
TROUBLESHOOTING
Troubleshooting Causes Solutions
STARTER MODE
The device beeps and the red LED
is on. The device detects a polarity reversal. Check the battery polarity. Red clamp to the po-
sitive battery terminal (+) and the black clamp
to the negative (-).
The «RECHARGE!» indicator
flashes.
At some point, the voltage of the
internal battery has dropped below
12.7 V following a start or a heavy
consumption.
Charge the device after each use. The red light
goes out.
Sparks appear when the clamps
make contact with the battery
terminals.
12.24
The switch is on 12V or 24V. Switch the machine off before connecting the
clamps to the battery.
PRO 12.24
The battery switch is ON and/or
the selector switch is on 12 V or
24 V.
Before connecting the clamps to the battery,
set the battery switch to OFF, disconnect the
voltage selector.
The voltage selector switch is in the
wrong position. Check that the vehicle voltage corresponds to
the selected voltage.
Polarity reversal. Check the battery polarity.
The unit can no longer start the
vehicle and the red light is off. The voltage of the internal batteries
is very low. It may be that the inter-
nal batteries are damaged.
Put the device on charge in order to attempt to
recover the battery.
The fuse has melted. Check and replace the fuse.
CHARGER MODE
Only the indicator is lit. The battery is heavily discharged
(<4V ). Internal batteries require replacing
The switch is not connected to 12 V. Connect correctly the voltage switch to 12V
Indicator is lit and indicator
flashes 3 times in succession.
Charging time is too long. Internal batteries require replacing
Indicator flashes alternately with
indicator .
The battery voltage is too high (>
16 V). Set the voltage selector switch to "12 V".
Indicator flashes 3 times in suc-
cession.
Thermal protection of the charger. The charger is overheating because the room
temperature is high. The charger restarts the
charge automatically once the temperature falls
sufficiently.
The Startpack is connected to the
mains.
No indicator is on.
No mains voltage. Check for 100-240V voltage.
The EON card is out of order Contact the after-sales service.
The switch is not connected to 12 V. Connect correctly the voltage switch to 12V
WARRANTY
The warranty covers faulty workmanship for 2 years from the date of purchase (parts and labour).
The warranty does not cover:
• Transit damage.
• Normal wear of parts (eg. : cables, clamps, etc..).
• Damages due to misuse (power supply error, dropping of equipment, disassembling).
• Environment related failures (pollution, rust, dust).
In case of failure, return the unit to your distributor together with:
- The proof of purchase (receipt etc ...)
- A description of the fault reported
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STARTPACK 12.24 CI / PRO 12.24 CI EN
Translation of the original instructions