-CHI.INMARSAT.COM
As for the business commissioned within China, although phone calls and FAX
communication are available, data communication is not available.
Action taken) Request the DP to register you under the APN
“BGAN-CHI.INMARSAT.COM”, and then after that, changed the APN to
BGAN-CHI.INMARSAT.COM.
Information provided from Inmarsat)
1. Chinese forced routing
Once the FB terminal enters the territorial waters of China (12 n-miles), all of
the data sessions newly established within that territory will automatically
change to be made via the Chinese access points. This switching will be
implemented upon the Inmarsat system.
2. When a new data session had been established outside the territorial waters
of China, and then that session is brought into within the 12 n-miles borderline
into the territorial waters of China while still communication is established, the
AP will not change while that session is continued.
That session will not be disconnected, either.
3. In order to establish a data connection via the Chinese access point, that SIM
card would need to have a Chinese APN (Access Point Name) set up in
advance by the DP. Unless this setting is made, you will not be able to
establish a data session.
4. There is no need to change the setting or to operate the terminal depending
onto the user. It would be best if you use the terminal with the default APN
setting. This Chinese forced routing will be implemented transparently in
normal cases, and therefore there will be no impact upon your usage.
Reference) As for processing Chinese forced routing for Stratos
Switching APN will be implemented automatically by Inmarsat.
In that case, setting the Chinese APN would have to be implemented by the
DP, whereas the setting for Stratos is already made in all SIM cards.
Therefore, no setting change will be required for Stratos SIM cards. The
APN for Stratos is; “stratosfr-chi.bgan.inmarsat.com (China)”.
It is not unclear how other DPs than Stratos are corresponding to this system,
and it seems that the Chinese APN setting details are different according to
the DP.
This VAS (Value Added Service) provided by Stratos is a paid value added
service for providing the Chinese APN.
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Reference )
1. How to enter the Settings menu)
The operations for making the following settings require the user for Web MMI to
log in in administrator’s mode.
In order to login, click admin login located on the upper right side of the Web MMI
screen. The [Administrator login] popup screen will be displayed; enter “Admin”
for the User name, and “01234567” for the Password. By this, “Settings” will be
added to the menu bar.
2. Confirming whether the system in a status where communication is available
After you have turned the power on, all the lights - POWER LED, READT LED, and
STATUS 1-4 except for TX LED - will be lighted. The lighting status for STATUS
LED indicates whether there is any abnormality for the equipment.
The preconditions for READY LED to be lighted are that the antenna is in tracking
status, the GPS is activated, and Registration is completed. This means that all of
READY and STATUS LEDs need to be lighted to be able to establish
communication.
In order to confirm Registration, please follow; Log →Air interface →Registration.
If both Voice and Data are indicated as Success, that means that Registration has
completed successfully.
Setup items regarding data communication
1. Confirming the setting for OTA
OTA is the abbreviation for “Over The Air”, and it refers to the function where the
SIM contents can be re-written using wireless communication. The setting can be
made via; Settings →Basic settings →OTA.
Set this setting to “Enable”.
If it has become necessary to change the SIM, the user simply needs to make the
request to the provider; the SIM will be re-written automatically via the satellite line.
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2. Add connection: Adding Streaming IP Data
If the usage of Streaming IP Data is allowed, you can add that service onto the
system.
1) From the Settings menu, open; Network settings →WAN.
2) Click Add connection, and make the setting for Service, Application, and
Operation Password. Set the Operation Password as necessary.
If you have set the Operation Password, you will be required to enter the
registered password when connecting to or disconnecting from the network.
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3. Settings: Setting the WAN
From the Settings menu, open; Network settings →WAN, and click Settings to
open the Settings menu. Make the settings for the information provided by the
provider (connection IP, DNS Server IP, etc.) and the network disconnection
conditions, etc.
Basically select the APN which has been read from the SIM card, indicated as
“(SIM)---“. As for the IP address, even if you have obtained the Global Static IP
address, please make sure to select “Automatic”here. As for the DNS server,
select Automatic.
Setup items Notes
User account Enter the User account and Password specified by the
provider. If you enter erroneous data, you will not be able to
connect with the provider.
If you have not been specified any User Account or Password,
leave these fields blank.
Password
APN
(Access Point Name)
Select the name of the connection target provider.
When you activate the terminal, the name of the provider
will be read from the SIM card, and (SIM) will be displayed
at the head f the name; select this APN.
For example, it will be displayed as; (SIM)bgan.inmarsat.com.
You can also add/edit APNs.
Auto connection If you place a tick into “Enabled”, the terminal will automatically
connect to “Standard IP Data” when it is activated
Persistent If you place a tick into “Enabled”, the automatic re-connection
function will be activated.
Auto disconnection This is the setting for the automatic disconnection function.
IP address Set to Auto in normal cases.
DNS server
Basically select the APN
indicated as (SIM)---.
Automatic
Automatic
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[Cause]
When VOLUME level of FB-3000 is changed, it is overwritten in the flush memory. It takes one
minute to complete overwrite. When LAN cable is disconnected or the communication unit is
turned off before completion of overwrite, contents of flush memory are corrupted. In this
condition, FB-3000 memory backs to manufacturer’s default at next power on. Default of MAC
address of FB-3000 is common to all units and therefore, FELCOM500/250 does not recognize
the FB-3000s in the system properly.
[Remedy]
Update the software to 1650220-01.15 and reprogram the MAC address of FB-3000.
Down load the update software from Technet.
Number of FB3000 installed MAC Address Operation
One unit only Normal or Default Normal
More than one unit One unit only default Normal
More than one unit are
default Units having same address do no ring.
List of Latest software
Unit Program number Reference
Communication unit 1650207-02.02 FQ5-2010-012
Handset 1650217-02.02 FQ5-2010-011
Incoming Indicator 1650220-01.15
[Factory modification]
FB-3000: 000106, 000108, 000113, 000117, 000121, 000123, 000125-000129, 000131,
000132, 000135, 000136, 000146, 000148, 000150, 000151, 000153-000155,
000157, 000160, 000161, 000164, 000166, 000168, 000169, 000176, 000181,
000183, 000184, 000186-000189, 000192-000194, 000196, 000200-000203,
000205, 000207, 000208, 000212, 000216, 000219, 000224, 000228, 000235,
000240, 000243, 000247, 000249, 000250, 000253, 000255, 000258, 000262,
000266, 000270, 000290, 000292-000297, 000299, 000300, 000302-000306,
000308-000310, 000312-000315, 000346-000348, 000350-000358,
000360-000363, 000365, 000366, 000368-000375, 000377, 000378,
000380-000387, 000398, 000400, 000402-000407, 000416, 000419-000438
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[Software update procedure of Incoming Indicator FB-3000]
Procedure described here is applicable only when the software is updated from 1.04 or older
version to 01.05.
Notes
1) Files updated by software 1650220-0105 is; ROM.bin, IMAGE.bin.
2) PC OS should be Windows XP. Vista or Windows 7 cannot be used.
3) PC and Incoming Indicator is to be connected to LAN port of the communication unit.
Only one unit can be updated at a time.
4) Take a note of original MAC address written on the LAN module.
5) Take a note of Mac address by [Settings] [LAN] [IP address] [lease information]. If reset
to default, address 00-40-9D-43-35-97 is displayed.
6) Do not disconnect LAN cable during software update. Also do not turn off the
communication unit or the Flash ROM of LAN module can be defective.
7) Save the update software “Maintenance IncInd” of FB-3000 onto the PC used for updating.
Step 1 Software updating
1. Connect PC to communication unit by LAN cable.
2. Turn on the communication unit and check that FB-3000 starts up. It takes two minutes
to start up FB-3000. Press [ACK] and check that buzzer sounds and [ACK] LED lights.
3. Start up the FELCOM500 web software.
4. Change to Admin mode and check the Mac address by [Settings] [LAN] [IP address]
[lease information]. If 00-40-9D-43-35-97 is displayed, it has to be reprogrammed in Step
2.
5. Click MaintenanceIncInd.exe. icon and turn on Maintenance Incoming Indicator.
Note: Japanese characters are included in the screen text that would appear in corrupted
character.
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