Getac S410 User manual

Rugged Mobile Computing Solutions
S410 Series
USER MANUAL

November 2021
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
Thunderbolt is a trademark of Intel Corporation or its subsidiaries.
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.

i
Table of Contents
Chapter 1 Getting Started.................................................................1
Getting the Computer Running................................................ 2
Unpacking .............................................................................. 2
Connecting to AC Power....................................................... 3
Turning On and Off the Computer ...................................... 4
Taking a Look at the Computer................................................ 6
Front Components................................................................. 6
Rear Components .................................................................. 7
Right-Side Components......................................................... 8
Left-Side Components ........................................................... 9
Top-open Components........................................................ 10
Bottom Components ........................................................... 12
Chapter 2 Operating Your Computer.............................................14
Using the Keyboard ................................................................. 15
Typewriter Keys ................................................................... 15
Cursor-Control Keys............................................................. 15
Numeric Keypad................................................................... 16
Function Keys....................................................................... 16
Fn Key ................................................................................... 16
Hot Keys ............................................................................... 17
Windows Keys...................................................................... 18
Using the Touchpad................................................................. 19
Touch Gestures..................................................................... 20
Configuring the Touchpad.................................................. 20
Using the Touchscreen (Optional) .......................................... 21
Using Multi-touch Gestures ................................................ 22
Using the Tether (Optional)................................................ 24
Using Network and Wireless Connections ............................. 25
Using the LAN ...................................................................... 25
Using the WLAN................................................................... 26

ii
Using the Bluetooth Feature .............................................. 27
Using the WWAN Feature (Optional) ................................ 28
Using the Optical Disc Drive (Optional).................................. 30
Inserting and Removing a Disc ........................................... 31
Using the Fingerprint Scanner (Optional) .............................. 32
Using the Contactless Smart Card Reader (Optional)............ 34
Using the Barcode Scanner (Optional) ................................... 35
Notes..................................................................................... 36
Chapter 3 Managing Power ............................................................37
AC Adapter............................................................................... 38
Battery Pack.............................................................................. 39
Charging the Battery Pack .................................................. 39
Initializing the Battery Pack................................................ 40
Checking the Battery Level ................................................. 40
Battery Low Signals and Actions ........................................ 40
Replacing the Battery Pack ................................................. 41
Power-Saving Tips .................................................................... 44
Chapter 4 Expanding Your Computer............................................45
Connecting Peripheral Devices ............................................... 46
Connecting a USB Device .................................................... 46
Connecting a Thunderbolt™ Device .................................. 46
Connecting a Device for USB Charging (Optional) ........... 47
Connecting a Monitor ......................................................... 48
Connecting a Serial Device (Optional) ............................... 49
Connecting an Audio Device .............................................. 50
Using Various Card Readers .................................................... 51
Using Smart Cards (Optional) ............................................. 51
Using ExpressCards (Optional)............................................ 52
Using PC Cards (Optional)................................................... 53
Changing or Replacing ............................................................ 54
Changing the Component in the Multi-Purpose Bay........ 54
Replacing the SSD Module.................................................. 55
System Memory Upgrade.................................................... 56
Chapter 5 Using BIOS Setup............................................................58
When and How to Use............................................................. 59
Menu Descriptions ................................................................... 60
Information Menu ............................................................... 60
Main Menu........................................................................... 60
Advanced Menu................................................................... 60
Security Menu ...................................................................... 62

iii
Boot Menu ........................................................................... 63
Exit Menu ............................................................................. 63
Chapter 6 Using Getac Software ....................................................65
G-Manager ............................................................................... 66
Chapter 7 Care and Maintenance ...................................................67
Protecting the Computer......................................................... 68
Using an Anti-Virus Strategy............................................... 68
Using the Cable Lock ........................................................... 68
Taking Care of the Computer ................................................. 69
Location Guidelines ............................................................. 69
General Guidelines .............................................................. 69
Cleaning Guidelines............................................................. 70
Battery Pack Guidelines....................................................... 70
Touchscreen Guidelines....................................................... 72
When Traveling........................................................................ 73
Chapter 8 Troubleshooting .............................................................74
Preliminary Checklist................................................................ 75
Solving Common Problems...................................................... 76
Battery Problems ................................................................. 76
Bluetooth Problems............................................................. 76
Display Problems.................................................................. 77
Optical Disc Drive Problems ................................................ 77
Hardware Device Problems ................................................. 78
Keyboard and Touchpad Problems .................................... 78
LAN Problems....................................................................... 79
Power Management Problems ........................................... 79
Software Problems .............................................................. 79
Sound Problems ................................................................... 80
Startup Problems ................................................................. 80
WLAN Problems ................................................................... 80
Other Problems.................................................................... 82
Resetting the Computer .......................................................... 83
System Recovery....................................................................... 84
Using Windows RE............................................................... 84
Using Recovery Partition ..................................................... 85
Using the Driver Disc (Optional) ............................................. 86
Appendix A Specifications .................................................................87
Appendix B Regulatory Information.................................................89
Safety Notices........................................................................... 90

iv
About the Battery................................................................ 90
About the AC Adapter ........................................................ 92
Heat Related Concerns ........................................................ 93
North America.......................................................................... 94
USA ....................................................................................... 94
Canada.................................................................................. 96
User Notification of Take-back Service .............................. 97
Europe Marking and Compliance Notices.............................. 98
Statements of Compliance.................................................. 98
Restriction of Hazardous Substances (RoHS) Directive ... 100
ENERGY STAR ......................................................................... 101
About Battery and External Enclosure Replacement .......... 102
Battery ................................................................................ 102
External Enclosure ............................................................. 102

1
Chapter 1
Getting Started
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.

2
Getting the Computer Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
S410 notebook computer
AC power cord Main battery pack
AC adapter
Additional battery pack*
and/or
Screw for the SSD module
Stylus and tether*
Document(s)
Driver disc*
* Optional
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.
NOTE: Specific models do not have the AC adapter and power cord as
standard items. To purchase the AC adapter kit for your model, contact a
Getac authorized distributor. (Check https://www.getac.com/en/contact/ for
contact information.)

3
Connecting to AC Power
CAUTION: Use only the AC adapter included with your computer. Using other
AC adapters may damage the computer.
NOTE:
The battery pack is shipped to you in power saving mode that protects it
from charging/discharging. It will get out of the mode to be ready for use
when you install the battery pack and connect AC power to the computer
for the very first time.
When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the computer for the very first
time.
1. Plug the DC cord of the AC adapter to the power connector of the
computer ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your computer. Now, you are ready to turn on the computer.

4
Turning On and Off the Computer
Turning On
1. Open the top cover by pulling the cover latch and lifting up the cover.
You can tilt the cover forward or backward for optimal viewing clarity.
2. Press the power button ( ). The Windows operating system should
start.