Grandstream Networks GXV34 Series Instruction Manual

Grandstream Networks, Inc.
GXV34xx Series
Administration Guide

GXV34x0 – Admin Guide
Thank you for purchasing Grandstream GXV34x0 IP Multimedia Phone for Android . The GXV34x0 IP Video Phone for
Android combines a 16-line IP video phone with a multi-platform video conferencing solution and the functionality of an
Android tablet to offer an all-in-one communications solution. All the models come with HD resolution capacitive touch
screen with different sizes, GXV3450 has 5″ 1280×720 while GXV3470 and GXV3480 come 1280×800 and they support 7″ and
8″ respectively, tiltable camera with privacy shutter that supports 1080p 30fps HD video, dual Gigabit ports with PoE/PoE+, HD
audio, integrated Wi-Fi (Dual band 802.11a/b/g/n/ac) for GXV3450 and Wi-Fi 6 (Dual band 802.11a/b/g/n/ac/ax) for GXV3470
and GXV3480 & Bluetooth 5, rich peripheral interfaces, and Android 11 By combining a state-of-the-art IP video phone, an
advanced video conferencing solution, and the functionality of a tablet, businesses throughout the world can now use the
GXV34x0 for all communication and productivity needs.
PRODUCT OVERVIEW
Feature Highlights
The following tables contain the major features of the GXV34x0:
TM
GXV3480
●16 lines with up to 16 SIP accounts, up to 12-way audio conference and 3-way
1080p 30fps HD video conference, phonebook with up to 2000 contacts, call
history with up to 2000 records.
●Dual switched 10/100/1000Mbps network ports, Dual-band 2.4GHz & 5GHz Wi-Fi
6 (802.11a/b/g/n/ac/ax), PoE/PoE+, Bluetooth 5, USB 3.0 and type-C ports,
HDMI In and Out, RJ9 headset jack.
●8" (1280x800) capacitive (10 points) touch screen IPS LCD, Tiltable camera with
privacy shutter, 1080P@30fps.
●HD wideband audio, full-duplex hands-free speakerphone with HD acoustic
chamber, advanced acoustic echo cancellation and excellent double-talk
performance
●Runs on Android 11 operating system.
GXV3470
●16 lines with up to 16 SIP accounts, up to 10-way audio conference and 3-way
720p 30fps HD video conference, phonebook with up to 1000 contacts, call
history with up to 1000 records.
●Dual switched 10/100/1000Mbps network ports, Dual-band 2.4GHz & 5GHz Wi-Fi
(802.11a/b/g/n/ac/ax), PoE/PoE+, Bluetooth 5, 2 USB ports, HDMI Out, RJ9
headset jack.
●7" (1280x800) capacitive (5 points) touch screen HD IPS LCD, Tiltable camera
with privacy shutter, 1080P@30fps.
●HD wideband audio, full-duplex hands-free speakerphone with HD acoustic
chamber, advanced acoustic echo cancellation and excellent double-talk
performance.
●Runs on Android 11 operating system.
GXV3450
●16 lines with up to 16 SIP accounts, up to 10-way audio conference and 3-way
720p 30fps HD video conference, phonebook with up to 1000 contacts, call
history with up to 1000 records.
●Dual switched 10/100/1000Mbps network ports, Dual-band 2.4GHz & 5GHz Wi-Fi
(802.11a/b/g/n/ac), PoE/PoE+, Bluetooth 5, USB3.0 and USB2.0 ports, RJ9
headset jack.
●5" (1280x720) capacitive (5 points) touch screen HD IPS LCD, Tiltable camera
with privacy shutter, 1080P@30fps.

Table 1: GXV34x0 Features in a Glance
Technical Specifications
The following tables resume all the technical specifications including the protocols / standards supported, voice codecs,
telephony features, languages and upgrade/provisioning settings for the GXV34x0 series.
GXV3480 Technical Specifications
●HD wideband audio, full-duplex hands-free speakerphone with HD acoustic
chamber, advanced acoustic echo cancellation and excellent double-talk
performance.
●Runs on Android 11 operating system.
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069,
802.1x, TLS, SRTP, IPv6, OpenVPN®
Network Interfaces Dual switched 10/100/1000 Mbps ports with integrated PoE/PoE+
Graphic Display 8" 1280×800 capacitive touch screen (10 points) IPS LCD
Camera Tiltable 2 megapixel CMOS camera with privacy shutter, 1080p 30fps
Bluetooth Yes, integrated Bluetooth 5.0
Wi-Fi Yes, dual-band (2.4GHz & 5GHz) with 802.11 a/b/g/n/ac/ax, 2T2R, Wi-Fi Display &
AirPlay
Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm stereo headset
with microphone, USB 3.0 port, Type-C, HDMI-out, HDMI-in
Feature Keys 2 function touch keys VOLUME +/-, 3 dedicated Android touch keys HOME, MENU,
and BACK
Voice Codec
Wide-band Opus, wide-band G.722, G.711μ/a, G.729A/B, G.726-32, iLBC, in-band
and out-ofband DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB,
AGC, ANS, Noise Shield 2.0
Video Codec and Capabilities
H.264 BP/MP/HP, video resolution up to 1080p, frame rate up to 30 fps, bit rate up to
4Mbps, 3-way video conference (1080p@30fps), BFCP, people video(up to
1080p@30fps) + content video(up to 1080p@15fps), anti-flickering and auto
exposure
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 12-way
audio conference(including the host), shared-call-appearance (SCA) / bridged-line-
appearance (BLA), virtual MPK, downloadable contacts (XML, LDAP, up to 2000
items), call record(local and server), call log (up to 2000 records), call waiting, auto
answer, XML customization of screen, flexible dial plan, personalized music
ringtones and music on hold, server redundancy & fail-over
Sample Applications
●Local apps: Contacts, Call History, File Manager, Programmable Key, Settings,
Browser, Clock, Voicemail, Calculator, Recorder, GS Market, etc.
●Support third-party Android apps.
●API/SDK available for advanced custom application development
Android Runs Android 11

Table 2: GXV3480 Technical Specifications
GXV3470 Technical Specifications
Applications Deployment Supports Android 11 compliant applications to be developed, downloaded and run
on the device with provisioning control.
HD Audio Yes, 2 omnidirectional microphones, HD handset and speakerphone with support for
wideband audio
Base Stand Integrated stand with multiple adjustable angles
QoS Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, random default admin password, MD5 and
MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS,
SRTP, HTTPS, 802.1x media access control, Kensington Security Slot (Kensington
Lock) support, anti-hacking secure boot
Multi-language English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese,
Korean, Japanese, and more
Upgrade/Provisioning Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file, GDMS
Power & Green Energy Efficiency
Universal power adapter included: Input: 100-240VAC 50-60Hz; Output 12VDC 1.5A
(18W)
Integrated PoE* 802.3af Class 3, PoE+ 802.3at, Class 4
* Must use PSU or PoE+ to power up the phone when using USB devices
Temperature and Humidity
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Package Content GXV3480 phone, handset with cord, base stand, universal power supply, network
cable, screen cleaning cloth, quick installation guide
Compliance
FCC: CFR 47 Part 15 Subpart B Class B; CFR 47 Part 15 Subpart C; CFR 47 Part 15
Subpart E; Part 68 (HAC)
IC: RSS-247, RSS-GEN, RSS-102, ICES-003, CS-03.
CE: EN 55032 Class B;EN 55035; EN IEC 61000-3-2; EN 61000-3-3; EN IEC 62368-1;
ETSI EN 300328; ETSI EN 301893; ETSI EN 301489-1; ETSI EN 301489-17; EN IEC
62311
UKCA: BS EN 55032 Class B; BS EN 55035; BS EN IEC 61000-3-2; BS EN 61000-3-3;
BS EN IEC 62368-1; ETSI EN 300328; ETSI EN 301893; ETSI EN 301489-1; ETSI EN
301489-17; BS EN IEC 62311
RCM: AS/ACIF S040 AS/CA S004; AS/NZS CISPR 32; AS/NZS 62368.1; AS/NZS
4268.
HDMI
RoHS 2.0
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069,
802.1x, TLS, SRTP, IPv6, OpenVPN®
Network Interfaces Dual switched 10/100/1000 Mbps ports with integrated PoE/PoE+
Graphic Display 7" 1280×800 capacitive touch screen (5 points)HD IPS LCD

Camera Tiltable 2 megapixel CMOS camera with privacy shutter, 1080p 30fps
Bluetooth Yes, integrated Bluetooth 5.0
Wi-Fi Yes, dual-band (2.4GHz & 5GHz) with 802.11 a/b/g/n/ac/ax, 2T2R, Wi-Fi Display &
AirPlay
Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm headset port,
USB 2.0 port, USB 3.0 port, HDMI-out
Feature Keys 2 function touch keys VOLUME +/-, 3 dedicated Android touch keys HOME, MENU,
and BACK
Voice Codec
Wide-band Opus, wide-band G.722, G.711μ/a, G.729A/B, G.726-32, iLBC, in-band
and out-ofband DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB,
AGC, ANS, Noise Shield 2.0
Video Codec and Capabilities H.264 BP/MP/HP, video resolution up to 720p, frame rate up to 30 fps, bit rate up to
2Mbps, 3-way video conference (720p@30fps), anti-flickering and auto exposure
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 10-way
audio conference(including the host), shared-call-appearance (SCA) / bridged-line-
appearance (BLA), virtual Programmable Key, downloadable contacts (XML, LDAP,
up to 1000 items), call record(local and server), call log (up to 1000 records), call
waiting, auto answer, XML customization of screen, flexible dial plan, personalized
music ringtones and music on hold, server redundancy & fail-over
Sample Applications
●Local apps: Contacts, Call History, File Manager, Programmable Key, Settings,
Browser, Clock, Voicemail, Calculator, Recorder, GS Market, etc.
●Support third-party Android apps.
●API/SDK available for advanced custom application development
Android Runs Android 11
Applications Deployment Supports Android 11 compliant applications to be developed, downloaded and run
on the device with provisioning control.
HD Audio Yes, 2 omnidirectional microphones, HD handset and speakerphone with support for
wideband audio
Base Stand Yes, built-in stand with multiple adjustable angles
QoS Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, random default admin password, MD5 and
MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS,
SRTP, HTTPS, 802.1x media access control, Kensington Security Slot (Kensington
Lock) support, anti-hacking secure boot
Multi-language English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese,
Korean, Japanese, and more
Upgrade/Provisioning Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file, GDMS
Power & Green Energy Efficiency
Universal power adapter included: Input: 100-240VAC 50-60Hz; Output 12VDC 1.5A
(18W)

Table 3: GXV3470 Technical Specifications
GXV3450 Technical Specifications
Integrated PoE* 802.3af Class 3, PoE+ 802.3at, Class 4
* Must use PSU or PoE+ to power up the phone when using USB devices
Temperature and Humidity
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Package Content GXV3470 phone, handset with cord, base stand, universal power supply, network
cable, screen cleaning cloth, quick installation guide
Compliance
FCC: CFR 47 Part 15 Subpart B Class B; CFR 47 Part 15 Subpart C; CFR 47 Part 15
Subpart E; Part 68 (HAC)
IC: RSS-247, RSS-GEN, RSS-102, ICES-003, CS-03
CE: EN 55032 Class B;EN 55035; EN IEC 61000-3-2; EN 61000-3-3; EN IEC 62368-1;
ETSI EN 300328; ETSI EN 301893; ETSI EN 301489-1; ETSI EN 301489-17; EN IEC
62311
UKCA: BS EN 55032 Class B; BS EN 55035; BS EN IEC 61000-3-2; BS EN 61000-3-3;
BS EN IEC 62368-1; ETSI EN 300328; ETSI EN 301893; ETSI EN 301489-1; ETSI EN
301489-17; BS EN IEC 62311
RCM: AS/ACIF S040 AS/CA S004; AS/NZS CISPR 32; AS/NZS 62368.1; AS/NZS
4268
HDMI , RoHS 2.0
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED, LDAP, TR-069, 802.1x,
TLS, SRTP, IPv6, OpenVPN®
Network Interfaces Dual switched 10/100/1000 Mbps ports with integrated PoE/PoE+
Graphic Display 5.0 inch 1280×720 capacitive touch screen (5 points) HD IPS LCD
Camera Tiltable 2 megapixel CMOS camera with privacy shutter, 1080p 30fps
Bluetooth Yes, integrated Bluetooth 5.0
Wi-Fi Yes, dual-band dual-stream Wi-Fi 5(2.4GHz & 5GHz) with 802.11 a/b/g/n/ac
Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB 2.0 port, USB 3.0
port
Feature Keys
11 functions keys for CONFERENCE, TRANSFER, SEND/REDIAL, MUTE, EARPHONE,
SPEAKERPHONE, VOLUME -/+. 3 dedicated Android keys for HOME, RECENT, and
BACK
Voice Codec
Wide-band Opus, wide-band G.722, G.711μ/a, G. 729A/B, G.726-32, iLBC, in-band
and out-ofband DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB,
AGC, ANS, Noise Shield 2.0
Video Codec and Capabilities H.264 BP/MP/HP, video resolution up to 720p, frame rate up to 30 fps, bit rate up to
2Mbps, 3-way video conference (720p@30fps), anti-flickering and auto exposure
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 10-way
audio conference(including the host), shared-call-appearance (SCA) / bridged-line-
appearance (BLA), virtual
Programmable Key, downloadable contacts (XML, LDAP, up to 1000 items), call
record(local and server), call log (up to 1000 records), call waiting, auto answer, XML

customization of screen, flexible dial plan, personalized music ringtones and music
on hold, server redundancy & failover
Extention Module
Yes, can power up to 4 GBX20 EXT modules which feature a 272x480 color LCD, 20
quick-dial/BLF keys with dual-color LED, 2 navigation keys, and less than 1.2W
power consumption per unit.
Sample Applications
●Local apps: Contacts, Call History, File Manager, Programmable Key, Settings,
Browser, Clock, Voicemail, Calculator, Recorder, GS Market, etc.
●Support third-party Android apps.
●API/SDK available for advanced custom application development
Android Runs Android 11
Applications Deployment Supports Android 11 compliant applications to be developed, downloaded and run
on the device with provisioning control.
HD Audio Yes, 2 omnidirectional microphones, HD handset and speakerphone with support for
wideband audio
Base Stand Yes, desktop stand with three adjustable levels
QoS Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, random default admin password, MD5 and
MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS,
SRTP, HTTPS, 802.1x media access control, Kensington Security Slot (Kensington
Lock) support, anti-hacking secure boot
Multi-language English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese,
Korean, Japanese, and more
Upgrade/Provisioning Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file, GDMS
Power & Green Energy Efficiency
Universal power adapter included: Input: 100-240VAC 50-60Hz; Output 12VDC 1.5A
(18W)
Integrated PoE* 802.3af Class 3, PoE+ 802.3at, Class 4
* Must use PSU or PoE+ to power up the phone when using USB devices
Temperature and Humidity
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% Non-condensing
Package Content GXV3450 phone, handset with cord, base stand, universal power supply, network
cable, screen cleaning cloth, quick installation guide
Compliance
FCC: CFR 47 Part 15 Subpart B Class B; CFR 47 Part 15 Subpart C; CFR 47 Part 15
Subpart E; Part 68 (HAC)
IC: RSS-247, RSS-GEN, RSS-102, ICES-003, CS-03
CE: EN 55032 Class B;EN 55035; EN IEC 61000-3-2; EN 61000-3-3; EN IEC 62368-1;
ETSI EN 300328; ETSI EN 301893; ETSI EN 301489-1; ETSI EN 301489-17; EN IEC
62311
UKCA: BS EN 55032 Class B; BS EN 55035; BS EN IEC 61000-3-2; BS EN 61000-3-3;
BS EN IEC 62368-1; ETSI EN 300328; ETSI EN 301893; ETSI EN 301489-1; ETSI EN
301489-17; BS EN IEC 62311
RCM: AS/ACIF S040 AS/CA S004; AS/NZS CISPR 32; AS/NZS 62368.1; AS/NZS
4268

Table 4: GXV3450 Technical Specifications
GETTING STARTED
Equipment Packaging
This chapter provides basic installation instructions including the list of the packaging contents and also information for
obtaining the best performance with the GXV34x0 series.
GXV3480
Figure 1: GXV3480 Package Content
Table 5: GXV3480 Equipment Packaging
GXV3470
RoHS2.0
GXV3480
●1x GXV3480 Main Case.
●1 x Handset.
●1x Phone Cord.
●1x Ethernet Cable.
●1x 12V Power Adapter.
●1x Screen Cleaning Cloth.
●1x Quick Installation Guide.

Figure 2: GXV3470 Package Contents
Table 6: GXV3470 Equipment Packaging
GXV3450
Figure 3: GXV3450
GXV3470
●1x GXV3470 Main Case.
●1 x Handset.
●1x Phone Cord.
●1x Ethernet Cable.
●1x 12V Power Adapter.
●1x Wall Mount.
●1x Screen Cleaning Cloth.
●1x Quick Installation Guide.

Table 7: GXV3450 Equipment Packaging
Description of the GXV34x0
GXV3480
Front View
Figure 4: GXV3480 Front
Item Name Description
1 Front Camera Mega pixel front camera. The angle can be adjusted, and the camera can be blocked by scrolling
up/down the wheel on the back of the camera.
2MWI LED
Indicator To indicate message status, call status and phone’s system status using the LED indicator.
3 LCD 8″ (1280×800) capacitive (10 points) IPS LCD touch screen.
4 Back Tap to go back to the previous menu.
5 Menu Press MENU key to access phone’s display settings, edit widgets and thread manager. Or press and
hold on the MENU key for 2 seconds to enter managing application interface directly.
6 Home Tap to go back to Home screen; or touch and press for about 2 seconds to take a screenshot of
phone’s screen.
7 Volume Up Tap to turn up the call volume and media volume.
GXV3450
●1x GXV3450 Main Case.
●1 x Handset.
●1x Phone Cord.
●1x Phone Stand
●1x Ethernet Cable.
●1x 12V Power Adapter.
●1x Quick Installation Guide.
Important
Check the package before installation. If you find anything missing, contact your system administrator.