GAI-Tronics 1114 User manual

Installation and User Guide
Commander VoIP Telephone
1114 model with Headset socket
IMPORTANT
THIS PRODUCT MUST BE CONFIGURED PRIOR
TO INSTALLATION
PLEASE READ THIS GUIDE FIRST
GAI-TRONICS
A Division of Hubbell Ltd

Commander 1114 VoIP
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CONTENTS
1 Safety Information .................................................................2
2 Product Description ...............................................................3
3 Features ................................................................................4
4 Installation .............................................................................5
4.1 Sequence of Events ..............................................................5
4.2 Pre-installation.......................................................................5
4.3 Dimensions............................................................................8
4.4 Preparation............................................................................8
4.5 Mounting Methods...............................................................10
4.6 Connections and Cabling ....................................................13
4.7 Option Settings, Configuration and Programming ..............18
4.8 Assembly of Telephone on to Installed Base ......................18
5 Operation.............................................................................20
5.1 Making and Receiving Calls................................................20
5.2 Last Number Redial.............................................................21
5.3 Recall Function....................................................................21
5.4 Secrecy or Mute Function ...................................................21
5.5 Headset Operation ..............................................................22
6 Maintenance........................................................................23
6.1 Procedures ..........................................................................23
6.2 Fault Finding & Field Repairs..............................................23
6.3 Possible Operating Faults ...................................................24
7 Technical Specifications......................................................24
7.1 Suitability for Use ................................................................24
7.2 Product Features.................................................................25
7.3 Headset ...............................................................................26
7.4 Physical Characteristics ......................................................26
7.5 Environmental Considerations ............................................27
7.6 Related Standards and Regulations ...................................27
7.7 Recycling Information..........................................................28
8 CE Declaration ....................................................................29
9 Licensing Notices ................................................................29

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1 Safety Information
▲
IMPORTANT:
ALL POSSIBLE MEASURES MUST BE TAKEN TO ENSURE
WATER, FLUID OR DUST DOES NOT CONTAMINATE THE
INTERNAL COMPONENTS OF THIS TELEPHONE WHILST
UNPACKING, PREPARING OR INSTALLING IT, OR BY
NEGLIGENCE.
FAILURE TO OBSERVE THIS PRECAUTION WILL INVALIDATE
YOUR WARRANTY
▲
Please read these instructions thoroughly before starting
installation. These products must be installed by competent
personnel familiar with electrical and network installations.
▲
This product can contain hazardous voltages (if connected to
the isolated output contacts. If in doubt always isolate power
supplies to the unit before opening the case.
▲
This product must be configured prior to installation. See
section 4.2.1 for details
▲
Some versions of this product are supplied with long handset
or headset cables, which could present a trip hazard. Therefore
care must be taken when using the handset/headset at extended
distances, so that personnel or equipment in the vicinity are not
impeded, trapped or entangled by the cord. Also, care must be
taken to stow these long cord handset/headsets so they do not pose
an entanglement or tripping hazard.
▲
Noise level hazard.
The telephone ringer can develop a sound
level in excess of 90dBA @ 1 metre. Therefore, it is the installer’s
responsibility to take the necessary measure to comply with the
European directive 2003/10/EC regarding the exposure of workers
to the risks arising from physical agents (noise).

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2 Product Description
Commander 1114 VoIP Telephone at a glance
Rear case
Front case
Ringer
Handset
Keypad
Main PCB
User
terminals
Gland
entries

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3 Features
This manual describes the Commander 1114 voice over internet
protocol (VoIP) telephone. Commander 1114 is a rugged telephone
built to withstand arduous use and environmental extremes. Features
include:
•Glass filled polyester body - rugged and corrosion free.
•Weather resistant up to IP66
•Rugged handset with curly cord or armoured stainless steel cord.
•Hearing aid compatible inductive coupling as standard
•Headset option available.
•Integral 90dBA ringer with volume adjustment.
•Programmable, volt-free contact output
•Available in various button configurations including zero button
(hotdial) versions
•One touch dial memories (1, 3, 6 and 18 button versions only)
•SIP compatible (RFC3261)
•Automatic outgoing call diversion (memory list)
•Real-time alarm reporting via email or Syslog
•Power over Ethernet 802.3af compatible (spare pair only)
•Configurable via web page or download

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4 Installation
Please read all these instructions thoroughly before starting installation.
THESE UNITS MUST BE CONFIGURED
BEFORE THEY ARE INSTALLED.
All GAI-Tronics VoIP telephones have identical settings as factory
defaults, so each one must be individually configured to give it a
unique identity on the network. This may be difficult to do after the
units are installed.
4.1 Sequence of Events
In order to ensure the installation is as trouble free as possible, please follow
the recommended sequence of events described in detail in the sections
below. In summary this sequence is:
•Pre installation – preparations to make before installation, including
initial configuration.
•Mounting – physically fixing the unit in pace
•Connection – attach cables
•Testing – ensure it functions as expected
•Put into service – finalise the installation
4.2 Pre-installation
Please ensure that each unit is configured prior to installation, and that the
requirements listed below are taken into consideration before installation
begins:
4.2.1 Initial Configuration
As factory default, each Commander 1114 has the following
settings:
•Static IP address 192.168.1.2
•Log in user name: user
•Log in password: password
As an absolute minimum, you will need to either assign a unique
static IP address to each unit or set it to DHCP.
IMPORTANT: After changing the IP address of the telephone
you will need to browse to the new IP address to access the
configuration, instead of the default 192.168.1.2.
IMPORTANT: If DHCP is enabled, ensure that there is a suitable
DHCP server available on the network and that you have a

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means by which to discover the IP address of the telephone
allocated by the DHCP server. There is no other way to access
a DHCP enabled VoIP telephone over the network without being
able to find the IP address allocated by the DHCP server.
If using DHCP please note that each unit already has a unique host
name (factory set to the unit's serial number).
To make these changes, log in to the phone's web pages using
the details above.
You will need to power the unit (using DC power or PoE) and to
connect it to a network. See section 4.6.2.
You will also need the Configuration guide, available from:
www.gai-tronics.org/support/voip-support/
Note there is also a link to this support page on the phone's home
page. The configuration guide explains all the configuration settings
in detail.
IMPORTANT WARNING
Please ensure when changing the IP address, user name or
password, that the new details are recorded and securely kept.
If these details are lost it will not be possible to access the
unit's configuration web pages. If this occurs the unit will need
to be returned to factory for reset.
4.2.2 Requirements before installation
Before installing the unit, please ensure that the following are
available:
•Pre configuration. It is essential that each phone is pre-
configured before installation, see section 4.2.1 above.
•Power. Ensure that there is a suitable means of providing
power to the phone, either a DC supply or PoE. See section .
•Ethernet. The phone must be connected to a 10/100BaseT
Ethernet network via CAT5 STP cable, no further than 95m
from the network switch. See section for connections
•Earth. The unit must be connected to the equipotential
bonding system for the whole area in which the intrinsically safe
equipment is being used. See section 4.6.3 for details.
•Glands. Glands are not supplied. All glands and cables should
comply with IP54 or better. Note that the environmental rating

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of the telephone will not exceed that of the glands, i.e. in order
to maintain an IP66 rating, glands must also meet IP66.
4.2.3 Cable entries
Commander 1114 has 2 M20 cable entry gland positions, but
potentially 4 different connections could be made to it:
•Ethernet (always)
•Earth (always)
•Power (if not PoE)
•External relay signal (if required)
Before installing, give consideration to the options available and
review the alternative connection schemes in section 4.6.5 to ensure
that the required connections can be made using the available
glands. For example Power over Ethernet (PoE) is the
recommended method of providing power, to avoid the need for a
separate power cable.
If a high voltage is connected to the relay contacts (for example to
activate a mains-powered beacon) then that cable must be
segregated from all other cables and routed though its own gland.
Upon installation care should be taken to ensure that incoming
cables are cleanly routed with a view to maintaining segregation
from the telephone's internal wiring (i.e. handset, hookswitch, ringer
and headset if fitted).

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4.3 Dimensions
Four 7mm-clearance holes in the Rear Casing (outside the environmental
seal) allow it to be screwed or bolted to a wall, or to a pole-side mounting kit
(part no 100-02-0208-001).
The holes are arranged in a rectangle, as follows -
•Horizontal separation between centres: 145.0mm
•Vertical separation between centres: 270.0mm. The lower pair are about
10mm up from the bottom edge of the unit.
Handset cord lengths:
Standard curled cord: 320mm extending to 1m.
Standard stainless steel cord: 755mm
Other cord lengths are available as special options: contact GAI-Tronics for
details.
4.4 Preparation

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ALL POSSIBLE MEASURES MUST BE TAKEN TO ENSURE
WATER, FLUID OR DUST DOES NOT CONTAMINATE THE
INTERNAL COMPONENTS OF THE TELEPHONE WHILST
UNPACKING, PREPARING AND INSTALLING IT IN INCLEMENT
WEATHER CONDITIONS OR BY NEGLIGENCE.
FAILURE TO TAKE THIS PRECAUTION WILL INVALIDATE YOUR
WARRANTY
The telephone body must NOT be opened, nor glands removed or
cables disconnected unless all supplies to the telephone, including
network cables, power cables and external devices have been first
isolated elsewhere.
If only one gland entry is used, the sealing plug fitted to the second
gland position should be left in place.
1. Place the telephone on its base on a firm horizontal surface.
2. Using a 5mm Allen key, release the Front Casing from the Rear
Casing. The screws are captive in the Front Casing.
3. Noting the positions, disconnect the keypad cable at the keypad.
See diagram in section 4.8
4. Disconnect the ringer cable from header HD1 in the rear section, see
diagram in section 4.8
5. Take care when removing the Front Casing from the Rear Casing
and storing the Front Casing not to damage the internal electronics,
specifically the headset switch terminals or connector PCB if fitted.
6. Remove the RED blanking plug from the cable entry hole leaving the
BLACK blanking plug in situ.
7. Select the appropriate size gland for the cable used.
8. Take care when inserting the selected gland into the threaded cable
entry hole. Follow the gland manufacturer's instructions particularly
with respect to sealing, installation and earthing.
9. After the glands have been fitted select the required mounting
method and follow the appropriate instructions below.