Goodwe SBP SERIES User manual

340-00087-01
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SBP SERIES USER MANUAL
AC-COUPLED INVERTER
[e-mail]

6 CEI Auto Test introduction
7
10
12
11
4.5
4.6 DRED Connection
4.7 Earth Fault Alarm
18
19
24
25
28
16
16
16
17
17
4.8
20
9 Trouble shooting
4.9 Special backup application
05
06
06
07
09
10
12
13
14
15
4.2
4.3
4.4
17
4.10 Special Adjustable Connection
28
13 Maintenance
2.3 Special illustration 03

1 Introduction
Before using the inverter, please read all instructions and cautionary markings on the unit and this manual. Store the manual where
it can be accessed easily.
The SBP series inverter of Jiangsu GoodWe Power Supply Technology Co. Ltd. (hereinafter referred to as GoodWe) strictly conforms to
related safety rules in design and test.
Safety regulations relevant to the location shall be followed during installation, operation and maintenance.
Improper operation may have a risk of electric shock or damage to equipment and property.
01
2 Important Safety Warning
02
Caution!
Failure to observe a warning indicated in
this manual may result in injury.
Danger of high voltage and electric shock!
Danger of hot surface!
Components of the product can be recycled.
This side up; the package must always be
transported, handled and stored in such a way
that the arrows always point upwards.
No more than six (6) identical packages may
be stacked on each other.
The SBP series inverters are bi-directional which apply to existing systems with battery to store energy.
Energy produced by the PV system is used to optimize self-consumption; excess energy is used to charge the batteries, and then feed
into the national grid when the PV energy is adequate.
When PV energy output is insufficient to support connected loads, the system automatically discharges energy from the batteries if
stored energy in battery is abundant. If the battery energy is insufficient to meet own consumption requirements, electricity will be
drawn from the grid.
SBP series inverter is designed for both indoor and outdoor use.The
Figure 1-1 Basic system overview
2.1 Symbols
Product should not be disposed as
household waste.
CE Mark
Keep dry; the package/product must be
protected from excessive humidity and must be
stored under cover.
Signals danger due to electrical
shock and indicates the time (5
minutes) to allow after the
inverter has been turned off and
disconnected to ensure safety in
any installation operation.
The package/product should be handled
carefully and never be tipped over or slung.
2.2 Safety
● Installation, maintenance and connection of inverters must be performed by qualified personnel, in compliance with local electrical
standards, wiring rules and the requirements of local power authorities and/or companies (for example : AS 4777 and AS/NZS
3000 in Australia).
● To avoid electric shock, DC input and AC output of the inverter must be disconnected and wait at least 5 minutes before performing any
installation or maintenance.
● The temperature of some parts of the inverter may exceed 60℃ during operation. To avoid being burnt, do not touch the inverter
during operation. Let it cool before touching it.
● Ensure children are kept away from inverters.
● Do not open the front cover of the inverter. Apart from performing work at the wiring terminal (as instructed in this manual),
touching or changing components without authorization may cause injury to people, damage to inverters and annulment of the
warranty.
● Static electricity may damage electronic components. Appropriate method must be adopted to prevent such damage to the
inverter; otherwise the inverter may be damaged and the warranty annulled.
● If the equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be
impaired.
● Avoid inserting or pulling the AC and DC terminals when the inverter is running.
● In Australia, the inverter internal switching does not maintain the neutral integrity, neutral integrity must be addressed by external
connection arrangements like the example proposed in the diagram 4.9.
● In Australia, the output of backup side in switchbox should be labeled 'main switch UPS supply', the output of normal load side in
switchbox should be labeled 'main switch inverter supply'.
Refer to the operating instructions
Important
load
SBP Series
PV
On-Grid
Solar
Inverter Load
Meter
Grid
Battery
Wind
energy
converter
Other On-Grid
Energy Inverter
Battery
● The inverter can exclude the possibility of DC residual currents to 6mA in the system,Where an external RCD is required in addition
to the built-in RCMU, type A RCD must be used to avoid tripping。
● Installation position shall not prevent access to the disconnection means;

Battery
Battery
● Don’t connect SBP series in the following ways:
① Back-up port should not be connected to grid;
② Back-up port should not be connected in parallel;
① ② Load
Back-Up On-Grid Back-Up Back-Up
③ One battery should not be connected in parallel;
③
2.3 Special illustration
2.3.1 Back-Up loads
④
④ One EzMeter used for multi inverters;should not be
⑤ One or more CTs of EzMeter connected together on the same fire cable;should not be
⑥ onnect AC generator on AC or backup side.Should not c
For GoodWe S-BP inverters, it is able to supply a continuous 5000VA output or max 5500VA in less than 10 seconds on back-up side,
to support back-up loads. If ambient temperature more than 40℃ and long time off grid run will shut down.
Accepted house loads for back-up side includes: Television, Computer, Fridge, Fan, illumination lamps, microwave oven, electric rice
cooker, small power air conditioner, routers etc.
Unaccepted house loads for back-up side includes: high-power air conditioner, high-power water pump, high-power heaters, high-
power wash machine, high-power electromagnetic oven, high-power compression engine, high-power hair drier, high-power dust
cleaner etc.
2.3.2 Back-Up Overload
Battery will act a protective charge/discharge current limitation under any condition as below:
a. Battery SOC lower than 1-DOD;
b. Battery voltage lower than discharge voltage
c. Ambient temperature higher than 45℃；
d.Lithium Battery communication abnormal.
When charge/discharge current limitation happens:
a.Under on-grid mode, battery charge/discharge might appears abnormal;
b.Under off-grid mode, Back-up supply will shut off.
Note: if Backup supply shut off because of battery low SOC or battery voltage.
2.3.3 Battery protection
a. For lead-acid batteries connecting with GoodWe Hybrid inverter, the SOC is calculated on inverter side. As lead-acid battery
has various brands and battery ages, the SOC calculation will has deviation from the real SOC.
b. For lead-acid battery band, the SOC calculated is the total SOC of the whole bank, thus if there is any uniformity deviation
between different battery cells, which will cause overcharge or over-discharge on some cells, further will damage the cell(s)
and shorten battery bank life.
c. For lead-acid batteries, please honestly refer to your battery specifications to set Battery Capacity, Charge/discharge
current, Charge Voltage and Discharge Depth etc. Default Discharge Voltage is 42V (non-editable). Unsuitable settings for
lead-acid batteries will possiblly lead to inaccurate battery SOC, weak battery lifespain, or further battery damage.
d. For lead-acid batteries, please refer to battery charge voltage and temperature profile for a suitable charge voltage setting.
Followed an example of a given lead-acid battery:
* Under battery temperature 25℃, constant-voltage charge at 2.45*24=58.8V, float charge at 2.27*24=54.48V;
* Under battery temperature 40℃ , constant-voltage charge at 2.39*24=57.36V, float charge at 2.23*24=53.52V;
Then battery working temperature should also be under consideration to set battery charge voltage, otherwise, battery will
possiblly be damaged.
e. Please choose lead-acid batteries, which is suitable for photovoltaic system, with higher cycle life.
f. For damage caused by unsitable settings, battery out of warranty, battery quality etc, it is ivnerter-irresponsible.
For details, please refer to battery user manual.
2.3.4 Lead-Acid Batteries Used in Hybrid system
2.3.5 Statement on Wiring Connection in SPLIT Grid System
In SPLIT grid system, there is a solution to make hybrid inverter work under on-grid condition, but he exporting power and load
power might be inaccurate as the nominal hybrid inverter output is 230V and there could be loads of both 110V and 220V.
03 04
_
Grid-tied inverter cannot set 0 exporting, otherwise S BP cannot enter charging mode.
g.If install the lead-acid batteries,please contact the GoodWe Service Center first([email protected])
i.For Lead-Acid batteries, we do not have temperature compensation. Customers need set battery charge voltage
based on the real working temperature.
h.Do not provide the warranty if unconfiremed.

05 06
Figure 3.3-1
Mounting location should be selected based on the following aspects:
● The installation method and mounting location must be suitable for the inverter's weight and
dimensions.
● Mount on a solid surface.
● Select a well ventilated place sheltered from direct sun radiation.
● Install vertically or tilted backward by max 15°. The device cannot be installed with a sideways tilt. The connection area must point
downwards. Refer to Figure 3.3-1.
3.3 Selecting The Mounting Location
●
● For the convenience of checking the LED lights and possible maintenance activities, please install the inverter at eye level.
● Inverters should NOT be installed near inflammable and explosive items. Any strong electro-magnetic equipment should be kept
away from installation site.
● Product label and warning symbols shall be clear to read after installation.
● Please avoid direct sunlight, rain exposure, snow lay up when installing.
In order to achieve optimal performance, the ambient temperature should be lower than 45 °C.
Direct Sunlight Rain Exposure Snow Lay up
No direct sunlight No Rain Exposure No Snow Lay up
3.1 Packing List
3 Installation
Before installation, please inspect the unit. Be sure that nothing inside the package is damaged. You should have received the
following items inside of package:
Wall-mounted
Bracket×1
Inverter×1
Battery cover × 1 Battery terminal × 2
User Manual×1
User
manual
Fast Installation x 1
Wi-Fi Configuration×1
Wi-Fi
Configuration
Fast
Installation
Expansion Bolts×6
Hexagon head
screw × 2 Pan head screw × 12
3.2 Product Overview
1.
2. External Wi-Fi module
3. Meter&EMS communication port
4. BMS&DRED communication port
5. Back-Up port
6. On-Grid port
7. LED display
8. Air vent
PE terminal × 1
Battery input
AC cover × 1
AC terminal × 6
1 2
3
4 5 6
7
8
9
9.Wi-Fi Reset/Reload Button
Magnetic ring×2
EzMeter × 1
Single phase EzMeter Three phase EzMeter
● Depending on your order, we have three-phase EzMeter for three-phase grid-tied inverters and single-phase EzMeter for
single-phase grid-tied inverters.
Waterproof terminal x 1

T
oB attery
To Battery communication cable
To EzMeter communication cable
House Grid
500mm
Left & right 500 mm
300mm
500mm
300mm
T
oB attery
EzMeter
Main
breaker
Sub
breaker
N
For ith three phase EzMeter, system connection diagram as below：three phase grid systems w
For ith single phase EzMeter, system connection diagram as below：single phase grid systems w
To Battery communication cable
To EzMeter communication cable
300mm
s
ing
of
on both
07 08

1
63
Note:
2
2
GW5000S-BP
GW3600S-BP
Single capacitive loadpower 1kVA,
50A
using
s
indoors, r
for r
Goodwe's product specification.
with a
inverter is safe to disconnect
please to the left hand side of
Figure 4.2.2-1.
6~8 N.m) 40A
09 10
2
2
2
1
1
1
111
1 1
1 1
11
1 1

GW5000S-BP
GW3600S-BP
Size
10~12mm
6mm
Approx.10mm
External diameter
of the wire
Sectional area of
conducting materials
Length of bare wire
5000VA 32A/30mA
The terminal can be connected to earth wire.
House Grid
3680VA 25A/30mA
GoodWe's product specification.
not in excess of 10 Ohm.
ly
as the figures shows
ss
Figure4.2.3-4 Figure4.2.3-5
Figure4.2.3-6 Figure4.2.3-7
grid terminal
back-up
terminal
L—line N---neutral PE---earth
cable core section after crimp
pan head screw
*Neutral conductor shall be blue, line conductor shall be black or brown (preferred), protective earth bonding line shall be yellow-green.
*The AC line construction shall be such that if the cord should slip in its anchorage, placing a strain on conductors, the protective earthing
conductor PE line is longer than L and N.will be the last to take the strain. such as the
An earth wire terminal is set on the right side of the inverter. It shall be connected to earth wire.Refer to Figure 4.2-4.
11 12
2
2
2
2
2
2
2 2
2 2
2
2
Figure4.2-4
3
2~2.5 N.m

BMS port is used for communication with lithium battery and can be used for both CAN and RS485 communication
protocols.
RS485 port is used for communication with expansion devices.
There are two pre-made cables onnected to SBP inverter, one cable is 3m which is marked "To Battery" should be connected
to Li-battery communication port, the other cable is 10m which is marked "To EzMeter" should be connected to EzMeter.If
not using the battery communication and SBP inverter is installed outside，please take out the "To Battery" cable by removing
the communication cover, then put the communication cover back and install the waterproof terminal.
The“To Meter”communication cable attached on the inverter can be extended to max 100m, but for "to battery" cable, we do
not suggest any extension.
Lithium Battery
To Battery
4.5 Wi-Fi Reset & Reload
Wi-Fi Reset & Reload only apply to WiFi connection problems, such as 'can't find the inverter WiFi signal' or 'WiFi configuration problem'.
Wi-Fi Reset means restarting the Wi-Fi module.
Wi-Fi Reload means making the Wi-Fi module to the default factory setting.
● press the touch switch, then LED Wi-Fi displays once a second flicker, Wi-Fi reset is Short (about 1s)
successful. Refer to Figure 4.5-1.
●Long press(more than 3s) the touch switch, then Wi-Fi reload is successful.Refer to Figure 4.5-1.
5
For three phase grid systems with three phase EzMeter,please snip the "To EzMeter" communication cable,then EzMeter communication
cable should be as per the installation diagram.
10m
if constart blink,
connection ok.
lithium battery
3m
④
(Type 2) Color EzMeter port No.
Orange/white NC
NC
8
NC
NC
7
8
7
Orange
Green/white
Blue
Blue/white
Green
Brown/white
Brown
① To lithium battery
communication cable
② To EzMeter communication
cable
①
②
①
②
④
③
Single phase EzMeter
③
Three phase EzMeter
①
②
Connect to 7&8 port on EzMeter
For lithium battery, connect
to CAN port on battery
④
③
Connect to RS485 port on EzMeter
For lithium battery, connect
to CAN port on battery
④
③
is
House Grid
Inverter is on grid side
⑥
13 14
4
3

1.DRED connection is only available for Australia and New Zealand
2.Supported DRM commands:DRM0,DRM1,DRM2,DRM3.DRM4,DRM5,DRM6,DRM7,DRM8
4.8 System Connection Diagram for Australia
Switch Board
Grid
Back-Up
Goodwe SBP series
Hybrid Inverter L
N
48V
Battery
L
N
PE
RCD
RCD
L
Main
Switch
E-N
Link
Normal Loads
N
PE E
L
N
PE
Grid
Ezmeter
Back-Up
Loads
PE
N
RS-485
4.7 Earth Fault Alarm
15 16
4.6 DRED Connection
4.6-1
NOTE：
6-pin terminal is used to make connection to DRED device. If DRED device is not available, please keep it
not connected.
Pull out the 6-pin terminal from the socket in the cabinet and take off the resistor which is fixed in it. Cable should be connected as
Figure4.6-1.
123456
to ensure the cable is not pulled
4.9 Special Back-up Connection
If the SBP unit needs maintenance, then just switch SP3T to position 3 as shown above. Thus the loads will be supplied by grid (loads
supply will not be cut off).
Back-up On-grid
1
2
3
SP3T 1:Loads are supplied from back-up side
2:Loads are not powered
3:Loads are supplied from grid side
4.9 special backup application
The inverter complies with IEC62109-2 13.9.When earth fault occurs,the fault indicator LED on front cover will light up
and the inverter will email the fault information to customer.

17 18
7 LED Lights Illustration
SYSTEM BACK-UP COM BATTERY GRID ENERGY Wi- FAULTFi
ON = SYSTEM IS READY
BLINK = SYSTEM IS STARTING UP
OFF = SYSTEM IS NOT OPERATING
ON = BACK-UP IS READY / POWER AVAILABLE
OFF = BACK-UP IS OFF / NO POWER AVAILABLE
ON = BATTERY IS CHARGING
BLINK 1 = BATTERY IS DISCHARGING
BLINK 2 = BATTERY IS LOW / SOC IS LOW
OFF = BATTERY IS DISCONNECTED / NOT ACTIVE
ON = GRID IS ACTIVE AND CONNECTED
BLINK = GRID IS ACTIVE BUT NOT CONNECTED
OFF = GRID IS NOT ACTIVE
ON = CONSUMING ENERGY FROM GRID / BUYING
BLINK 1 = SUPPLYING ENERGY TO GRID / ZEROING
BLINK 2 = SUPPLYING ENERGY TO GRID / SELLING
OFF = GRID NOT CONNECTED OR SYSTEM NOT OPERATING
ON = Wi-Fi CONNECTED / ACTIVE
BLINK 1 = Wi-Fi SYSTEM RESETTING
BLINK 2 = Wi-Fi NOT CONNECT TO ROUTER
BLINK 4 = Wi-Fi SERVER PROBLEM
OFF = Wi-Fi NOT ACTIVE
ON = FAULT HAS OCCURRED
BLINK = OVERLOAD OF BACK-UP OUTPUT / REDUCE LOAD
OFF = NO FAULT
SYSTEM
BACKUP-
COM
BATTERY
GRID
ENERGY
Wi-Fi
FAULT
INDICATOR EXPLANATION
STATUS
Green Blue Yellow RedGreen Blue Blue Yellow
ON=BMS AND METER COMMUNICATION OK
BLINK1= METER COMMUNICATION OK, BMS COMMUNICATION FAIL
BLINK2= BMS COMMUNICATION OK, METER COMMUNICATION FAIL
OFF= BMS AND METER COMMUNICATION FAIL
SBP Series inverter has no LCD screen, it can be controlled via the APP software
(EzManage). For iOS Systems, please go to AppStore to search for "EzManage", then
download and install it. For Android Systems, please go to Google play to search for
"EzManage", then download and install it. Besides, it can be also installed by scanning
the QR code on the back cover of this manual .
When SBP hybrid inverter is working, please use mobile devices to select the SSID of
inverter (Factory defaults is Solar - Wi-Fi, and initial password is 12345678. If any
questions, please refer to Wi-Fi Configuration). After accessing inverter's Wi-Fi network,
you can open the App then configure and monitor the SBP system.
5 EzManage Illustration
The PV Auto Test function of CEI is integrated in EzManage App. For the detailed operation of this function, please check
instructions on EzManage App.
6 CEI Auto Test/Power limit function Introduction
You can set Power limit function by EzManage APP. For the detailed operation of this function, please check
instructions on EzManage App.
Note:
If Solar-Wifi not connect to internet, or just connect Solar-Wifi directly to your smart phone, then led status on inverter is not referrible.
4.11 Special Adjustable Setpoints
The inverter has field adjustable function,such as trip points,trip times, reconnect times,active and invalid of QU curve,PU curve.
It is adjustable through special software ,if you want to use it ,please contact with after sales.
The methods document of using the software can download from goodwe website or contact with after sales.

8 Work Modes
SBP series inverters have the following main work modes based on different conditions:
Mode1：
EzMeter power>0W，excess energy is used to charge
the battery，and any remaining energy is delivered to
the grid.
Mode2：
EzMeter power<0W,battery energy is used for local loads
first,the grid also can supply when the battery capacity is
not enough.
Mode3：
If the grid is faulty or there is no grid, the system can still
work, batteries supply energy for local loads.
Mode4：
The battery can be charged by the grid, time and power
of battery charging can be set up flexibly.
9 Trouble shooting
Q/A and Trouble Shooting on SBP
(+/-) not reversed
PLEASE CHECK THE FOLLOWING ITEMS AT THE FIRST INSTALLATION, MAKE SURE EVERYTHING IS WORKING. OR PLEASE
STOP INVERTER SYSTEM TILL EVERY THING CONFIRMED FINE OR CONTACT GOODWE.
Checking Items Checking Description
Check items before SBP
start-up
Battery connection Confirm the connection between SBP
and battery : polarity ( +/-) not reversed
AC OUTPUT Connection power Back-up to loads : polarity
Confirm ON-GRID connected to and
grid
not reversed
EzMeter / CT connection Make sure EzMeter & CT connected between house loads and grid. and follow
the House→Grid direction sign on CT.
Checking items when start up system
CT & EzMeter
connection direction
BMS Communication
Checking details：
1. Check if the COM led on EzMeter triple blinking or not.
2. Or connect Solar-Wifi, check in EzManage App (“Parameters”) if
EzMeter COM state is “OK” or not.
If COM LED does not blink, or show “NG” on App, then please check
the connection between EzMeter and SBP, like:
1. RJ45 port broken or not;
2. Communication cable looses or broken?
3. EzMeter should connect to SBP RS485 port.
If everything is Ok, but problem still there, please contact GoodWe
after-sales services.
EzMeter
Communication
check
NOTE: No need to check this, if using a Lead-acid battery.
For lithium battery, please check following:
Connect Solar-Wifi, check on EzManage APP (Parameter >>> Battery) if
BMS status shows “BMS Communication OK” or not.
If APP BMS Status on APP says“BMS Communication Failure”, please
reboot SBP. if problem is still there, please check further:
a. Check on EzManage APP (Basic Setting) if Battery type is right what you
have or not, if not right, please set it right in “Basic Setting”
b. Connection between battery and SBP is OK or not;
c. communication cable looses or broken?
d. RJ45 port/cables broken or not;
If everything is Ok, but problem still there, please contact GoodWe after-
sales services.
1. Turn off PV and open Loads, check if R-P led is solid or not.
If “R-P” not solid, please check
a. if CT or EzMeter connected in a wrong direction (the arrow on
EzMeter & CT should point to grid);
b. if connection between EzMeter power supply (port 1 and 4 on EzMeter) is
OK or not.
If both are OK but problem still there, please contact GoodWe after-sales
services.
19 20
Battery
Battery
Battery
Battery

Problems During Operation
Problems Solutions
Battery settings on APP
1. For Lithium batteries:
connect Solar-Wifi, check on EzManage APP (Parameter >>>
Battery) if Battery Mode is right for your requirements. If not right,
please change it to the correct mode in “Boost settings”
2. For lead-acid :batteries
All the settings should comply with the parameters of the battery
(GoodWe do not suggest the settings for lead-acid batteries)
1. Make sure the voltage of battery is higher than 48V, otherwise
battery cannot start SBP up.
If battery voltage is OK, but problem still there, please contact
GoodWe after-sales services.
SBP not starting up with ONLY
battery connected
SBP Battery not discharging
when Pmeter<-150W.
Check items:
1. Communication between SBP and EzMeter is OK or not;
2. Make sure Meter power is higher than 150W?
a. SBP/battery will not discharge continuously unless Meter Power is
higher than 150W;
b. If Meter Power is higher than 150W, but SBP/Battery still not
discharge, then please check Ezmeter & CT connection and
direction;
1. Make sure SOC is higher than 1-DOD ;
Or if battery discharged to below 1-DOD, than battery will only
discharge again when SOC charged to 20%+(1-DOD)/2 and SOC
>105%-DOD(if need
restart the system)
battery discharge immediately, customer can
2. Check on APP if it is set as charge time, during charge time,
battery will not discharge (battery will charge preferentially during
coincident time of charge/discharge)
If everything is OK, but problem still there, please contact GoodWe
after-sales services.
SBP/Battery not charging when
Pmeter>150W
Check items:
1. Check if charge voltage is properly set
2. Check if it is set as only discharge time.
3. Check if battery is fully charged or not, or battery voltage reachs
“charge voltage” or not.
If everything is OK, but problem still there, please contact GoodWe
after-sales services.
Q&A (Questions and Answers)
Big Power fluctuation on Battery
charge/discharge
Check items
1. Check if there is a fluctuation on load power;
2. Check if there is a fluctuation on Meter power on GoodWe Portal.
If everything is OK, please contact GoodWe after-sales Services.
Check items:
1. Make sure BMS works OK. if not, please try to restart
SBP, and check the connection (for lithium batteries);
2. Check if EzMeter & CT are connected in the right position and to
right direction as on the user manual;
1. Battery does not charge
About OutPut Power Limit
Cannot see Solar-WiFi signal
on mobile devices
Battery change between
Charge/discharge continually.
Check items:
1. Make sure battery settings are saved successfully;
2. Check if there is a fluctuation on Meter power on GoodWe Portal
If Meter power is stable but problem still exists, please contact GoodWe
services.
Questions Answers
“Battery Activate” function
Only use battery when grid is
OFF
On Portal, SOC has a sudden
jump up to 95%?
1. Can set on APP the max output power to grid;
2. If Output Power Limit set as 0W, then 100w max can be still exported
to grid.
1. Open or close it on EzManage APP;
2. Used to activate battery when battery is discharged completely;
3. Only used when there is no battery charge.
1. On APP, Open off-grid output function and backup function;
2. Set charge time as 00:00-23:59, discharge time as default
1. Happened on Lead-acid battery or when BMS communication NG on
lithium battery;
2. If battery charge current is keep lower than floating charge current set
on APP for 30mins, SOC will be reset to 95% compulsively;
Battery cannot charge to
100%
1. For LG batteries, it will stop charging at SOC 95%. This is normal for LG
batteries.
2. Battery will also stop charging when battery voltage reaches charge
voltage set on EzManage APP.
1. Solar- signal will disappear when SBP is connected to the internet; if WiFi
need to change settings, it can be connected to the customer's router to change.
2. If you cannot see wifi signal and cannot connect to router, then please try
to reload wifi (refer to SBP user Manual)
3. If you still cannot find wifi signal, then restart SBP(disconnect everything
including battery and AC.)
If you cannot find Solar- after all these steps, please contact GoodWe after-WiFi
sales services.
21 22

Cannot save settings on
EzManage APP
1. Make sure you connected to solar-wifi (make sure no other devices
connected) or router (if connected Solar-wifi to router) and on home
page it shows connection OK.
2. Make sure SBP is under waiting mode (on APP) before you change any
settings on EzManage APP ---- disconnect grid/load/battery, only leave
PV connected and then restart SBP till you see work mode as wait on APP.
If all these steps do not help, please contact GoodWe services.
1. For lithium batteries, please make sure BMS
communication is OK;
2. Please check if battery voltage is lower than discharge voltage
set on APP
3. Make sure no short-cut on Battery connection side.
Battery switch trip
Lithium battery connection
Limitation on Backup Loads
NOT ALLOWED connection
For connection of Ezconverter/battery and SBP, please refer to battery
connection SOP, chose right battery brand and fill in battery capacity
value.
1. For Inductive Loads (like Air conditioner/wash machine/drill), the max
power for each load should be lower than1.5KVA , total power lower
than 2.5KVA
2. For Capacitive Loads, the total max power should be lower than 3KVA
1. Back-up side connected to grid; or backup side connected in parallel;
2. Battery connected to grid;
Battery configuration
1. Lithium battery must connect to BMS communication;
2. Nominal voltage for Lead-acid battery is 48V, max charge
voltage 60V;
3. For example, serial connection of 4*12V 100Ah lead-acid
battery, the capacity will still be 100Ah.
An error message will be displayed on the APP if a fault occurs.
Table 8-1 is the Description of Error Message
10 Error Messages
Error message
Utility Loss
Fac Failure
Over Temperature
Relay-Check Failure
DC Injection High
EEPROM R/W Failure
SPI Failure
DC Bus High
AC HCT Failure
Vac Failure
Battery Over Temperature
Battery Under Temperature
Battery Cell Voltage Differences
Battery Over Total Voltage
Battery Discharge Over Current
Battery Charge Over Current
Battery Under SOC
Battery Under Total Voltage
Battery Communication Fail
Battery Output Short
Description
Grid disconnected
Grid frequency no longer within permissible range
Overtemperature on the case
Relay self-checking failure
Overhigh DC injection
Memory chip failure
Internal communication failure
Overhigh BUS voltage
Output current sensor failure
Grid voltage no longer within permissible range
Battery Over Temperature
Battery Under Temperature
Li-Ion Battery Cell Voltage Differences
Li-Ion Battery Over Total Voltage
Battery Discharge Over Current
Battery Charge Over Current
Battery Capacity Low
Battery Under Total Voltage
Battery Communication Fail
Battery Output Short
Over Load Back-up Output Over Load

: For lead-acid battery, default charge current is 0.15C, which can be configurable up to 0.5C by APP EzManage and
cannot exceed 75A/100A. C shows the battery capacity, so for a 100Ah capacity, the default charge current is 0.15 *
100A = 15A.
For Li-Ion battery, discharge and charge current follows the command of BMS which doesn't exceed 100A.
11 Technical Parameters
347*432*190
Wall Bracket
Outdoor & indoor
External Environment Pollution Degree
Cooling
Noise (dB)
User Interface
Interface With BMS
Interface With Meter
Weight (kg)
Size (Width*Height*Depth mm）
Mounting
Certifications & Standards
Environment Category
Standby Self Consumption (W)
Topology
Safety Regulation
EMC
Natural Convection
<25
LED & APP
RS485; CAN
RS485
High Frequency Isolation
IEC 62477-1, IEC 62040-1
EN 61000-6-1, EN 61000-6-2, EN 61000-6-3, EN 61000-6-4,
EN 61000-4-16,EN 61000-4-18,EN 61000-4-29
18.5
Grade1、2、3
Technical Data GW3600S-BP
Li-Ion or Lead-acid
48
75
100~2000
3-stage adaptive with maintenance
230
50/60
22.8
40
~1 (Adjustable from 0.8 leading to 0.8 lagging)
Single phase
GW5000S-BP
5000
50/60 (±0.2%)
<3%
Battery Input Data
Battery Type
Nominal Battery Voltage (V)
Max. Charging Voltage (V)
Max. Charging Current (A)
Max. Discharging Current (A)
Charging Mode for Li-Ion Battery
Charging Mode for Lead-acid Battery
AC Output Data (On-grid)
Nominal Apparent Power Output to
Utility Grid (VA)
Max. Apparent Power Output to
Utility Grid (VA)
Nominal Ouput Frequency (Hz)
Nominal Output Voltage (V)
Max. AC Current Output to Utility Grid (A)
Max. AC Current From Utility Grid (A)
Output Power Factor
Output THDi
AC Overvoltage Category
AC Output Data (Back-up)
Max. Output Apparent Power (VA)
Peak Output Apparent Power (VA)
Automatic Switch Time(ms)
Nominal Output Freqency (Hz)
Max. Output Current (A)
Output THDv (linear load)
48
≤60 (Configurable)
5000
3680
5500, 10sec
4416, 10sec
<10
Efficiency
Max. Efficiency 95.5%
<15
Battery Capacity (Ah)
Grid Connection
<3% @Nominal Output
Nominal Output Voltage (V) 230 (±2%)
-25~60
0~95%
General Data
Operation Temperature Range (℃)
Relative Humidity
Moisture Location Category 4K4H
26
Grid Regulation AS/NZS 4777.2:2015，G83/2
G100，CEI 0-21,EN 50438
VDE-AR-N 4105,VDE 0126-1-1
Protection
Operation Altitude (m）
Communication With Cloud
Protection Degree
Li-Ion or Lead-acid
100
75 100
100~2000
Self-adaption to BMS
5000
9200
Max. Apparent Power from Utility Grid (VA)
Category III
230
50/60
16
32
3680
3680
7360
<10
16 22.8
4000
Wi-Fi
IP65
[1]
[1]
[1]
[2]
[4]
[4]
[3]
[5] [5]
[6]
Battery Over current Protection(A)
Battery Backfeed Current(A)
125
0
AC Over Current Protection(A)
AC Backfeed Current(A)
40 50
0
AS/NZS 4777.2:2015，G59/3，G100
CEI 0-21,EN 50438,VDE-AR-N 4105
VDE 0126-1-1
Storage Temperature (℃) -30~65
Note：the equiment can be only connected to the Grid type TN-C-S.
Zref : RA = 0,24 ; XA = j 0,15 at 50 Hz;
RN = 0,16 ; XN = j 0,10 at 50 Hz.
Protective class I
Output I Current (peak and duration)nrush
Maximum output fault current
(peak and duration)
Input Current Inrush (peak and duration)
60A 5us
70A 3s
<100A 20us
Output I Current (peak and duration)nrush
Maximum output fault current
(peak and duration)
Back-up Over Current Protection(A) 40 50
60A 5us
70A 3s
25
Anti-islanding Protection Integrated(AFD)
Output Over Current Protection
Output Short Protection
Output Over Voltage Protection
Integrated
Integrated
Integrated

12 Certificates
59
Note
Overvoltage category definition
Category I : applies to equipment connected to a circuit where measures have been taken to reduce transient overvoltage to a
low level.
Category II : applies to equipment not permanently connected to the installation. Examples are appliances, portable tools and
other plug-connected equipment;
Category III: applies to fixed equipment downstream of and including, the main distribution board. Examples are switchgear
and other equipment in an industrial installation;
Category IV: applies to equipment permanently connected at the origin of an installation (upstream of the main distribution
board). Example are electricity meters, primary overcurrent protection equipment and other equipment connected
directly to outdoor open lines.
Environment category definition
Outdoor : the ambient air temperature is -20~50°C, Relative humidity range is 4 % to 100 %, applied to PD3
Indoor unconditioned: the ambient air temperature is -20~50°C, Relative humidity range is 5 % to 95%,applied to PD3
Indoor conditioned: the ambient air temperature is 0~40°C, Relative humidity range is 5 % to 85%,applied to PD2
Pollution degree definition
Pollution degree 1: No pollution or only dry, non-conductive pollution occurs. The pollution has no influence.
Pollution degree 2: Normally only non-conductive pollution occurs. Occasionally, however, a temporary conductivity caused by
condensation must be expected.
Pollution degree 3: Conductive pollution occurs, or, dry, non-conductive pollution occurs which becomes conductive due to
condensation which is expected.
Pollution degree 4: Persistent conductive pollution occurs, for example, the pollution cause by conductive dust, rain and snow.
Moisture
parameters
Level
Temperature Range
Humidity Range
3K3
0~+40℃
5%~85%
4K2
-33~+40℃
15%~100%
4K4H
-20~ +55°C
4%~100%
Moisture location category definition
G100 AS/NZS 4777.2:2015 IEC 62477-1 IEC 62040-1 CEI 0-21 VDE 0126-1-1
VDE-AR-N 4105
27
tuv-sud.com/
ps-cert
Production
monitored
Type
tested
13 Maintenance
: Under off-grid mode, battery capacity should be more than 100 Ah. Under on-grid mode, battery capacity could be less than 100Ah.
: 21.7A for AS4777.2
: Can be reached only if using Lead-acid batteries or Li-Ion batteries output power is greater than the load power, the inverter will
shut down.
[2]
[3]
[4]
[5] For lead-acid or gel batteries connected in hybrid system, there will be a deviation on SOC calculation, and will have a SOC jumping
change shown on portal or APP.
[6] For a total off-grid system or long time absence of grid, battery will probably over-discharge, or drained out. We do not recommend a
totally off-grid system
28
Heatsink: please use towel to clean the heatsink once a year;
Torque: please use torque wrench to tighten the AC and battery terminal wiring connection once a year;
Followed 4.2 and 4.3 torque instruction.
DC swith: check the DC switch regularly, active the DC switch 10 times in a row once a year. operating the DC switch
will clean the contacts and will extand the life of the DC switch.
Waterproof covers: check if waterproof covers of RS485 and USB port is fasten once a year.