Grandstream Networks GXP1610 User manual

GXP1610/GXP1620/GXP1625/GXP1628 User Guide
Grandstream Networks, Inc.
GXP1610/GXP1620/GXP1625/GXP1628
IP Small Business IP Phone
User Guide

GXP1610/GXP1620/GXP1625/GXP1628 User Guide Page 1 of 35
GXP1610/GXP1620/GXP1625/GXP1628 User Guide
Index
DOCUMENT PURPOSE.............................................................................5
GNU GPL INFORMATION..........................................................................6
WELCOME.................................................................................................7
PRODUCT OVERVIEW..............................................................................9
FEATURE HIGHTLIGHTS .....................................................................................................................9
GXP1610/GXP1620/GXP1625/GXP1628 TECHNICAL SPECIFICATIONS .........................................9
INSTALLATION.........................................................................................13
EQUIPMENT PACKAGING .................................................................................................................13
CONNECTING YOUR PHONE ...........................................................................................................13
STAND INSTALLATION……………………………………………………………………………………… 14
WALL MOUNT INSTALLATION…………………………………………………………………………….. 15
SAFETY COMPLIANCES....................................................................................................................16
WARRANTY.........................................................................................................................................16
GETTING TO KNOW GXP1610/GXP1620/GXP1625/GXP1628 ..............17
IDLE SCREEN .....................................................................................................................................17
USING THE KEYPAD ..........................................................................................................................19
MAKING PHONE CALLS.....................................................................................................................21
HANDSET, SPEAKER AND HEADSET MODE ...........................................................................21
SIP ACCOUNTS AND LINES .......................................................................................................21
COMPLETING CALLS..................................................................................................................22
MAKING CALLS USING IP ADDRESSES ...................................................................................24
ANSWERING PHONE CALLS ............................................................................................................25
RECEIVING CALLS......................................................................................................................25
DO NOT DISTURB .......................................................................................................................25
DURING A PHONE CALL ....................................................................................................................26
CALL RECORDING......................................................................................................................26
CALL WAITING/CALL HOLD .......................................................................................................26
MUTE............................................................................................................................................26
CALL TRANSFER ........................................................................................................................26
3-WAY CONFERENCING ............................................................................................................28
VOICE MESSAGES (MESSAGE WAITING INDICATOR) ...........................................................29

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VOICEMAIL ..................................................................................................................................30
SHARED CALL APPEARANCE (SCA) ........................................................................................30
CALL FEATURES ................................................................................................................................31
CONNECTING TO DEVICES ...................................................................33
EHS HEADSET....................................................................................................................................33
RESTORE FACTORY DEFAULT SETTINGS ...........................................35
EXPERIENCING THE GXP1610/GXP1620/GXP1625/GXP1628 .............37

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Table of Tables
GXP1610/GXP1620/GXP1625/GXP1628 User Guide
Table 1: GXP1610 Technical Specifications..................................................................................................9
Table 2: GXP1620/GXP1625 Technical Specifications ...............................................................................10
Table 3: GXP1628 Technical Specifications................................................................................................11
Table 4: GXP1610/GXP1620/GXP1625/GXP1628 Equipment Packaging.................................................13
Table 5: GXP1610/GXP1620/GXP1625/GXP1628 Connectors .................................................................13
Table 6: LCD DISPLAY DEFINITIONS........................................................................................................17
Table 7: GXP1610/GXP1620/GXP1625/GXP1628 LCD Icons ...................................................................18
Table 8: GXP1610/GXP1620/GXP1625/GXP1628 Front View Definitions.................................................20
Table 9: GXP1610/GXP1620/GXP1625/GXP1628 Call Features ..............................................................31

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Table of Figures
GXP1610/GXP1620/GXP1625/GXP1628 User Guide
Figure 1: GXP16xx Back View (Use GXP162x as example) ......................................................................13
Figure 2: GXP16xx Stand Installation .........................................................................................................13
Figure 3: GXP16xx Wall Mount Installation ................................................................................................13
Figure 4: GXP16XX Idle Screen .................................................................................................................17
Figure 5: GXP16xx Front View (Use GXP162x as example)......................................................................19

GXP1610/GXP1620/GXP1625/GXP1628 User Guide Page 5 of 35
DOCUMENT PURPOSE
This User Guide describes the basic concept and tasks necessary to use and configure your
GXP1610/GXP1620/GXP1625/GXP1628. This document covers the topics of phone installation, making
basic calls and using basic call features.
To learn the advanced features and configurations, please visit http://www.grandstream.com/support to
download the latest "GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide".

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GNU GPL INFORMATION
GXP1610/GXP1620/GXP1625/GXP1628 firmware contains third-party software licensed under the GNU
General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please
see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/support/faq/gnu_gpl.

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WELCOME
Thank you for purchasing Grandstream Small Business IP phone GXP1610/GXP1620/GXP1625
/GXP1628. It is a next generation small-to-medium business IP phone: the GXP1620/GXP1625/GXP1628
features 2 lines with 2 SIP accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the
GXP1610 supports 2 lines with 1 SIP account, 132 x 48 graphical LCD. The GXP1610/GXP1620/
GXP1625/GXP1628 delivers rich features of 3 XML programmable context-sensitive soft keys, 8 BLF keys
(GXP1628 only), dual network ports with PoE (GXP1625/GXP1628 only), EHS (Electronic Hook-Switch)
with Plantronics headsets, and 3-way conference, superb full-duplex hands-free speakerphone with
advanced acoustic echo cancellation, advanced security protection for privacy, and compatible with
Grandstream UCM Features. It is a perfect choice for small-to-medium businesses looking for a high quality,
feature rich IP phone with affordable cost.

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Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP1610/GXP1620/GXP1625/GXP1628 as it may
cause damage to the products and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

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PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
132*48 pixel backlit graphical LCD display(GXP1610 doesn’t support backlit)
2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 8 BLF keys (GXP1628
only), 3-way conference, multi-language support
HD wideband audio (GXP1620/GXP1625/GXP1628 only), superb full-duplex hands-free
speakerphone with advanced acoustic echo cancellation and excellent double-talk performance
Large phonebook (up to 500 contacts) and call history (up to 200 records)
Automated personal information service (e.g., local weather, etc.), personalized music ring
tone/ring back tone, flexible customizable screen content & format using XML, and advanced Web
and enterprise applications, local weather service
Dual switched 10/100 Mbps ports on GXP1610/GXP1620/GXP1625, dual switched auto-sensing
10/100/1000 Mbps Ethernet ports on GXP1628, integrated PoE on GXP1625/GXP1628
Automated provisioning using TR-069 or encrypted XML configuration file, SRTP and TLS for
advanced security protection, 802.1x for media access control
Perfectly compatible with Grandstream UCM Features
Innovative UI design(easy and useable multi-language support )
Use with Grandstream’s UCM61xx series IP PBX appliance for Zero-Config provisioning, 1-touch
call recording and more
GXP1610/GXP1620/GXP1625/GXP1628 TECHNICAL SPECIFICATIONS
Table 1: GXP1610 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN,
SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP
Network Interfaces
Dual switched auto-sensing 10/ 100 Mbps Ethernet ports
Graphic Display
132*48 LCD display
Feature Keys
2 line keys with dual-color LED and 1 SIP account. 3 XML programmable
context sensitive soft keys. 5 (navigation, menu) keys. 13 dedicated
function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE, HOME,
HOLD, RECORD, MUTE, HEADSET, TRANSFER, CONFERENCE, SEND
and REDIAL, SPEAKERPHONE, VOLUME
Voice Codecs
Support for G.711µ/a, G.722 (wide-band), G.723 (pending), G.726-32,
G.729 A/B, in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), 3-way conference,
call park/pickup, downloadable phone book (XML, LDAP, up to 500 items),
call waiting, call history (up to 200 records), off-hook auto dial, auto answer,