GAI-Tronics Clean Phone 295-702W User manual

Pub. 42004-470G
G A I - T R O N I C S ®
A H U B B E L L C O M P A N Y
Clean Phone® VoIP Telephones
TA B L E O F CO N T E N T S
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice.....................................................................................................................1
Product Overview............................................................................................................................1
Models......................................................................................................................................................2
System Requirements and Limitations.................................................................................................2
Tips for VoIP Subscribers......................................................................................................................2
Features and Functions ..........................................................................................................................3
Operation ........................................................................................................................................3
Placing an Autodial Call.........................................................................................................................3
Placing a General Telephone Call .........................................................................................................3
Receiving a Call.......................................................................................................................................3
Multicast Broadcasting...........................................................................................................................4
Monitoring and Reporting.....................................................................................................................4
Installation ......................................................................................................................................4
General Information...............................................................................................................................4
Safety Guidelines.....................................................................................................................................5
Station Placement....................................................................................................................................5
Model 295-702F.......................................................................................................................................5
Model 295-702W.....................................................................................................................................8
Field Wiring.............................................................................................................................................9
Power ..................................................................................................................................................10
Network...............................................................................................................................................10
I/O.......................................................................................................................................................10
Recommended Cabling.......................................................................................................................11
Status Indication...................................................................................................................................11
Power ..................................................................................................................................................11
Heartbeat.............................................................................................................................................11
EACT..................................................................................................................................................11
Programming ................................................................................................................................11
VoIP PCBA Setup.................................................................................................................................12
VoIP PCBA Initial Network Configuration .......................................................................................12
VoIP Telephone Input Contacts..........................................................................................................12
VoIP Telephone Output Contacts .......................................................................................................12

Table of Contents Pub. 42004-470G
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Maintenance..................................................................................................................................13
General Information.............................................................................................................................13
Service....................................................................................................................................................13
Troubleshooting....................................................................................................................................13
Replacement Parts and Accessories....................................................................................................14
Specifications ................................................................................................................................14
Power......................................................................................................................................................14
Networking............................................................................................................................................14
Inputs .....................................................................................................................................................14
Outputs ..................................................................................................................................................14
Indicators...............................................................................................................................................14
Mechanical.............................................................................................................................................14
Model 295-702F Clean Phone®............................................................................................................15
Model 295-702W Clean Phone®...........................................................................................................15
Chemical Resistance .............................................................................................................................15
Approvals.......................................................................................................................................15

Pub. 42004-470G
GAI-TRONICS®
A HUBBELL COMPANY
Clean Phone®VoIP Telephones
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374  800-492-1212  Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third
party.
Product Overview
The GAI-Tronics Model 295-702F Flush-Mount and Model 295-702W Wall-Mount Clean Phone® VoIP
(Voice over Internet Protocol) Telephones are designed for the exacting requirements of clean rooms.
They are constructed of stainless steel and have a completely smooth polyester front panel that will not
trap particulate matter. Calls are made by pressing one of the three auto-dial buttons or by using the fully
functional keypad. The oversized, clearly labeled buttons allow for easy operation with gloved hands.
The Clean Phone® VoIP telephones are designed for connection to a 10/100 BaseT Ethernet network. The
telephones operate from PoE (Power-over-Ethernet) or an external power source. The VoIP telephones
provide direct point-to-point communication between personnel throughout the facility over an existing
LAN.
Figure 1. Model 295-702F
Figure 2. Model 295-702W

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Models
The following Clean Phone®VoIP telephones are detailed in this manual:
Table 1. Model Chart
Model
Description
295-702W
Surface-Mount VoIP Telephone with stainless steel front panel and polyester overlay,
three autodial buttons, hookswitch push button, off-hook indicator, keypad, and
stainless-steel surface-mount enclosure.
295-702F
Flush-Mount VoIP Telephone with stainless steel front panel and polyester overlay,
three autodial buttons, hookswitch push button, off-hook indicator, keypad, and
stainless-steel mounting bracket.
System Requirements and Limitations
VoIP telephones require PoE (Power-over-Ethernet) or a local 24–48 V dc power source for operation.
Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a LAN.
However, a 10/100 BaseT Ethernet network with SIP (Session Initiation Protocol) server is required for
systems containing three or more VoIP telephones. Conferences are limited by the customer’s LAN
media capabilities and the services available at each telephone.
Each telephone can also receive multicast broadcasts. Multicast allows a single audio stream to be sent to
multiple end points simultaneously, achieving multi-point paging, or public address functionality over IP.
Multicast requires the use of a SIP server that specifically supports multicast functionality and each
telephone must be configured (enabled) to receive multicast packets.
Tips for VoIP Subscribers
Recommended actions for VoIP subscribers:
•Provide an accurate physical address to the interconnected VoIP service provider for dispatch of
emergency services to the location.
•Know the VoIP service provider’s procedures for updating the address. Promptly update address
information in the event of a change.
•Have a clear understanding of all limitations of the 911 service.
•VoIP service may not work when the power is out, or the Internet connection is down. Consider
installing a backup power supply, maintaining a traditional telephone line, or having a wireless
telephone as a backup.
•See http://www.fcc.gov/cgb/consumerfacts/voip.html for questions about interconnected VoIP and
911 or about VoIP in general.

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Features and Functions
The Clean Phone® VoIP telephones include the following features:
• SIP compatible (RFC3261)
• automatic call diversion (memory list)
• real-time alarm reporting via email, syslog, or TMA software
• configurable via web page, serial link, or download
• four auxiliary inputs
• two voltage-free contact outputs
• multicast capability, up to eight addresses
Operation
Placing an Autodial Call
To place an autodial call:
Press the desired autodial push button to place an
immediate call to a preprogrammed number.
The hookswitch indicator illuminates when
the call is connected.
The call is terminated by:
• pressing the ON/OFF push button
• the receiving caller hangs up
• the call duration timeout is exceeded
• SIP server disconnects the call
Placing a General Telephone
Call
To place a general telephone call:
1. Press the ON/OFF push button.
2. Wait for the dial tone.
3. Use the keypad to dial the desired number.
The hookswitch indicator illuminates when the call is connected.
4. The call is terminated by:
• pressing the ON/OFF push button
• the receiving caller hangs up
• the call duration timeout is exceeded
• SIP server disconnects the call
Receiving a Call
Clean Phone® VoIP telephones automatically go off-hook (auto-answer) when called.
Figure 3. Front Panel

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Multicast Broadcasting
The SIP server sends a paging request to a specific multicast IP address and expects multiple telephones
to accept and play the subsequent audio when making a multicast call. GAI-Tronics VoIP telephones can
be programmed for up to eight multicast addresses to permit the receipt of multicast broadcasts from
different sources or to enable zoning of broadcasts. Each multicast address can be assigned a priority (via
programming) to define audio source priority. A telephone with multicast enabled can still make and
receive normal calls (peer-to-peer or SIP server). Normal calls can be assigned a priority level, defining
whether calls can override multicasts or vice versa.
Monitoring and Reporting
Each telephone can recognize and generate several hardware and configuration fault condition alarms.
These alarms can be signaled to a remote site using three methods:
•syslog output over TCP
•SMTP mail message
•TMA (Telephone Management Application) software (purchased separately)
Available alarms:
•handset integrity loop (if applicable)
•configuration error
•cold reset (power cycle)
•warm reset (internal command)
•keypad error (if applicable)
•key-hook (off hook status, if applicable)
•register fail
•audio path test (speaker/microphone test)
Installation
General Information
WARNING
—This product can contain hazardous voltages. Always remove power to this
station and any associated equipment before beginning any installation.
CAUTION
—Do not install this equipment in areas other than those indicated on the approval
standards listing in the Approvals section of this manual. Such installation may
cause a safety hazard and consequent injury or property damage.
Install equipment without modification and according to all applicable local and national electrical codes.
Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1), and local
codes for specific requirements regarding your installation. Class 2 circuit wiring must be performed in
accordance with NEC 725.55.

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Safety Guidelines
Adhere to the following guidelines to ensure the safety of all personnel when installing any GAI-Tronics
equipment:
• Do not install wiring during a lightning storm.
• Electrostatic Discharge (ESD) Protection: The VoIP telephone may have an earth ground terminal
provision. If so, it must be connected to ground in accordance with all local safety regulations and
the National Electrical Code (NEC). Grounding must be ensured for safe and stable communications.
Do not use long and coiled ground wires. Trim ground wires to the required length. Use a star
configuration whenever possible. Please note that proper grounding does not eliminate the need for
lightning protection for the telephone or the telephone system. A Cat5 data line lightning surge
protector is recommended for telephones subject to any electrostatic discharge (e.g. lightning).
• Do not install jacks in wet locations unless the jack is specifically designed for wet locations.
Station Placement
Volume settings and station placement must be taken into consideration to prevent feedback problems in
the system. To reduce unpleasant feedback problems:
• point the telephone away from other telephones located nearby
• reduce the volume level
Avoid feedback problems by installing each Clean Phone® VoIP telephone in a separate room and wall.
Model 295-702F
The mounting and wiring instructions are as follows:
1. Remove the front panel from the back bracket.
2. Mark the wall using the cut-out dimensions as a guide (see Figure 6).
3. Make the required cuts to create the opening for the back box.
4. If using Power-over-Ethernet, with no optional inputs or outputs:
place the bushing around the Ethernet cable so that it is located
approximately 5 inches from the end of the cable. Snap the
bushing closed and insert into the double D hole in the bottom of
the back bracket. See Figure 4 and Figure 7).
5. If using local power or optional inputs or outputs: route the
cables through the D hole in the bottom of the back bracket (see
Figure 7).
6. Place the back bracket in the wall. Locate the mounting holes
(see Figure 7).
7. Drill holes in the lower right and upper left corners and secure the
bracket with screws.
8. Drill the remaining holes and secure the bracket with the remaining screws.
9. Plug in the Ethernet cable and connect all other optional cables (see the Field Wiring section).
10. Perform the initial programming of the telephone (see the Programming section).
11. Take the front panel of the VoIP Clean Phone® and align it with four slots in the back bracket.
12. Press the panel in firmly and then push downward to seat the panel in the slots.
Figure 4. Bushing

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NOTE: The Model 295-702F is designed for general wipe down cleaning and to prevent collection
(internally and externally) of particulate matter. Additional protection against moisture can be
attained by sealing between the outer edge of the telephone panel to the mounting surface with
silicone or RTV. Any sealing substance used must be verified to be compatible with cleaning
solutions used.
Figure 5. Inside Front Panel

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Figure 6. Wall Cut-out Dimensions for Model 295-702F
Figure 7. Back Box for Model 295-702F

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Model 295-702W
The mounting and wiring instructions are as follows:
1. Remove the front panel from the back box.
2. If using Power-over-Ethernet, with no optional inputs or outputs: place the bushing around the
Ethernet cable so that it is located approximately 5 inches from the end of the cable. Snap the
bushing closed and insert it into the double D hole in the back box (see Figure 4 and Figure 8).
3. If using local power or optional inputs or outputs: route the cables through the D hole in the bottom
of the back box (see Figure 4 and Figure 8).
4. Position the back-box so that it is level on the wall in the desired location.
5. Use the back box as a template to drill the lower right and upper left corners holes and secure the
back box with screws.
6. Drill the remaining holes and completely secure the box with the remaining screws.
7. Plug in the Ethernet cable and connect all other optional cables (see the Field Wiring section).
8. Perform the initial programming of the telephone (see the Programming section).
9. Align the front panel of the Clean Phone® with the four slots in the back box.
10. Press the panel in firmly and push it downward to seat it in the slots.
NOTE: The Model 295-702W VoIP Telephone is designed for general wipe down cleaning and to prevent
collection (internally and externally) of particulate matter.
Figure 8. Mounting the Model 295-702W