Geemarc SCREENPHONE User manual

SCREENPHONE
USER GUIDE

CONTENTS 1
INTRODUCTION 3
Unpacking the Telephone 4
DESCRIPTION 5
General Description 5
INSTALLATION 12
Connection/Setting Up 12
WallMounting 14
Desktop 14
SETTINGS 15
Ringer and Alert Setting 15
LCD Screen Settings 15
Amplify 16
MainText Font Size Adjustment 17
Message Waiting 18
USING THE TELEPHONE 19
MakingaCall 20
Receiving a Call 23
TextOnlyCalls 26
Alernative Dialling 30
Call Time Counter 30
Last Number Redial 30
MuteFunction 31
R, * and Hash Keys 31
Emergency Button 32
Receive Volume and Tone Adjustment 33
Standby Mode 35
ANSWERPHONE 36
Turning on the Answerphone 36
Viewing Answerphone Messages 37
Saving Answerphone Messages 38
Deleting Answerphone Messages 40
CALLER DISPLAY 42
Viewing the Call Log 44
Saving a Call Log Record 45
Deleting a Call Log Record 47
Dialling a Number from a Call Log Record 49
Store a Number from a Call Log Record 51
PHONEBOOK 55
Create a Quick Dial Entry 55
Create a Phonebook Entry 58
Edit a Quick Dial or Phonebook Entry 60
Delete a Quick Dial or Phonebook Entry 61
Dial a Quick Dial or Phonebook Entry 62
FACTORYDEFAULT 63
Restore to Factory Default 63
OPTIONAL ACCESSORIES 64
HeadsetOption 64
Keyboard 64
TROUBLESHOOTING 65
SAFETY INFORMATION 66
GUARANTEE 67
RECYCLING DIRECTIVES 69
WALL MOUNTING TEMPLATE 70
CONTENTS CONTENTS
1 2

Congratulations on purchasing your Geemarc SCREENPHONE
telephone. This telephone allows people with hearing difficulties to
communicate with other people via the telephone network with the
assistance of an RNID TYPETALK operator. The telephone enables you
to call people who have either a text or standard telephone.
The telephone functions as a standard telephone with features such as a
phone book and caller display* together with extra features such as
receive amplification and tone adjustment to meet a range of hearing
requirements.
It is important that you read the instructions below in order to use your
Geemarc telephone to its full potential. Keep this user guide in a safe
place for future reference.
This guide explains how to use the following telephone:
SCREENPHONE
*To use the caller display facility, you must subscribe to your network provider’s caller display
service.
Unpacking the Telephone
When unpacking the telephone, you should find the following in the box:
•1 SCREENPHONE unit
•1 SCREENPHONE handset
•1 handset curly cord
•1
Telephone line cord
•1 Mains power adaptor
•1 User Guide
•1 Quick Guide
For product support and help visit our website at www.geemarc.com
Telephone [phone]
Or fax [phone]
INTRODUCTION INTRODUCTION
3 44

General Description
Front Description
Left Side Description
DESCRIPTION DESCRIPTION
6
Volume Adjustment
for Incoming Calls
Additional
Amplify Key
Phonebook
New Message
Indicator
Time Break
Recall Mute Quick Dial for Typetalk Service
Screen Navigation
Keys
Mode Key
Voice/Text
Flashing
Incoming Call
Indicator (strobe
light)
Tone
Adjustment for
Incoming Calls
Emergency Key
Last Number
Redial
Answer Phone
Handset cord
Handset clip for wall
mounting S
p
eaker
Handset cord
socket
Numerical
Keypad
LCD Display
New Call Indicator
5

Right Side Description
Base Description
Rear Description
* Classified TNV-3 according to EN60950 standard
** Classified “hazardous voltage” according to EN60950 standard
DESCRIPTION
Validation Key
8
Ringer Level
Adjustment Screen Contrast Adjustment Voice Announcement Switch
Screen
Tilt
Message
Waiting
Setting
Battery Compartment
Cover
Wall Mounting Holes
DESCRIPTION
Keyboard
Socket Headset Socket Strobe Switch Amplify Switch Mains Adaptor Socket** Line Cord Socket*
7
DC 9V

LCD Screen Display
The LCD screen is divided into three areas, please see illustration below:
The main area is for displaying text when the telephone is being used in
text mode. It is also used for displaying the following:
•number being dialled
•call log
•menu system
•phone book
•answer phone typed messages
The comment area displays help text to guide you through all operations
you may need to perform.
The icon area displays the various system icons.
Please be aware, the comment area font sizes and icon sizes are fixed.
However, the main area font size is fully adjustable. Please refer to Main
Text Font Size Adjustment in the SETTINGS chapter.
Screen Navigation
The buttons on the righthand side of the phone are used to
navigate through screen menus.
The Sand Tkeys are used to scroll through the menu.
S: move backward through the menu
T: move forward through the menu
The SELECTkey is used to confirm an action or select
a menu item.
The Ckey is used to cancel an action/entry.
If you press Cfrom any menu (except whilst in number
input mode), the telephone returns to the previous screen.
If you press and hold Cfor 2 seconds from any menu (except whilst in
number input mode), the telephone returns to standby mode.
The telephone will automatically return to standby mode from any menu if
no button is pressed for 30 seconds.
NOTE:
The SCREENPHONE menu system cannot be accessed during a voice or
text call
Connecting
Press V/T to talk
TEXT 
Hello it’s Tom, who is this
speaking? GA
OK, I will bring the books and
I will see you tomorrow
lunchtime at the restaurant.
GA
Main Area
Icon Area
Comment
A
rea
DESCRIPTION DESCRIPTION
9 10

Icons on your screen display
All the icons below are displayed in the ‘Icon Area’ (bottom right hand
corner) on the screen.
TEXT
This shows that the the telephone is in text mode
VOICE
This shows that the the telephone is in voice mode
Note: The phone can only be in one mode at any time.
Mute is activated

One or more voice messages have been received (relayed to text).
When the telephone is operating under battery power, the full icon is
shown if the battery is full. If the battery is starting to run down, only the
outline and the lower square is shown. It will be soon be time to install
some new batteries
When the telephone is operating under AC power and the batteries are flat
or not installed, only the outline of the battery is shown flashing. It is time
to install some new batteries.
Connecting/Setting Up
Connect the handset cord. Insert one end of the cord into the handset, the
other into the telephone base – left side.
Open the battery compartment.
Insert 4 good quality alkaline batteries (AA size, 1.5V type, not supplied)
into the battery compartment located on the base of the telephone.
Replace the battery cover.
Note: Do not use rechargeable batteries. Do not put batteries into the
household rubbish, pay attention to battery regulations regarding battery
disposal.
Insert the line cord into the socket located at the rear of telephone
.
then connect the plug at the the other end of the cable
into the wall socket
DESCRIPTION INSTALLATION
1012
11

Insert the mains adaptor into the socket located at the rear of the
telephone
then plug the other end of the cable into a 13 amp wall socket.
Please choose a socket which is easily accessible and near to your
telephone socket. This means you can unplug the mains power quickly in
case of a problem.
NOTE:
Fit 4 x AA sized batteries in order to save and use stored numbers in case
of power failure. The telephone will retain all functions when operating
solely under battery power except:
The LCD backlight will be disabled
The flash strobe will be disabled
Without mains and batteries the telephone will not operate.
It is advisable to use mains power with the batteries inserted as a
means of backup in case of power failure.
Wall Mounting
Make 2 holes in the wall, 80mm apart (use the wall mount template, on
page 70, as a guide). Insert the wall plugs and the wall mounting screws.
The screws should protrude from the wall by 6-7mm.
Place the telephone onto the screw-heads and slide down to secure.
Handset clip
To ensure that the handset stays firmly in position when the telephone is
mounted, slide out the clip, turn it around and slide it back into the wall
mounting position.
Desktop
The telephone has rubber pads on the base; therefore the telephone can
be placed directly onto a desktop or work surface.
INSTALLATION INSTALLATION
14
13
DC 9V

Ringer and Alert Settings
Ringer Volume
A switch located on right side allows the ringer to be switched OFF, LOW
or HIGH.
Your telephone is pre-set with the ringer switched to HIGH.
OFF HIGH
LOW
Strobe
A switch located at the rear allows the flash strobe to be switched ON or
OFF.
Your telephone is pre-set with the strobe switched to ON.
When switched ON, the bright strobe light flashes when you receive a
telephone call.
LCD Screen Contrast
A switch located on right side allows the screen contrast to be altered.
This will alter the contrast between the text on screen against the
backlighting. There are three levels of contrast for selection.
LOW HIGH
MEDIUM
Amplify
A switch located at the rear allows the amplification facility to be switched
ON or OFF.
Your telephone is pre-set with the Amplify swith at the OFF Postion.
Amplify Switch at ON Position
The additional amplification and tone controls are automatically activated
each time you use the telephone. The LED light next to the amplify button
will be lit. You can still turn the amplify feature off at any time, simply
press the amplify button on the front of the telephone.
Amplify Switch at OFF Position
The additional amplification and tone controls are off by default each time
you use the telephone. The LED light next to the amplify button will not be
lit. You can still turn the amplify function on at any time, simply press the
amplify button on the front of the telephone.
Your telephone is pre-set with amplification switched to OFF and handset
volume to Minimum. See Volume and Tone section in the Using the
Telephone chapter for more detail.
Voice Announcement
A switch located on the right side of the telephone allows the voice
announcement to be switched ON or OFF. The message is a pre-set
factory message; you are not able to change it.
When this function is “ON” the phone will inform people who are calling on
a standard voice telephone, without the 18002 prefix, that you are using
Voice Carry Over or a textphone. It will instruct them to call again using
the prefix 18002. The message is as follows “ Please dial 18002 before
number”.
If you are new to using Voice Carry Over or Typetalk, and will not be using
this telephone as a standard telephone, it is recommended that this
function is turned “ON”. If you are confident that anyone who calls you will
remember the 18002 prefix then this can be turned ‘OFF’.
SETTINGS SETTINGS
1615

Main text font size adjustment
You can adjust the font size while the telephone is in standby mode .
ACTIONS ON SCREEN DISPLAY
Press Select or Sor T01 New Messages
02 New Calls
Use Sand Tto scroll through the
menu to select ‘Font size’ Messages
>Font size
Phonebook
Press Select
Use Sand Tto select size of text
Skey –increases the main area font size
by 1mm each time it is pressed.
Tkey - decreases the main area font size
by 1mm each time it is pressed
The font size range is 5 – 12 mm.
Press Select to confirm
Press and hold Cor do not touch the keypad
for 30 seconds to return to standby
Message Waiting
A switch located on the base allows the telephone to be switched between
different networks to receive message waiting signals.
Position 1 and 2 are used with new services provided on hotel networks.
1 – The new call light will light when a new call is received.
2 – When you receive a message, the message-waiting indicator is lit to
inform you that you have a message (e.g. from the hotel switchboard)
3 – This is used when using BT or another network messaging service.
When you receive a message, the message-waiting indicator is lit to
inform you that you have a message
Note: Most users will only ever require Position 3
SETTINGS SETTINGS
1817

This telephone can operate in two modes:
•Text mode – the telephone can be used to send* and receive
typed messages
•Voice mode - the telephone functions as a standard voice
telephone allowing you to make voice calls to other voice
telephone users
Using a combination of these modes together with the help of a Typetalk
operator, this telephone enables you to have two-way communication with
a mixture of text and voice.
Voice mode allows you to speak to the other caller, whilst text mode allows
you to read their response on the screen. The typetalk operator will type
what the other caller is saying to you (see summary diagram below).
Switching between modes is controlled by the V/T key. It acts as
a toggle between voice mode and text mode.
In the icon area of the screen it will state the current mode i.e. VOICE or
TEXT. This will help to remind you which mode the telephone is currently
working under.
* Requires optional keyboard
Making a Call
Standard Voice Call
Pre-dial the Number, the number will appear on the screen
Pick up the handset, the number will be dialled automatically
To end the call simply replace the handset in the cradle
Combination of Voice and Text call
A Textphone user simply dials 18001 followed by the full telephone
number of the person they wish to call. Once the call is answered by a
hearing person, a Typetalk Operator will join the line to relay the call. The
text user can type* or speak their conversation to the hearing person, the
hearing person will speak their part of the conversation and the Typetalk
Operator will type exactly what is being said. Please follow the
instructions below to make a combination of voice and text call.
V
/
T
SCREENPHONE
User Typetalk
Operator Caller X
Voice call from
SCREENPHONE user carried
directly over to Caller X
Voice speech of Caller X
translated into text by operator
Typed message read
on screen
USING THE TELEPHONE USING THE TELEPHONE
USING THE TELEPHONE
19 20

ACTIONS ON SCREEN DISPLAY
Pre-dial the number, with the handset in the
cradle.
You must use the prefix 18001 if you
require the Typetalk operator. This can be
entered using one of the following methods:
manually using the keypad
pressing the “18001” button on the
telephone base.
Pulling a number from the phonebook
with 18001 already added.
The telephone number must include full
area code.
Lift the handset
The telephone automatically switches to
Text mode as 18001 has been dialled.
You will receive the following messages in
the main area:
TXD Ringing
TXD Ringing
TXD Connecting
Typetalk Operator
TXD operator
Connected, please
wait
If someone answers and the Typetalk
operator has established connection with
Caller X.You will receive the following
messages in the main area:
Note: GA = Go Ahead
Call Connected.
GA
A Press V/T key once you have received GA
on screen
BTelephone is now in Voice mode.
You can speak directly to Caller X using the
handset. At the end of the piece of
conversation say GA, this tells the Typetalk
operator that you have finished and that it
is Caller X’s turn to reply
CPress V/T Mode key to return to TEXT in
order to receive a reply from Caller
Repeat steps A, B, C each time you wish to
speak
At the end of the conversation, the
Operator sends the following message to
you:
SK = Stop Keying
SK
You can now end the call by replacing the
handset
Note: If you make an incorrect entry while pre-dialling the telephone
number, press Cto clear the last digit and then enter the correct number
USING THE TELEPHONE
22
USING THE TELEPHONE
21

Receiving a Call
Standard Voice Call
When an incoming call is received the telephone rings and the strobe light
will flash (if set to flash). If the caller can be identified (due to subscription
to a Caller Display service), the caller’s telephone number will be
displayed.
Lift the handset and speak
To end the call simply replace the handset in the cradle
Combination of Voice and Text call
If a hearing person wishes to call a ScreenPhone user they would dial
18002 followed by the full telephone number. Once the call is answered by
a Textphone, a Typetalk Operator will join the line to relay the call.
Please follow the instructions below to receive a combination of voice and
text call.
Note: For further information re using Typetalk services for hearing users,
Contact Typetalk Customer Services:
text: 18001 0800 500 888
voice: 0800 7 311 888
web: www.typetalk.org
ACTIONS ON SCREEN DISPLAY
Caller X dials the SCREENPHONE User
telephone number. This number must be
prefixed with 18002.
The telephone number must include full
area code
The 18002 prefix calls the Typetalk
operator
The SCREENPHONE telephone rings
The SCREENPHONE User picks up
handset
Press V/T key to enter TEXT mode
SCREENPHONE user receives the
following messages in the main area:
TXD Connecting
Typetalk
TXD Operator
Connected, please
wait
TXD Call
Connected GA
APress V/T key Once you have received GA
BTelephone is now in VOICE mode.
The SCREENPHONE User can speak
directly to Caller X using the handset
CPress V/T key Once you have given GA
24242423
USING THE TELEPHONE
NOTE:
The SCREENPHONE is not capable of determining the difference
between an incoming standard call and a Text call. Therefore the
telephone cannot indicate if it is a voice or text call on the screen, with
the ringer or the strobe. This is because the telephone network masks
all text calls and voice calls to look the same to eliminate any possible
discrimination.
USING THE TELEPHONE

D Telephone is now in TEXT mode
SCREENPHONE User awaits response.
This will appear in the form of a typed
message on the screen
Follow steps A, B, C, D each time you wish
to speak
At the end of the conversation, the
Operator sends the following
Message to the SCREENPHONE User:
SK = Stop Keying
SK
SCREENPHONE User can now end the
call by replacing the handset
Note: When switching from “voice” mode to “text” mode there may be a
delay before the operator starts typing. You should avoid returning to
voice mode again before the operator says “GA” (go ahead) – this
indicates that the person you are calling has stopped talking.
Text Only Calls
You can also use this telephone to send typed messages (as well as
receive them) via the Typetalk operator with an optional Geemarc
keyboard.
This plugs into the keyboard socket at the rear of the telephone.
Making a Text Only Call
ACTIONS ON SCREEN DISPLAY
Pre-dial the number, with the handset in the
cradle.
You must use the prefix 18001 if you
require the Typetalk operator. This can be
entered using one of the following methods:
manually using the keypad
pressing the “18001” button on the
telephone base.
Pulling a number from the phonebook
with 18001 already added.
The telephone number must include full
area code.
Lift the handset
The telephone automatically switches to
Text mode as 18001 has been dialled.
You will receive the following messages in
the main area:
TXD Ringing
TXD Ringing
TXD Connecting
Typetalk Operator
TXD operator
Connected, please
wait
25 26
USING THE TELEPHONE
USING THE TELEPHONE

The Typetalk operator has established
connection with Caller X.You will receive
the following messages in the main area:
Note: GA = Go Ahead
Call Connected.
GA
A SCREENPHONE User can type text to the
Operator once you have received GA
The Operator will relay the text to speech
for Caller X.
B SCREENPHONE User awaits response.
This will appear in the form of a typed
message on the screen
Repeat steps A, B, each time you wish to
communicate
At the end of the conversation, the
Operator sends the following message to
you:
SK = Stop Keying
SK
You can now end the call by replacing the
handset
Receiving a Text Only Call
ACTIONS ON SCREEN DISPLAY
Caller X dials the SCREENPHONE User
telephone number. This number must be
prefixed with 18002.
The telephone number must include full
area code
The 18002 prefix calls the Typetalk
operator
The SCREENPHONE telephone rings
The SCREENPHONE User picks up
handset
Press V/T Mode key to enter TEXT mode
SCREENPHONE user receives the
following
messages in the main area:
TXD Connecting
Typetalk
TXD Operator
Connected, please
wait
TXD Call
Connected GA
ASCREENPHONE User can type text to the
Operator
Once you have typed GA the Operator
will translate the text to speech for Caller X
BSCREENPHONE User awaits response.
This will appear in the form of a typed
message on the screen
Follow steps A, B, each time you wish to
27
USING THE TELEPHONE USING THE TELEPHONE
28

communicate
At the end of the conversation, the
Operator sends the following
Message to the SCREENPHONE User:
SK = Stop Keying
SK
Press V/T key
SCREENPHONE User can now end the
call by replacing the handset
Alternative dialling
You can dial with the handset in an off-hook position, similar to a standard
telephone. This is not as reliable as pre-dialling, however, it may be helpful
to those used to dialling in this manner.
Pick up handset.
Dial the number on the keypad.
To end the call simply place the handset on the cradle
Call Time Counter
When making a call the call time counter will be displayed 20 seconds
after the last digit is dialled.
When receiving a call, the call time counter starts 20 seconds after the
handset is picked up.
Last Number Redial
The last number dialled (up to 32 digits) may be redialled.
Pick up handset.
Press REDIAL to dial the previously dialled number
29
USING THE TELEPHONE
30
USING THE TELEPHONE

Mute Function
If you wish, you can speak privately to someone else is the room without
your caller overhearing. You will still be able to hear the caller but they
cannot hear you during the mute operation.
During a call, press MUTE
The LCD display will show which indicates that your voice is
muted to the call and the caller cannot hear you speaking
Press MUTE again to resume the conversation. The symbol
will disappear from the LCD display
R, * and Hash Keys
These are used with the new services provided on digital exchanges. For
details please contact your network operator.
Emergency Button
The red emergency button on the telephone base can be used to access
the 999 emergency services. You will get straight through to an
Emergency Services Operator. A Typetalk Operator will be brought into
the call as soon as the Emergency Services Operator answers your call.
ACTIONS ON SCREEN DISPLAY
Pick up Handset
Press & Hold Emergency key for 2 seconds. Hold key for
emergency
Emergency services called automatically
This outgoing emergency call continues as
for outgoing combination voice/text call or a
text call
32
USING THE TELEPHONE USING THE TELEPHONE
31

Receiving Volume and Tone Adjustment
You can alter the receiving volume and tone according to your hearing
requirements.
Use the Volume slide switch on the telephone base to adjust the level
according to your hearing requirements.
The Amplify button on the telephone base provides additional
amplification and tone control in an ad hoc fashion. Use the Tone slide
switch on the telephone base to adjust the level according to your hearing
requirements. When the amplify function is activated, the red light on the
Amplify key is lit.
Setting a default for Amplification.
A switch located at the rear allows the amplification facility to be switched
ON or OFF as a default each time you use the telephone.
Amplify Switch at ON Position
The additional amplification and tone controls are automatically activated
each time you use the telephone. The LED light next to the amplify button
will be lit.
Pressing the Amplify button during a call will turn off the additional
amplification and tone controls. However, you can still adjust the handset
receive volume with the Volume slide bar.
Irrespective of how many times you press the amplify key throughout a
call, the next time you pick up the handset to make a new call, these
functions will be activated once again.
VOLUME
15 db 30db
TONE
Bass Treble
+10db Max +10db max
Amplify Switch at OFF Position
The additional amplification and tone controls are turned off each time you
use the telephone. The LED light next to the amplify button will be off.
Pressing the Amplify button once during a call will enable tone control and
additional amplification. The LED light next to the amplify button will turn
on to reflect this change. If you press the amplify button once more, the
additional amplification and tone control features will be turned off once
again. The LED light will turn off to reflect this change.
Irrespective of how many times you press the amplify key throughout a
call, the next time you pick up the handset, these functions will be turned
off once again.
VOLUME
0 db 15db
USING THE TELEPHONE
34
USING THE TELEPHONE
33

Standby Mode
When the telephone is idle, the display may show the following type of
information:
This informs you that there is one new answerphone message and details
of two unanswered calls. This information is held in the call log.
See Answerphone chapter about accessing Answerphone messages.
See Caller Display chapter about accessing call log records of
unanswered calls
If you are not available to answer a telephone call, the telephone can
receive and save a typed message from the caller (via the Typetalk
operator), provided they have used the 18002 prefix. The answer phone
will be activated if a call is not answered after 2 rings.
When someone leaves a message on your Answer phone, the new
message indicator will light up
and the New Message count seen in standby mode will increase by one.
Turning the Answerphone On
Press the Answer Phone key. When switched on, “Ans On” will appear
in the comment area of the screen.
To turn the answer phone off, press the answer phone key once again.
The “Ans On” text will no longer be displayed on screen.
01 New Message
02 New Calls
01 New Message
02 New Calls
USING THE TELEPHONE
36
35
ANSWERPHONE

Viewing Answerphone Messages
ACTIONS ON SCREEN DISPLAY
Press Select or Sor T01 New Messages
02 New Calls
Use Sand Tto scroll through the menu
to select‘Messages’ > Messages
Font Size
Phonebook
Press Select
Message and call logs are held in
chronological order.
The most recent is at the top of the list.
!indicates a message is new.
Use Sor Tkeys to scroll through the
missed calls in the message inbox/call log
>!#01 Message
! #02 Missed Call
! #01 Missed Call
Press Select
The selected message is displayed
Use Sto scroll up one line in the
message
Use Tto scroll down one line in the
message
Hi Lee, see you in
the bar tonight.
Remember the
book
Press and hold Cor do not touch the keypad
for 30 seconds to return to standby 01 New Messages
02 New Calls
Selected call log retains new ‘!’ status. The
call log record remains in the call log
Saving Answerphone Messages
ACTIONS ON SCREEN DISPLAY
Press Select or Sor T01 New Messages
02 New Calls
Use Sand Tto scroll through the menu
to select‘Messages’ > Messages
Font Size
Phonebook
Press Select
Message and call logs are held in
chronological order.
The most recent is at the top of the list.
!indicates a message is new.
Use Sor Tkeys to scroll through the
missed calls in the message inbox/call log
>!#01 Message
! #02 Missed Call
! #01 Missed Call
Press Select
The selected message is displayed
Use Sto scroll up one line in the
message
Use Tto scroll down one line in the
message
Hi Lee, see you in
the bar tonight.
Remember the
book
Press Select
Use Sand Tto scroll through the
menu to select‘Save’
>Save
Delete
Press Select Entry saved
38
ANSWERPHONE ANSWERPHONE