Getac X500 User manual

Rugged Mobile Computing Solutions
X500
USER’S MANUAL

July 2011
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered trademarks
of their respective owners.
NOTE
The information in this manual is subject to change without notice.
Most screens and operating instructions in this manual are based on
Windows 7. If you’re using a different version of Windows, the screens and
related operations may not be the same.
For the latest version of the manual, please visit the Getac website
at www.getac.com.

ENERGY STAR®is a government program that offers businesses and
consumers energy-efficient solutions, making it easy to save money while
protecting the environment for future generations.
Please reference ENERGY STAR®related information
from www.energystar.gov.
As an ENERGY STAR®Partner, Getac Technology Corporation has
determined that this product meets the ENERGY STAR®guidelines for
energy efficiency.
An ENERGY STAR®qualified computer uses 70 % less electricity than
computers without enabled power management features.
Earning the ENERGY STAR®
zWhen every home office is powered by equipment that has earned the
ENERGY STAR®, the change will keep over 289 billion pounds of
greenhouse gases out of the air.
zIf left inactive, ENERGY STAR®qualified computers enter a low-power
mode and may use 15 watts or less. New chip technologies make power
management features more reliable, dependable, and user-friendly than
even just a few years ago.
zSpending a large portion of time in low-power mode not only saves
energy, but helps equipment run cooler and last longer.
zBusinesses that use ENERGY STAR®enabled office equipment may
realize additional savings on air conditioning and maintenance.

zOver its lifetime, ENERGY STAR®qualified equipment in a single home
office (e.g., computer, monitor, printer, and fax) can save enough
electricity to light an entire home for more than 4 years.
zPower management (“sleep settings”) on computers and monitors can
result in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power
management features are important for saving energy and are an easy way
to reduce air pollution. By using less energy, these products help lower
consumers’ utility bills, and prevent greenhouse gas emissions.

i
Table of Contents
Chapter 1 Getting Started..................................................................1-1
Getting the Computer Running.............................................1-2
Unpacking ...........................................................................1-2
Using the Tether (Optional)...............................................1-3
Connecting to AC Power.................................................... 1-4
Turning On and Off the Computer ...................................1-5
Taking a Look at the Computer.............................................1-7
Front Components..............................................................1-7
Rear Components ...............................................................1-8
Right-Side Components...................................................... 1-9
Left-Side Components ......................................................1-10
Top-open Components.....................................................1-12
Bottom Components ........................................................1-15
Chapter 2 Operating Your Computer................................................2-1
Using the Keyboard ................................................................2-2
Typewriter Keys ..................................................................2-2
Cursor-Control Keys............................................................2-2
Numeric Keypad .................................................................2-3
Function Keys......................................................................2-4
Fn Key ..................................................................................2-4
Hot Keys ..............................................................................2-4
Using the Touchpad................................................................2-7
Configuring the Touchpad.................................................2-9
Using the Touchscreen (Optional) .......................................2-10
Using Multi-touch Gestures (Optional) ...........................2-11
Using the Input Panel ...........................................................2-14
Using the Quick Buttons.......................................................2-15

ii
Using the DVD Drive.............................................................2-18
Inserting and Removing a Disc ........................................2-19
Using the Network Features ................................................2-21
Using the LAN ...................................................................2-21
Using the Wireless LAN ....................................................2-22
Using the Bluetooth Feature (Optional) .............................2-25
Turning On/Off the Bluetooth Radio ..............................2-25
Connecting to another Bluetooth Device.......................2-26
Using the Fingerprint Sensor ...............................................2-29
Using the 3G Feature (Optional)..........................................2-31
Installing a SIM Card.........................................................2-31
Turning On/Off the 3G Radio ..........................................2-32
Setting up a 3G Connection.............................................2-33
Using the 3G Application ................................................. 2-34
Chapter 3 Managing Power...............................................................3-1
AC Adapter.............................................................................. 3-2
Battery Pack.............................................................................3-3
Charging the Battery Pack .................................................3-3
Initializing the Battery Pack...............................................3-4
Checking the Battery Level ................................................3-4
Replacing the Battery Pack ................................................3-5
Battery Low Signals and Actions .......................................3-6
Power Management ...............................................................3-7
Hibernation.........................................................................3-8
Power-Saving Tips ...................................................................3-9
Chapter 4 Expanding Your Computer ...............................................4-1
Connecting a VGA or HDMI Display Monitor .......................4-2
Connecting a Serial Device.....................................................4-4
Connecting a USB Device .......................................................4-5
Connecting an eSATA Device................................................. 4-6
Connecting Audio Devices .....................................................4-7
Using Smart Cards ...................................................................4-8
Using PC Cards.........................................................................4-9
Using ExpressCards................................................................4-11
System Memory Upgrade .....................................................4-13

iii
Replacing the Hard Disk Drive .............................................4-15
Installing a Secondary Battery Pack or Hard Disk Drive.....4-16
Chapter 5 Using BIOS Setup and System Recovery..........................5-1
BIOS Setup ...............................................................................5-2
When and How to Use .......................................................5-2
Information Menu ..............................................................5-3
Main Menu..........................................................................5-4
Advanced Menu..................................................................5-5
Security Menu .....................................................................5-7
TPM State Menu .................................................................5-8
Boot Menu ..........................................................................5-9
Exit Menu ..........................................................................5-10
System Recovery....................................................................5-11
Chapter 6 Using Special Utilities........................................................6-1
Using G-Manager ....................................................................6-2
Starting G-Manager............................................................ 6-2
System Tab ..........................................................................6-3
Battery Tab..........................................................................6-4
ECO Tab ...............................................................................6-6
ECO Information.................................................................6-7
Light Sensor Tab .................................................................6-8
Ignition Tab.........................................................................6-9
Monitoring Tab.................................................................6-10
GPS Status Tab ..................................................................6-12
Using Button Manager .........................................................6-13
Selecting from the Available Options .............................6-13
Quick Button Definition Utility........................................6-14
Chapter 7 Caring for the Computer...................................................7-1
Protecting the Computer .......................................................7-2
Using an Anti-Virus Strategy ............................................. 7-2
Using Windows Action Center...........................................7-2
Using the Cable Lock ..........................................................7-3
Taking Care of the Computer ................................................7-4
Location Guidelines ............................................................7-4
General Guidelines .............................................................7-4

iv
Cleaning Guidelines............................................................7-5
Battery Pack Guidelines......................................................7-5
Touchscreen Guidelines......................................................7-6
When Traveling.......................................................................7-8
Chapter 8 Troubleshooting................................................................8-1
Preliminary Checklist...............................................................8-2
Solving Common Problems ....................................................8-3
Battery Problems ................................................................8-3
Bluetooth Wireless Transmission Problems ......................8-3
Display Problems.................................................................8-4
DVD Drive Problems ...........................................................8-5
ExpressCard Problems......................................................... 8-5
Hardware Device Problems................................................8-6
Hard Disk Drive Problems...................................................8-6
Keyboard, Mouse, and Touchpad Problems.....................8-7
LAN Problems......................................................................8-7
PC Card Problems................................................................8-8
Power Management Problems ..........................................8-8
Software Problems .............................................................8-9
Sound Problems ..................................................................8-9
Startup Problems ..............................................................8-10
WLAN Problems ................................................................8-10
Other Problems.................................................................8-12
Resetting the Computer .......................................................8-13
Appendix A Specifications .................................................................... A-1
Appendix B Regulatory Information................................................... B-1
On the Use of the System.......................................................B-2
Class B Regulations .............................................................B-2
Safety Notices .....................................................................B-3
On the Use of the RF Device ..................................................B-6
USA and Canada Safety Requirements and Notices ........B-6
European Union CE Marking and Compliance Notices....B-9

Operating Your Computer 1-1
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.

1-2 Operating Your Computer
Getting the Computer Running
This section guides you through the procedures for getting the computer
ready for operation.
Unpacking
After unpacking the shipping carton, you should find these standard items:
zRugged computer
zAccessories:
−AC adapter
−AC power cord
−Driver disc
−Document(s)
−Stylus and tether (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Keep the shipping carton and packing materials in case you need to ship or
store the computer in the future.