Grandstream Networks GXV3240 User manual

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Grandstream Networks, Inc.
GXV3240 Enterprise Application Phone
User Manual
Grandstream Networks, Inc.
GXP3275 Enterprise Application
Phone
User Manual
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GXV3240 User Manual
Grandstream Co., Ltd
Software Version: 1.0.0.9 Format Version：0.2
I
GXV3240 User Manual
Index
CHANGE LOG..................................................................................................3
FIRMWARE VERSION 1.0.0.11 ...............................................................................................3
WELCOME........................................................................................................4
PRODUCT OVERVIEW ...........................................................................................................5
FEATURE HIGHLIGHTS..........................................................................................................7
INSTALLATION.................................................................................................9
EQUIPMENT PACKAGING......................................................................................................9
PRODUCTAPPEARANCE ......................................................................................................9
CONNECTING YOUR PHONE ..............................................................................................13
GETTING TO KNOW GXV3240.....................................................................15
SOFTWARE FEATURES .......................................................................................................15
HARDWARE FEATURES.......................................................................................................16
USING THE MESSAGE WAITING INDICATOR.....................................................................17
MANAGING STATUS BAR.....................................................................................................18
ONSCREEN KEYBOARD......................................................................................................19
ENGLISH INPUT METHOD.............................................................................................20
CHINESE KEYBOARD....................................................................................................20
NUMBER AND SYMBOLS ..............................................................................................20
DESKTOP..............................................................................................................................21
ASSISTIVE TOUCH........................................................................................23
USING TOUCHSCREEN .......................................................................................................23
SHORTCUT KEYS.................................................................................................................24
MANAGING STATUS BAR.....................................................................................................25
DESKTOP MENU...................................................................................................................28
SWITCH DESKTOPS.............................................................................................................29
EDIT DESKTOP.....................................................................................................................29
ADDING AN APP TO DESKTOP.....................................................................................30
ADDINGAN ITEM TO DESKTOP....................................................................................31
MANAGING DESKTOP APPS AND ITEMS.....................................................................32
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MANAGING APPS .................................................................................................................35
EDITING WALLPAPER ..........................................................................................................36
MAKING PHONE CALLS...............................................................................37
ACCOUNT.............................................................................................................................37
MAKING A CALL....................................................................................................................38
DIRECT DIALING............................................................................................................38
REDIAL...........................................................................................................................39
CONTACTS.....................................................................................................................39
CALL HISTORY...............................................................................................................40
DIRECT IP CALL.............................................................................................................41
ANSWERING A CALL............................................................................................................42
SINGLE INCOMING CALL..............................................................................................42
MULTIPLE INCOMING CALL..........................................................................................44
ACTIVE CALL........................................................................................................................45
CALL HOLD AND CALL RESUME ..................................................................................45
CALL RECORD...............................................................................................................46
MUTE..............................................................................................................................47
VOICE CHANNEL SWITCH ............................................................................................48
DND.......................................................................................................................................50
MISSED CALLS.....................................................................................................................51
CALL TRANSFER..................................................................................................................52
BLIND TRANSFER..........................................................................................................52
ATTENDED TRANSFER.................................................................................................54
6-WAY CONFERENCE ..........................................................................................................57
INITIATE CONFERENCE................................................................................................57
REMOVE PARTY FROM CONFERENCE .......................................................................59
END CONFERENCE.......................................................................................................59
HOLD & RESUME CONFERENCE.................................................................................59
MPK.......................................................................................................................................60
VOICEMAIL ...........................................................................................................................62
SCA .......................................................................................................................................64
ACTIVATE CALL FEATURES.................................................................................................65
CONTACTS.....................................................................................................68
ADD CONTACT .....................................................................................................................69
DIRECTADD...................................................................................................................69
BATCH IMPORT..............................................................................................................70
DOWNLOAD...................................................................................................................71
SEARCH CONTACTS............................................................................................................72
DIRECT SEARCH...........................................................................................................72
VIEW FAVORITES ..........................................................................................................72
VIEW GROUPS...............................................................................................................73
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MANAGE CONTACTS...........................................................................................................73
DELETE CONTACTS......................................................................................................73
EXPORT CONTACTS .....................................................................................................74
SEND CONTACTS..........................................................................................................75
CONTACTS STORAGE STATUS....................................................................................75
ADD GOOGLE ACCOUNT..............................................................................................76
ADD CONTACT TO FAVORITES.....................................................................................77
ADD GROUPS................................................................................................................79
TOOLS ............................................................................................................82
FILEMANAGER .....................................................................................................................82
COPY FILE......................................................................................................................82
MOVE FILE.....................................................................................................................84
SEND FILE......................................................................................................................84
DELETE FILE..................................................................................................................85
RENAME FILE ................................................................................................................86
LDAP(NOT SUPPORT NOW)................................................................................................86
CALL HISTORY .....................................................................................................................88
BLACKLIST............................................................................................................................91
SMS.......................................................................................................................................95
VIEW SMS ......................................................................................................................96
NEW SMS.......................................................................................................................96
MANAGE SMS................................................................................................................97
RECORDER ..........................................................................................................................98
NORMAL RECORDER....................................................................................................99
CALL RECORDER........................................................................................................100
IP LOCATION.......................................................................................................................100
DIAGNOSIS.........................................................................................................................101
FTP SERVER.......................................................................................................................102
MULTIMEDIA................................................................................................105
GALLERY ............................................................................................................................105
BROWSER ..........................................................................................................................109
MUSIC ................................................................................................................................. 110
RSS NEWS...........................................................................................................................111
WEATHER FORECAST....................................................................................................... 112
GS MARKET.................................................................................................114
VIEW APP’S DETAILS ......................................................................................................... 114
SEARCH APPS.................................................................................................................... 115
DOWNLOAD AND INSTALLAPPS....................................................................................... 115
UPDATE APPS .................................................................................................................... 116
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CONNECTING TO NETWORKS AND DEVICES........................................117
NETWORK........................................................................................................................... 117
ENABLE ETHERNET.................................................................................................... 117
DHCP............................................................................................................................ 118
ENABLE PPPoE............................................................................................................ 118
WI-FI.................................................................................................................................... 118
ENABLE WI-FI .............................................................................................................. 118
SEARCH AND ADD WI-FI............................................................................................. 119
BLUETOOTH....................................................................................................................... 119
ENABLE BLUETOOTH.................................................................................................. 119
BLUETOOTH SETTINGS..............................................................................................120
SEARCH AND PAIR BLUETOOTH................................................................................120
CONNECTING TO A BLUETOOTH DEVICE.................................................................122
SEND FILES VIA BLUETOOTH ....................................................................................122
USE BLUETOOTH HEADSET FOR CALLS..................................................................123
EHS HEADSET....................................................................................................................123
EXTERNAL USB DEVICE....................................................................................................124
EXTERNAL SD CARD .........................................................................................................125
GXV3240 LCD SETTINGS ...........................................................................126
PERSONALIZED ACCOUNT ...............................................................................................127
WIRELESS & NETWORK....................................................................................................128
SOUND................................................................................................................................128
DISPLAY..............................................................................................................................129
STORAGE ...........................................................................................................................129
APPLICATIONS...................................................................................................................129
LOCATION ACCESS............................................................................................................130
SECURITY SETTINGS ........................................................................................................130
LANGUAGE &KEYBOARD..................................................................................................131
ACCOUNTS.........................................................................................................................131
DATE &TIME........................................................................................................................132
ABOUT PHONE...................................................................................................................132
ADVANCED SETTINGS.......................................................................................................133
REBOOT..............................................................................................................................133
GXV3240 WEB GUI......................................................................................134
DEFINITIONS ......................................................................................................................134
ACCESSING GXV3240 WEB GUI .......................................................................................135
IPADDRESS........................................................................................................................135
TOACCESS THE GXV3240 WEB GUI................................................................................135
SAVE CHANGES.................................................................................................................136
CONFIGURE WEB PAGE....................................................................................................137
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TOOLBAR.....................................................................................................................137
STATUS.........................................................................................................................138
ACCOUNT ....................................................................................................................141
ADVANCED SETTINGS................................................................................................155
MAINTENANCE............................................................................................................165
UPGRADING AND PROVISIONING............................................................187
CONFIGURATION FILE DOWNLOAD.................................................................................187
CONFIGURE SERVER........................................................................................................188
CONFIGURE TFTP SERVER........................................................................................188
CONFIGURE HTTP SERVER.......................................................................................190
FIRMWARE UPDATE...........................................................................................................191
UPDATE VIA UPLOAD FIRMWARE FILE .....................................................................191
MANUAL UPDATE ........................................................................................................192
AUTO UPGRADE..........................................................................................................193
FACTORY RESET ...............................................................................................................194
VIA LCD MENU.............................................................................................................195
VIATHE WEB GUI........................................................................................................195
VIA BUTTONS...............................................................................................................196
FAQs .............................................................................................................197
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VI
Table of Figures
Figure 1 GXV3240 Main Case and Extension Board ....................................................................... 10
Figure 2 GXV3240 Main Case-Back View........................................................................................ 12
Figure 3 GXV3240 Main Case-Side View ........................................................................................ 13
Figure 4 GXV3240 MWI LED Status ................................................................................................ 17
Figure 5 GXV3240 English Keyboard............................................................................................... 20
Figure 6 GXV3240 English Keyboard-Uppercase............................................................................ 20
Figure 7 GXV3240 English Input Method-Numbers and Symbols................................................... 21
Figure 8 GXV3240 English Input Method-More Numbers and Symbols.......................................... 21
Figure 9 GXV3240 Multi-screens...................................................................................................... 22
Figure 10 GXV3240 Finger Gestures ............................................................................................... 23
Figure 11 GXV3240 Open Status Bar .............................................................................................. 25
Figure 12 GXV3240 Status Bar-Notification ..................................................................................... 26
Figure 13 GXV3240 Status Bar-System Settings............................................................................. 27
Figure 14 GXV3240 Idle Screen Menu............................................................................................. 28
Figure 15 GXV3240 Switch Desktops .............................................................................................. 29
Figure 16 GXV3240 Edit Desktop..................................................................................................... 30
Figure 17 GXV3240 Add App to Desktop......................................................................................... 31
Figure 18 GXV3240 Edit Widgets..................................................................................................... 31
Figure 19 GXV3240 Clock Interface ................................................................................................. 32
Figure 20 GXV3240 Move Clock to Desktop.................................................................................... 33
Figure 21 GXV3240 Remove Clock from Desktop........................................................................... 34
Figure 22 GXV3240 Edit Clock Size................................................................................................. 34
Figure 23 GXV3240 Application Interface ........................................................................................ 35
Figure 24 GXV3240 Choose Wallpaper ........................................................................................... 36
Figure 25 GXV3240 Registered Account Status .............................................................................. 37
Figure 26 GXV3240 Call Interface.................................................................................................... 38
Figure 27 GXV3240 View Contacts .................................................................................................. 40
Figure 28 GXV3240 Call History....................................................................................................... 41
Figure 29 GXV3240 Call Interface-Input IP Address........................................................................ 42
Figure 30 GXV3240 Single Incoming Call ........................................................................................ 43
Figure 31 GXV3240 Incoming Video Call-Ring Interface................................................................. 43
Figure 32 GXV3240 Multiple Incoming Calls- Ring Interface........................................................... 44
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Figure 33 GXV3240 Call on Hold ..................................................................................................... 46
Figure 34 GXV3240 Call Record-More............................................................................................. 46
Figure 35 GXV3240 Call Mute.......................................................................................................... 47
Figure 36 GXV3240 Call Interface.................................................................................................... 48
Figure 37 GXV3240 Speak via headset ........................................................................................... 48
Figure 38 GXV3240 Drop-down Status Bar-System Settings.......................................................... 51
Figure 39 GXV3240 Missed Calls Remind Interface........................................................................ 52
Figure 40 GXV3240 Transfer-Blind Transfer.................................................................................... 53
Figure 41 GXV3240 Transferring-Blind Transfer.............................................................................. 53
Figure 42 GXV3240 Transfer -Attended Transfer ............................................................................ 55
Figure 43 GXV3240 Call Forward-Select Forward Mode................................................................. 55
Figure 44 GXV3240 Call Forward -–Transferring............................................................................. 56
Figure 45 GXV3240 Call Forward-Split ............................................................................................ 56
Figure 46 GXV3240 Conference Interface ....................................................................................... 57
Figure 47 GXV3240 Manually Add Party to Conference.................................................................. 58
Figure 48 GXV3240 Invite Party to Conference ............................................................................... 58
Figure 49 GXV3240 3-way Conference Call Established................................................................. 59
Figure 50 GXV3240 Add MPK Number............................................................................................ 61
Figure 51 GXV3240 MPK Number List............................................................................................. 61
Figure 52 GXV3240 Add Number from Contacts ............................................................................. 62
Figure 53 GXV3240 MPK Number Interface .................................................................................... 62
Figure 54 GXV3240 Advanced Settings-Account............................................................................. 63
Figure 55 GXV3240 Read Voicemail................................................................................................ 63
Figure 56 GXV3240 SCA Settings via LCD...................................................................................... 65
Figure 57 GXV3240 SCA Setting via Web GUI................................................................................ 65
Figure 58 GXV3240 View Contacts .................................................................................................. 69
Figure 59 GXV3240 Add New Contact............................................................................................. 70
Figure 60 GXV3240 Batch Import Contacts ..................................................................................... 71
Figure 61 GXV3240 Download Contacts.......................................................................................... 72
Figure 62 GXV3240 Contacts-View Groups..................................................................................... 73
Figure 63 GXV3240 Import Contacts................................................................................................ 74
Figure 64 GXV3240 Contacts Storage Status.................................................................................. 76
Figure 65 GXV3240 Account-Sync Interface.................................................................................... 76
Figure 66 GXV3240 Add Google Account........................................................................................ 77
Figure 67 GXV3240 Add Google Account- Wizard 1 ....................................................................... 77
Figure 68 GXV3240 Add Google Account- Wizard 2 ....................................................................... 77
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Figure 69 GXV3240 Contacts-Favorites........................................................................................... 78
Figure 70 GXV3240 Edit New Contact ............................................................................................. 79
Figure 71 GXV3240 Contacts Interface-Operating Menu ................................................................ 79
Figure 72 GXV3240 Contacts-Groups.............................................................................................. 80
Figure 73 GXV3240 Add New Groups.............................................................................................. 80
Figure 74 GXV3240 FileManager-Editing......................................................................................... 83
Figure 75 GXV3240 FileManager-Root Directory............................................................................. 83
Figure 76 GXV3240 FileManager-Delete File .................................................................................. 85
Figure 77 GXV3240 FileManager-Rename File ............................................................................... 86
Figure 78 GXV3240 LDAP Settings.................................................................................................. 87
Figure 79 GXV3240 LDAP-Search Contact ..................................................................................... 87
Figure 80 GXV3240 LDAP-Add Contact........................................................................................... 87
Figure 81 GXV3240 LDAP-Batch Add Contact ................................................................................ 87
Figure 82 GXV3240 LDAP-Confirm to Batch Add Contacts............................................................. 87
Figure 83 GXV3240 Call History....................................................................................................... 88
Figure 84 GXV3240 Call History Details........................................................................................... 89
Figure 85 GXV3240 Empty Call History ........................................................................................... 90
Figure 86 GXV3240 Editing Call History........................................................................................... 91
Figure 87 GXV3240 Blacklist-Block History ..................................................................................... 92
Figure 88 GXV3240 Manually Add Number to Blacklist................................................................... 93
Figure 89 GXV3240 Editing Blacklist List ......................................................................................... 93
Figure 90 GXV3240 Blacklist Settings.............................................................................................. 93
Figure 91 GXV3240 Blacklist –Block History Notification................................................................. 94
Figure 92 GXV3240 SMS List........................................................................................................... 95
Figure 93 GXV3240 Send SMS........................................................................................................ 96
Figure 94 GXV3240 New SMS ......................................................................................................... 97
Figure 95 GXV3240 Recorder .......................................................................................................... 99
Figure 96 GXV3240 Normal Recorder.............................................................................................. 99
Figure 97 GXV3240 Normal Record-Recording............................................................................. 100
Figure 98 GXV3240 Call Recordings.............................................................................................. 100
Figure 99 GXV3240 IP Location ..................................................................................................... 101
Figure 100 GXV3240 Diagnosis ..................................................................................................... 102
Figure 101 GXV3240 FTP Server................................................................................................... 103
Figure 102 GXV3240 FTP Server- Start FTP Server ..................................................................... 103
Figure 103 GXV3240 FTP Server Settings .................................................................................... 104
Figure 104 GXV3240 Gallery.......................................................................................................... 106
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Figure 105 GXV3240 Gallery-Images List...................................................................................... 106
Figure 106 GXV3240 Gallery- View Image in Full Screen ............................................................. 107
Figure 107 GXV3240 Gallery- Edit Image ...................................................................................... 108
Figure 108 GXV3240 Gallery- Edit Image via Menu Options......................................................... 108
Figure 109 GXV3240 Gallery- Editing Image ................................................................................. 108
Figure 110 GXV3240 Browser........................................................................................................ 109
Figure 111 GXV3240 Operating Browser via Menu Options ......................................................... 110
Figure 112 GXV3240 Music Interface............................................................................................. 111
Figure 113 GXV3240 RSS News Widget ....................................................................................... 111
Figure 114 GXV3240 RSS News Settings ..................................................................................... 112
Figure 115 GXV3240 Weather Forecast Widget............................................................................ 113
Figure 116 GXV3240 Weather Forecast- Details Interface............................................................ 113
Figure 117 GXV3240 GS Market.................................................................................................... 114
Figure 118 GXV3240 GS Market-Download .................................................................................. 115
Figure 119 GXV3240 GS Market - Installed................................................................................... 116
Figure 120 GXV3240 Wi-Fi Connection ......................................................................................... 119
Figure 121 GXV3240 Bluetooth Settings........................................................................................ 120
Figure 122 GXV3240 Search Bluetooth ......................................................................................... 121
Figure 123 GXV3240 Pair Bluetooth .............................................................................................. 121
Figure 124 GXV3240 Bluetooth Device Settings............................................................................ 122
Figure 125 GXV3240 Send File via Bluetooth................................................................................ 123
Figure 126 GXV3240 Transmit File via Bluetooth .......................................................................... 123
Figure 127 GXV3240 External USB Drive Status........................................................................... 124
Figure 128 GXV3240 External SD Card Status.............................................................................. 125
Figure 129 GXV3240 System Settings........................................................................................... 126
Figure 130 GXV3240 Google Play-Add Account............................................................................ 132
Figure 131 GXV3240 Desktop Widget-Account ............................................................................. 135
Figure 132 GXV3240 Web GUI-Login ............................................................................................ 136
Figure 133 GXV3240 Web GUI-Toolbar......................................................................................... 137
Figure 134 GXV3240 Web GUI Status-Account Status ................................................................. 138
Figure 135 GXV3240 Web GUI Status-Network Status................................................................. 139
Figure 136 GXV3240 Web GUI Status-System Info ...................................................................... 140
Figure 137 GXV3240 Web GUI Account -General Settings........................................................... 141
Figure 138 GXV3240 Web GUI Account-Network Settings ........................................................... 143
Figure 139 GXV3240 Web GUI Account-SIP Settings................................................................... 146
Figure 140 GXV3240 Web GUI Account- Codec Settings ............................................................. 149
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Figure 141 GXV3240 Web GUI Account –Call Settings................................................................ 153
Figure 142 GXV3240 Web GUI-Advanced Settings....................................................................... 156
Figure 143 GXV3240 Web GUI Advanced Settings-Call Features................................................ 158
Figure 144 GXV3240 Web GUI Advanced Settings-Video Settings .............................................. 160
Figure 145 GXV3240 Web GUI Advanced Settings-Tone Generator............................................ 161
Figure 146 GXV3240 Web GUI Advanced Settings-MPK General Settings.................................. 162
Figure 147 GXV3240 Web GUI Advanced Settings- MPK LCD Settings ...................................... 163
Figure 148 GXV3240 Web GUI Advanced Settings - MPK EXT Settings ..................................... 164
Figure 149 GXV3240 Web GUI Maintenance-Network Settings.................................................... 167
Figure 150 GXV3240 Web GUI Maintenance-Time Settings......................................................... 168
Figure 151 GXV3240 Web GUI Maintenance-Web/SSH Access .................................................. 169
Figure 152 GXV3240 Web GUI Maintenance-Upgrade ................................................................. 171
Figure 153 GXV3240 Web GUI Maintenance-Syslog .................................................................... 174
Figure 154 GXV3240 Web GUI Maintenance-Logcat .................................................................... 175
Figure 155 GXV3240 Web GUI Maintenance –Debug................................................................... 176
Figure 156 GXV3240 Web GUI Maintenance-Language............................................................... 177
Figure 157 GXV3240 Web GUI Maintenance-TR-069................................................................... 178
Figure 158 GXV3240 Web GUI Maintenance-Contacts................................................................. 180
Figure 159 GXV3240 Web GUI Maintenance-LDAP Book ............................................................ 182
Figure 160 GXV3240 Web GUI Maintenance-Device Manager..................................................... 184
Figure 161 HFTP Server Interface.................................................................................................. 188
Figure 162 HFTP Server Interface -Configure Dialog .................................................................... 189
Figure 163 Set HFTP Server Path.................................................................................................. 189
Figure 164 Confirm Changes.......................................................................................................... 189
Figure 165 Select Firmware File..................................................................................................... 192
Figure 166 Set up Auto Update ...................................................................................................... 192
Figure 167 Set up Automatic Upgrade Rule................................................................................... 192
Figure 168 Set up Firmware update Mode ..................................................................................... 192
Figure 169 Set up whether to Enable Option 66 Override Server.................................................. 193
Figure 170 Automatic Upgrade Setting........................................................................................... 193
Figure 171 Automatic Upgrade Rule Setting.................................................................................. 194
Figure 172 Upgrade Setting............................................................................................................ 194
Figure 173 Set up Whether to Enable DHCP Option 66 Server .................................................... 194
Figure 174 Factory Reset ............................................................................................................... 195
Figure 175 Web GUI-Factory Reset ............................................................................................... 196
Figure 176 Web GUI-Confirm Factory Reset ................................................................................. 196
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CHANGE LOG
Grandstream Co., Ltd
Software Version：1.0.0.11 Document Version：0.1
1
Table of Tables
Table 1GXV3240 Front View Icons .................................................................................................. 10
Table 2 GXV3240 Back View Icons.................................................................................................. 12
Table 3 GXV3240 Side View Ports................................................................................................... 13
Table 4 GXV3240 Software Features............................................................................................... 15
Table 5 GXV3240 Hardware Features ............................................................................................. 16
Table 6 GXV3240 Status Bar Icons.................................................................................................. 18
Table 7 GXV3240 Function Codes ................................................................................................... 65
Table 8 Users Access Permissions ................................................................................................ 137
Table 9 Status/Account Status Parameters.................................................................................... 138
Table 10 Status/Network Status Parameters ................................................................................. 139
Table 11 Status/System Info Parameters....................................................................................... 140
Table 12 Account/General Settings Parameters ............................................................................ 141
Table 13 Account/Network Settings Parameters............................................................................ 143
Table 14 Account/SIP Settings Parameters ................................................................................... 146
Table 15 Account/Codec Settings Parameters............................................................................... 149
Table 16 Account/Call Settings Parameters................................................................................... 153
Table 17 Advanced Settings/General Settings Parameters........................................................... 156
Table 18 Advanced Settings/Call Features Parameters ................................................................ 158
Table 19 Advanced Settings/Video Settings Parameters............................................................... 160
Table 20 Advanced Settings- Tone Generator Parameters ........................................................... 161
Table 21 Advanced Settings/ MPK General Settings Parameters................................................. 162
Table 22 Advanced Settings/ MPK LCD Settings Parameters....................................................... 163
Table 23 Advanced Settings/ MPK EXT Settings Parameters（Extension board 1/2/3/4）......... 165
Table 24 Maintenance/Network Settings Parameters.................................................................... 167
Table 25 Maintenance-Time Settings Parameters ......................................................................... 168
Table 26 Maintenance/ Web/SSH Access Parameters.................................................................. 169
Table 27 Maintenance/Upgrade Parameters.................................................................................. 171
Table 28 Maintenance/Syslog Parameters..................................................................................... 174
Table 29 Maintenance/Logcat Parameters..................................................................................... 175
Table 30 Maintenance/Debug Parameters..................................................................................... 176
Table 31 Maintenance-Language Parameters ............................................................................... 177
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Table 32 Maintenance/TR-069 Parameters ................................................................................... 178
Table 33 Maintenance/Contacts Parameters ................................................................................. 180
Table 34 Maintenance/LDAP Book Parameters............................................................................. 182
Table 35 Maintenance/Device Manager Parameters..................................................................... 184
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CHANGE LOG
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CHANGE LOG
This section introduces the latest version of GXV3240 and the new features. Only major
new features or major document updates are listed here.
FIRMWARE VERSION 1.0.0.11
This is the initial version.
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WELCOME
Thank you for purchasing Grandstream GXV3240 Enterprise Application Phone. GXV3240 is a
collection of intelligent multimedia IP phone with epoch-making innovation. Featuring Android 4.2
and its vast number of 3rd party applications and loaded with multiple built-in applications as well as
unprecedented power for advanced custom business applications development and personalization,
the GXV3240 ranks top in the multimedia phone series in the modern age of the internet.
This user manual is designed to help you to understand how to configure and manage the
GXV3240 enterprise application phone including senior phone function settings and operatings,
such as multi-party conferences. In order to help users to configure and manage GXV3240, the
manual also introduces in detail how to install and upgrade this unit with ease.
This manual is mainly suitable for users and administrator with certain network knowledge
foundation.
DOCUMENT
GXV3240 QIG( Quick Installation Guide)
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The QIG manual is designed to help you understand how to configure and manage the GXV
Enterprise Application Phone. The guide is included in the phone packaging box.
GXV3240 User Manual
The user manual help users to get to know phone features and it will explain how to fully utilize
the phone’s voice calling features as well as explore all the built-in feature-rich applications.
Get to know the latest electronic version of this user manual as well as for more information of
GXV3240, please click here: http://www.grandstream.cn
PRODUCT OVERVIEW
GXV3240 represents the future of enterprise business telephones in modern internet age. Featuring
Android 4.2 and its vast number of 3rd party applications, a 4.3" 480x272 capacitive touch screen
TFT LCD, dual Gigabit network ports, integrated PoE+, WI-Fi and Bluetooth. The GXV3240 delivers
superior HD audio quality, leading edge telephony features, integration of rich Web content with
access to the rapidly growing Android applications base and automated provisioning. Built with
advanced security protection for privacy, this enterprise application phone also features broad
interoperability with most 3rd party SIP based devices, IP PBX and major IMS platforms. The
GXV3240 is an innovative smart desk phone loaded with tremendous value for Web-integrated
business communications as well as unprecedented power for advanced custom business
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applications development and personalization. This unique product is distinguished in a special
class of its own.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product
in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXV3240 as it may cause damage to the products and
void the manufacturer warranty. Reproduction or transmittal of the entire or any part, in any form or by any
means, electronic or print, for any purpose without the express written permission of Grandstream Networks,
Inc. is not permitted.
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Information (SAR)
This device is designed and manufactured not to be exceeded the emission limits for exposure to radio
frequency RF energy set by the Federal Communications Commission of the United States. The exposure
standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate
(SAR), and the SAR limit set by FCC is 1.6 W/kg.
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This device is complied with SAR for general population/uncontrolled exposure limits in ANSI/IEEE
C95.1-1992, and has been tested in accordance with the measurement methods and procedures specified in
OET Bulletin 65 Supplement C. This device has been tested, and meets the FCC RF exposure guidelines
when tested with the device directly contacted to the body. RF exposure compliance with any body-worn
accessory, which contains metal, was not tested and certified, and use such body-worn accessory should be
avoided.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Hereby，Grandstream declares that this device is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
FEATURE HIGHLIGHTS
4.3" 480x272 pixel 5-point capacitive touch screen TFT LCD with multiple screen design;
1 million pixel built-in camera and Wi-Fi;
6 independent SIP accounts with up to 6 corresponding lines that could toggle among multiple
calls. Advanced call functions like 6-way audio conference and 3-way video conference.
HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo
cancellation and excellent double-talk performance;
Support Android 4.2 and the vast number of 3rd party Android applications, advanced SDK
toolkit for custom business application development and deployment control;
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GXV3240 User Manual
WELCOME
Grandstream Co., Ltd
Software Version：1.0.0.11 Document Version：0.1
8
Phonebook with up to 1000 contacts both enterprise and personal, call history with up to 1000
records;
Dual switched auto-sensing 10/100/1000Mbps network ports, PoE, Bluetooth, dual USB, SD,
Mini HDMI, EHS (Electronic Hook-Switch) with Plantronics headsets;
NAT-T enables the phone being the Plug and Play device;
Automated provisioning using TR-069 or encrypted XML configuration file;
Support SRTP/TLS/HTTPS for advanced security and privacy protection among senior
enterprise managers.
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GXV3240 User Manual
INSTALLATION
Grandstream Co., Ltd
Software Version：1.0.0.11 Document Version：0.1
9
INSTALLATION
EQUIPMENT PACKAGING
Open the package and check all the accessories, this GXV3240 package contains:
One(1 ) Main Case（Including the phone stand ）
One(1) handset
One(1) Phone Cord
One(1) 12V DC Power Adapter
One(1) Ethernet Cable
One(1) Wall Mount
One(1) Screen Wiping Cloth
One(1) Quick Installation Guide
PRODUCT APPEARANCE
FRONT VIEW
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