Graham Field intensa IN587WD Series User manual

Series IN587WD Deluxe Clinical Care Recliner,
Extra Wide with Drop Arm
Series IN587WDH Deluxe Clinical Care Recliner,
Extra Wide with Drop Arm, with Heat and Massage
IN_IN587WD-INS-LAB-RevB22
ASSEMBLY AND OPERATING
INSTRUCTIONS
SAVE THIS MANUAL FOR FUTURE USE.

CONTENTS
INTRODUCTION....................................................................................................................................................................3
IMPORTANT SAFETY PRECAUTIONS—READ BEFORE USE ...................................................................................3
WARNINGS...............................................................................................................................................................3
ASSEMBLY............................................................................................................................................................................5
UNPACKING....................................................................................................................................................................5
PRODUCT DESCRIPTION..............................................................................................................................................5
UPHOLSTERED BACK ASSEMBLY........................................................................................................................5
OPERATION ..........................................................................................................................................................................8
TENTE®CASTERS..........................................................................................................................................................8
LOCKING CASTERS................................................................................................................................................8
DIRECTIONAL (SWIVEL) CASTER .........................................................................................................................8
SIDE TABLE OPERATION..............................................................................................................................................9
RAISE TABLE...........................................................................................................................................................9
LOWER TABLE ........................................................................................................................................................9
SIDE PANEL OPERATION............................................................................................................................................10
REMOVE SIDE PANEL...........................................................................................................................................10
INSTALL SIDE PANEL ...........................................................................................................................................10
RECLINER OPERATION............................................................................................................................................... 11
FIRST POSITION (UPRIGHT POSITION) .............................................................................................................. 11
SECOND POSITION (FIRST RECLINE POSITION) .............................................................................................. 11
THIRD POSITION (SECOND RECLINE POSITION)..............................................................................................12
TRENDELENBURG POSITION (ALSO KNOWN AS SHOCK POSITION) ...........................................................12
DROP ARM OPERATION..............................................................................................................................................13
LOWER DROP ARM ..............................................................................................................................................13
RAISE DROP ARM ................................................................................................................................................13
GAS SPRING TROUBLESHOOTING GUIDE ..............................................................................................................14
ADJUSTING CABLE TENSION .............................................................................................................................14
HEAT AND MASSAGE FEATURE ......................................................................................................................................15
INSTALLATION AND OPERATING GUIDE ..................................................................................................................15
DESCRIPTION ........................................................................................................................................................15
CONNECTION ........................................................................................................................................................15
MAIN COMPONENTS.............................................................................................................................................15
HEAT AND MASSAGE INSTALLATION INSTRUCTIONS ....................................................................................16
HEAT AND MASSAGE UNIT OPERATION INSTRUCTIONS FOR GEN 3 UNIT..................................................18
HEAT AND MASSAGE UNIT TROUBLESHOOTING GUIDE................................................................................20
CARE AND MAINTENANCE ...............................................................................................................................................21
EVERY THREE MONTHS .............................................................................................................................................21
UPHOLSTERY MAINTENANCE AND STAIN REMOVAL ............................................................................................21
PERMABLOK3®CARE AND CLEANING GUIDE — ADVANCED VINYL PROTECTION ....................................21
CDC RECOMMENDATIONS .........................................................................................................................................22
DISPOSAL AND KEY TO SYMBOLS .................................................................................................................................24
DISPOSAL.....................................................................................................................................................................24
KEY TO SYMBOLS .......................................................................................................................................................24
TECHNICAL SPECIFICATIONS..........................................................................................................................................25
LIMITED WARRANTY .........................................................................................................................................................26
INDEX...................................................................................................................................................................................27
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INTRODUCTION
This manual contains assembly, operation, and maintenance instructions for the Intensa Clinical
Care Recliners Series IN587WD and IN587WDH. Read the entire manual carefully before using
your recliner, and refer to it during use if you have questions. If you have further questions, call
Graham-Field / Intensa Technical Support at 1.770.368.4700.
Intensa Clinical Care Recliners are intended to make the care, treatment and recovery of patients
easier and more comfortable. Intensa Clinical Care Recliners are used in a wide range of healthcare
applications including Dialysis, Oncology, Drug Delivery, Same Day Surgery and Post-Operative
Recovery. Intensa Clinical Care Recliners are ideal for use in hospitals, clinics and rehabilitation
centers.
Intensa Series IN587WD and IN587WDH support patient weights up to 450 lb (204.1 kg), EVENLY
DISTRIBUTED.
IMPORTANT SAFETY PRECAUTIONS—READ BEFORE USE
The safety statements presented in this chapter refer to the basic safety information that the
IN587WD / IN587WDH user must pay attention to and abide by. There are additional safety
statements in other chapters or sections, which may be the same as or similar to the following,
or specic to the operations. Please note the following special statements, used throughout this
manual, and their signicance:
WARNING: Indicates a potential hazard situation or unsafe practice that, if not avoided,
could result in death or serious personal injury.
CAUTION: Indicates a potential hazard or unsafe practice that, if not avoided, could result
in minor or moderate personal injury.
sNOTICE: Indicates a potential hazard or unsafe practice that, if not avoided, could result in
product or property damage.
Info: Provides application recommendations or other useful information to ensure that you get
the most from your product.
WARNINGS
WARNING: Read this entire manual before assembly or operation.
WARNING: Periodically inspect all parts and replace as needed.
 WARNING:Donotusenearanopename,asthechaircouldbeacombustionsource,
resultinginre,propertydamage,andseverephysicalinjury.
WARNING: Service and repair of the Intensa IN587WD / IN587WDH Deluxe Clinical Care
Recliner, Extra Wide with Drop Arm, must be performed by a Graham-Field authorized
distributor. GF Health Products, Inc. is not responsible for any consequence resulting from
any unauthorized service or repair.
WARNING: The electronics and / or actuator contain no serviceable components. If service
is required, the unit must be returned to the factory for repair. DO NOT attempt to open
the electronics or actuator or obtain local service; this will void the warranty and may
result in damage to the unit. Consult your Graham-Field authorized distributor for further
information.
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WARNING: This product has a maximum weight capacity of 450 lb (204.1 kg), EVENLY
DISTRIBUTED.
WARNING: Casters must be locked at all times, except during transport.
 WARNING:Unauthorizedmodicationofyourreclinerortheuseofnon-Intensa
replacement parts may change the structure of the recliner and could create a hazardous
condition, which may result in serious injury and will void the warranty.
WARNING: This product can expose you to chemicals including
Di(2-ethylhexyl)phthalate (DEHP) which is known to the State of California to cause
cancer and birth defects or other reproductive harm. For more information go to
www.p65warnings.ca.gov/furniture.
 WARNING:GFHealthProducts,Inc.specicallydisclaimsresponsibilityforanybodily
injury or property damage which may occur during any use which does not comply with
federal, state or local laws or ordinances.
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ASSEMBLY
UNPACKING
1. Check for obvious damage to the carton or its contents. If damage is evident, notify the carrier
and your Graham-Field authorized distributor.
2. Remove all packaging materials from recliner base.
PRODUCT DESCRIPTION
upholstered back
upholstered armrest
upholstered seat
upholstered
legrest / skirt
upholstered
footrest
fold-down
side table
frame
removable side panel
padded
push handle
gas spring
actuating lever
total locking caster
(total of 3 on recliner; black locking tab)
rear directional (swivel) locking caster
(right rear leg only; green locking tab)
Series IN587WD Deluxe Clinical Care Recliner,
Extra Wide with Drop Arm
Upholstered Back Assembly
1. After removing all components from the carton,
engage all four locks on the casters before
beginning assembly.
2. See the location of three clevis pins, two ring
cotter pins and two large cotter pins at right.
Info: The center clevis pins are 5/16" in diameter.
The outside clevis pins are 3/8" in diameter.
large cotter pin
3
/ 8 ” diameter
clevis pin
5
/ 16 ” diameter
clevis pin
back brace with
U-brackets
Back Assembly
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3. Remove cardboard shipping
retainers and tape from around
gas spring cylinders. Rotate the
hinge section on the gas spring
so that it is perpendicular to the
upholstered back, as shown at
right.
4. Remove side panel: grasp
upholstered side panel from
both sides. Pull sharply out
from recliner until locking
clips release side panel from
frame.
5. Lift the upholstered back
from the sides and place it
horizontally with the
upright back tubes resting
on the recliner frame.
6. Align the holes on the
upright back tubes of the
upholstered back with the
holes on the seat frame.
Place the 3/8" diameter
clevis pins through the
mounting holes in the frame
and back as shown at right.
7. Secure the two clevis pins
by placing a large cotter
pin through the hole in the
clevis pin (one for each
side) as shown at right.
clevis pin
cotter pin
Remove Side Panel
Clevis Pin and Cotter Pin
Align Holes Place Clevis Pins
Place Cotter Pin Cotter Pin
gas spring hinge
Rotate HInge
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Place Clevis Pins
Place Cotter Pins
Replace Side Panel
8. Raise the upholstered back to vertical position.
Tuck the plastic skirt at rear of upholstered
back behind seat frame crossbrace. Align the
hinges at the bottom of the gas springs with
the holes in the U-brackets on the seat frame
crossbrace. While holding the back in position
with one hand, secure both gas spring hinges
to the U-brackets by placing two 5/16"diameter
clevis pins through the U-brackets and hinges
with the other hand.
9. Secure the clevis pins by placing the ring cotter
pins through the hole in the clevis pins as
shown at right.
10. Re-install side panel: insert side panel
into recliner frame by lining up side
panel clips with frame tubes. Push
side panel rmly into frame until
side panel clips lock into place.
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OPERATION
TENTE®CASTERS
WARNING: Casters must be locked at all times, except during transport.
All Intensa Clinical Care Recliners now feature
the latest design, all-plastic casters from TENTE.
Specically designed for use in healthcare
environments, the new casters are easier to
clean, easier to move, and tolerate a wide array
of cleaners and chemicals. Each caster is made
from high-grade synthetic materials and features
a double-ball bearing swivel head. The wheel
center is made of polypropylene and the tire
tread of TENTEprene (thermoplastic rubber).
The gray non-marking tires feature precision ball
bearings.
Locking casters
Each Intensa Clinical Care Recliner features three
total locking casters, identied by black actuator
tabs, that lock both the wheel and the swivel.
To activate the total lock, simply press down on
the BLACK actuator tab until it locks. To release
the total lock, press on the raised portion of the
actuator tab until the lever is back in the normal
operating position.
Directional (swivel) caster
The fourth caster, located on the right rear
position of the recliner, is a directional (swivel)
locking caster only. Identied by a green actuator
tab, the directional lock caster will lock in one
of two 180-degree positions relative to the frame
(forward and backward) and allows the recliner
to track straight when pushed. To activate the
directional lock, simply press down on the
GREEN actuator tab until it locks — you may
need to move the recliner slightly until the caster
locks in a straight line with the recliner frame. To
release the directional lock, press on the raised
portion of the actuator tab until the lever is back
in the normal operating position.
green actuator tabblack actuator tab
directional (swivel)
locking caster
(right rear caster)
total
locking caster
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side table
(stored position)
side table
(engaged position)
tabs engage into
slots on side table
mount bracket
side table
mount bracket
3/8" clevis pin
attachment
armrest
side table
(disengaged position)
Side Table
SIDE TABLE OPERATION
Raise Table
Raise the side table all the
way up and slide in toward the
armrest until tabs engage slots
in mount bracket. Press down
lightly on table to ensure locking
tabs are engaged.
Lower Table
Lift the side table up slightly until
tabs disengage slots and pull
table away from armrest. Lower
side table to self-storing position.
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SIDE PANEL OPERATION
For easy cleaning and access to the side
and underside of the recliner, Intensa
Clinical Care Recliners feature easy-to-
remove side panels.
Remove Side Panel
Grasp upholstered side panel from both
sides. Pull sharply out from recliner until
locking clips release side panel from frame.
Install Side Panel
Insert side panel into recliner frame by
lining up side panel clips with frame tubes.
Push side panel rmly into frame until side
panel clips lock into place.
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Upright Position
First Recline Position
(TV Position)
Second Recline Position
(Full Recline Position)
Trendelenburg Position
(Shock Position)
RECLINER OPERATION
The Intensa Series IN587WD and IN587WDH Recliners feature three positions for patient comfort.
The fourth position is a Trendelenburg (or Shock Position) that must be activated by a caregiver.
The Trendelenburg Position CANNOT be activated by a patient while in the recliner. In addition,
the Series IN587WD features a back that can be repositioned via the adjustment lever located on
the push handle on the back of the recliner.
First Position (Upright Position)
The rst position is the Upright Position. This
position is ideal for patient transport and can be
used to initiate patient treatment / therapy.
Second Position (First Recline Position)
The second position is the First Recline Position
and is also known as the “TV” position. This
position is ideal for patient treatment, rest and
reading.
To Achieve Second Position / First Recline
Position:
• Reclining by patient: Place hands on armrests
and push body against recliner back to
recline yourself to desired position. To bring
yourself up, place hands on armrests and
pull yourself up while leaning your body
forward, away from the recliner back, while
at the same time pushing down evenly on the
footrest with your legs.
• Reclining by attendant: Standing on either
side of the recliner, grasp the armrest with
one hand and the push handle with the other
hand. Push back on push handle to recline. To
return, grasp push handle and pull forward to
raise the recliner’s back.
sNOTICE: DO NOT use the footrest by itself
to return the recliner to an upright position
from any recline position. Doing so may
damage the recliner mechanism. Please
follow the instructions above to operate the
recliner.
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Third Position (Second Recline Position)
The third position is the Second Recline
Position and is also known as the “Full Recline”
position. This position is ideal for patient
treatment, rest and reading.
To Achieve Third Position / Second Recline
Position:
• By the patient: From the First Recline
Position, continue to push against the back
by placing your hands on armrests and
continue to recline yourself to the Second
Recline Position. To bring yourself up, place
hands on armrest and pull yourself up while
leaning your body forward away from the
recliner back while at the same time pushing
down evenly on the footrest with your legs.
• Reclining by attendant: Standing on either side of the recliner, grasp the armrest with one hand
and push handle with the other hand. Push back on push handle to recline. To return, grasp
push handle and pull forward to raise the recliner back.
Info: Due to the 450 lb (204.1 kg), EVENLY DISTRIBUTED, weight capacity, the IN587WD /
IN587WDH Recliner has two gas pistons to assist in the recline and return of the back. One
piston assists during the rearward movement of the back, the other piston assists during the
return of the back to an upright position. For this reason, in order for the gas piston to operate
properly, a person of at least 150 lb (68.0 kg) should be sitting in the recliner.
Trendelenburg Position (Also Known as Shock Position)
Info: This position can only be achieved by a
caregiver.
Standing at the back of the recliner, grasp the
push handle with one hand while actuating the
Lever located on the rear push handle with other.
Slowly guide the back down fully until it stops
and release the lever. Trendelenburg Position
can be obtained from any position.
To bring recliner out of Trendelenburg, stand
at the back of the recliner and actuate the lever
shown in upper right picture. Slowly guide the
back upright and release the lever. The recliner
can then be placed in the desired position.
Upright Position
First Recline Position
(TV Position)
Second Recline Position
(Full Recline Position)
Trendelenburg Position
(Shock Position)
Lever
Upright Position
First Recline Position
(TV Position)
Second Recline Position
(Full Recline Position)
Trendelenburg Position
(Shock Position)
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DROP ARM OPERATION
The Intensa Deluxe Clinical Care Recliner
Extra Wide with Drop Arm (Series IN587WD
and IN87WDH) features self-storing drop arms
that are simple for the caregiver to actuate.
By lowering the arm, a safer and easier lateral
transfer for the resident and caregiver can be
achieved.
WARNING: Always lock all casters before
attempting to transfer a patient. DO NOT
attempt to transfer a patient if you are
unsureaboutthephysicalabilitiesofthe
patient or yourself. If you are transferring a
patient between two pieces of equipment,
ensure both pieces of equipment are
locked, are at the same height in order to
reduce the amount of lifting required to
transfer the patient, and are as close to one
another as possible. Failure to heed this
warning could result in personal injury to
the patient and / or caregiver.
Lower Drop Arm
1. Lift fold-down side table away from recliner
to expose drop arm pull button as shown at
right.
2. Pull drop arm pull button outward while
gently pushing down on center of armrest
until arm is in the fully lowered position.
Raise Drop Arm
1. Grasp armrest with one hand and pull upward
while pulling out on the drop arm pull button.
Evenly raise armrest upward until drop arm
pull button locks into place.
2. Ensure drop arm is secure by pushing down
on center of armrest.
Arm Dropped
Pull Button Detail
arm
arm
Arm Up
pull button
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Adjusting Cable Tension 2
Adjusting Cable Tension 1
GAS SPRING TROUBLESHOOTING GUIDE
Info: gas springs have been pre-adjusted at factory
The gas spring on your recliner provides counterbalancing forces, and is self-locking for innite,
precise positioning. Unlocking the gas spring is controlled by actuating the lever located on the
padded push handle on the back of the recliner. When the lever is actuated it pulls on the cable
which in turn pulls on a hinge, depressing a button at the end of the gas spring rod. If the gas
spring does not unlock when the lever is actuated or if it remains permanently unlocked when the
lever is actuated, the cable must be adjusted.
Adjusting Cable Tension
1. Remove the one screw and cable clip which
secure the cable to the upholstered back.
Remove the gas spring from the recliner by
disassembling the two ring cotter pins and
the two clevis pins that secure the gas spring
to the back / frame.
2. Lower the back until it rests on the stop bars
on the recliner frame. Loosen the lock nut on
the gas spring.
3. Hold the hinge assembly while turning the gas
spring until the cable just becomes taut. Back
off the gas spring an additional half turn.
Info: If the gas spring was not unlocking when
the lever was actuated, the gas spring must
be turned clockwise. If the gas spring was not
locking when the lever was released, the gas
spring must be turned counter-clockwise.
4. Retighten the lock nut.
5. Reassemble the gas spring to the back of the
recliner by replacing the clevis pins, bridge
pins, and re-attach cable to back of recliner
with the screw and cable clip.
6. Actuate the recliner in accordance with
the operating instructions to verify correct
adjustment.
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HEAT AND MASSAGE FEATURE
INSTALLATION AND OPERATING GUIDE
WARNING: Important! Read and understand these instructions before assembling or using
the Intensa Specialty Healthcare Seating Heat and Massage Unit. If you do not understand
any part of these warnings, cautions or instructions, contact a healthcare professional
for direction in the use of this product. If the Heat and Massage Unit is not properly
assembled, personal injury and damage to the Heat and Massage Unit could result.
WARNING: The recliner seat and back heating elements are wired to operate in series only.
Do not change the system wiring in any way.
WARNING: If components are damaged or missing, contact your Graham-Field authorized
distributor immediately. DO NOT use substitute parts. Use only Intensa replacement parts.
The use of non-Intensa replacement parts could cause personal injury, property damage,
and void the warranty.
WARNING: GF Health Products, Inc. assumes no responsibility for any damage or injury
caused by improper assembly or use of this product.
Description
The Intensa Healthcare Seating Heat and Massage Unit is a low-voltage (12V) Heat and Massage
Unit, controllable by the user and / or caregiver via a handheld pendant. It is designed to enhance
the comfort of the patient / resident during the use of Intensa Clinical Care Recliners. The Heat and
Massage Unit offers three levels of seat and back heat, as well as a gentle or rm massage function
for just the lower back or both lower and upper back.
Connection
The Heat and Massage Unit comes pre-installed in Intensa Clinical Care Recliners with the Heat
and Massage Option.
Info: Model IN587WDH requires two connections; one for the massage motor and the other at
the control box.
Main Components
1. All Heat and Massage functions are controlled
by the handheld pendant.
The handheld pendant comes pre-installed
and is wrapped to the bottom of the seat for
model IN587WDH. To store the pendant when
not in use or for caregiver use, place it in the
pendant storage bracket mounted on the back
of the recliner as shown at right.
Handheld Heat and Massage
Pendant Shown in Storage Bracket
on Back of Recliner
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Control Module and Transformer Unit Showing All Connections Correctly Made
2. The Control Module and Transformer, shown above, are contained in a single unit mounted in
the back compartment. The 8-foot power cord plugs into the wall AC outlet.
Heat and Massage Installation Instructions
During recliner shipment, the Heat and Massage cable connections are disconnected. Just two
easy connections are required to make the unit functional.
CAUTION: To prevent personal injury and damage to the recliner always obtain assistance
when positioning the recliner as instructed in the following sections.
Control Module and Transformer Unit Showing All Connections Correctly Made
1. Install the back assembly and gas spring on the seat frame with the clevis pins and clips
supplied with the recliner as indicated in your recliner’s Assembly and Operating Manual.
2. Remove the left side table, shown at right, from the recliner to prevent damage to it during
setup: Withdraw the ball lock pin, shown at right, and set ball lock pin and table aside.
Handheld
Pendant
Power Cord
Handheld
Pendant
Insert
Back
Massage
Connector
Here
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3. Place a protective cover or drop cloth on your workbench
or oor to protect the recliner frame nish and upholstery.
With assistance, carefully roll the recliner and rest it on its
left side to provide access to the seat bottom, as shown at
right. If desired, for better access, you may roll the recliner
completely upside down. Carefully extend the footrest
partway for access to the components, as shown at right.
WARNING: DO NOT place your hands in the path of the
moving recliner mechanism. Moving parts could cause
personal injury.
4. Insert the cable connector labeled BACK into the control
module connector (see picture of control module on
previous page) until its locking tab snaps into place.
5. Locate the black plastic corrugated tube at the lower back of
the Recliner.
6. Pull on the red wires coming out of the plastic tube.
Locate MASSAGE MOTOR
Connector within Corrugated Tube
Connect MASSAGE MOTOR wires
Connect Massage Motor Wires
7. There is a connector within the plastic tube labeled
“Massage Motors” — connect this connector to the other
Massage Motor connector shown above.
8. If you need to replace the Handheld Pendant, remove the
small white connector security lock as shown at right.
9. With assistance, carefully return the recliner to its upright
position.
10. Reinstall the left side table with the ball lock pin.
11. The Heat and Massage Unit is now ready for operation.
Instructions for use follow.
sNOTICE: Before rolling the recliner, ensure the power cord is unplugged from the AC
outlet.
Insert Cable Connector
Labeled SEAT
Through Bushing
Connector Security Lock
Connector
Security Lock
Roll Recliner
onto its Left Side
Remove
Left Side Table
balllock pin left sidetable
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Heat and Massage Unit Operation Instructions for Gen 3 Unit
1. Plug the power cord into any grounded outlet.
Heat and Massage Handheld Pendant
2. The Heat and Massage Unit is operated using the handheld pendant, shown above.
Faceplate Selector Switch,
Heat and Massage Handheld Pendant
3. The Pendant has two membrane switches. The left switch controls the Massage Function and
the right switch controls the Heat Function, as shown above on the Handheld Pendant Selector
Switch Faceplate. You can use either the Heat or Massage or both functions at the same time.
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4. Press the left switch to start the Massage function. The Massage Function Settings are as
follows:
a) Press selector switch for Setting 1: Gentle Lower Back Massage.
b) Press selector switch AGAIN for Setting 2: Firm Lower Back Massage.
c) Press selector switch AGAIN for Setting 3: Gentle Upper and Lower Back Massage.
d) Press selector switch AGAIN for Setting 4: Firm Upper and Lower Back Massage.
e) Press selector switch AGAIN: Massage function Shuts Off.
5. Press the right switch to start the Heat function. The Heat Function Settings are as follows:
a) Press selector switch for Setting 1: High Heat, 104°F (40°C), brightest LED.
b) Press selector switch AGAIN for Setting 2: Medium Heat, 101°F (38.6°C), bright LED.
c) Press selector switch AGAIN for Setting 3: Low Heat, 100°F (37.8°C), dim LED.
d) Press selector switch AGAIN: Heat function shuts off.
e) There is a small red indicator light, which illuminates only during the Heat function, in the
selector switch. The light’s brightness is determined by the Heat level being used:
Brightest = High Heat; Dimmest = Low Heat.
6. The Heat and Massage Unit automatically shuts off at the following times:
a) HEAT FUNCTION: After one hour of continuous use at the same level.
b) MASSAGE FUNCTION: After fteen minutes of continuous use at the same level.
c) To restart the Heat and Massage Unit, follow previous steps 4 and 5.
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Heat and Massage Unit Troubleshooting Guide
The cables and connections need to be validated. This will require the services of a maintenance
person and a clear working area.
1. INSPECTION: Perform the following checks. If a working recliner of the same model is available,
use it for comparison.
a) Is the AC cord properly connected to the power supply? Is the cable from the power supply
to the control module junction box in place?
b) With the power supply AC cord plugged into a live AC outlet, does the small light to the
left of the white seat symbol (located on the switch) light up when the switch is pressed
repeatedly or is there any indication of massage operation?
WARNING: Disconnect the power cord from the AC outlet before performing the following
steps!
c) Is there any sign of external damage to the handheld pendant or wire?
d) Is there any sign of external damage to the recliner?
e) Do any of the cables show any sign of damage or pinch points?
f) Are all cable connections to the control module in place? Are the connectors fully engaged?
g) Are any of the connectors damaged?
h) Are the wires within the connectors attached to the pins? Each wire may have to be tugged
lightly to check if the wire is still crimped to the pin.
2. POST-INSPECTION:
a) If improper or loose connections are found, reconnect them rmly (unless a loose wire has
been found). Plug the power supply AC cord into a live wall socket and operate the unit
through all functions.
b) If the handheld pendant or wire is damaged, notify Graham-Field so that a handheld
pendant can be sent for replacement.
c) If damage to any other electrical cable or component, or disconnected wires are found,
please notify Graham-Field.
3. ACTIONS:
a) If full operation is restored, please advise Graham-Field of your successful outcome.
b) If the fault cannot be corrected by simple re-connection, please inform Graham-Field of the
results of your inspection in detail so that we may determine the appropriate action to be
taken.
If you have any questions about the setup and / or operation of the Heat and Massage Unit, call the
Graham-Field Technical Support Group at 1.770.368.4700.
IN_IN587WD-INS-LAB-RevB22 20
www.intensa.net