Grandstream Networks WP810 User manual

Grandstream Networks, Inc.
WP810/WP820
Cordless Wi-Fi IP Phone
Quick User Guide
For detailed information please consult
WP810/WP820 Admin or User Guides
available at: www.grandstream.com
©2020 Grandstream Networks, Inc. All
rights reserved. Reproduction or transmittal
of the entire or any part, in any form or by
any means, electronic or print, for any
purpose without the express written
permission of Grandstream Networks, Inc.
is not permitted. Information in this
document is subject to change without
notice
BASIC OPERATIONS
TURNING THE HANDSET ON / OFF
To turn ON the handset
• Long press on Power Key until the LCD
screen lights up.
To turn OFF the handset
• Long press on Power Key again when
the handset is idle until the display turns off.
ACTIVATE / DEACTIVATE WI-FI
1. On idle screen, press (Right arrow
navigation key) to access the second page.
2. Select “Wi-Fi”, then press ON or OFF softkey.
* Also available under Menu > Settings >
Network Settings
CONNECTING TO WI-FI NETWORK
Auto Connection
For easy deployment, WP8XX out of the box is
preconfigured to connect to a default SSID named
wp_master with a password (WPA/WPA2 PSK)
equal to wp!987@dmin, users can adapt these
settings from the web UI as well to make it easier for
deployment on customer site.
Go under the web interface of the “Network
Settings > Wi-Fi Settings > Wi-Fi Security”.
Manual connection
The WP8XX supports dual-band 802.11a/b/g/n Wi-
Fi, please refer to the following steps:
1. On LCD menu, press Menu key >
Settings > Network Settings > Wi-Fi.
2. Set Wi-Fi to “On “, and navigate to “Wi-Fi
Settings “. A list of Wi-Fi networks will be
displayed.
3. Select the desired network to connect to. (Enter
the correct password to connect if requested
WP8XX will display Wi-Fi icon on the main LCD
menu if the connection is successful.
Wi-Fi Band Configuration
If 5GHz and 2.4Ghz are both available, the WP8XX
will use 5GHz, but it may switch to 2.4GHz if the
signal of 5GHz is poor. Users may also specify the Wi
-Fi Band in order to fix it or to keep it Dual Band under
Settings > Network > Settings Wi-Fi Band.
Wi-Fi Signal Warning Configuration
Users Can configure Wi-Fi signal warning sensitivity
or disable it under Settings > Network Settings
> Wi-Fi signal warning. Five sensitivity levels are
available: Level 1 is the lowest and level 5 is the
highest.
Wi-Fi Roaming Mode Configuration (WP820
only)
Wi-Fi Roaming settings configuration can also be
done by users under Settings > Network
Settings > Wi-Fi Roaming Mode.
The options that can be configured under “Wi-Fi
Roaming Mode” are the following:
• Signal Threshold: When the Wi-Fi signal
strength of the device drops below this value, the
device will scan for a hotspot above the threshold
value and connect to it. The default setting is -70.
• Good Signal Scan Interval: The time interval for
signal scanning when the Wi-Fi signal strength is
higher than the signal threshold. The default
setting is 600s.
• Poor Signal Scan Interval: The time interval for
signal scanning when the Wi-Fi signal strength is
lower than the signal threshold and there is no
hotspot which is higher than the current signal
strength. The default setting is 5s.
ACTIVATE / DEACTIVATE BLUETOOTH
(WP820 ONLY)
1. Press Power Key for idle screen.
2. Press (Right arrow navigation key) to
access the second page.
3. Select “Bluetooth”, then press ON softkey.
Note: Bluetooth icon will be displayed
4. Press OFF softkey to deactivate. And the
Bluetooth icon will disappear.
* Also available under Menu > Settings >
Bluetooth Settings
HANDSET SETTINGS
SETTING THE SCREEN LOCK
Enable the screen lock
To configure Key lock from the handset, follow
below steps:
1. Access WP8XX’s menu à Settings à Basic
Settings à Display à Lock Screen.
2. Set “Lock screen” to “On”.
3. (Optional). Configure “Set Password’ to define
a PIN code (6-digit numerical password) to
unlock the keypad and press “Save”.
Locking/Unlocking the screen
• To lock the Screen : Press the Pound key
and hold for approximately 2 seconds.
• To unlock the Screen : Press Unlock button
(Left softkey) and Pound key to
unlock the keys.

Grandstream Networks, Inc.
WP810/WP820
Cordless Wi-Fi IP Phone
Quick User Guide
For detailed information please consult
WP810/WP820 Admin or User Guides
available at: www.grandstream.com
©2020 Grandstream Networks, Inc. All
rights reserved. Reproduction or transmittal
of the entire or any part, in any form or by
any means, electronic or print, for any
purpose without the express written
permission of Grandstream Networks, Inc.
is not permitted. Information in this
document is subject to change without
notice
BASIC OPERATIONS
TURNING THE HANDSET ON / OFF
To turn ON the handset
• Long press on Power Key until the LCD
screen lights up.
To turn OFF the handset
• Long press on Power Key again when
the handset is idle until the display turns off.
ACTIVATE / DEACTIVATE WI-FI
1. On idle screen, press (Right arrow
navigation key) to access the second page.
2. Select “Wi-Fi”, then press ON or OFF softkey.
* Also available under Menu > Settings >
Network Settings
CONNECTING TO WI-FI NETWORK
Auto Connection
For easy deployment, WP8XX out of the box is
preconfigured to connect to a default SSID named
wp_master with a password (WPA/WPA2 PSK)
equal to wp!987@dmin, users can adapt these
settings from the web UI as well to make it easier for
deployment on customer site.
Go under the web interface of the “Network
Settings > Wi-Fi Settings > Wi-Fi Security”.
Manual connection
The WP8XX supports dual-band 802.11a/b/g/n Wi-
Fi, please refer to the following steps:
1. On LCD menu, press Menu key >
Settings > Network Settings > Wi-Fi.
2. Set Wi-Fi to “On “, and navigate to “Wi-Fi
Settings “. A list of Wi-Fi networks will be
displayed.
3. Select the desired network to connect to. (Enter
the correct password to connect if requested
WP8XX will display Wi-Fi icon on the main LCD
menu if the connection is successful.
Wi-Fi Band Configuration
If 5GHz and 2.4Ghz are both available, the WP8XX
will use 5GHz, but it may switch to 2.4GHz if the
signal of 5GHz is poor. Users may also specify the Wi
-Fi Band in order to fix it or to keep it Dual Band under
Settings > Network > Settings Wi-Fi Band.
Wi-Fi Signal Warning Configuration
Users Can configure Wi-Fi signal warning sensitivity
or disable it under Settings > Network Settings
> Wi-Fi signal warning. Five sensitivity levels are
available: Level 1 is the lowest and level 5 is the
highest.
Wi-Fi Roaming Mode Configuration (WP820
only)
Wi-Fi Roaming settings configuration can also be
done by users under Settings > Network
Settings > Wi-Fi Roaming Mode.
The options that can be configured under “Wi-Fi
Roaming Mode” are the following:
• Signal Threshold: When the Wi-Fi signal
strength of the device drops below this value, the
device will scan for a hotspot above the threshold
value and connect to it. The default setting is -70.
• Good Signal Scan Interval: The time interval for
signal scanning when the Wi-Fi signal strength is
higher than the signal threshold. The default
setting is 600s.
• Poor Signal Scan Interval: The time interval for
signal scanning when the Wi-Fi signal strength is
lower than the signal threshold and there is no
hotspot which is higher than the current signal
strength. The default setting is 5s.
ACTIVATE / DEACTIVATE BLUETOOTH
(WP820 ONLY)
1. Press Power Key for idle screen.
2. Press (Right arrow navigation key) to
access the second page.
3. Select “Bluetooth”, then press ON softkey.
Note: Bluetooth icon will be displayed
4. Press OFF softkey to deactivate. And the
Bluetooth icon will disappear.
* Also available under Menu > Settings >
Bluetooth Settings
HANDSET SETTINGS
SETTING THE SCREEN LOCK
Enable the screen lock
To configure Key lock from the handset, follow
below steps:
1. Access WP8XX’s menu à Settings à Basic
Settings à Display à Lock Screen.
2. Set “Lock screen” to “On”.
3. (Optional). Configure “Set Password’ to define
a PIN code (6-digit numerical password) to
unlock the keypad and press “Save”.
Locking/Unlocking the screen
• To lock the Screen : Press the Pound key
and hold for approximately 2 seconds.
• To unlock the Screen : Press Unlock button
(Left softkey) and Pound key to
unlock the keys.

Grandstream Networks, Inc.
WP810/WP820
Cordless Wi-Fi IP Phone
Quick User Guide
For detailed information please consult
WP810/WP820 Admin or User Guides
available at: www.grandstream.com
©2020 Grandstream Networks, Inc. All
rights reserved. Reproduction or transmittal
of the entire or any part, in any form or by
any means, electronic or print, for any
purpose without the express written
permission of Grandstream Networks, Inc.
is not permitted. Information in this
document is subject to change without
notice
BASIC OPERATIONS
TURNING THE HANDSET ON / OFF
To turn ON the handset
• Long press on Power Key until the LCD
screen lights up.
To turn OFF the handset
• Long press on Power Key again when
the handset is idle until the display turns off.
ACTIVATE / DEACTIVATE WI-FI
1. On idle screen, press (Right arrow
navigation key) to access the second page.
2. Select “Wi-Fi”, then press ON or OFF softkey.
* Also available under Menu > Settings >
Network Settings
CONNECTING TO WI-FI NETWORK
Auto Connection
For easy deployment, WP8XX out of the box is
preconfigured to connect to a default SSID named
wp_master with a password (WPA/WPA2 PSK)
equal to wp!987@dmin, users can adapt these
settings from the web UI as well to make it easier for
deployment on customer site.
Go under the web interface of the “Network
Settings > Wi-Fi Settings > Wi-Fi Security”.
Manual connection
The WP8XX supports dual-band 802.11a/b/g/n Wi-
Fi, please refer to the following steps:
1. On LCD menu, press Menu key >
Settings > Network Settings > Wi-Fi.
2. Set Wi-Fi to “On “, and navigate to “Wi-Fi
Settings “. A list of Wi-Fi networks will be
displayed.
3. Select the desired network to connect to. (Enter
the correct password to connect if requested
WP8XX will display Wi-Fi icon on the main LCD
menu if the connection is successful.
Wi-Fi Band Configuration
If 5GHz and 2.4Ghz are both available, the WP8XX
will use 5GHz, but it may switch to 2.4GHz if the
signal of 5GHz is poor. Users may also specify the Wi
-Fi Band in order to fix it or to keep it Dual Band under
Settings > Network > Settings Wi-Fi Band.
Wi-Fi Signal Warning Configuration
Users Can configure Wi-Fi signal warning sensitivity
or disable it under Settings > Network Settings
> Wi-Fi signal warning. Five sensitivity levels are
available: Level 1 is the lowest and level 5 is the
highest.
Wi-Fi Roaming Mode Configuration (WP820
only)
Wi-Fi Roaming settings configuration can also be
done by users under Settings > Network
Settings > Wi-Fi Roaming Mode.
The options that can be configured under “Wi-Fi
Roaming Mode” are the following:
• Signal Threshold: When the Wi-Fi signal
strength of the device drops below this value, the
device will scan for a hotspot above the threshold
value and connect to it. The default setting is -70.
• Good Signal Scan Interval: The time interval for
signal scanning when the Wi-Fi signal strength is
higher than the signal threshold. The default
setting is 600s.
• Poor Signal Scan Interval: The time interval for
signal scanning when the Wi-Fi signal strength is
lower than the signal threshold and there is no
hotspot which is higher than the current signal
strength. The default setting is 5s.
ACTIVATE / DEACTIVATE BLUETOOTH
(WP820 ONLY)
1. Press Power Key for idle screen.
2. Press (Right arrow navigation key) to
access the second page.
3. Select “Bluetooth”, then press ON softkey.
Note: Bluetooth icon will be displayed
4. Press OFF softkey to deactivate. And the
Bluetooth icon will disappear.
* Also available under Menu > Settings >
Bluetooth Settings
HANDSET SETTINGS
SETTING THE SCREEN LOCK
Enable the screen lock
To configure Key lock from the handset, follow
below steps:
1. Access WP8XX’s menu à Settings à Basic
Settings à Display à Lock Screen.
2. Set “Lock screen” to “On”.
3. (Optional). Configure “Set Password’ to define
a PIN code (6-digit numerical password) to
unlock the keypad and press “Save”.
Locking/Unlocking the screen
• To lock the Screen : Press the Pound key
and hold for approximately 2 seconds.
• To unlock the Screen : Press Unlock button
(Left softkey) and Pound key to
unlock the keys.

Grandstream Networks, Inc.
WP810/WP820
Cordless Wi-Fi IP Phone
Quick User Guide
For detailed information please consult
WP810/WP820 Admin or User Guides
available at: www.grandstream.com
©2020 Grandstream Networks, Inc. All
rights reserved. Reproduction or transmittal
of the entire or any part, in any form or by
any means, electronic or print, for any
purpose without the express written
permission of Grandstream Networks, Inc.
is not permitted. Information in this
document is subject to change without
notice
BASIC OPERATIONS
TURNING THE HANDSET ON / OFF
To turn ON the handset
• Long press on Power Key until the LCD
screen lights up.
To turn OFF the handset
• Long press on Power Key again when
the handset is idle until the display turns off.
ACTIVATE / DEACTIVATE WI-FI
1. On idle screen, press (Right arrow
navigation key) to access the second page.
2. Select “Wi-Fi”, then press ON or OFF softkey.
* Also available under Menu > Settings >
Network Settings
CONNECTING TO WI-FI NETWORK
Auto Connection
For easy deployment, WP8XX out of the box is
preconfigured to connect to a default SSID named
wp_master with a password (WPA/WPA2 PSK)
equal to wp!987@dmin, users can adapt these
settings from the web UI as well to make it easier for
deployment on customer site.
Go under the web interface of the “Network
Settings > Wi-Fi Settings > Wi-Fi Security”.
Manual connection
The WP8XX supports dual-band 802.11a/b/g/n Wi-
Fi, please refer to the following steps:
1. On LCD menu, press Menu key >
Settings > Network Settings > Wi-Fi.
2. Set Wi-Fi to “On “, and navigate to “Wi-Fi
Settings “. A list of Wi-Fi networks will be
displayed.
3. Select the desired network to connect to. (Enter
the correct password to connect if requested
WP8XX will display Wi-Fi icon on the main LCD
menu if the connection is successful.
Wi-Fi Band Configuration
If 5GHz and 2.4Ghz are both available, the WP8XX
will use 5GHz, but it may switch to 2.4GHz if the
signal of 5GHz is poor. Users may also specify the Wi
-Fi Band in order to fix it or to keep it Dual Band under
Settings > Network > Settings Wi-Fi Band.
Wi-Fi Signal Warning Configuration
Users Can configure Wi-Fi signal warning sensitivity
or disable it under Settings > Network Settings
> Wi-Fi signal warning. Five sensitivity levels are
available: Level 1 is the lowest and level 5 is the
highest.
Wi-Fi Roaming Mode Configuration (WP820
only)
Wi-Fi Roaming settings configuration can also be
done by users under Settings > Network
Settings > Wi-Fi Roaming Mode.
The options that can be configured under “Wi-Fi
Roaming Mode” are the following:
• Signal Threshold: When the Wi-Fi signal
strength of the device drops below this value, the
device will scan for a hotspot above the threshold
value and connect to it. The default setting is -70.
• Good Signal Scan Interval: The time interval for
signal scanning when the Wi-Fi signal strength is
higher than the signal threshold. The default
setting is 600s.
• Poor Signal Scan Interval: The time interval for
signal scanning when the Wi-Fi signal strength is
lower than the signal threshold and there is no
hotspot which is higher than the current signal
strength. The default setting is 5s.
ACTIVATE / DEACTIVATE BLUETOOTH
(WP820 ONLY)
1. Press Power Key for idle screen.
2. Press (Right arrow navigation key) to
access the second page.
3. Select “Bluetooth”, then press ON softkey.
Note: Bluetooth icon will be displayed
4. Press OFF softkey to deactivate. And the
Bluetooth icon will disappear.
* Also available under Menu > Settings >
Bluetooth Settings
HANDSET SETTINGS
SETTING THE SCREEN LOCK
Enable the screen lock
To configure Key lock from the handset, follow
below steps:
1. Access WP8XX’s menu à Settings à Basic
Settings à Display à Lock Screen.
2. Set “Lock screen” to “On”.
3. (Optional). Configure “Set Password’ to define
a PIN code (6-digit numerical password) to
unlock the keypad and press “Save”.
Locking/Unlocking the screen
• To lock the Screen : Press the Pound key
and hold for approximately 2 seconds.
• To unlock the Screen : Press Unlock button
(Left softkey) and Pound key to
unlock the keys.

MAKING CALLS
Method 1
Using default outgoing line
1. Enter desired number to dial using keypad
buttons.
2. Press (Dial key) or (Speaker key) or
to initiate the call (audio by default).
* Press “Call” Softkey to choose either an audio or
video call.
Selecting outgoing line to use
1. Enter desired number to dial using keypad
buttons.
2. Press “Accounts” softkey.
3. Select a line from available lines displayed on the
screen to use for dialing out.
Method 2
1. Press (Dial key) or (Speaker key)
2. Enter desired number to dial using keypad
buttons.
3. Press (Dial key) or wait for 4 seconds and
the call will be initiated automatically.
ANSWERING CALLS
Press (Dial key) or “Accept” softkey or
(Speaker key) to answer incoming call.
ENDING CALLS
Press (On-hook key) to terminate the call.
HOLD/RESUME CALLS
1. During an established call, press (left softkey) to
Hold.
2. To resume the call, press un-Hold softkey.
CALL TRANSFER
Blind transfer
1. During an established call, press Transfer
softkey. * The initial call will be on hold.
2. Enter the number you want to transfer the call
to.
3. Press (Dial key) to complete transfer.
Attended Transfer
1. During an established call, press Options (left
softkey) > New call.
2. Choose the line and enter the number you want
to transfer the call to, then press (Dial Key).
* The initial call will be put on hold
3. Once the second call is established, press
Transfer softkey.
4. Select the initial call on hold.
3- WAY CONFERENCE
1. During an established call, press Options
softkey > Conference.
2. Enter the number of the second party you want
to add to the conference and press (Dial
key) Or Join Conference softkey.
MUTE/UN-MUTE MICROPHONE
1. During an established call, press Options
softkey > Mute.
* Call screen will display Mute Enabled icon
2. Press Options > Unmute to switch microphone
back on.
ACTIVATE CALL FEATURES
1. Press “Menu” .
2. Use arrow keys to reach Settings > Call
Settings.
3. Select then configure the desired feature
* Available features for each account: Auto
answer; Call forward; Do not Disturb; Speed dial.
1. Select Enabled and press “Save” to confirm.
CONFIGURING THE LCD BRIGHTNESS
AND SCREEN TIMEOUT
1. Press Menu > Settings.
2. Navigate to Basic Settings > Display.
3. Configures the LCD brightness, key
backlight, lock screen, screen time out and
the font size.
4. Press “Back” softkey to save and apply the
new settings.
RETURN TO IDLE SCREEN
Press the Power Key to quickly exit the
Menu (Or the call) and return back to the main
idle screen.
SELECTING THE MENU LANGUAGE
1. Press “Menu” > Settings > Basic
Settings > Language.
2. Choose the desired language.
3. Press “Yes” softkey to confirm.
CONFIGURE DATE AND TIME
1. Press “Menu” > Settings > Basic
Settings > Date and time .
2. Select date/time/time zone fields and Edit it’s
current values.
3. Press “Save” softkey to confirm.
CALL FEATURES
ACTIVATE / DEACTIVATE HANDS-FREE
MODE
1. Press (Hands-free key) while making a
call or on the idle screen to activate.
2. Press again to deactivate.
ACTIVATE SILENT MODE
1. Press and hold (Star key) until the
handset displays “Silent mode on”.
* Idle screen will show silent mode icon .
1. To deactivate, press and hold (Star
key) until the handset displays “Silent mode off”
DIRECT IP CALL
Direct IP calling allows two parties, that is, a
handset and another VoIP device, to talk to each
other in an ad hoc fashion without a SIP proxy.
Elements necessary to complete a Direct IP
Call:
• Both WP8XX and other VoIP Device, have
public IP addresses, or
• Both WP8XX and other VoIP Device are on
the same LAN using private IP addresses, or
Both WP8XX and other VoIP Device can be
connected through a router using public or
private IP addresses (with necessary port
forwarding or DMZ).
Users can perform IP calls following the below
steps:
1. Pick up the handset and press (Dial
key) and dial the target IP Address.
• Note: use stars (*) to replace the dots.
• Example: to call 192.168.5.53, dial out
192*168*5*53
PLAY VOICE MAIL MESSAGES
1. Press “Menu” > Voice Mail .
2. Select the Account.
Note: The “voice mail access number” needs to
be configured properly to proceed.
3. Play Messages retrieved from your voice
mail.

MAKING CALLS
Method 1
Using default outgoing line
1. Enter desired number to dial using keypad
buttons.
2. Press (Dial key) or (Speaker key) or
to initiate the call (audio by default).
* Press “Call” Softkey to choose either an audio or
video call.
Selecting outgoing line to use
1. Enter desired number to dial using keypad
buttons.
2. Press “Accounts” softkey.
3. Select a line from available lines displayed on the
screen to use for dialing out.
Method 2
1. Press (Dial key) or (Speaker key)
2. Enter desired number to dial using keypad
buttons.
3. Press (Dial key) or wait for 4 seconds and
the call will be initiated automatically.
ANSWERING CALLS
Press (Dial key) or “Accept” softkey or
(Speaker key) to answer incoming call.
ENDING CALLS
Press (On-hook key) to terminate the call.
HOLD/RESUME CALLS
1. During an established call, press (left softkey) to
Hold.
2. To resume the call, press un-Hold softkey.
CALL TRANSFER
Blind transfer
1. During an established call, press Transfer
softkey. * The initial call will be on hold.
2. Enter the number you want to transfer the call
to.
3. Press (Dial key) to complete transfer.
Attended Transfer
1. During an established call, press Options (left
softkey) > New call.
2. Choose the line and enter the number you want
to transfer the call to, then press (Dial Key).
* The initial call will be put on hold
3. Once the second call is established, press
Transfer softkey.
4. Select the initial call on hold.
3- WAY CONFERENCE
1. During an established call, press Options
softkey > Conference.
2. Enter the number of the second party you want
to add to the conference and press (Dial
key) Or Join Conference softkey.
MUTE/UN-MUTE MICROPHONE
1. During an established call, press Options
softkey > Mute.
* Call screen will display Mute Enabled icon
2. Press Options > Unmute to switch microphone
back on.
ACTIVATE CALL FEATURES
1. Press “Menu” .
2. Use arrow keys to reach Settings > Call
Settings.
3. Select then configure the desired feature
* Available features for each account: Auto
answer; Call forward; Do not Disturb; Speed dial.
1. Select Enabled and press “Save” to confirm.
CONFIGURING THE LCD BRIGHTNESS
AND SCREEN TIMEOUT
1. Press Menu > Settings.
2. Navigate to Basic Settings > Display.
3. Configures the LCD brightness, key
backlight, lock screen, screen time out and
the font size.
4. Press “Back” softkey to save and apply the
new settings.
RETURN TO IDLE SCREEN
Press the Power Key to quickly exit the
Menu (Or the call) and return back to the main
idle screen.
SELECTING THE MENU LANGUAGE
1. Press “Menu” > Settings > Basic
Settings > Language.
2. Choose the desired language.
3. Press “Yes” softkey to confirm.
CONFIGURE DATE AND TIME
1. Press “Menu” > Settings > Basic
Settings > Date and time .
2. Select date/time/time zone fields and Edit it’s
current values.
3. Press “Save” softkey to confirm.
CALL FEATURES
ACTIVATE / DEACTIVATE HANDS-FREE
MODE
1. Press (Hands-free key) while making a
call or on the idle screen to activate.
2. Press again to deactivate.
ACTIVATE SILENT MODE
1. Press and hold (Star key) until the
handset displays “Silent mode on”.
* Idle screen will show silent mode icon .
1. To deactivate, press and hold (Star
key) until the handset displays “Silent mode off”
DIRECT IP CALL
Direct IP calling allows two parties, that is, a
handset and another VoIP device, to talk to each
other in an ad hoc fashion without a SIP proxy.
Elements necessary to complete a Direct IP
Call:
• Both WP8XX and other VoIP Device, have
public IP addresses, or
• Both WP8XX and other VoIP Device are on
the same LAN using private IP addresses, or
Both WP8XX and other VoIP Device can be
connected through a router using public or
private IP addresses (with necessary port
forwarding or DMZ).
Users can perform IP calls following the below
steps:
1. Pick up the handset and press (Dial
key) and dial the target IP Address.
• Note: use stars (*) to replace the dots.
• Example: to call 192.168.5.53, dial out
192*168*5*53
PLAY VOICE MAIL MESSAGES
1. Press “Menu” > Voice Mail .
2. Select the Account.
Note: The “voice mail access number” needs to
be configured properly to proceed.
3. Play Messages retrieved from your voice
mail.

MAKING CALLS
Method 1
Using default outgoing line
1. Enter desired number to dial using keypad
buttons.
2. Press (Dial key) or (Speaker key) or
to initiate the call (audio by default).
* Press “Call” Softkey to choose either an audio or
video call.
Selecting outgoing line to use
1. Enter desired number to dial using keypad
buttons.
2. Press “Accounts” softkey.
3. Select a line from available lines displayed on the
screen to use for dialing out.
Method 2
1. Press (Dial key) or (Speaker key)
2. Enter desired number to dial using keypad
buttons.
3. Press (Dial key) or wait for 4 seconds and
the call will be initiated automatically.
ANSWERING CALLS
Press (Dial key) or “Accept” softkey or
(Speaker key) to answer incoming call.
ENDING CALLS
Press (On-hook key) to terminate the call.
HOLD/RESUME CALLS
1. During an established call, press (left softkey) to
Hold.
2. To resume the call, press un-Hold softkey.
CALL TRANSFER
Blind transfer
1. During an established call, press Transfer
softkey. * The initial call will be on hold.
2. Enter the number you want to transfer the call
to.
3. Press (Dial key) to complete transfer.
Attended Transfer
1. During an established call, press Options (left
softkey) > New call.
2. Choose the line and enter the number you want
to transfer the call to, then press (Dial Key).
* The initial call will be put on hold
3. Once the second call is established, press
Transfer softkey.
4. Select the initial call on hold.
3- WAY CONFERENCE
1. During an established call, press Options
softkey > Conference.
2. Enter the number of the second party you want
to add to the conference and press (Dial
key) Or Join Conference softkey.
MUTE/UN-MUTE MICROPHONE
1. During an established call, press Options
softkey > Mute.
* Call screen will display Mute Enabled icon
2. Press Options > Unmute to switch microphone
back on.
ACTIVATE CALL FEATURES
1. Press “Menu” .
2. Use arrow keys to reach Settings > Call
Settings.
3. Select then configure the desired feature
* Available features for each account: Auto
answer; Call forward; Do not Disturb; Speed dial.
1. Select Enabled and press “Save” to confirm.
CONFIGURING THE LCD BRIGHTNESS
AND SCREEN TIMEOUT
1. Press Menu > Settings.
2. Navigate to Basic Settings > Display.
3. Configures the LCD brightness, key
backlight, lock screen, screen time out and
the font size.
4. Press “Back” softkey to save and apply the
new settings.
RETURN TO IDLE SCREEN
Press the Power Key to quickly exit the
Menu (Or the call) and return back to the main
idle screen.
SELECTING THE MENU LANGUAGE
1. Press “Menu” > Settings > Basic
Settings > Language.
2. Choose the desired language.
3. Press “Yes” softkey to confirm.
CONFIGURE DATE AND TIME
1. Press “Menu” > Settings > Basic
Settings > Date and time .
2. Select date/time/time zone fields and Edit it’s
current values.
3. Press “Save” softkey to confirm.
CALL FEATURES
ACTIVATE / DEACTIVATE HANDS-FREE
MODE
1. Press (Hands-free key) while making a
call or on the idle screen to activate.
2. Press again to deactivate.
ACTIVATE SILENT MODE
1. Press and hold (Star key) until the
handset displays “Silent mode on”.
* Idle screen will show silent mode icon .
1. To deactivate, press and hold (Star
key) until the handset displays “Silent mode off”
DIRECT IP CALL
Direct IP calling allows two parties, that is, a
handset and another VoIP device, to talk to each
other in an ad hoc fashion without a SIP proxy.
Elements necessary to complete a Direct IP
Call:
• Both WP8XX and other VoIP Device, have
public IP addresses, or
• Both WP8XX and other VoIP Device are on
the same LAN using private IP addresses, or
Both WP8XX and other VoIP Device can be
connected through a router using public or
private IP addresses (with necessary port
forwarding or DMZ).
Users can perform IP calls following the below
steps:
1. Pick up the handset and press (Dial
key) and dial the target IP Address.
• Note: use stars (*) to replace the dots.
• Example: to call 192.168.5.53, dial out
192*168*5*53
PLAY VOICE MAIL MESSAGES
1. Press “Menu” > Voice Mail .
2. Select the Account.
Note: The “voice mail access number” needs to
be configured properly to proceed.
3. Play Messages retrieved from your voice
mail.

MAKING CALLS
Method 1
Using default outgoing line
1. Enter desired number to dial using keypad
buttons.
2. Press (Dial key) or (Speaker key) or
to initiate the call (audio by default).
* Press “Call” Softkey to choose either an audio or
video call.
Selecting outgoing line to use
1. Enter desired number to dial using keypad
buttons.
2. Press “Accounts” softkey.
3. Select a line from available lines displayed on the
screen to use for dialing out.
Method 2
1. Press (Dial key) or (Speaker key)
2. Enter desired number to dial using keypad
buttons.
3. Press (Dial key) or wait for 4 seconds and
the call will be initiated automatically.
ANSWERING CALLS
Press (Dial key) or “Accept” softkey or
(Speaker key) to answer incoming call.
ENDING CALLS
Press (On-hook key) to terminate the call.
HOLD/RESUME CALLS
1. During an established call, press (left softkey) to
Hold.
2. To resume the call, press un-Hold softkey.
CALL TRANSFER
Blind transfer
1. During an established call, press Transfer
softkey. * The initial call will be on hold.
2. Enter the number you want to transfer the call
to.
3. Press (Dial key) to complete transfer.
Attended Transfer
1. During an established call, press Options (left
softkey) > New call.
2. Choose the line and enter the number you want
to transfer the call to, then press (Dial Key).
* The initial call will be put on hold
3. Once the second call is established, press
Transfer softkey.
4. Select the initial call on hold.
3- WAY CONFERENCE
1. During an established call, press Options
softkey > Conference.
2. Enter the number of the second party you want
to add to the conference and press (Dial
key) Or Join Conference softkey.
MUTE/UN-MUTE MICROPHONE
1. During an established call, press Options
softkey > Mute.
* Call screen will display Mute Enabled icon
2. Press Options > Unmute to switch microphone
back on.
ACTIVATE CALL FEATURES
1. Press “Menu” .
2. Use arrow keys to reach Settings > Call
Settings.
3. Select then configure the desired feature
* Available features for each account: Auto
answer; Call forward; Do not Disturb; Speed dial.
1. Select Enabled and press “Save” to confirm.
CONFIGURING THE LCD BRIGHTNESS
AND SCREEN TIMEOUT
1. Press Menu > Settings.
2. Navigate to Basic Settings > Display.
3. Configures the LCD brightness, key
backlight, lock screen, screen time out and
the font size.
4. Press “Back” softkey to save and apply the
new settings.
RETURN TO IDLE SCREEN
Press the Power Key to quickly exit the
Menu (Or the call) and return back to the main
idle screen.
SELECTING THE MENU LANGUAGE
1. Press “Menu” > Settings > Basic
Settings > Language.
2. Choose the desired language.
3. Press “Yes” softkey to confirm.
CONFIGURE DATE AND TIME
1. Press “Menu” > Settings > Basic
Settings > Date and time .
2. Select date/time/time zone fields and Edit it’s
current values.
3. Press “Save” softkey to confirm.
CALL FEATURES
ACTIVATE / DEACTIVATE HANDS-FREE
MODE
1. Press (Hands-free key) while making a
call or on the idle screen to activate.
2. Press again to deactivate.
ACTIVATE SILENT MODE
1. Press and hold (Star key) until the
handset displays “Silent mode on”.
* Idle screen will show silent mode icon .
1. To deactivate, press and hold (Star
key) until the handset displays “Silent mode off”
DIRECT IP CALL
Direct IP calling allows two parties, that is, a
handset and another VoIP device, to talk to each
other in an ad hoc fashion without a SIP proxy.
Elements necessary to complete a Direct IP
Call:
• Both WP8XX and other VoIP Device, have
public IP addresses, or
• Both WP8XX and other VoIP Device are on
the same LAN using private IP addresses, or
Both WP8XX and other VoIP Device can be
connected through a router using public or
private IP addresses (with necessary port
forwarding or DMZ).
Users can perform IP calls following the below
steps:
1. Pick up the handset and press (Dial
key) and dial the target IP Address.
• Note: use stars (*) to replace the dots.
• Example: to call 192.168.5.53, dial out
192*168*5*53
PLAY VOICE MAIL MESSAGES
1. Press “Menu” > Voice Mail .
2. Select the Account.
Note: The “voice mail access number” needs to
be configured properly to proceed.
3. Play Messages retrieved from your voice
mail.