Getac S400 User manual

S400
USER’S MANUAL

Rugged Mobile Computing Solutions
Aug. 2012
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc.
All other brand and product names are trademarks or registered trademarks of their
respective owners.
NOTE
The information in this manual is subject to change without notice.
Most screens and operating instructions in this manual are based on Windows 7.
If you’re using a different version of Windows, the screens and related operations

may not be the same.
For the latest version of the manual, please visit the Getac website at www.getac.com.
ENERGY STAR®is a government program that offers businesses and consumers
energy-efficient solutions, making it easy to save money while protecting the
environment for future generations.
Please reference ENERGY STAR®related information from www.energystar.gov.
As an ENERGY STAR®Partner, Getac Technology Corporation has determined that
this product meets the ENERGY STAR®guidelines for energy efficiency.
An ENERGY STAR®qualified computer uses 70 % less electricity than computers
without enabled power management features.
Earning the ENERGY STAR®
When every home office is powered by equipment that has earned the ENERGY
STAR®, the change will keep over 289 billion pounds of greenhouse gases out
of the air.
If left inactive, ENERGY STAR®qualified computers enter a low-power mode
and may use 15 watts or less. New chip technologies make power management
features more reliable, dependable, and user-friendly than even just a few years
ago.
Spending a large portion of time in low-power mode not only saves energy,
but helps equipment run cooler and last longer.

Businesses that use ENERGY STAR®enabled office equipment may realize
additional savings on air conditioning and maintenance.
Over its lifetime, ENERGY STAR®qualified equipment in a single home office
(e.g., computer, monitor, printer, and fax) can save enough electricity to light
an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors can result
in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power management
features are important for saving energy and are an easy way to reduce air pollution.
By using less energy, these products help lower consumers’ utility bills, and prevent
greenhouse gas emissions.

i
Table of Contents
Chapter 1 Getting Started.....................................................................................................1-1
Getting the Computer Running......................................... 1-2
Unpacking................................................................ 1-2
Using the Tether (Optional)....................................... 1-3
Connecting to AC Power ............................................ 1-4
Turning On and Off the Computer ............................... 1-6
Taking a Look at the Computer ...................................... 1-8
Front Components ..................................................... 1-8
Rear Components...................................................... 1-9
Right-Side Components .............................................1-10
Left-Side Components............................................... 1-11
Top-open Components ..............................................1-13
Bottom Components ..................................................1-16
Chapter 2 Operating Your Computer.............................................................................. 2-1
Using the Keyboard ......................................................2-2
Typewriter Keys ........................................................2-2
Cursor-Control Keys ..................................................2-2
Numeric Keypad .......................................................2-3
Function Keys ..........................................................2-4
Fn Key...................................................................2-4
Hot Keys ................................................................2-4
Using the Touchpad......................................................2-7
Configuring the Touchpad............................................2-9
Using the Touchscreen (Optional)................................. 2-10

ii
Using Multi-touch Gestures (Optional) ........................2-11
Using the Input Panel ................................................. 2-14
Using the Quick Buttons .............................................. 2-15
Using the DVD Drive .................................................. 2-17
Inserting and Removing a Disc.................................. 2-17
Using the Network Features.......................................... 2-19
Using the Modem (Optional).................................... 2-19
Using the LAN.......................................................2-20
Using the Wireless LAN ...........................................2-20
Using the Bluetooth Feature (Optional)..........................2-23
Turning On/Off the Bluetooth Radio ........................... 2-23
Connecting to another Bluetooth Device .......................2-24
Using the Fingerprint Scanner .......................................2-26
Using the WWAN Feature (Optional) ............................ 2-29
Installing a SIM Card .............................................. 2-29
Turning On/Off the WWAN Radio.............................. 2-29
Setting up a WWAN Connection ................................2-30
Chapter 3 Managing Power................................................................................................. 3-1
AC Adapter.................................................................3-2
Battery Pack................................................................3-3
Charging the Battery Pack ..........................................3-3
Initializing the Battery Pack .........................................3-4
Checking the Battery Level .........................................3-5
Replacing the Battery Pack .........................................3-6
Battery Low Signals and Actions ..................................3-7
Power Management .......................................................3-8
Hibernation...............................................................3-9
Power-Saving Tips ..................................................... 3-10
Chapter 4 Expanding Your Computer............................................................................. 4-1
Connecting a VGA or HDMI Display Monitor......................4-2
Connecting a Serial Device.............................................4-4

iii
Connecting a USB Device..............................................4-5
Connecting an eSATA Device .........................................4-6
Connecting an IEEE 1394 Device....................................4-7
Connecting Audio Devices ..............................................4-8
Using Smart Cards .......................................................4-9
Using PC Cards......................................................... 4-10
Using ExpressCards .................................................... 4-12
Using Storage Cards ................................................... 4-14
System Memory Upgrade.............................................. 4-15
Replacing the Hard Disk Drive ...................................... 4-17
Chapter 5 Using BIOS Setup and System Recovery ................................................ 5-1
BIOS Setup.................................................................5-2
When and How to Use .............................................5-2
Information Menu ......................................................5-3
Main Menu ..............................................................5-4
Advanced Menu ........................................................5-5
Security Menu ........................................................ 5-12
Boot Menu ............................................................ 5-14
Exit Menu ............................................................. 5-15
System Recovery........................................................ 5-17
Chapter 6 Using Getac Software ...................................................................................... 6-1
Using G-Manager.........................................................6-2
Starting G-Manager...................................................6-2
System Tab.............................................................6-3
Battery Tab .............................................................6-4
ECO Tab ................................................................6-6
ECO Information .......................................................6-7
Antenna Tab ............................................................6-8
Monitoring Tab .........................................................6-9
GPS Status Tab......................................................6-11
Quick Button Definition Utility ........................................ 6-13

iv
Using Getac Smart Tag (Optional) ............................... 6-15
Reading Tags......................................................... 6-15
Options Menu......................................................... 6-17
Chapter 7 Caring for the Computer..................................................................................7-1
Protecting the Computer.................................................7-2
Using an Anti-Virus Strategy.......................................7-2
Using Windows Action Center......................................7-2
Using the Cable Lock................................................7-3
Taking Care of the Computer .........................................7-4
Location Guidelines....................................................7-4
General Guidelines ....................................................7-5
Cleaning Guidelines ...................................................7-5
Battery Pack Guidelines..............................................7-6
Touchscreen Guidelines...............................................7-7
When Traveling ............................................................7-9
Chapter 8 Troubleshooting................................................................................................. 8-1
Preliminary Checklist......................................................8-2
Solving Common Problems .............................................8-3
Battery Problems.......................................................8-3
Bluetooth Wireless Transmission Problems ......................8-3
Display Problems ......................................................8-4
DVD Drive Problems .................................................8-5
Hardware Device Problems..........................................8-5
Hard Disk Drive Problems ..........................................8-6
Keyboard, Mouse, and Touchpad Problems ....................8-6
LAN Problems ..........................................................8-7
Modem Problems ......................................................8-7
Power Management Problems ......................................8-7
Software Problems.....................................................8-8
Sound Problems .......................................................8-8
Startup Problems.......................................................8-9

v
WLAN Problems ..................................................... 8-10
Other Problems .......................................................8-11
Resetting the Computer................................................ 8-13
Appendix A Specifications ..................................................................................................... A-1
Appendix B Regulatory Information .................................................................................. B-1
On the Use of the System ........................................... B-2
Class B Regulations ................................................. B-2
Safety Notices ......................................................... B-3
On the Use of the RF Device ...................................... B-7
USA and Canada Safety Requirements and Notices ........ B-7
European Union CE Marking and Compliance Notices..... B-10