Gigaset S820H User manual

Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / Cover_front.fm / 8/30/12
Congratulations
By purchasing a Gigaset, you have chosen a brand that is fully committed
to sustainability. This product’s packaging is eco-friendly!
To learn more, visit www.gigaset.com.

Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / Cover_front.fm / 8/30/12

1
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / overview.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Gigaset S820H - Touch & Type
Gigaset S820H - Touch & Type
ÐòôóV
Â
˜
Apr
26
Thu
Status bar (¢page 10)
Icons (¢page 34) show the telephone's current set-
tings and operating status. Touch the status bar to open
the status page (¢page 10).
vMenu key
Open the main menu/return to the idle display
(¢page 8)
aEnd call/end key
Press briefly: end call/paging call, reject internal call,
return to idle status
Press and hold: switch handset on/off
Touchscreen/display
Handset keys
Side keys
Set the volume during a call
Mini USB connection socket
Connect the handset to your PC (Gigaset QuickSync)
Idle display (¢page 7) or menu page
(¢page 8)
Star key
Press and hold: activate/deactivate ring tones
(¢page 21)
Hash key
Press and hold: activate/deactivate (¢page 11) key-
pad and display lock
Message key
Call up messages page (¢page 9)
Recall key
Recall (flash). Press and hold: enter dialling pause
cTalk key
Dial displayed number, accept call,
switch between earpiece and handsfree mode
Press briefly: open redial list
Press and hold: start dialling
Please note
To change the display language, proceed as described on page 19.
Gigaset service contact numbers:
For personal advice on our range of products and for repairs or guarantee/warranty claims call:
Service Centre UK: 08450 3181 90 (local call cost charge)
Service Centre Ireland: 0818 200 033 (6.6561 Ct./Call)
Service Centre Australia: 1399 780 878)
Service Centre New Zealand: 0800 780 878)

2
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / S820HIVZ.fm / 8/30/12
Template CES 131x195 1col, Version 1, 12.03.2012
Contents
Contents
Gigaset S820H - Touch & Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Display pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Changing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Contacts (address book) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Baby phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Synchronising with your PC (Gigaset QuickSync) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Service (Customer Care) - United Kingdom and Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Customer service & product warranty – Australia and New Zealand . . . . . . . . . . . . . . . . . . . . . . . . 39
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

3
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / security.fm / 8/30/12
Template CES 131x195 1col, Version 1, 12.03.2012
Safety precautions
Safety precautions
Warning
Read the safety precautions and the user guide before use.
Explain their content and the potential hazards associated with using the device to your chil-
dren.
Use only the power adapter indicated on the device.
Use only rechargeable batteries that correspond to the specification (see
"Technical Data"). Never use a conventional (non-rechargeable) battery or other bat-
tery types as this could result in significant health risks and personal injury.
Rechargeable batteries, which are noticeably damaged, must be replaced.
Using your telephone may affect nearby medical equipment. Be aware of the tech-
nical conditions in your particular environment, e.g., doctor's surgery.
If you use a medical device (e.g., a pacemaker), please contact the device manufac-
turer. They will be able to advise you regarding the susceptibility of the device to
external sources of high frequency energy (for the specifications of your Gigaset
product see "Technical Data").
Do not hold the rear of the handset to your ear when it is ringing or when speaker
mode is activated. Otherwise you risk serious and permanent damage to your hear-
ing.
Your Gigaset is compatible with the majority of digital hearing aids on the market.
However, perfect function with all hearing aids cannot be guaranteed.
The phone may cause interference in analogue hearing aids (humming or whistling)
or cause them to overload. If you require assistance, please contact the hearing aid
supplier.
The devices are not splashproof. For this reason do not install them in a damp envi-
ronment such as bathrooms or shower rooms.
Do not use the devices in environments with a potential explosion hazard
(e.g., paint shops).
If you give your Gigaset to a third party, make sure you also give them the user
guide.
Remove faulty devices from use or have them repaired by our Service team, as these
could interfere with other wireless services.
Please note
uThe device cannot be used in the event of a power failure. It is also not possible to trans-
mit emergency calls.
uEmergency numbers cannot be dialled if the keypad lock is activated!

4
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / starting.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Getting started
Getting started
Checking the package contents
One Gigaset handset, one battery cover (rear cover of the handset), two batteries, one charger
with charger cradle, one belt clip, one rubber seal for the USB connection, one user guide.
Setting up the charger
The charger is designed for use in dry rooms in a temperature range of +5°C to +45°C.
¤Set up the charger on a level, non-slip surface, or mount the charger on the wall.
The phone’s feet do not usually leave any marks on surfaces. However, due to the multitude of
different varnishes and polishes used on today's furnishings, the occurrence of marks on the sur-
faces cannot be completely ruled out.
Please note:
uNever expose the telephone to the effects of heat sources, direct sunlight or other electrical
devices.
uProtect your Gigaset from moisture, dust, corrosive liquids and fumes.
Connecting the charger
Please note
Pay attention to the range of the base. In buildings this is up to 50 m, outdoors up to 300 m.
The range is reduced when ECO DECT (¢page 22) is activated.
¤Connect the flat plug to the charger cradle .
¤Plug the charger cradle into the plug socket .
If you have to remove the plug from the charger again:
¤Disconnect the charger cradle from the mains
power supply.
¤Press the release button and disconnect the
plug .
1
2
3
4
2
1
3
4

5
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / starting.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Getting started
Setting up the handset for use
The handset’s display and keys are covered with a protective film.
Please remove the protective film.
Inserting the rubber seal for the USB plug socket
Open the battery cover and insert the rubber seal into the
groove.
Inserting the battery and closing the battery cover
Attaching the belt clip
The handset has notches on each side to attach the belt clip. Press the
belt clip onto the back of the handset so that the protrusions on the
belt clip engage with the notches.
Caution
Please do not use any touchscreen styli to operate the handset.
Do not use any protective sleeves/films from other manufacturers,
as they may restrict the operation of your handset.
Caution
Use only rechargeable batteries (¢page 47) recommended by Gigaset Communications
GmbH, as this could otherwise result in significant health risks and personal injury. For
example, the outer casing of the batteries could be destroyed or the batteries could explode.
The phone could also malfunction or be damaged as a result of using batteries that are not
of the recommended type.
¤Insert the batteries with
the polarity in the correct
direction.
The polarity is indicated in the
battery compartment.
¤Insert the battery cover
from above.
¤Then press the cover until
it clicks into place.
To reopen the battery cover
to replace the battery:
¤Insert your fingernail into
the notch on the top of the
cover and push down-
wards.

6
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / starting.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Getting started
Charging the battery
The battery is supplied with a partial charge. The batteries are fully charged when the lightning
icon on the display goes out.
¤Place the handset in the charger for 14.5hours.
Registering the handset
When your handset has sufficient charge the registration
process starts. The registration screen is displayed.
Changing the display language:
Menu key v¤Menu page Settings
¤°Language and Location ¤Display Language
¤Select language (´=selected) ¤è
¤Return to the registration screen: press the akey
briefly.
The registration process depends on the base:
uAutomatically registering a handset on the Gigaset S820/S820A base:
¤Place the handset in the base.
If automatic registration does not work, the handset will have to be registered manually
uManually registering the handset:
¤On the base: press and hold (at least 3 seconds) the registration/paging key.
¤Press Register on the S820H handset
Or
Menu key v¤Menu page Settings ¤ÉHS + Base ¤Register
Searching for a base which is in registration mode will appear on the display. This
creates a connection to the base, but it may take some time.
¤If necessary, enter the system PIN (default: 0000)¤Confirm PIN withè.
Display during registration: Handset is registering
Display after successful registration: Handset registered
The installation wizard will start after successful registration. It helps you to perform important
basic settings.
Your handset can be registered on up to four bases. For how to use your handset on multiple
bases and de-register your handset, see your base user guide.
Please note
uThe handset may only be placed in the designated Gigaset S820/S820A base or the
charger.
uThe battery may heat up during charging. This is not dangerous.
uAfter a time, the charge capacity of the battery will decrease for technical reasons.
14.5 hr
Handset not
registered to
any base
Register
+

7
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Display pages
Display pages
Idle display (individually customisable)
You can customise the idle display to suit your needs. Bring together the key applications you
want to start up directly from idle status with a single "touch".
Changing the idle display
Switch to configuration mode:
Press and hold (approx. 2 seconds) any free position on the configurable area on the display.
Select the desired applications/functions:
A selection bar with the available functions/applications is displayed. You can scroll through the
list to display further entries. Mark the functions/applications you want to see on the idle display.
Return to the idle display:
Touch ‘or briefly touch the end call key a. Your selection is saved.
Selectable applications and functions
for the information area for the application area
mTime œContacts (¢page 25)
ÜAlarm (¢page 31) —Call List (¢page 29)
}Calendar (¢page 29) ‡Internal Call (¢page 18)
·Write SMS (Dependent on base)
ÇBaby Phone (¢page 32)
TOne Touch Call (¢page 15)
3Call Divert and Notifications
information
area
(configurable
with a maxi-
mum of 3 ele-
ments)
Idle status Configuration mode
Show Applications
lTime
ÙAlarm
Calendar
ÂContacts
L
‰
‰
‰
ÐòôóV
Â
˜
Application
area
(configurable
with a maxi-
mum of 6 ele-
ments)
3
1
Apr
26
Thu
Press and hold
Scroll bar
2
1
2
3

8
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Display pages
Menu pages (dependent on base) *
Switching from the idle display to the menu page Applications and back:
¤Briefly press the vmenu key.
Switching between menu pages:
¤Touch the desired page in the header.
Returning to the idle display from anywhere in the menu:
¤Press the akey briefly.
If there are more elements than can be displayed at once:
A scroll bar will appear on the right of the display.
¤Slide vertically over the display while pressing down to scroll through the display.
*Please note: applications/settings that are currently unavailable (e.g., because the handset is outside the
range of the base) are greyed out.
Please note
The applications/settings shown here apply to operation with a GigasetS820/S820A base.
When operating with another base, not all applications/settings may be available.
Start telephone applications Edit telephone settings to suit your
requirements
"Settings"
"Applications"
Applications Settings Applications Settings
˜
Call List Contacts
Â
Write
SMS
¾
Baby
Phone
Á
Calendar
Alarm
Ù
Divert
Š
1 Touch
Call
ž
Internal
Call
åã
Select
Services
Call Pro-
tection
System
Ï
Date +
Time
á
Language
+Location
Æ
HS +
Base
Î
Display
i
Audio
Settings
ï
Quick
Dial
í
Applications Settings
Network
Mailbox
n
Blue-
tooth
»
Select
Services
ã
Tele -
phony
ª
SMS
Ë
Quick
Dial
í
Call Pro-
tection

9
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Display pages
Messages page
The contents of the messages page and lists are dependent on the base. The image on your dis-
play may therefore differ from the user guide.
You can call up the messages page by pressing the messages key don the keypad. You can
access the following message lists:
u5Network mailbox, if your network provider supports this function and the number of
the network mailbox is stored in your telephone
u·SMS incoming message list
uÕMissed calls list (see "Call list" ¢page 29)
u\Missed appointments list (¢page 30)
Messages page (example)
The list of missed calls is always displayed. The icon for the network mailbox is always displayed,
provided the number is stored in the telephone. The other lists are only displayed if they contain
messages.
¤Touch an icon to open the corresponding list.
Exception: if you touch the icon for the network mailbox, your telephone will dial the num-
ber for the network mailbox (¢page 23). No list will open on the display.
Message pop-up
An advisory tone sounds as soon as a new entry arrives in
a list. The message key also flashes (if activated, see the
base user guide). The message pop-up is displayed and
partially covers the idle display.
The number of new messages in each list is displayed
beneath the icons.
¤Close the pop-up: touch é(top right).
¤Open the list: touch the relevant list icon.
The messages LED flashes (if activated, see the base user
guide) until you have opened a list or the messages page.
Message Centre
Number of new messages in the list
List type (see above)
Number of old messages in the list
No new messages
Number of old messages in the list
31
119
2
[
¾™
You received:
À
1
3
¾
™
1
Ã
2
Network mailbox
Message pop-up (example)

10
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Display pages
List entry
The following information is displayed in the list entries:
uThe list type (in the header)
uIcon for the type of entry:
-Call list: ™(Missed), ›(Accepted),
š(Outgoing)
-SMS list: Œ(unread), †(read)
The icon is red for new (unread) entries.
uCaller’s number. If the caller's number is stored in the
contacts, the caller’s name and number type (Home,
Office, Mobile) is displayed instead. For missed calls,
the number of calls from this number is also shown in
square brackets.
uDate and time of call (if set).
Open the detail view: touch an entry. The display shows
all the available information. The SMS text is displayed in
the SMS incoming message list. You can delete the entry
or copy the number for the entry to the contacts (¢page 28).
Call back a caller from the calls list: in the detail view, briefly touch the name or number.
Deleting lists
You can delete the entire contents of the individual lists:
Menu key v¤Menu page Settings ¤ÊSystem ¤Clean-up List ¤Touch the desired list
¤Touch the desired list type ¤Touch Yes to confirm.
Status bar and status page
The top line in the idle display is called the status bar. It
shows the phone's current settings and operating state
(meaning of the icons, ¢page 34).
Please note
If you press the ckey after you have opened a list, the number for the entry marked by a
green dot is dialled.
Missed Calls
ýJames Foster
™18:30, Home
01712233445566
™11.06, 18:30
LShow
all Show
by type
Call list (example)
ÐòôóV

11
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Using the telephone
Status page:
You can change the settings for ECO DECT (¹), and the
Bluetooth interface from the status page, depending on
the base.
¤Touch the status bar to open the status page.
¤Touch the keys to activate or deactivate components.
¤If you touch Bluetooth, a page will open where you
can adjust the settings for that component.
¤Touch the icon in the header or the end call/end
key ato return to the idle display.
Using the telephone
The Gigaset S820H handset has a unique operating con-
cept. It combines the benefits of the touchscreen with those of a conventional keypad. You nav-
igate around the menu settings and applications and activate/deactivate functions via the
touchscreen and can enter numbers and letters via the keypad.
Switching the handset on/off
¤Press and hold the end call key a. You will hear a melody.
The handset can only be switched off when in the idle status.
Returning to idle status
¤Briefly press the end call key a.
¤If you do not press any key and do not touch the display, the display automatically reverts to
idle status after approximately threeminutes.
Keypad and display lock
The keypad and display lock prevents the phone being operated unintentionally. If you touch
the display when the lock is activated, nothing happens. A corresponding message will appear
if you press a key.
Activating/deactivating the keypad and display lock
¤Press and hold key #.
If a call is signalled on the handset, the keypad/display lock automatically deactivates and you
can accept the call. The lock reactivates once the call has finished.
Activating/deactivating the automatic display lock
The display is automatically locked during a call or when listening to the answer machine to pre-
vent inadvertent operation. You can deactivate the lock for 5 seconds to operate the telephone
via the display. The lock then reactivates.
W
Max. Range
No Radiation
òBluetooth
¹
on
off
on
W

12
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Using the telephone
To unlock, swipe
across the display
from left to right,
pressing down on
the bottom line.
Operating the touchscreen
Icons, list entries, switches and selection areas shown on the display are touch sensitive areas.
Touching these areas allows you to set and start functions and navigate between the various dis-
play screens (pages).
Selecting functions/list entries
Touch a list entry or the corresponding icon to select the list item (contacts, submenu, call lists)
or to activate/deactivate a function.
Scrolling in lists and menus (scrolling vertically)
If there are more elements than those shown, a scroll bar appears on theright of the display. This
shows the size and position of the visible section. Slide your finger vertically over the display
while pressing down to scroll through the display.
Changing settings (UI elements)
Touch an icon on one of the menu pages to open the corresponding application/function. The
display shows the adjustable parameters and their current settings (marked orange), selection
options or switches for activating/deactivating an application/function.
Please note
When the keypad lock is active, you cannot call emergency numbers.
] ^
Slide to unlock ^
Unlocked
Ringtones (Handset)
Volume
Crescendo
Internal Calls
16 Mellow
External Calls
06 Gigaset
L
off
Return to previous display
view; settings are saved
Switch:
Activate/deactivate the func-
tion
Call up submenus to adjust
settings
Function
Adjust setting
(touch Ó/ Ô)
Current setting for
External Calls
Current setting for
Internal Calls
Examples:

13
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Using the telephone
Switch: switching functions on/off (activating/deactivating) or selecting functions
Touch the switch briefly to activate/deactivate or select/
deselect functions.
The function is activated or selected if the switch is orange
(text on) or light grey (‰icon).
Selection fields
If two or three alternative settings are available for one
parameter, these alternatives are displayed in the form of
selection fields. The current setting appears in orange.
¤To change it, briefly touch the selection field you
require.
Opening the sub-menu to set a parameter
¤Briefly touch the parameter field to open the submenu.
Options and options bar
Many displays have an options bar at the bottom. This dis-
plays all the actions that you can apply in the current con-
text.
¤Touch an option to perform the corresponding action
or touch Options to display a list of further options.
Returning to the previous display
You will see the ‘icon on many pages.
¤Touch the icon to return to the previous display page.
Entering numbers and text
Use the keypad to enter characters.
Correcting incorrect entries
Touch $briefly to delete the character, or touch and hold
$to delete the words in front of the cursor.
Activated/
selected
Or
Deacti-
vated/
deselected
on ‰
off
Call
Divert
SMS
Notification
Call Divert selection field
(example)
hConf-
erence Options
Options bar (example)
Edit
First Name
Surname
L ‰
ç
James
Abc 123 ;-@

14
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Making calls
Entering text
uEach key between 0and Ois assigned several letters and characters. The characters are
displayed in a selection line at the bottom of the screen when you press a key. The selected
character is highlighted. Briefly press the key several times in succession to select the
required letter/character.
uThe letter/characters are inserted at the cursor position. You can move the cursor by
touching the desired position in the input field.
uAbc§: switches between lower and upper case for the subsequent letters.
uWhen editing a contacts entry, the first letter and each letter following a space is automati-
cally in upper case.
u§123§: enters digits. Touch §Abc§ to return to the letter keypad (upper/lower case).
u§;-@§: opens table with special characters; press to insert special characters. You can enter spe-
cial characters (marked/diacritical characters, e.g., umlauts) by pressing the corresponding
key repeatedly; see character set tables ¢page 48.
Making calls
Making an external call
¤Enter the number and briefly press c.
You can cancel dialling by pressing a.
Dialling with Contacts
Menu key v¤œContacts
¤Scroll through the contacts until the desired entry appears.
¤Touch the name of an entry to open the detail view
¤Press c. The number of the entry marked with the green dot is dialled.
Or:
¤Touch the desired number.
Dialling with the redial list
¤Briefly press cto open the redial list.
¤Press c. The phone dials the last dialled number (marked with a green dot).
Or:
¤Touch an entry to open the detail view.
¤Press c. The number of the entry marked with the green dot is dialled.
Or:
¤Touch the desired number.
Please note
The redial list contains the last twenty numbers dialled with this handset. You can manage
them in the same way as the message lists on your telephone:
¤Open the detail view: touch the entry. The display shows all the available information. In
the detail view, you can delete the entry or add the number to the contacts (¢page 28).

15
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Making calls
Dialling from the call list
Menu key v¤—Call List
¤Press c. The number of the entry marked with the
green dot is dialled.
Or:
¤Touch an entry to open the detail view.
¤Press c. The phone dials the last dialled number
(marked with a green dot).
Or:
¤Touch the field with the green dot.
-No entry in contacts: the number is dialled.
-Entry in contacts: detail view opens.
¤Press c. The phone dials the last dialled number
(marked with a green dot).
Or:
¤Touch the desired number.
One touch call
You can set your phone to dial a previously stored number when you touch any key.
Menu key v¤TOne Touch Call
¤Touch f. Enter the number you wish to call or edit a stored number.
¤Activate one touch call with on. If no number has been saved yet, the menu for entering a
number is opened. The one touch call function appears on the display when it is activated.
Exit one touch call mode: press and hold #key.
Configuring/selecting QuickDial
Prerequisite: the contacts must contain at least one number.
Menu key v¤Menu page Settings ¤¥QuickDial ¤Touch the desired QuickDial key.
If no numbers have been saved:
¤Contacts opens ¤select a number
If a number has already been saved:
¤Delete the number: þ.
Or:
¤Change the number: Edit ¤contacts opens ¤select a number
Select number: press and hold the corresponding key in idle status.
Please note
If you have new messages you can also open the call list via the message pop-up or the
message page.
Please note
If you change/delete a number from the contacts, the same number is automatically deleted
from the QuickDial list.
All Calls
ýJames Foster
™18:30, Home
01712233445566
™11.06, 18:30
0168123477945
š10.06, 17:13
LShow
all Show
by type
Call list (example)

16
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Making calls
Accepting a call
You have the following options:
¤Press c.
¤If Auto Answer is activated (¢page 20), remove the handset from the charger.
Accepting/rejecting call waiting
If you receive a call during a conversation, you will hear a call waiting signal and see a corre-
sponding message on the display. For further information, please refer to your base user guide.
Call waiting Australia and New Zealand
Many Telecommunication providers in Australia and New Zealand offer a Call Waiting service on
your home phone line. Please speak to your service provider to check if your home phone line is
activated for this service (charges may apply).
Telstra (Australia):
The handset you have purchased has been preconfigured to work seamlessly with the Telstra
network.
When you receive a second call whilst you are on the phone you will hear a beep. You are able to
see what number is calling on the display (providing you have the caller ID function on your line).
There will be a button on the screen to either accept or reject the call.
Optus (Australia) and Telecom (New Zealand):
The handset you have purchased has the required information to work seamlessly with the
Optus network in Australia and the Telecom network in New Zealand. However there are some
settings that need to be changed before these settings are activated.
To activate the Call Waiting feature for use on these networks please perform the following
steps.
Changing the recall value:
¤In the Settings menu, touch «Telephony.
¤Touch ’next to Recall. ¤Select recall (Ø= set value).
Different provider uses different recall values.
Recall value for Australia 80ms to 120ms (100ms in delivery state)
Recall value for New Zealand 300 ms to 800 ms (600 ms in delivery state).
Please consider that the recall value is set to 100ms after a base reset.
For other providers other recall values are possible
The most common providers instructions for Call Waiting are as follows.
Please note
These processes depend on the network provider and are subject to change.

17
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Making calls
Call waiting Telstra (Australia)
If this function is activated, a call waiting tone sounds dur-
ing an external call to indicate that a further party is call-
ing. The following message is displayed.
You have the following options:
¤Reject
The waiting caller hears the busy tone.
Or:
¤Accept
Once you have accepted the waiting call, you can
switch between the two callers or speak to both at the
same time.
For more information please contact Telstra.
Call waiting Optus (Australia)
You are on the phone and hear the beeps.
To put the first caller on hold and talk to the new caller (the caller on hold will hear nothing):
¤Press the Recall key þon your phone.
To return to the first caller:
¤Press the Recall key þand put the new caller on hold. You can alternate between the calls
in this way.
Or
¤Hang up the first call. The phone will ring again with the second caller. This means that you
will not be able to go back to the first caller.
For more information please contact Optus.
Call waiting Telecom (New Zealand)
If you are in a call you will hear four call waiting tones.
Please consider, that no CLIP-information is available.
To accept the second call
¤Press the recall key þon your phone.
To return to the first caller
¤Press the recall key þagain and you will be able to continue your first conversation.
For more information please contact Telecom NZ.
Call display
The default setting on your phone is set to display the caller's number. If the caller's number is
saved in your contacts, the number type and name will also be displayed. If you have assigned a
picture to the caller's number (¢page 26), it also appears on the display. If the caller has not
requested or withheld Calling Line Identification you will see External, Withheld or Unavailable
in the display.
Information on CLIP ¤www.gigaset.com/service
Incoming call from
Harry
Reject Accept

18
Gigaset S820H / AUS_UK_IRL en / A31008-M2454-L101-1-7619 / make_familiar.fm / 9/4/12
Template CES 131x195 1col, Version 1, 12.03.2012
Making calls
Making internal calls
Internal calls to other handsets registered to the same base are free of charge.
Menu key v¤‡Internal Call ¤if necessary, select a handset from the list or touch All
Handsets (group call).
After opening the list, press cto initiate a group call to all handsets.
Internal consultation/internal transfer
You are speaking with an external participant and want to consult an internal participant or
transfer the call to him.
¤Consultation ¤Internal ¤If more than two handsets are registered to the base, select one
handset or All.
Consulting: you consult the internal participant and return to the external call: ¤press End.
Transferring the external call: you have two options to transfer the external call:
¤You wait until the participant answers your call ¤press a.
Or:
¤Press abefore the participant answers.
If the other participant does not answer your call, press End to cancel the consultation call.
Call swapping/establishing a conference call
You are engaged in one conversation whilst another one is on hold. Both participants appear in
the display.
¤Call swapping: on the display, touch the participant with whom you wish to speak.
Or:
¤Establishing a three-way conference: touch Conference.
Ending the conference: touch End Conf.. You return to "call swapping" and are again con-
nected to the participant with whom you initiated the conference.
Each of the callers can end their participation in the conference call by pressing the end call key
and terminating the call.
Speaker
If you are going to let someone listen in, you should tell the other party that this is happening.
Activating handsfree mode while dialling
¤Enter the number, press ctwice.
Switching between earpiece and handsfree mode
During a call, when establishing a connection and when listening to the answer machine
(depending on the base):
¤Press c.
Place the handset in the charger during a call:
¤Press and hold the ckey while placing the handset in the charger and hold for a further
2seconds.
Other manuals for S820H
2
Table of contents
Other Gigaset Handset manuals

Gigaset
Gigaset A590 User manual

Gigaset
Gigaset Gigaset A2 User manual

Gigaset
Gigaset E390 User manual

Gigaset
Gigaset A540h User manual

Gigaset
Gigaset A120 User manual

Gigaset
Gigaset E49 H User manual

Gigaset
Gigaset Gigaset SX790 ISDN User manual

Gigaset
Gigaset Gigaset C36H User manual

Gigaset
Gigaset C575 User manual

Gigaset
Gigaset A690 User manual

Gigaset
Gigaset L410 User manual

Gigaset
Gigaset A510 Duo User manual

Gigaset
Gigaset A400 User manual

Gigaset
Gigaset S810 User manual

Gigaset
Gigaset C610 User manual

Gigaset
Gigaset A450 User manual

Gigaset
Gigaset A690HX User manual

Gigaset
Gigaset Gigaset C360 User manual

Gigaset
Gigaset PREMIUM 100 A User manual

Gigaset
Gigaset S820 User manual